Holiday Inn Club Vacations At Orange Lake Resort

This is the worst experience in my life. The hotel staff at the front desk was rude. It took me an hour to check in. During the check-in, I additionally took money for breakfast for 1 person, although I ordered a room with breakfast included. The hotel suggested that I pay extra for breakfast for one person, since the room with breakfast in them means breakfast only for two people! At the same time, my number was 8 people in size. In fact, the room had 3 adults and two children. I was charged $ 8 extra hotel fее not included in the booking, supposedly an additional fee. The person who issued me the parking ticket tried to sell me their vacation time chair program, and did not give the parking ticket purposefully until I signed a document stating that I wanted to participate in this program. While he was trying to sell this program to me, another employee of the hotel, for the reason of checking something, took me a coupon discount on tickets to the Disney park, which was given at check in and did not return it. Awful hotel. I think he violates all possible rules of cooperation with booking, deceives people and steals their time!

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