Hotellit lähellä Knoxville McGhee Tyson

Plussat: Everything great

Plussat: My wife arrived late on a business trip and we were able to walk from terminal to our room. Very convenient. Room was spacious and clean. Room service was prompt and food was good. I would definitely stay again.

Miinukset: Construction/maintenance on our floor

Plussat: Front desk staff friendly and helpful

Plussat: Friendly and helpful

Miinukset: Power went out, no information provided until checkout.

Plussat: Clean and comfortable

Miinukset: Breakfast but not their fault that Covid limits what they can offer.

Plussat: My fiance and I went for our "babymoon" as one last relaxing night before our son arrives . It was very quiet , comfortable .

Miinukset: The hot tub was the color of lake water . Very dirty . The pool was way too cold to be considered a "heated" pool . There was not any parking available , so we had to park at a nearby hotel . The Wi-Fi didn't work at all our whole stay . We had a non smoking room that stunk horribly of cigarettes , especially in the bathroom . I'm 30 weeks pregnant and did not enjoy sleeping in that .

Miinukset: Checkout was at 12 They called me at 12:05 to I was supposed to be out at 12. I told them I was taking a bath and leaving. Their answer was: I CAN GIVE YOU UNTIL 12:15, AFTER THAT I WILL HAVE TO CHARGE LATE CHECK OUT I will not stay at this hotel anymore.

Plussat: Staff and location

Plussat: Nothing

Miinukset: They charged me for a room that the reservation was canceled.

Plussat: I found my unit to be adequate and clean. The walls are a little thin. Overall was pleased given the price I paid. Would stay again.

Plussat: Building needs some maintenance done. Back entry does not lock. Room had a loose electrical outlet.

Plussat: The hotel was newly renovated - some parts still under construction.

Miinukset: Could have been a little cleaner.

Miinukset: There was black mold in our bathroom. The wallpaper in the hallway was falling off and the carpet was ripping up.

Plussat: Staff

Miinukset: N/A

Plussat: Good location, rooms are nice. Plexiglass barrier and hand sanitizers available. Signs on wall about Covid19 safety.

Miinukset: Desk staff & cleaning staff were NOT wearing masks or gloves over our 4 day stay. Lobby wasn't sanitized until the day after a reception in a room off the lobby. Wedding guests were wandering everywhere with drinks and NO masks or distancing.

Plussat: Amazing customer service.

Miinukset: Hotel room was outdated, the courtyard wasn’t that clean. Pool and hot tub was closed but in gatlingburg same hotel everything was open. Door had damage , around window drywall up too has been broken. Windows were dirty. No room service, no towel

Plussat: Cleanliness and comfort for the cost.

Plussat: Roominess

Plussat: Clean, new in a good location.

Miinukset: No

Plussat: The beds were amazing for a hotel

Miinukset: Who wouldn’t like free beer :)

Plussat: All the font desk staff I talked to were great.

Miinukset: Nothing around to walk to.

Plussat: The general condition and cleanliness of the room was excellent.

Plussat: Large room.

Plussat: We had no hot water. Tried to accomodate us

Miinukset: We had no hot water. Manager gave us use of connecting room; however the door between our rooms did not open. Had to go into hall to access this room so we could shower. Seems staff were using the hot water to wash linens.

Plussat: The room was spacious and clean.

Miinukset: The parking lot was full, so cars were parked on the grass, on the street, etc. There was nowhere to park.

Plussat: Clean, beautifully decorated, clean rooms, comfortable beds, and good breakfast included

Plussat: Friendly staff, comfortable beds, quiet hotel. I will definitely stay again.

Miinukset: No hot tub with the pool. This made me sad.

Plussat: Eggs & sausage for breakfast.

Miinukset: We stayed in August, during 90 degree weather. The AC didn't work in our room. The maintenance guy never showed up to fix it. At the end of our stay, we told the receptionist that the problem wasn't fixed. There was no discount or compensation. She just said, "Thank you for letting us know." You're welcome.

Plussat: Eggs & sausage for breakfast.

Miinukset: We stayed in August, during 90 degree weather. The AC didn't work in our room. The maintenance guy never showed up to fix it. At the end of our stay, we told the receptionist that the problem wasn't fixed. There was no discount or compensation. She just said, "Thank you for letting us know." You're welcome.

Plussat: My family and I come to merryville about three times a year. We found a hotel that is clean and affordable. Sometimes there can be a weird smell on second floor, like mildew or a stuffy basement. It's not very strong, just a faint smell, it might be that some off the rooms are smoking.all I'm all its a good place to stay. The staff is extremely freindly and helpful.

Miinukset: Sometimes a faint smell of mildew, or lingering cigarette smoke.

Plussat: It was a very pleasant stay. The room was clean and big enough to enjoy and not feel crammed. The building had a fresh smell to it and the surrounding lake gives it a nice touch. There were a few restaurants in walking distance so that was convienant

Miinukset: The breakfast on the weekend was laid out well, but when we left on Mon....let's just say it was slim pickings!

Plussat: Nothing

Miinukset: Extremely saggy mattress back still hurts 4 days later from first night there! You can hear every step from above floor and people are up all night. Very disappointed this is a good brand I have never had problems with before.

Plussat: Location

Miinukset: Microwave was filthy and smelled up entire room.

Plussat: Found cockroaches on stove and coffee pot also crawling over bathroom sink where I was keeping my tooth brush. Found roaches crawling out of fan vent in bathroom I did take photos. Also power went out about 500 am and had to shower in da

Miinukset: Was not offered any concessions I felt nasty when I left the place. With the Covid 19 epidemics c I felt that they did not clean at all roaches are disgusting and nasty staff was no help when. I complained did not offer and kind of refund. Horrible

Plussat: The room was newly remodeled and clean

Miinukset: We had a handicap accessible room and the door would stick because the tile floor was unlevel

Plussat: The room had been recently renovated, much nicer than the picture that were online.

Miinukset: Was under the assumption that there was a breakfast bar, but that was probably my mistake from looking at so many hotels online.

Plussat: The cleanliness of the room

Miinukset: Nothing

Miinukset: Booked as non smoking but was not. My Cpap still smells like smoke several days later.

Plussat: It was the perfect location and the perfect room! It was clean, quiet, and had everything that you would need for your home away from home.

Miinukset: Nothing!

Plussat: Very. Clean no amenities (tissue,soap,no extra blanket,) nice visit for 1nite.

Plussat: Location

Miinukset: From the outside the hotel looked nice. The bathroom and kitchen area were updated and clean. The smell of smoke was overwhelming both in the hallways and in the room. Called the front desk and they said no other room was available.

Plussat: Location

Miinukset: The smell of pets was overwhelming. The smoking room stench filled the hallway and the nonsmoking rooms making them almost unbearable. Also, the toilet wasnt even flushed, much less cleaned. And lastly, I'am 95% convinced there were bedbugs or flees

Plussat: Its kocation.

Miinukset: The bed was horrible. Wokeup with a backache.

Plussat: Complimentary bottled water all day was a nice touch.

Plussat: Location near airport great do we could get to flight next morning.

Miinukset: The water pipes had busted and the place looked like a war zone. If I had not already reserved on line I would have left and went somewhere else. I know it’s not the companies fault but it was bad!!!! The night clerk that checked us in said it broke on 3rd floor and ran down to first. Our room was on the second floor. There was already signs of mold in the bathroom, halls full of fans and cords everywhere.

Plussat: The room was well cleaned and I was very happy with the available amenities.

Miinukset: The staff was professional, but not warm. Hard workers all, but didn’t create a sense of welcomeness. The beds are also very hard, which I understand is a personal preference.

Plussat: Great location, easy access to airport, walk to several restaurants nearby

Miinukset:

Plussat: Room was clean and comfortable

Miinukset: It was a little bit high for 1 night at fair location

Plussat: It was a nice place, comforable and very friendly

Miinukset: I want to know why my CC was bill $79 dollars and my paid receipt shows I paid $56.00?

Plussat: Very clean, a no nonsense, straight forward, simple room for a great price.

Plussat: Very friendly and helpful staff, clean room

Miinukset: Loud neighbors

Plussat: Kitchen.

Miinukset: Limited towels. Rude staff. Un-necessary interrogation as if we are entering into united states.

Plussat: Fast check in

Miinukset: Police there daily/nightly. A person was shot in the parking lot. Pest control people were also there doing heating treatments for "bugs."

Plussat: The staff was very friendly.

Miinukset: The room was smelly, had a cracked window in need of repair and the room was dirty and aged. My room key stopped working in the middle of my stay and it wasn't very family friendly.

Plussat: Carla at the motel in front of this is the only good thing about this

Miinukset: The guy at the Royal Inn (in the back) is literally the worst person I've ever met and when I tried to get an early check in and he said that he would charge me an additional night, so I contacted their corporate office and was given an early check-in. When I tried to check in, he gave me the key and I had asked for an additional key, and he took my key back and would not let me check in. He told me to cancel my reservation or go to the motel at the front and check in there. Carla is literally an angel and I'm beyond thankful to have worked with her. She made the only positive impact on an extremely horrible trip.

Plussat: Quiet except for the jets flying over. Did not hear the jets during the night. The air was cold.

Miinukset: Mold in bathroom, there was hair and stains on the sheets, the comforter had some type of hard crusty substance all over the bottom half, hair in the bathtowels, smelled of smoke even though we got nonsmoking.

Plussat: Hotel was flexible in allowing us to change rooms.

Miinukset: The hotel adds a 5% surcharge for credit cards that is not disclosed until check-in. I would not stay there again.

Miinukset: Filthy floors. Took my socks off and walked around. Bottom of my feet turned black. Didn't trust the hygiene because of covid concerns. Paid for 2 days but we left after one. No refunds

Plussat: The water was very hot. there were no bugs. Mini fridge and microwave looked brand new. Heat and air worked very good.

Miinukset: No wifi, no towel, no remote batteries, my shower faucet didn't work so bath only, ultra bright light strips were hung around the room to glare straight into my eyes. theyre major unbearable so I used the bathroom light and tv. Door damaged like kick i

Plussat: Roach motel disgusting.

Miinukset: Could have had cleaner looking wash clothes and towels

Plussat: Nothing

Miinukset: Bed bug bites all over my body.

Plussat: Absolutely nothing.....

Miinukset: I Left promptly after walking into the room and finding it completely dirty the toilet was dirty the floor was greasy the bed sheets were dirty the bed itself was dirty the chair had blood on the arm and I was denied a refund and charged twice!!!!

Plussat: location

Miinukset: the smell in the office was horrible, the place was filthy dirty ,bugs in room. i walked into room looked around and left didn't stay. it was gross and drug users all around police were there when i arrived