Ramada Plaza by Wyndham Nags Head Oceanfront

Staff were quick to fix problems

Outdated hotel cost too much for off season

Birds that bite in the lobby, but "it's cool"

I liked the ice machine with good proximity to the room. For the most part, the staff were nice. The balcony was a nice touch.

Let's start with the bird that almost ate my girlfriend's finger. I have pictures. It isn't pretty. Apparently, this bird belongs to the owner (!) and, to be honest, it almost died that day. I almost killed the bird, despite being an active vegan and animal rights supporter. That is how enraged I was. The staff took two minutes to find a spray bottle to de-couple this bird from her hand. The bird, we can only guess, was mad at my girlfriend for allowing the bird to rest on her arm, but she wasn't actively petting the bird. After the incident, the staff snickered and thought it WAS FUNNY. When we asked for some hydrogen peroxide, they responded "we are out". They did provide us with alcohol wipes. This is unacceptable. One could go off about random yellow stains - topical, actual, mustard-like stains on the ceiling of the room, (also have pictures), or the staff scrubbing our appointment before we arrived (via Kayak, NOT Expedia), or the lack of HBO, but I'm gonna stay on the bird-thing. Absolutely not cool. Not only will I never go to any Ramada Inn again, but I am going to make sure everyone I know traveling through the OBX knows about their lobby-piece "Sabrina the biting bird". The fact that staff reacted as if it was "just another biting" and even upon checkout we got the "jeez, so sorry" in that "please go away" tone makes us feel like they get PLEASURE from watching people get injured from this bird. Yelp is my next stop. Take this place off your list of where to stay.

The staff was great and made our time there very enjoyable. We loved the beachside deck, swings, gazebos, and bar. Our son asked his girlfriend to marry him while we were staying there. The staff was excellent in allowing the "future" in-laws to join us in a day of celebration during our stay there. We all enjoyed the beach, the outside eating facilities, and the fellow who ran the bar - he was GREAT! :) Thank you for making our time so special.

It would be great to provide a light breakfast to your customers. This is always so nice when we have stayed at other facilities. Having a large pot of coffee with bagels/fruit/muffins would be wonderful. We did not enjoy the coffee in the room - it was not as good as what we were able to get from the restaurant. Our ice machine never worked on the 5th floor the entire time we were there. We "scouted" the other ice machines to get our ice.

It is convenient to central Nags Head, shopping, site seeing, and right on the ocean. Good place for someone who likes hotels for vacation at the beach with smaller children.