Knoxville hotellia

Plussat: Location, price, most of all the Staff are amazing

Miinukset: Housekeeper waking us up, even though we had do not disturb sign on door.

Plussat: Great service and well-appointed rooms!

Plussat: The unexpected customer service received! Turn down service, cold bottled water when you come and go, such wonderful staff. Small things matter. They have customer experience down to a science in a extraordinary experience!

Plussat: Breakfast was good. Good selection and they will make omelets.

Miinukset: The only negative is that the beds are uncomfortable. Hurt back and no support. Beds need 2 inch foam on top for support if mattresses are not replaced.

Plussat: Everything was great! I enjoyed my stay!

Miinukset: I enjoyed everything!

Plussat: Great hotel... second time there

Plussat: Location. It is close to everything you need in a quick stay downtown. Right in the middle of the action and a short car ride to anywhere further out you need to go. This brand is fairly consistent with their amenities.

Miinukset: Check in was a problem as they double billed me & then had a problem explaining & fixing it both when checking in and when checking out. Terms should be clear and easy to explain. We skipped breakfast because of previous bad free breakfasts at this brand.

Plussat: I took a group of students - and they loved it., There is a Starbucks adjacent to the lobby a park across the street with accessible scooters.

Miinukset: n/a

Plussat: This hotel has the best and friendly staff. Very impressed

Miinukset: None

Plussat: Location is IDEAL to Market Sqaure where there are a lot of eateries and activity! Located in the theater district. Great city! Extremely clean and very friendly!

Miinukset: Water pressure is low in bathrooms. Probably d/t being Green.

Plussat: Everything else !!!

Miinukset: I was charged $75 for my very small lap dog that slepped in it's carrier and was walked outside with no accident's.....

Plussat: Location was three miles from where we had to be everyday

Miinukset: We were very disappointed that we did not get the room we selected, also if we knew dogs were allowed we wouldnt have booked as we are allergic. We called for room cleaning and no one cleaned our room the whole weekend we had a trash smelling room.

Plussat: I liked the location and cleanliness of the hotel the best.

Plussat: Location Is okay. Hotel is pretty.

Miinukset: Breakfast is disgusting. You have to pay to park. My family left hungry because they didnt have any good food.

Plussat: Location, Breakfast, Rooftop Bar

Miinukset: NA

Miinukset: I didn't like not like that coffee and tea were only served during breakfast hours.

Plussat: The breakfast was great and the room was very nice and clean.

Plussat: Anderson greeted us and insured that we were quickly checked in. He also recommed several places nearby to eat. Extremely helpful and outstanding customer service.

Plussat: Great place to stay with your family. Friendly staff and quiet. Nice place

Miinukset: Was charged 25 dollars for incidentals twice once by travel company once by the hotel. Should fall off my credit card, but still waiting.

Plussat: Everything else

Miinukset: Taxes ☹️

Plussat: Breakfast was really good lot of offerings

Miinukset: Pool was cold

Plussat: The breakfast was fabulous! The staff extremely friendly and helpful.

Plussat: The bed was very comfortable and the room was very spacious.

Miinukset: Firmer pillows

Plussat: Breakfast, room, personnel.

Miinukset: Nothing everything was good.

Plussat: Quiet and very clean!

Miinukset: There was nothing I didn't like about this hotel.

Plussat: Breakfast was delicious. Hotel is very close to many restaurants.

Plussat: The staff was very pleasant and courteous.

Miinukset: The room was tiny for Holiday Inn. This is not an Express Holiday Inn so I expected a little more. Doors to the room have a huge gap at the bottom and the noise level in the hallway was very annoying way into the evening and early morning.

Plussat: The step in showers were very roomy great for couples

Miinukset: The breakfast wasn't complementary and 15 per person... Wi-Fi didn't work and the executive suite was not too executive.

Plussat: Everything clean and bright.

Miinukset: The clerk who checked us in told us about the buffet but didn't tell us it wasn't included w/the room. The morning shift told us we could have it at no charge. Then they charged us twice for the pet fee. Fee was refunded but I was embarrassed. Won't be b

Plussat: Great Staff! Great location, felt safe

Miinukset: Every time I stay here there is always an issue with towels lol Not going to make me not come here

Plussat: The staff. Namely Alicia! She is a wonderful person

Plussat: We were there for a UT football game. We ate at the restaurant twice even though there are restaurants near the location and received excellent service and food. They also advertised a private bus that is separate from the hotel that shuttles people to the game. THIS WAS A HUGE BONUS! we were planning on using an Uber to avoid traffic and parking but the bus was an excellent option. The staff is very friendly and the hotel is very clean , even though they are pet friendly there isn’t a kennel odor at all.

Miinukset: The height of the beds. I’m 5’3 and they were difficult to climb into.

Plussat: wonderful breakfast

Plussat: clean and modern, comfortable beds, onsite restaurant

Miinukset: symbol for shuttle service but none offered. menu for room service does not mention $4.00 service fee or tipping.

Miinukset: There was mold on the bathroom ceiling.

Plussat: The staff at the front desk and that operated the restaurant or fantastic. The food on the outside restaurant was excellent as well

Miinukset: Although I would not rate this the safest neighborhood in the world there was plenty of security and police always patrolling to make sure the area is safe.

Plussat: I like the front desk staff and house attendants, we enjoy visiting the Knoxville area. Although we neglected too use a do not disturb sign, because one was not provided. So sad too say, we were awaken on several occasions on our vacation.

Miinukset: Not having a do not disturb sign,

Miinukset: The site said it accepted pets, but when I was checking in they said they do not accept pets. I had a try to find a room on new years eve at 9pm.

Plussat: We stayed here for one week. I was amazed that every member of the staff was so friendly and accommodating! Alec at the desk was extremely helpful in helping us navigate a city we had never been to before. I know this will be our first choice for any return trips.

Miinukset: We had difficulty charging our electronics on a couple of days, not sure the reason for this.

Plussat: Amenities and facilities were very conducive to a stress free and convenient stay that met every need, enabling me to enjoy the activities and meetings that were the purpose of my stay.

Plussat: Location

Plussat: Clean & friendly

Miinukset: They adjusted my heat.

Plussat: Good value and clean

Miinukset: Nothing

Plussat: Clean, awesome staff! My request regarding an elderly was noted and granted!

Miinukset: Bed was too high for my elderly mom, no biggie we have our step stool!

Plussat: The staff was very professional and polite.I would definitely stay here again if I was to come back to Knoxville.

Miinukset: Gym needed some dumbbells lol

Plussat: Spacious room, nice people

Miinukset: Exercise equipment needs repair, breakfast was ordinary

Plussat: Clean and very much worth the extra cash spent. Will be back for sure. Bed was really comfy

Miinukset: Breakfast choices could be better overall good...but more hot plate options would be ideal.

Plussat: The room is wide, location is great, and friendly staff.

Plussat: Staff was fabulous and very clean rooms

Miinukset: Nothing

Plussat: The rooms were great - large suite style room with nice furniture and facilities

Miinukset: There were noisy people in the hall late into the evening. I did not call the front desk because it eventually quieted down. The pool looked unhealthy to swim in. I am a vegetarian and there was ham in the eggs. I found other things to eat, but ham in the eggs kept me from getting my go-to breakfast.

Plussat: as always clean and neat

Miinukset: Could have used bedside outlets for phone charger

Plussat: Breakfast variety was good, food quality was excellent. Front desk staff were amazingly helpful. The hotel was clean, and it was a really convenient place to say for my commute.

Plussat: Everything was very comfortable

Miinukset: None

Plussat: The staff was very helpful; outstanding service. The room was quite comfy and the breakfast was really good. We had an excellent stay.

Plussat: Great Location.

Plussat: Staff accommodating. Cookies when we arrived

Miinukset: Not really. Location great ..on our way back home to Cincinnati

Miinukset: Shower head needed replacing. Done immediately! Very satisfied!!!

Plussat: Location close to family. The bed was excellent.

Miinukset: The room had only one office-type chair for comfortable seating, Had to ask for another chair and they provided another office-type chair. For the price of the room, it was sparsely equipped. Would not recommend it to anyone.

Plussat: Lost a family member...Aubrey and Robin were amazing at check in...I was a crying mess...they were so kind and caring. Appreciate how kind they were to me❤️

Miinukset: Nothing

Plussat: I liked everything about my room at this Hampton Inn. It was spacious, clean and quiet. The shower was large and they supplied plenty of linen for my stay. Cookies and lemonade were provided at check-in and a real breakfast was provided in the morning.

Plussat: The staff was really friendly.

Miinukset: No

Plussat: Honestly impressed by the breakfast! And everything was very clean. And oddly, the shampoo and conditioner were amazing too, to the point to where I will likely look it up and buy it.

Plussat: Location

Plussat: Room was comfortable and spacious, clean and had an excellent area for me to work. Would be an excellent place to stay if you were planning to be there for several days.

Miinukset: Wish they could serve breakfast starting at 6:00 am. other than that everything else was fine.

Plussat: Clean, convenient, friendly staff

Miinukset: Breakfast was just meh

Plussat: Easy check in

Miinukset: Didn't clean my room the first night

Plussat: My stay was fantastic. I enjoyed the room, and the bed was very comfortable.

Miinukset: I was double charged for my room. I noticed when going through my credit card statement. I called the hotel to resolve, but my phone messages were never returned. Now filing a protest my with credit card company.

Plussat: The employees were so very nice and helpful

Miinukset: Everything was wonderful

Miinukset: No

Plussat: Location.of this hotel is great. Turkey Creek area is great.

Miinukset: My room, which was the same as the one I had in Columbia Mo, was not very clean. Carpet and upholstery wasn't as clean and the dishwasher had a full load if dirty dishes left in it. Food was also not the same quality.

Miinukset: Located in Farragut NOT Knoxville. Misleading to claim Knoxville as location. VERY disappointed

Plussat: We were very pleased with the room which had a kitchen with a full sized refrig and cook top, as well as good free breakfast. The bed was comfortable.

Miinukset: There was some noise from the Interstate...should have requested room away from Interstate.

Plussat: Great room

Miinukset: Thin walls

Plussat: Relatively safe area.

Miinukset: Shower pressure was pitiful

Plussat: Location and staff were very friendly and helpful.

Miinukset: Court yard was dirty and ants on furniture

Plussat: The decor, amenities and services were top notch.

Miinukset: The view was urban but the sunset made up for it.

Plussat: Great location rooms large food great

Plussat: The premium floor option

Miinukset: Nothing at all

Plussat: The hotel was very nice. It met my expectations and more. My husband and I were celebrating our anniversary. We enjoyed the complimentary drinks and appetizers and the breakfast was delicious.

Miinukset: If I had to have one complaint it would be that the air conditioner in the room was very loud.

Plussat: We loved the facilities

Miinukset: We did not enjoy the breakfast selection as the eggs were not cooked. The beds were extremely uncomfortable and the air conditioning was very loud.

Plussat: Neatness and friendly staff members

Miinukset: Breakfast......

Plussat: Breakfast was good.

Miinukset: Beds were just okay. Shower had some mold.

Plussat: The breakfast was delicious and made our day!

Miinukset: The bed could be a bit softer

Plussat: Happy Hour, morning breakfast service, the pool, sauna, and jacuzzi amenities.

Miinukset: No.

Plussat: Good Location. Breakfast and happy hour very good.

Miinukset: Room not the best. Needed some repairs, Bathroom door broken. Broken bathroom mirror. Could have been cleaner.

Plussat: The hotel was very quiet. The rooms were very clean

Miinukset: could have been more food choices at breakfast

Plussat: Breakfast was excellent.

Miinukset: I didn’t think the pillows were very comfortable and the bed spread was too heavy. However, my wife loved the pillows and bed spread

Plussat: This hotel was exceptionally clean in every area. Everything was comfortable, except the bed. It has a wonderful fitness room, which was very clean and well equipped. The breakfast is standard for this type of hotel and was good with lots of options. The staff was very pleasant and professional.

Miinukset: Hampton Inns are known for their comfortable beds. That is one of the main reasons I choose this brand of hotel. After a long day of driving, I was looking forward to a good night’s rest. Unfortunately for me, this is the only Hampton Inn I have ever stayed at that did not have one of their signature beds. The bed in my room was so hard and uncomfortable that I was only able to sleep for a few hours. This may not bother other guests, but it definitely effected my stay at an otherwise exceptional hotel and prevented me from giving the hotel a score of “10”.

Plussat: The smoothies and fresh juice were unexpected and nice. Good breakfast. Comfortable room. Nice pool.

Plussat: The pool and gym area were really good and staff was amazing.

Miinukset: The food could have been better.

Plussat: The restaurant upstairs was awesome! I really enjoyed the breakfast buffet. The executive lounge was a real treat also.

Miinukset: Only one elevator worked the majority of the time we were there so that was kind of a pain. Also a part to the shower door kept falling off.

Plussat: Breakfast and beds

Miinukset: The additional fee to park my car.

Plussat: Room service breakfast was very good

Plussat: I have been to the Crowne Plaza several times in Knoxville. I enjoy the location, the staff, and the cleanliness of the rooms. I would highly recommend staying there.

Plussat: Great location - many walkable restaurants and shops. Hotel offers convenient, fair priced parking.

Plussat: The lobby was nice

Miinukset: Had to go back down to get cards re-keyed after arriving late and no apology from an unfriendly employee. Our room's window was blocked 3/4 the way up so no view at all. Man walked by on the adjacent room and looked into our room. No continental brkfst

Plussat: Close to market square and downtown activities

Miinukset: Loud guests in the hallway at 3am and the barking dog in the room down the hallway.

Plussat: Clean

Miinukset: No free breakfast

Plussat: Comfortable bed & large shower!

Plussat: Really nice hotel, staff was great and location was perfect.

Plussat: Best waitress ever experienced in a hotel. Her name was Stacy. She was amazing. Really!! Everything excellent from checkin to checkout.

Plussat: The room was great, it had everything you would need and want, refrigerator, small stove top utensils, dish washing sink etc.

Miinukset: The mattress wasn’t comfortable, the hvac unit was too loud & the water didn’t want to go out of the tub!

Plussat: We enjoyed the breakfast each morning we were there. The choices of hot or cold items was everything we could choose for a great start for our day.

Plussat: Proximity to interstate, modern accommodations, ease of check in/out. The staff was extremely friendly and very helpful. Great breakfast!

Miinukset: Back parking lot dimly lit.

Plussat: Location

Miinukset: Construction in entry and front of hotel area.

Plussat: The room was as described in the online description and well exceeded our expectations.

Miinukset: It was a little noisy as it is located beside the interstate while we were trying to sleep.

Plussat: Nice area to walk my day.

Plussat: Convenient location. Breakfast Chef was pleasant. Breakfast was decent and had good coffee. Staff were pleasant. Convenient parking.

Miinukset: 3rd floor rec room was a joke. Single elliptical in the middle of a mirrored room with a small weight scale. Elevator had a constant burning smell every time I used it. Room door caught on brace every time I opened it. Wifi was spotty at best.

Plussat: Very easy to book and stay

Plussat: Good location to the UT game

Miinukset: The bed was hard

Plussat: Location

Plussat: Friendly Staff, clean room, Bed Horrable

Miinukset: Horrable bed!!!

Plussat: Location and restaraunts.

Miinukset: No.

Plussat: Good price. Call direct to get discounts, (AAA). Hotel did not accept discount at check in.

Plussat: I thought the room was very clean and neat. The floor was also clean and there was no smell in the room which I thought was wonderful.

Miinukset: My only comnplaint was that I had left a house coat in the bathroom behind the door and the Hotel never called me to let me know that it was there even after I had informed them that I had left it. Honesty!!!!

Plussat: Great location, staff was professional and friendly. Rooms were what you thought they would be, comfortable and clean.

Miinukset: The pool was not open but, I am aware that is seasonal.

Plussat: The staff was wonderful and the breakfast was great. Elaine, the person who kept up with the food was exceptional.

Miinukset: Our room was not cleaned after we had been out all day. The shower was challenging. Had to have keys reprogrammed twice and we had not been near any metal. Toilet made a weird sound after each flushing.

Miinukset: Guests of the nearby hotel were coming to the pool area and being a nuisance.

Plussat: Our bartender at our hotel!! She was absolutely amazing and very helpful!!!

Plussat: Friendly, engaging staff. Great area full of nightclubs and awesome entertainment and restaurants.

Miinukset: Parking was terrible--too far from the view of the room windows, too close to woods---too dark at night.ALL parking was on only one side of the hotel---no access to the other sides.

Plussat: Very nice room

Miinukset: Mattress was a little uncomfortable

Plussat: everything was fine except I left my prescription eyeglasses in the room and the coordination between staff and housekeeping to find them was dismal. They were not returned.

Plussat: Beds, breakfast, great bread selection

Plussat: Staff was very friendly

Miinukset: The room, beds were not super comfortable. Every time I turned over it was loud due to linens and pillows. TV cut off every 15-20 minutes.

Plussat: It was a great stay and a convenient place to stay.

Miinukset: Nothing

Miinukset: Electric blinds did not work. Obviously not a deal breaker, but was annoying. The air conditioner unit was incredibly loud and my wife and I decided to sweat rather than use it while we slept. The showerhead was at about 5'. Being 6'5", I realize I am not a normal height, but having to sorority squat while I showered was not the most pleasant experience. Maybe that was because we were in a handicap-friendly room. And despite paying almost $600 for two nights, the breakfast was an add-on. $12 per person. Even the water bottles in the room weren't free for non- Hilton elites. This hotel feels like a shameless money grab with no 'thank you's' for the average stayer, my stay in particular was more like my stay in a motel 6, but with fancier furniture.

Plussat: A beautiful and modern hotel with spacious lobby and collocates breakfast area and bar. Excellent full or continental breakfast. Comfortable bed and tastefully appointed room with all expected amenities. Near Tesla Supercharger; has Blink Charger in lot.

Miinukset: No complaints.

Plussat: Friendliness of staff and employees; cleanliness of room; comfiness of bed; large screen TV; easy chair for reading w/ lamp above

Miinukset: The light bulb above the reading chair appeared to be burned out; couldn't turn it on. There was late night traffic noise from the restaurant right behind the block of rooms where I was located due to employees leaving after closing.

Miinukset: Hallway noise into room doesn’t seem normal as compared to to other Hilton garden inns I’ve stayed.

Miinukset: Bugs

Plussat: Clean and friendly staff. Hotel and room as pictured.

Plussat: The location was clearly new, very clean, and comfortable. It far exceeded my expectations. The staff was helpful and friendly. We would stay again.

Plussat: Very comfortable bed. Clean room

Plussat: The check-in staff was amazing, the setup was really great, the snack shop was a great bonus as well :-)

Miinukset: The pool was a little bit cold but we had just come from a vacation at the ocean, so we are probably just spoiled in that way.

Miinukset: We could not control the temperature of the room. I was awakened several times because I was hot or cold.

Plussat: Great location for a TN game.

Miinukset: The first room we were assigned to on the 4th floor had not been cleaned so we went back down to the desk to be reassigned the one right beside so we lugged everything back up.The mattresses were very lumpy and need replacing.

Plussat: The area

Miinukset: The breakfast

Plussat: We had last minute changes and staff was accommodating. I was shocked! Great job... I will return upon my next visit.

Miinukset: All went well.

Plussat: Facilities nice and clean

Miinukset: Check in was very bad. Had to wait hour and half everything good except check in

Plussat: Clean, accommodating staff, great breakfast.

Miinukset: A little loud outside our room, because it was close To the breakfast kitchen area

Plussat: Room was clean and comfortable for the most part

Miinukset: It was hot outside and room was 76 degrees when we entered. We set it for 72 and ac was running. We came back later that night and it was back to 74. We set it at 71 and went to bed. AC ran for a while but by the time we got up it was back to 74

Plussat: It was clean and smelled good, modern decorations, quiet and the hot tub in the room was huge and perfect for sitting and relaxing in.

Miinukset: Non smoking rooms

Plussat: Very clean lobby and rooms.

Miinukset: The AC did not work properly

Plussat: It was bright, clean, and in a great location. Breakfast was good with several options.

Plussat: Clean and felt very safe

Miinukset: Rooms should be a little nicer for price paid

Plussat: Bed comfortable, comfortable reading chair, sufficient charges for devices.

Plussat: Breakfast and cleanliness

Miinukset: There was a strong citrus smell in the lobby.. other than that everything was perfect!

Plussat: Location right off I40 and really close to really good shopping and restaurants. We were in town for the game and UT was about 15 minutes away

Miinukset: Breakfast was not good and our toilet didn't flush.

Plussat: Very clean, despite construction.

Miinukset: Still finishing construction on the property. Dining area for breakfast not completely finished.

Plussat: Location,beautiful building and good staff.

Miinukset: Bed was worn and dipped from use.

Plussat: Great breakfast and little extras.

Miinukset: A little farther from UT than I thought, but worth it. Good hotel.

Plussat: The location of the hotel was only few blocks from Bijou Theater where we went to see a concert show. It was walking distance to Downtown Knoxville. Hotel was easy to find. It was close to fast food restaurants where the only place open to grab a bite after the concert. Most of the hotel staff that I dealt with were so nice and very helpful. The breakfast was really good, had great selection from fresh fruit, smoothies, cereal, eggs, bacon, oatmeal, waffle, freshly baked pastries, etc. There was enough parking space. Clean. We stayed on 2nd floor, there were vending machines and ice maker near the elevator. Not sure if they have them on every floor. The room was clean and a decent size.

Miinukset: The reception and hallway were kinda hot. Seems like the ac was not on. The bathroom sink in our room was kinda dirty in the inside corner. Looks like they did not clean it very well.

Plussat: Friendly, caring staff

Miinukset: Breakfast just wasn’t very good. It felt tired. Orange juice didn’t taste right. Eggs were the processed type with a gobs of cheese. How about scrambled eggs with bacon, not fish for breakfast.

Plussat: Awesome breakfast. Great staff

Plussat: Quiet, clean, nice breakfast.

Plussat: Parking lot security was excellent. A key card was needed to exit.

Miinukset: Smell. Not musty but not good.

Plussat: Staff is always happy, and more than helpful. Breakfast is good, rooms are clean. Parking is pretty tight in the ramps,so if you have a larger vehicle beware. would stay here again.

Miinukset: They were doing some renovations somewhere in the building, and you could hear them making noise thru the air vents in our room?

Plussat: The staff were very friendly, helpful, and kind people. Something you don’t quite often see enough in the hotel industry. The room was small and quaint. It was big enough for me and my 10 year old son. They do allow pets but it wasn’t noticeable that there were any pets at all. Clean room and comfortable bed. To my surprise the kitchen was well stocked with everything I needed to cook a decent meal; full size refrigerator, microwave, dishwasher, stove/oven combo, utensils and dinnerware. The appliances weren’t residential size but more like tiny house size not dorm room compact. I enjoyed it and would definitely return.

Miinukset: The sofa bed needed a new mattress. Unfortunately it was stained.

Plussat: the rooms were nice and cozy

Plussat: my original room smelled odd; the staff immediately switched me to a different room.

Miinukset: the parking lot is tight :-(

Plussat: The front desk attendant was excellent! It was close to everything we needed and very quiet.

Miinukset: The room could use a little updating.

Plussat: Clean room, friendly staff.

Miinukset: The breakfast left a little to be desired. The oatmeal was not fully cooked. The bananas were brown specly or green. Just a little more sugar than i desored but it had a good selection of carb offerings.

Plussat: I prefer fresh cooked eggs not hard boiled

Miinukset: More fruit

Plussat: Great location and rate. Comfortable bed. Shower curtain bar was bent which made it difficult to close it and make it stay.

Miinukset: Shower curtain bar

Plussat: Clean room.

Miinukset: Noisy neighbors resulted in a terrible night’s sleep.

Plussat: The hotel had free parking, which is awesome! I also enjoyed the experience with the staff, they were always super friendly and helpful. And finally I truly loved the Paul Mitchell products that were free in the bathroom in the room.

Miinukset: The location of the hotel isn't the best. The entry and exit is confusing.

Plussat: Came into town for a football game, loved the fact that the hotel had a shuttle service to the stadium.

Miinukset: Did not realize the room would be so small. But for me and and 10 yr old, it was just fine

Plussat: Location

Miinukset: They were renovating this hotel and that was not clearly posted anywhere. The rooms appeared to have already been updated, but the rest of the hotel was in the process.

Miinukset: The breakfast

Plussat: Large nice rooms with sing microwave refrigerator etc.

Miinukset: I did not like that I had to pay twice because I booked with booking.com and prepaid and they made me pay ago when I arrived saying they never received payment from booking.com. So, my $350 stay ended up being $700.

Plussat: The staff was very accommodating. Hotel Employee in housekeeping was prompt and had our room sparkling. The room was out of this world. The breakfast was actually delicious.I would definitely reccomend a stay here.

Plussat: Very new and clean hotel

Plussat: Modern, large room with kitchen facility. It was very pet friendly. Room was clean. Adequate parking and many restaurants nearby.

Miinukset: The bed was friendly and if it was a queen, it was small. We were given a handicapped room even though we didn’t require on so the shower was difficult to use. One of the automated shades was broken and allowed four inches of light to get into the room. We were on the side of the building next to construction so they started pouring concrete at 4:00 am.

Plussat: The gym and the breakfast

Plussat: Everything else

Miinukset: Staff, consider changing check in online to 4 since that's the time posted on site

Plussat: It was clean and very comfortable.

Miinukset: Nothing.

Plussat: Very clean! Nice breakfast selection. Very friendly and helpful staff!

Plussat: It is an excellent hotel. The rooms are very nice and the breakfast is very good. I love that it is very close to many Knoxville attractions.

Miinukset: The pool is very cold. Also very sad to see that the hot tub is not there any longer. We were really looking forward to a swim but the water was way to cold.

Miinukset: Water was not hot at first

Plussat: The room was nice and clean. The parking lot was clean. The breakfast bar had plenty of food options.

Miinukset: Nothing.

Plussat: Friendly staff, good location, quiet and easy check in and check out.

Miinukset: N/a

Plussat: Clean, friendly & quiet

Miinukset: Everything about this hotel was exceptional. Especially the price!

Plussat: Convenient to Interstate 75 Clean Welcoming staff Facilities in good condition Adequate breakfast

Miinukset: Could have used more parking spaces

Plussat: Close to I-75..easy on/off. Normal breakfast..tasty and plenty of choices.

Plussat: The property was clean and attractive. The room was VERY nice and clean, and looked as though it had been recently remodeled. The breakfast was excellent, with a nice variety of offerings. The staff was thorough and professional, very welcoming.

Miinukset: Breakfast area had somewhat tight space to maneuver to get to things if busy.

Plussat: Hotel was very close to location of wedding we were in town for Staff was very accomodating for our 2:30am check in

Miinukset: Room was outdated and very dark in room (poor lighting). Mini frig was about to fall out of the cabinet each time we opened it and door was about ready to fall off. Outlet for lamp in living area was bad, causing shocking

Plussat: The location was excellent for my needs, the staff was very friendly and helpful. The hotels amenities were up to par.

Miinukset: None

Plussat: Hotel was clean, staff was awesome and it was in a good area

Plussat: location was perfect being right off the highway.

Miinukset: It needed to be updated somewhat.

Plussat: Bathrooms and room were clean and ac worked wonderfully in room. Breakfast was decent, they had a variety of cereal, oatmeal, eggs, waffles, sausage and different breakfast breads. Food was fresh.

Miinukset: It was late when we arrived, the man at the front desk was not sitting behind the desk but in the dark in the breakfast area watching television. So he scared me when he walked up from behind me to check in. I thought this was odd. There was no parking available in the front of the hotel so we had to park in the back which was fine except for the lack of lighting and being a women by herself with a baby. I would stay here again though.

Plussat: Very friendly staff. Full breakfast. Safe area.

Miinukset: Overpriced. Noisy (next to a freeway). Rooms were beat up, considering the price. At best a really good budget hotel. Confused by the extremely high ratings and high rates for this above-average place.

Plussat: Staff was very helpful.

Miinukset: Shower rods falling down. AC not working well, very humid in room and halls. Refrigerators turned off. Many normal breakfast items were missing.

Plussat: The hotel was very clean and conveniently located right off the highway. Check in and out was easy and breakfast had a good selection.

Plussat: Front desk staff was friendly. Facility was clean.

Miinukset: Lighting was dim. Beds were so soft it was difficult to get out of bed. Maid woke us up (twice) knocking on door but would not reply when asked who’s there, what do you want. Bottom surface of bathtub was slick as glass, no texture whatsoever, my husband VERY nearly fell, was not able shower. Hotel backed right up to I40. Noisy!!

Miinukset: No hot water in room Sunday morning. No maintenance personnel on site to address. Hotel desk seemed indifferent to the issue. After much protest we were given a $50 refund. Very disappointing.

Plussat: Great location to highway. Very good restaurant choices nearby. Friendly staff, considerate housekeeping, and good choices for breakfast. A comfortable room with choice of pillows.

Miinukset: The bathroom light nearest mirror could have been a little brighter. Parking spaces are a little limited when hotel is at capacity.

Plussat: Great location. Clean rooms/clean breakfast. Super friendly and easy checkin.

Plussat: The stay was great! People were friendly and check in was a breeze! Will stay again!

Plussat: The actual room, lobby, bed, and layout are as good as many others in this same price range. The parking is adequate and the staff was friendly and helpful.

Miinukset: They didn’t have anyway to plug in USB devices into either a lamp or a base unit which is common in many hotels of this similar type. The location is both great for acces to the highway and frustrating because of the noise from it. The actual entrance from the road is also fairly congested most of the time and can be difficult to get into.

Plussat: Clean and well kept up

Miinukset: Nothing negative