Sapporo hotellia

Miinukset: Bad hotel. Aging infrastructure. Didn't let us check in till 3 in the afternoon. Had to roam around in bitter cold for the room to get ready.

Plussat: Great location, lovely classic luxury hotel

Plussat: Good location. Rooms were ok but felt like it could do with an upgrade.

Plussat: ample food and delicious, big room space, separate toilet and bathroom

Plussat: Sapporon ytimessä rautatieaseman lähellä: erinomainen sijainti. Siisti. Erittäin ystävällinen henkilökunta.

Miinukset: Huone sinänsä hyvä, mutta sisustus 90-luvulta. Odotin kuntosalin olevan hyvin varustettu, mutta vain muutama laite, ei vapaita painoja, ja kaiken lisäksi maksullinen (2000 jeniä/kerta).

Plussat: Staff were friendly and approachable. Location is good if you take public transport. Parking is easy too.

Miinukset: Rooms were small, old and dated although the exterior and lobby looks modern and stylish.

Plussat: The staffs are friendly. The location’s just between the JR station and the famous shopping road, both in five minutes walking. Many restaurants on around and served delicious Japanese food.

Miinukset: I've booked a three bed room. When we check in, they gave us a twin room. After some negotiations, we finally get back our's. If you want to move the seperated beds together, the wall lamp is just in between.

Plussat: It's located in the heart of Sapporo, it's easy to get around from the location. The room came included with nice robes and slippers. If you can book with the meals I would highly recommend it. There's three excellent brunch spots to choose from with 2 being buffets.

Miinukset: It was probably because I was staying during the Sapporo Snow Festival that it costs more than $300 a night but it was still too rich for my blood.

Plussat: Good location that was walking distance to many tourist sites, restaurants, and transportation. It had several comprehensive breakfast buffets. Lots of bathroom samples and extras.

Miinukset: The room itself was clean but felt a bit outdated and worn, especially the bathroom, as did the hallway. Room seemed larger in photo.

Miinukset: No safe in the room

Plussat: Location is excellent, centrally located to most everything in Sapporo. Staff provided good service. There is luggage storage if you arrive before 15:00 (note that early check-in is not possible).

Miinukset: Mattress was too firm for me. Room smelled of cigarette smoke even though it was in a non-smoking floor.

Plussat: Bath facilities

Miinukset: Suggest to provide clear price list of the charged items in the mini bar!

Plussat: The room was a nice size and very clean. Staff was very friendly. Very close to train station and easy walk to the ice festival.

Miinukset: Beds are very hard, charge extra to use the pool & exercise room. For the price breakfast should have been included.

Plussat: Most things. Single room, as you would expect, was small. Great bed and bathroom.

Miinukset: Western breakfasts are often a challenge for the non-westerner. Bacon and sausages lukewarm. Japanese breakfast items really good. Location is OK, but snow and ice make it a bit of a treck to transport options. Being from the tropics, negotiating very cold conditions may. E fun, but it’s tiring having to constantly watch you step. I was surprised that in a hotel of this level, very few staff, apart from the front desk, spoke any English. I asked a question of the concierge and she just looked at me blankly. Likewise the woman arranging baggage transfer to my next port of call. We managed to sort things out and to be fair, there did not appear to be many English speaking guests ie most people were Asian. That all sounds a bit whiney, but I had a good stay and felt no need to complain about things that are as they are. Everyone was professional and the hotel seemed to be very well run.

Plussat: Near to JR station

Miinukset: Nice , foods have many choice

Plussat: Very clean, amazing helpful staff.

Plussat: Typical Japanese rooms that's about 10 years past its prime, but still holding on nicely. Location is superb, great service, larger than average hotel, huge lobby. Overall a good choice.

Miinukset: Tired decor.

Plussat: location is very good. The service at the 19th floor Japanese restaurant and food is very good. But could have more variety.

Miinukset: The furnitures are old and no place to hang clothings. Front Desk staff is also not very informed both surrounding areas and even where is he nearest stop to take a airport limousine to the Airport. Hot water also keeps getting hot and cold as one showers. Service at the Buffet restaurant is very bad. Manager just walk around without clearing plates. Customer has to clear their own plate. The staff are not helpful too. This cannot have being a 3rd best buffet restaurant in Japan!

Plussat: Great location, next to JR Sapporo station.

Plussat: Location is very convenient for shopping and transport

Plussat: Location is great

Miinukset: Wifi was slow

Plussat: Good

Miinukset: Clean

Plussat: The staffs are friendly and helpful. Great location.

Miinukset: The pillow is too low and flat.

Plussat: Staff is so helpful and nice. I will be back to this hotel again

Miinukset: although i have booked a smoking room, but all bed sheets, blankets and pillows didnt changed since all with smell of smoke

Plussat: Nothing

Plussat: the Location and staffs

Plussat: Perfect location. Underground directly connects to Sapporo station. Airport limousine bus stop to the airport is in front of the hotel. Very convenient. Love the fluffy blanket. Even thought the pillow are too hard for me but i can ask for the softer one. Every staffs are really nice and speak good English.

Miinukset: None

Plussat: location and service

Miinukset: non