Buffalo hotellia

Plussat: Room was nice. Staff was great. Restaurant was very good.

Miinukset: Liked everything about the hotel

Plussat: Very comfortable beds, clean and welcoming.

Miinukset: No interesting eating options around the hotel.

Miinukset: We weren’t allowed into the room until after the check out time. We were told to sit and wait for 30 minutes while our room was being “assigned” after making a reservation three weeks ago. Also, the housekeeping staff pounded on our door at 8:30 AM asking if we were ready (after attending a concert the previous night in the arena attached) and woke both of us up. Check out isn’t until 11 AM. I don’t understand why the staff is banging on doors early, especially when no one has checked out. More than likely will not return.

Plussat: Clean room,

Miinukset: You need to pay for the parking , parking should be free

Plussat: The location was perfect, connected to the venue never had to leave once parked, they accommodated our issues with the MClub pass and staff was very helpful and nice!

Miinukset: High prices for the room and still had to pay to park and the night before’s venue left them at full capacity which made it a very long time to be able to check in and were given no discount or adjustment in checkout time although we weren’t able to check in until way after available check in time!

Plussat: Love their breakfast. Great staff. This is second time we stayed here while in area to attend Cobblestone Live event. Comfy bed with feather comforter and pillows.

Miinukset: No issues.

Plussat: Service -location

Miinukset: Too pricey

Plussat: The staff at this hotel was exceptional from top to bottom. They made our stay so enjoyable.

Plussat: The room was very clean, the bed was comfortable and the staff friendly.

Plussat: The staff was great. Very friendly atmosphere. Beautiful view

Plussat: It was beautiful and staff was very friendly.

Plussat: Lotion harbor side

Plussat: The cleanliness and overall new look to the hotel.

Plussat: Free parking, great location

Plussat: The staff are beyond friendly, the look and feel of the hotel is very relaxing and they have a little robot. We've stayed here a few times before and will again. So many little touches that add up to a perfect getaway.

Miinukset: No, in our 4 stays here haven't had an issue.

Plussat: The rooms were huge and very comfortable. We were in Buffalo for my son's wedding and all the guests said the staff was extremely accommodating. We spent a lot of time in the bar/restaurant late in the evening and the staff was awesome. We will definitely return to the Westin Buffalo.

Miinukset: The bathroom door has a large glass insert designed to let in daylight. So if you are taking a shower and your husband comes into the room with anyone with him, they can clearly see you naked in the shower.

Plussat: nice and new

Plussat: Everything!

Miinukset: NOPE. It was amazing.

Plussat: Facility was great. The room was spacious and clean. The workout room was spectacular, extremely well-equipped, with great views and abundant natural light. The common areas were airy and well-lit. The restaurant and café were excellent. And the staff was helpful and polite.

Miinukset: Everything was 'good' or better.

Plussat: Dont go

Miinukset: Nothing

Plussat: Accidentally had breakfast in the cafe, not the restaurant-that wasn't great.

Miinukset: Breakfast at the cafe

Plussat: Very large room with modern decor, very large screen tv, and a great rain shower.

Plussat: Comfortable clean room, and had great bar food and drinks in the lounge.

Plussat: Nice modern design hotel, very spacious and comfortable.The outdoor sitting inside the hotel lobby is very nice and good idea.The staff are welcoming and helpful especially Natalie from the reception. The room I was in was very specious and bed was comfortable. Alexa (smart device you can talk with) was very helpful about the weather, food and history . The Robot in the lobby is a good touch. My wife and I had a good time stay.

Miinukset: Nothing worth mentioning.

Plussat: This was a very unique place to stay and was beautiful. Hotel is close to downtown and all of the sights of Buffalo. It is also near a busy street of shops and restaurants. Great little bar which had nice cocktails and happy hour.

Miinukset: The only thing I didn’t like was there was no history of the place on display. They are set to open an architecture museum but having a museum of the actual facility and history there would have been amazing so was quite disappointing

Miinukset: Fitness center was a little sparse on equipment; had free weights, but no bench.

Plussat: Location for Key Bank concert was PERFECT. Staff VERY friendly and accommodating.

Miinukset: CAn't think of anything

Plussat: The location was perfect for the concert venue I needed to go to that evening

Miinukset: There was no book in the room with food delivery options/suggestions and restaurants in the immediate location. Just a pizza place with bad ratings that wasn't open late. Which stinks for the hundreds of people staying there after they leave a concert.

Plussat: Close proximity to canal and downtown areas

Miinukset: No

Plussat: Location to Key Bank Center and Casino

Miinukset: No

Plussat: Property was great but they didn’t have our reservation we made through booking.com. They gave us a room anyway.

Plussat: modern and close to all

Plussat: We only stayed one night but it was a nice hotel located within walking distance to the venue

Plussat: Everything modren

Miinukset: No

Plussat: Close to key bank center

Miinukset: Have to pay for parking. Then pay every time you want to leave and come back with your vehicle

Plussat: Great location

Miinukset: Mandatory valet. Had to leave early and could not find the security guard. Person at front desk was nice enough to walk me to the car which was very close so I could leave. I was under a time constraint.

Plussat: The hotel pool and spa were a big hit with the kids and adults!

Miinukset: Wish the Starbucks in the lobby offered a full menu.

Plussat: Super clean and very nicely set up

Plussat: The style of the loft is beautiful and location is nice

Miinukset: The loft was not very clean. The stand next to the bed had hair on it, the bathtub had other hair on it. Parking across the street you had to pay for

Plussat: location

Miinukset: shower pressure was horrible barely washed soap off

Plussat: The room was spacious and clean. Very comfortable with lots of room.

Miinukset: There was room for a bigger TV in the living room.

Plussat: Beautiful! Felt pampered.

Miinukset: Shower water pressure was too low

Plussat: The hotel was unique and had tons of room. Nice and classy

Plussat: Size and character of the space.

Miinukset: Fireplace not working however that may have been because of the inclement weather. The shower was a bit "tricky".

Plussat: The space was huge and gorgeous! There were countelss small considerate details in the space, which was enormously appreciated. Fully recommending to everyone I can!

Miinukset: Parking was a bit difficult to find and expensive, but that's to be expected downtown.

Plussat: The architecture of the building, the size and design of the rooms, the location near a good bar/brewery and to our event site, the price of the price of the room (great value).

Miinukset: There was no "radio" /music playing device in the room; even the television did not have a music channel.

Plussat: Absolutely beautiful

Miinukset: Walls are thin can hear ppl talking and walking

Plussat: The space is great, as is the character.

Miinukset: The tv remote was wonky as can be.

Plussat: Location and it was bike friendly.

Plussat: Went to concert at key bank center. Close to venue. Easy check in and out well appointed close to bars and restaurants

Miinukset: Uncomfortable furniture. No television in bedroom

Plussat: Food friendliness location

Miinukset: Knowledge of staff a bit weak

Plussat: Charm, elegance, european atmosphere

Plussat: Location, ambiance, staff, lobby facilities

Miinukset: Mattress could have been more comfortable.

Plussat: The service from the butler staff was wonderful! We got upgraded to a lovely room, and there were free cookies and drinks. The decor was lovely.

Miinukset: The toilet didn't flush properly.

Plussat: This was our second stay at the Mansion. The first was for our wedding night a few years ago. From what I can see, nothing has suffered in these last few years. The staff at the Mansion are wonderful and available to take care of you, whatever you need. Not sure what you need? Ask the staff and they'll help you out. If you like being pampered, this is the place. The place is stunning; take time to wander the Mansion and look at the woodworking and other details.

Miinukset: The only reason I didn't give the facilities a top rating is because some of the cabinets or other fixtures in the room could use replacement. Just some basic wear and tear that is easily remedied.

Plussat: Breakfast is very good. Like the relocation of the food and coffee to the parlor on the north side of building. And the bar feature in the north parlor is very good move. Staff are cheerful and very helpful. The overall vibe at the Mansion on Delaware and setting in Buffalo is terrific.

Miinukset: We have stayed with you at the MOD a number of times, including several multi-night visits. I think our first stay goes back roughly 12 years, so we have benefit of various stays of differing durations over time. Overall we like the MOD but the rooms and some of the furnishings are getting stale or worn. The rooms are in need of significant refreshment. Some of the original work just to get the MOD up and running were never quite right, like the electrical utility box exposed in stairwell from second floor to first floor. The bathrooms in the rooms are in need of restoration. There is noticeable grime on calking, which is not the fault or responsibility of housekeepers. Also, the woodworking and molding around the window openings needs to be zero timed if the MOD is going to be promoted as an exclusive destination. In sum, while we very much like the MOD and believe it can be refreshed in a manner that will live up to the original glory of the structure, it appears to us that a little complacency has set in in terms of maintenance and on-going need for renovation. Buffalo is undergoing significant renewal, a factor that is a delight to witness and the MOD restoration was early part of the good work in Buffalo but the property is in danger of falling behind in terms of competitiveness with places like the Curtis Hotel and other properties. We would like the MOD not to become some sort of shabby chic operation, even with delightful staff and we urge you to figure out how to start systematically zero timing your rooms in a way that will not require a complete shut down of the property for an extended period of while allowing the kind of restoration and refreshing of the rooms that is increasingly necessary.

Plussat: Service was top notch. Free Range Rover shuttle was excellent. Honor bar in the billboards room was fantastic as was the complimentary breakfast spread the next morning. Very close to everything downtown Buffalo has to offer.

Plussat: Clean room

Miinukset: Check in staff was a bit condescending

Plussat: The proximity to the hospital was most welcome. We just had a vey short walk. The staff was amazing: friendly, helpful, accommodating. Food was excellent in the bar area. They made our stree-free while my brother had surgery. Thank you!

Miinukset: I would have liked complimentary coffee other than the machine in the room earlier in the morning like a5 PM.

Plussat: Hyvä aamiainen ja hyvät isot sängyt. Todella reilun kokoinen huone yleiseen USA tasoon verrattuna. Hinta-laatu suhde oli kyllä oikein hyvä!

Plussat: The staff was super friendly, chatted with us during check in and check out. Offered us all of the amenities we could imagine and made us feel right at home from the moment we walked in the door.

Plussat: The room was nice and the hotel was clean.

Miinukset: Parking was not easily accessible and valet was $18 a night. The hotel was not in a great area.

Plussat: We specifically wanted something within walking distance to the Anchor Bar. It's a strange location, but it was within about 3 very walkable blocks to the restaurant.

Miinukset: Parking is a challenge. You either pay for their Valet ($18.00 a night) or park in a garage somewhere on the medical campus. This hotel is basically in the middle of a bunch of medical buildings. No other restaurant other than the one in the hotel!

Plussat: Nice and friendly staff. Great location.

Plussat: Great staff

Plussat: The Staff are friendly, the place is super clean. The WIFI is super fast,

Miinukset: To me everything was perfect

Plussat: Clean rooms, comfortable beds, location.

Miinukset: No on site parking.

Plussat: We were in town for a wedding during a very bad snow storm. We were worried about getting transportation for the wedding and they offered us their free shuttle to take us over at whatever time we needed. It was truly helpful.

Plussat: very little , and we have stayed in over 20 hotels in the Buffalo area and this one rates near or at the bottom, particularly given the time of year and the star level

Miinukset: The room, the parking, and the location

Plussat: Super comfy room and spacious. Great crib and service overall

Plussat: The lady at the front desk was very nice and helpful.I love the breakfast and how clean it is inside.I loved the location of the hotel and the space in the room.

Plussat: Breakfast was good.

Miinukset: Ice machine on every floor. Onsite parking would have been nice.

Plussat: Nice suite... very well equipped 24 hour gym was also greatly appreciated

Miinukset: wish the hotel had dedicated parking

Plussat: Spacious room, quiet & clean. Staff very friendly & helpful.

Plussat: very friendly and helpful staff, great location and very clean.

Miinukset: no parking

Plussat: The breakfast was great with a lot of choices. They had a hot breakfast plus fruits and yogurt. The staff at the front desk were very friendly and helpful answering my questions about the city of Buffalo.

Plussat: Housekeeping must have just picked rooms to clean. They left mine out. The front desk clerk brought me clean towels and emptied trash. She should get extra pay.

Plussat: As advertised, a really nice clean hotel in a great location. Excellent value! My room was amazing, a king bed with a pullout out coach - one of the nicest rooms i've had in recent stays. Highly recommend.

Miinukset: The person checking me in, pretty apathetic (maybe I caught him on a bad day). The weird thing is, for parking he charged me 10 bucks to park across the street in this lot, but didn't explain how it worked. Also it was 3 bucks, but the hotel charged 10.

Plussat: All the rooms are suites so they have separate sitting area. Great location. Nice breakfast.

Plussat: Front desk

Miinukset: No parking

Plussat: Newly renovated

Plussat: Lounge area was good and gym

Miinukset: Room is quite small and also is not kid friendly ,bath doesn't have tub and also no microwave. Kids don't have chocolate during packets for morning coffee time.

Plussat: Great location with great amenities.

Plussat: The facilities, decor, rooms, customer service

Miinukset: A little pricey.

Plussat: The better question is what did not I like...and the answer is nothing. The place is awesome!!!

Plussat: I loved the layout and the bed was so very comfortable.

Miinukset: The pillows were too soft.

Plussat: I like the location and fast check in

Miinukset: I cannot connect my LG to WIFI but Samsung and iphone can.

Plussat: The hotel is nicely decorated and the rooms were very comfortable. Location was within minutes from the airport and they have a free shuttle.

Miinukset: Didnt care to much for the staff. They weren't very informative and one male was a bit rude. Still had up old signs from whatever the previous hotel was.

Plussat: Staff

Miinukset: The bathroom lights affect sleeping guests.

Plussat: The extra activities it had in the lobby.

Miinukset: The pool wasnt heated

Plussat: Very close to the airport and a short ride to downtown. Fun game, bar, restaurant area for guests. Very comfortable bed, nice room decor.

Miinukset: Loud exhaust fans outside my room.

Plussat: location

Miinukset: The shower head was too far up. I could not reach it to adjust it.

Plussat: We checked in late (midnight). Front desk person was very friendly and helpful. The shuttle picked us up within minutes after landing. Breakfast that was included was perfect for us, maybe some fruit could have been available, however, we were happy for what was offered. Bed and room were comfy. We were very happy for our staying at the hotel. Would recommend to anyone.

Plussat: The shampoo is the best!

Miinukset: The bedding provided for the pull out sofa had stains. The mattress itself on the pull out was stained. The staff was nice provided me with new bedding but then when I was changing it was when I saw the mattress itself was stained as well.

Plussat: The room was clean and the bed was comfortable.

Miinukset: The breakfast room was super crowded and the food was fair. They only have 1 waffle maker.

Plussat: Rooms

Miinukset: No

Plussat: The staff was great,breakfast was great as well beds where comfortable rooms are amazing.. I will definitely visit again

Miinukset: There was nothing that I can say I wasn’t satisfied with except maybe y’all should have 2 waffle makers for breakfast and not one besides that everything was great

Plussat: Great customer service

Miinukset: Drinking on front seating area. Very uncomfortable with other customers. Lots of kids. Not much protein choices for breakfast. No warm cookies

Plussat: The staff made our stay great. They were EXTREMELY helpful and friendly.

Miinukset: There wasn’t anything that we didn’t like EXCEPT we thought that the couch was a lil worn. Could’ve been a little cleaner.

Plussat: I liked the breakfast

Miinukset: That we had to move to another room twice cuz the one room had stains on the carpet and the other mold in the bathroom and foul order the 3rd was better

Plussat: Fully stocked kitchen, and free breakfast with many options.

Miinukset: Bathroom floor was not mop, staff member opened door and walked right in before noon checkout.

Plussat: Super clean and comfortable room, staff was helpful and friendly, price was very good.

Miinukset: Breakfast could of used a bit more variety from day to day (we stayed 6 days). how about some bacon?

Plussat: Great

Miinukset: I had no issues it was great

Plussat: Spacious room good area

Miinukset: Cleaning staff not very good. Removed kitchen dish cloth and replaced it with a dish towel no vacuum, did not make beds properly just pulled them together, kitchen floor not cleaned. Sofa could be better a little broke down. Electric wall plugs not working in bathroom and some not working in various rooms. Toilet seat loose.

Plussat: Comfortable beds, top linens were kinda cruddy, I just took them all off the bed and didn’t bother complaining. It’s quiet within the hotel, however it is located in an area full of pubs and bars, so there’s always people out walking and carrying on. Overall good stay, kind of expensive for what we got. Free parking was nice, and breakfast was good!

Plussat: Loved the service. The staff could not have been better. The breakfast wash WAY better than most hotel breakfasts. They had lots of choices and the potatoes were home made. The hotel is in easy walking distance to the Westin Hotel and City Hall.

Miinukset: No, liked everyting

Plussat: Very accommodating staff, clean and comfortable room, nice breakfast

Miinukset: I appreciated the efficiency of the bathroom layout but found it inconvenient not to have a mirror, shelf, extra hooks in the shower/toilet area

Plussat: Clean and nice hotel Friendly stuff

Miinukset: The bathroom dor was just to slide so it didn't closed complitly

Plussat: Staff were very welcoming and helpful. We arrived 9pm and they helped organise a place for us to eat.

Miinukset: There was no facilities on site to buy an alcoholic drink or meal.

Plussat: Location

Miinukset: The bed could have been better

Plussat: The new decor is very pleasing and stylish.

Miinukset: Lack of fitness room is a detractor.

Plussat: Friendly staff. Small but well equipped exercise area. Breakfast included. Comfortable bed.

Miinukset: They have been renovating. Some of the rooms have the sink outside the washroom, which is less than optimal.

Plussat: Rooms and most of the facility were new and well maintained. The woman who checked us in was very efficient and very helpful with directions.

Miinukset: I wish I knew the parking situation in advanced. Very limited and undergoing repairs.

Plussat: Nice hot breakfast. Like the bathroom sink & mirror

Plussat: didn't like it ay ALL

Miinukset: your website advertised a pool that it did not have

Plussat: Nice and clean, staff was very friendly, the breakfast was a great bonus.

Plussat: Our suites were spacious, clean and very comfortable. The hotel was also within walking distance to many restaurants. We were in Buffalo for a concert; the staff was very helpful with directions on how to get to the venue.

Plussat: I needed a handicap room. Lots of room. Shower had grab bars where needed. Food and drinks on property. Very good good food and service.

Miinukset: No.

Miinukset: No meat at breakfast otherwise great stay

Plussat: It was clean and close ti what we needed

Miinukset: There was a fan that was heard while trying to sleep room 610 it wasn’t from the bathroom it was either from next door or the inside walk behind the head board. It made it hard to sleep

Plussat: location

Miinukset: room was not cleaned or bedding changed on our second day

Plussat: The location in downtown Buffalo. Free secure parking on premises. The lobby and library room are comfortable for sitting to read or talk. It's centrally located between Canal Side and the Elmwood neighborhood. There's a great cafe/coffee shop across the street.

Plussat: This hotel is beautiful, clean and in a great area for walking .

Plussat: wonderful breakfast. nice variety. quiet hotel. very clean. comfortable beds. bathroom very clean

Plussat: Clean. Wonderful pool area and jacuzzi in the room. Nice breakfast area

Miinukset: Too much noise. Was required to post an additional $250 weekend security deposit that was not disclosed prior to check-in. Staff was cold and didn’t communicate very well

Plussat: The staff was very friendly, they gave us each a $20 casino voucher! The breakfast was A++++! We will definitely return!

Miinukset: That the jacuzzi tub didn’t work

Plussat: Very well located. Comfortable rooms.

Plussat: the unique decor

Miinukset: the bed sheet material traps humidity and so it was difficult to sleep, there was cob webs on some lamp shades, and dust in corners, so the room did not seem to be cleaned thoroughly

Plussat: Excellent staff and service. Awesome location too!!

Plussat: The lobby and exterior were very beautiful, the room was big and had everything we needed in it.

Miinukset: The photos online are not what our room looked like. My guess is some rooms have been renovated and other haven't so that's misleading. We had issues at check in and check out. Incorrect info was given to us on multiple occasions.

Plussat: Gorgeous room, nice and helpful staff, close to stadiums, clean room,

Miinukset: Nothing

Miinukset: Was told there was complimentary breakfast and when I got there that was not the case. I picked the hotel because of this

Plussat: What a fantastic place with incredible history right in the center of downtown Buffalo. Designed by one of the first American female architects, this is both a turn of the century period masterpiece and a modern hip hotel. The lobby is a funky mix of modern and deco, the rooms are gigantic and (I think) most of designed differently. Our room was actually two full bedrooms, with a kitchen and living room and two bathrooms... at an amazing price for a downtown hotel room this size. I really can't wait to visit again.

Miinukset: I really like a nice breakfast, there is a hotel restaurant that had a very nice dinner (bar / pub food) but there was no breakfast the day we stayed (mid week), there is a non-hotel owned cafe in the lobby which was nice, but not a full breakfast... that is really the only complaint.

Plussat: Got a free upgrade to an incredibly beautiful room, love the outside of the building, staff and valet parking guys were really friendly, great location, comfy beds

Plussat: The room was large and there is a good coffee shop in the lobby. The staff were friendly enough

Miinukset: We had to switch our room 3 times because of extraneous circumstances. The staff were accommodating to the circumstance and gave a us a discount for our troubles. The windows were very dirty though.

Plussat: Location

Miinukset: No restaurant, had to use the back elevator, room not very clean.

Miinukset: Pillows and mattress were not comfortable

Plussat: Location was great, there were restaurants on site and nearby. Valet parking for an extra $20

Miinukset: The bathrooms in the room were not very practical or private. People flushing toilets above us was quite load in the room. No fridge in the room

Plussat: Room was amazing. Art deco meets modern. Staff was very friendly and accommodating.

Miinukset: A little tricky to go from the reception area to the rooms.

Plussat: Very clean and comfortable!

Plussat: my view was spectacular, the people were friendly, the wifi worked really well, and I had a lovely time.

Miinukset: Could have used a little replenishing on the coffee stock, but other than that, it was all aces.

Plussat: Very nice and clean. Good location.

Miinukset: I think breakfast should be included.

Plussat: Cleanliness, nice large room, quiet, and great breakfast.

Miinukset: Wi Fi weak. Could not get signal.

Plussat: Clean security friendly staff

Miinukset: No

Plussat: Really nice room, with a great view of Lafayette Square. Large bathroom. Comfortable bed.

Miinukset: Pool was too chilly to swim in.

Plussat: The room was clean and big and people at front desk were wonderful and very helpful.

Miinukset: Wasn't told that parking a car will cost extra. Had to take a shuttle since car was already taken and the driver was not professional. Played loud inappropriate music and did not open the very heavy door of the van. Texted on his phone while I struggled.

Plussat: Customer service was great at check in-very friendly

Miinukset: Rooms were on the smaller side, bathrooms were dated for a downtown hotel

Plussat: Comfortable bed and low to no noise

Miinukset: Complementary breakfast should be more than just coffee. 'Hotel employee would have been good to have made available.

Plussat: Very new and fresh feeling

Miinukset: The location of the hotel was in a very run down part of town.

Plussat: Location

Miinukset: Would've preferred not to use valet parking @ 20 USD a day. Weather dictated we not walk from a garage.

Plussat: Room was extremely spacious. The pool & hot tub was a extra bonus. The front desk staff was extremely courteous.

Miinukset: Construction was loud and working extremely early. The bathroom was nosey and the toilet had stuff constantly coming from the pipes assuming it was from the construction. Bed, Bed sheets, comforter & pillows were not as clean as they should be. Bed was dusty and had Lil hairs and crumbs

Plussat: I liked the access to the amenities

Miinukset: Bartender playing on phone while waiting for a drink. Spotty slow or nonexistent wifi on 3rd floor. Key worked for room but not for pool or outdoor patio reentrance.

Plussat: Very clean

Plussat: The room was clean with fresh towels.

Plussat: I stayed at this hotel twice and it’s close to everything and especially the University at Buffalo

Miinukset: They should still consider complimentary breakfast

Plussat: Nothing

Miinukset: Rude Staff and lack of amenities

Plussat: Great location, friendly staff and great breakfast!

Miinukset: My request for late check out was arranged but the room key card was not programmed for it so I was locked out when I tried to go back after the regular check out time. I had 2 pieces of luggage that I needed to leave with front office for 2 hours but I was not given a tag until I asked for it. When I collected them, only 1 piece was given to me because it wasn't mentioned on the record that there were 2 pieces in total.

Plussat: very conveniently located off the highway and with easy access to the airport and the borders. Some good food options in close proximity. Shuttle service enabling us to leave car at hotel during our vacation was also fantastic.

Plussat: The breakfast at the bistro was amazing. The kids and I enjoyed the spa pool and swimming pool. It was like having a mini vacation.

Miinukset: I wished there was a designated dog area outside the hotel and we couldn’t see outside our window due to the hotel construction.

Plussat: The lobby and the rooms were modern and practical. The décor was attractive. The small bistro took our pre-order for 16 people and were spot on. The food was very good; the bistro and desk staff were top-notch. Sorry, you asked for 1 but I gave more!

Miinukset: Not one thing. Overall, all of us in the 5 rooms booked were very, very happy.

Plussat: Clean, easy, very nice people, quiet

Miinukset: burned smell coming from cafe

Plussat: The location. It was 5 minutes away from my brother's house.

Plussat: Close to airport, easy access.

Plussat: The location of the hotel is fantastic for my business trip needs. Easily accessible to 90. The rooms have been upgraded which is a plus. I've stayed here for many years and will continue to come back. The staff is always friendly as well.

Miinukset: The lobby and restaurants could use a face lift. A little outdated.

Plussat: Price...however once again I was not able to use the promo code

Miinukset: Pool side little noisy

Plussat: Beautiful facility, clean rooms, friendly staff. Very accommodating.

Miinukset: It was a little chilly and the pool sky light was open, making it cool in the pool room.

Plussat: We choose this hotel because of the location and overall service. Also enjoyed tasty breakfast for reasonable price. Will return in the future.

Plussat: It had a bigger pool. Bathroom was somewhat updated but a little on small side. Large room even with 2 queen beds there was plenty of more room.

Miinukset: Facility and rooms could stand to be updated. Hallways were dark. Room was dark and the desk& dresser were kinda worn.

Plussat: Their shuttle service was excellent! Always on time and quick to respond.

Miinukset: We had a handicap room. Do not believe we asked for that.

Plussat: The location was great!

Miinukset: I had to change rooms as I could hear EVERYTHING that was going on in the next door room. Even after I requested to be moved, I could still hear though it was less.

Plussat: The overnight staff was helpful and accommodating.

Miinukset: My room had bedbugs and we had to move rooms.

Plussat: good best nice sheets excellent mattress and pillows

Miinukset: I remember when I researched it included wifi which it did and breakfast which was not , so 2 people 4 days stay at 15 a head cost us an extra 120 dollars that were not in the budget, as this was bereavement trip to see my 93 mother in hospice

Plussat: I love these rooms, they are clean, and comfy.

Miinukset: I only wish the pool had been open til midnight.