|Etäisyys keskustaan||1,0 km|
|Lähin lentokenttä||Kigali Intl|
|Etäisyys lentokentälle||4,3 km|
alk. 118 €
alk. 238 €
Näytä arvostelut, jotka mainitsevat
For the price, the quality of the items in the room and other things were quite bad.
I had to pay on the spot (642USD) when I checked out because apparently my credit card booking did not go through
Room was very spacious and I was upgraded without cost when the allocated room was still occupied when I go there.
The breakfast was really limited for a 4 start hotel. Not very appetizing and the containers don't get refilled when it is empty especially the fruit and cheese - of which there wasa max 2 options. Room service menu also very limited
Variety things within the hotel you can do. Overall, friendly staff. My overall rating for hotel is 8.5 but because of failured management I gave it 0.0 rating.
Unprofessional from the hotel manager John to handle my complaint.
Location was in close proximity to my meetings and in a very beautiful neighborhood so the view was amazing. Breakfast had variety and room service is prompt. The Housekeeping was very polite and very efficient, i would like her thanked for caring for me while i was there and being flexible with me in the mornings. The reception had a lady with short hair and glasses who was also very warm and welcoming and spoke my language! She also got me onto Devious maids which i intend to watch soon as i'm home! The IT lady was very supportive when i experienced WiFi issues and worked with reception to get me an alternate room and cable so kudos to her for that! Loved the Tub in the Executive room i stayed in, very large and i spent an unhealthy amount of time soaking!
The airport shuttle didn't pick me at the airport even though i planned in advance; The concierge who received me seemed unhappy to see me(he needs to lighten up a little, life isn't that serious and he definitely shouldn't be in a people-facing position); First two days using room service for breakfast was annoying as the person would try to convince me to go down to the restaurant yet i would like bfast brought to my room hence why i'm calling room service and we'd end up in a shouting match with me insisting they bring the bfast and him asking me to go to the restaurant, that everybody else is there as if that's any of my business (v.annoying);I was initially in room 508 which had unbearably poor wifi connection and had to be moved to 608 and to use a cable for wifi so i have no idea how the other guests survived since there's only one wifi in the entire hotel; The fact that the kitchen is 24 hrs means for the most part the breakfast was cold save for milk and spanish omelettes and at times they got my breakfast order wrong like bringing me carrot juice instead of passion which made me hurl into the sink as it was warm and slimy; The sausages were TOO SALTY to swallow; Then there was the Spinach issue - i would ask for creamy spinach fried with onions only but they'd put carrots in it, the next day i complain, correct and even give the recipe, and then they bring it with peas inside this time; there is a RAV4 cab guy there who should be avoided if you're a lady traveling alone and need to stay safe - he is very unpredictable, understands 0 English/Swahili but acted like he did when we were leaving and he left me in the middle of a very unsafe place in town, he also charges way more than the other hotel cabs and is just generally unfriendly and kept staring at me in a creepy way.
Lemigo Hotel sijaitsee bisnesalueella, ja Kigalin kokouskeskus ja Kigali Heightsin ostoskeskus 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja ilmaiset sanomalehdet aulassa. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Perustuu 805 arvosteluun
- Tilavat huoneet
- Ystävällinen tunnelma
- Mukava rakennus
- Erinomainen ruokalista
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Old Parliament 242 m
- Stade Amahoro 1,9 km
- Kigali Genocide Memorial Centre 4,7 km
- Akagera National Park 63,5 km
|Kigali Intl||4,3 km|