Railay Bay Resort And Spa

Mostly everything

The fact that you can ONLY access the hotel by boat and this is NOT CLEARLY MENTIONED in the reservation was not good. We arrived really late in Krabi and there was not boats after we found out that we had to take a boat. This should be CLEARLY STATED in BOLDs and the hotel should warn you when you have done the booking at least...

Good Place for relaxing and Good breakfast there are many type of foods and they all delicious. Very calm and quiet place. You can walk through the hotel to the another side of the coast (East coast) in short way. Sunset view is super good!

On my dining at hotel - There are a group of some indian guys (Don't get me wrong not all Indians will make like this) They made very loud noise and open Indian/hindu song from their iphone at the restaurant in front of the hotel and no hotel staffs can do anything with them. They just let them disturbed other tourists. I call the front desk and no response from them. very bad feeling.

Nice and clean. Great surrounding gardens Second pool was lovely. Loved seeing the monkey's.

Having to walk from the Harbour was difficult in the heat carrying rucksacks. No one around to explain that its a walk to reception and no trolleys to use. You might think this is petty. Try it and see. Air con needs updating it takes far to long to cool the room down and they only give you one key card. You should advice people that it's in bay and can only access is by boat before booking. I understand that renovation need to be carried out,but couldn't use the main pool as to much noise. This should also be adviced when booking. Food in restaurant came out freezing cold which was sent back and room service was also cold.