Holiday Inn & Suites Orlando Sw - Celebration Area

The hotel was not as clean as it appeared in the pictures, especially the bathroom. Also, they say no smoking but the halls had the smell of smoke seeped in the carpet.

The attendant at checkin

The hotel is in need of major renovation . Carpets are stained and from 20 yrs ago. Bathroom paint is falling off the walls and bubbling . The room smelled badly. The fridge was in need of defrosting . The price did not warrant the condition.

Dirty dirty ! Bed was hard! Room was over some loud exhaust fan keeped us up all night breakfast is powered runny mess ! I would not go back even if it was free ! Run do not just walk away from this hotel !

Everything!

The staff were friendly, and the location was close to Disney (though not super close).

The hotel charged a $20/day "service fee". They claimed it paid for the shuttle to Disney (which only runs 3 times a day) and other amenities. But the hot tub and elevator was broken most of my stay, and the cleaner did not refill coffee in the room.

The location of this hotel was ideal for Disney theme parks.The room was clean upon arrival. The front desk clerks were always helpful and friendly.

The first two days there the housekeeping was satisfactory. After that,the housekeepers would not come take care of our room until 8 p.m. or later. That was not acceptable for a family with a 2 year old that needed to get showers and get in bed.