Sapporo hotellia

Plussat: The view

Miinukset: Room was a little smaller than expected.

Plussat: Breakfast was very good and location is excellent.

Plussat: When I got off the train the extendable handle on my suitcase broke. I coddled it to the hotel but figured I’d be buying a new one. When I checked in the staff insisted on getting the maintenance man to look at it. He took it away and returned it in an hour with the extendable handle completely rebuilt. The hotel refused any payment for the repairs and now the handle is stronger than it was when I bought it. Amazing service.

Plussat: Staff very helpful

Miinukset: Bed littke bid to small for couple.

Plussat: Friendly and helpful staff Best location - connected to Sapporo Station and major shopping malls (Stellar Place, ESTA, APIA, DAIMARU) comfortable bed and very nice view Very decent spa facilities with real natural hotspring

Miinukset: pricey breakfast and no free parking for guests

Plussat: I love the location and the staff were excellent ! They anticipate your needs ! Well worth the money!

Miinukset: Nothing

Plussat: Fantastic location right above the JR station, subway, bus station and a taxi rank, so getting out and about couldn't be easier. Comfy room, small but efficiently planned bathroom, great view! Staff are all fantastic - very warm, friendly and helpful. Loved the breakfast at Nijo Market - bbq king crab's leg and scallops. Simple but delicious. A must-try.

Plussat: A well located hotel. Lots of shops and restaurants and bars in the complex plus the JR train line and subway. We had a corner room so a great view of Sapporo. Much better value than some other hotels we looked at. Very pleasant staff eager to please

Miinukset: No complaints.

Plussat: Good location with car park

Miinukset: Car park was full one of the night then need to park into another car park with the same price that hotel will advice the location Room sound proofing is not very good

Plussat: Great location, Great stay, everything is comfortable. The room is bigger than other hotel.

Plussat: Staff were very friendly. English speaking staff on hand. Was very clean.

Miinukset: Room was TINY. We were given the smallest room on the floor and was difficult with suitcases etc - could barely move. On top floor but window didn't open and was frosted over. Could have been in the basement and wouldn't have known the difference

Plussat: The location is great!

Miinukset: Family room for 4 ppl could be a bit crowded.

Plussat: Clean, size is good enough, location is perfect

Miinukset: Breakfast

Plussat: Kou the chief is amazing,

Plussat: The hotel was excellent value and very well positioned. Really easy to get around and close to Subway and tram line. The staff were helpful and efficient.

Miinukset: The room was very small but manageable for a 4 day stay. If you have a lot bags the room would be cramped.

Plussat: Very high-quality feel, helpful staff, and a comfortable room with a high-tech shower.

Miinukset: Significantly more expensive if you want free cancellation.

Plussat: Very good shower room. Nothing beats a fantastic shower after a long day. Well organized room albeit small in size but understandable considering its location in the city centre.

Miinukset: Cold staff for our first day of stay. Only welcoming staff is a nice guy, whom I cant recall his name; called taxis for my group in the early morning to Sapporo JR. He even sent us to our taxis and helped us with translation with our taxi drivers.

Plussat: The location was just a five minute walk from Odori Park which, during our visit (September) was home to the Autumn Food Festival. It is also an easy walk to nearby stations and the tram runs along the road just 30 metres from the hotel's front door. There are also numerous convenience stores close by if you need any essentials. The staff were very helpful and most spoke good English. Breakfast was good but a little expensive. If you buy tickets for the breakfast the day before it works out a little cheaper.

Miinukset: The bedrooms were a little small and you could only get into a double from one side as the other was hard up against the wall.

Plussat: 1. Good staff eager to help guest. 2. Clean room. 3. Bigger room and bathroom

Miinukset: Cannot see hotel's name from a distance.

Plussat: The B Sapporo upgraded our room to a larger one, which gave us more space to take care of our large luggage. The facilities were great, and they have free UCC coffee machine at the lobby. Location was also fine, within walking distance to famous eateries and shops around Susukino.

Miinukset: Nothing

Plussat: Great location and the staff were incredibly friendly and helpful. They let us check in early too (for a fee).

Plussat: Very friendly and helpful English speaking staff, good view of Sapporo and nice and central for the city.

Plussat: Kyllä

Miinukset: Kaikki ok

Plussat: The cleanliness and location of the hotel was good. Close to shops, restaurants and transport to airport was easy within a 5 mins walk from the hotel (bus runs every 15 mins and you pay at the end of the journey). It’s close to the undercover shopping strip as well as the underground walkway all the way to Sapporo Stn (great for cold and windy days).

Plussat: In hotel onsen, great breakfast and super clean and functional rooms

Plussat: Location

Plussat: Clean and modern Staff were lovely Good size rooms Lovely indoor bath

Miinukset: Expensive but not unusual as was busy weekend in Sapporo Hard beds and pillows but this also not unusual in Japan

Plussat: The onsen was very good! Great position and staff were very friendly

Plussat: The location of the hotel is very near the shopping and sightseeing areas like Tanukikoji Shopping Arcade and Sapporo TV Tower. There are also a lot of restaurants of varies style in the vicinity.

Miinukset: It takes 30 minutes walk to Sapporo JR Station. If you choose the visit the vicinity like Otaru, it may take time to get to the hotel.

Plussat: Good location(15 mins walk from sapporo station) and comfy beds

Plussat: Location was great, close to the station with clear directions from the hotel. Cozy bar with a welcome drink from the house. The room was basic and clean, comfortable bed. Staff was very friendly. Would recommend to friends,

Miinukset: Pity the restaurant was closed, was looking forward trying it. Working of the shower not very clear but staff was very helpful in explaining.

Plussat: Quite far from the train stations

Miinukset: Walk a bit far, maybe it will be too cold to walk in the winter.

Plussat: Nice size bedroom. Staff was friendly and even waited till after 10pm to check me in.

Plussat: Expensive but the food is amazing (seven-course dinner and breakfast). Pretty sure every room have perfect view of the river and valley. Staff are very friendly and helpful. Yes there is onsen.

Miinukset: Room was well ventilated but I can't find the air-conditioning in my room (there's only heater?).

Plussat: Very kind staffs and delicious food, great experience!

Plussat: Excellent service and good food.

Plussat: From location, food, service, onsen to the beautiful room, there's nothing to complaint about this hotel. The dinner and breakfast were awesome, and extremely helpful staff just make our stay memorable. I will certainly recommend to others

Plussat: The most comfortable pillow throughout my 16 days vacation in different hotels and ryoken in hokkaido. The location was also great to walk and drive to key tourist sights. There are also many restaurants and convenient stores within 3-10mins walk from the hotel. I would recommend this hotel

Miinukset: Not all staff are friendly. But overall i had a positive experience.

Plussat: The onsen is of good size. The two sets of indoor and outdoor onsens are swopped on e for both genders to enjoy during the day. This is nice. I had the partial boarding package so had my breakfast and dinner as part of package. The meals were delicious and substantial.

Miinukset: Nothing at all.

Plussat: Stylish hotel, lobby was the best. half board were ok, the breakfast better than dinner.

Miinukset: Toilet was so outdated, doesn't match the room.

Plussat: Location and Onzen

Miinukset: Very nice hotel but poor English skills from staff

Plussat: Hyvä japanilainen tunnelma huoneessa! Erinomaista kahvia ravintolassa ja viihtyisä lobby! Lähellä hyvä lenkkeilymaasto joen rannassa.

Miinukset: Matka Sapporon keskustaan melko pitkä.

Plussat: the hotel was clean and nice the facilities were new the environment was cool

Miinukset: the location was not great..

Plussat: Such a trendy modern hotel with an excellent coffee shop downstairs. The room was small but not too small and quite comfortable.

Miinukset: The check in process is quite long and they give you so many little bits of paper. They seem to be quite eco-conscious so we were quite surprised with the excessive use of different vouchers and bits of paper. The lobby was also quite strange as it is part of the coffee shop so we weren't sure if it is usable 24h or not. Location is also quite far from downtown Sapporo.

Plussat: Clean and spacious dormitory. Nice shower rooms.

Miinukset: The lounge area seen in the pictures is actually a café , you cannot hang out unless you made orders. The staff does not understand english at all. Location : close to supermarket and metro station but far by foot from city center.

Plussat: Boutique style, great atmosphere in the lobby, cafe area.

Miinukset: Breakfast too minimalistic and poor show only allowed 1 coffee. You have to pay for a 2nd cup. Its a walk or metro into Sapporo, so you are out of town. Other hotels closer to the centre offer better value for money.

Plussat: The rooms are modern and well equipped. The bar on the ground floor is a great place to chill (the coffee is great)!

Plussat: Very good breakfast.

Plussat: Everything as advertised. Rina was lovely, kind and friendly throughout and happy to give advice.

Plussat: Staff is very cute and kind Everything is cleaned

Plussat: Long bed, some have a window (can't open). Clean. Cozy.

Miinukset: Too tight. Placement of bathing facilities, one shower. Poor internet in room. One staff will, "watch over" the common space, almost like a silent conductor at a podium--I assume they are making themself available for help.

Plussat: I like it is just located between two metro stations.

Miinukset: This hostel seems to be a little unorganised. I thought, normally, for safety reasons, there are some specific rules for visitors. However, according to what i saw, the staff let a visitor came in (even showed that guy the way in person!) And left an empty counter... And that is not the end of the story, in the first night I stayed, one girl (I stayed in female-only room btw) brough a guy and made "some noise", you know what I mean, for all night long! Before I left the next morning, the guy didn't leave. Too ridiculous!

Plussat: From the moment we arrived we felt so welcome and comfortable! The staff were all super friendly and did everything and anything to make us feel at home! Would highly recommend!!!

Plussat: The house was very pretty and cozy. The living-room was super chill. The staff was amazing!

Miinukset: There isnt a lot of space in the female dorm. The hole house is small.

Plussat: Staff were amazing, they introduced you to the other guests when you arrived, and made you feel welcome as part of the group. They even had a list of their favorite restaurants that they gave us to make sure that there was nothing that we missed out on

Plussat: Cozy environment with a nice common area with free coffe and tea. Friendly and helpful staff. Comfortable bed. The breakfast is a simple egg sandwich but it's enough to get you going.

Miinukset: I was supposed to stay at igloo dorm but seems the bunk bed broke or something, so they send me to the next door time and space. The room I stayed had some weird smell, but you get used to it after a while.

Plussat: Big and bright room with comfortable bed and big desk in the room. Nice onsen in the basement. Excellent and plentiful breakfast

Miinukset: Nothing really

Plussat: The room was clean and space is big enough for two!

Miinukset: The receptionist was rather irresponsible when I asked him why there was no refilling of the bottle water for my second day of staying in Ibis style hotel. Guess what he replied? He said, we normally don’t offer bottle water to the guests so there is no refilling of bottle water for the second day, and to me that is a total bullshit of replying. you spend two nights in the hotel and only get this kind of service, i would say i’m very disappointed with the service despite the great environment and great accessibility.

Plussat: Higher floor room is excellent. Breakfast is excellent. Staff very friendly. After 6 nights I move to lower floor which is cheaper, room condition is not as good, for example the bed is too soft.

Plussat: Nice comfortable rooms and great friendly staff

Plussat: The space is comparatively larger and the location is near railway station.

Miinukset: Nil

Plussat: Big comfy room. Friendly and helpful staff.

Plussat: The standard rooms are a lot larger than most hotels in japan with good space to pack luggage. Beds are comfortable and it’s located 10mins away from train station. We also enjoyed using the gym. It’s also really convenient that there’s direct airport transfer at a hotel opposite (paid about 1100yen per pax).

Miinukset: There’s no water provided in the rooms, guess it could be part of hotel effort to save the environment. It will be nice if they can provide water coolers at every level for guest access, if our own drinking water runs out at night.

Plussat: The rooms were beautiful and it was really close to the station. The staff was really nice and the view was amazing. I really liked the room a lot. The room was gigantic and all shower came with lots of towels and the shower was quite nice.

Miinukset: There were only 2 elevators up and there was a lot of guests and I ended up waiting 5 to 10 minutes just to get up to the 3rd floor where the reception was. There were no stairs or anything. Also the beds were a bit too hard for me I ended up getting quite a stiff neck the next day.

Plussat: The location was fantastic, the room was great value for money and clean! The staff were extremely hospitable, assisting in booking a tour for us last minute, ordering taxis so we didn't have to find one in the rain and even after leaving the hotel, they assisted me in getting my boots that I left behind delivered to one of our future hotels. Highly recommended!

Plussat: Everything - location, clean, food, hospitality

Miinukset: Nothing

Plussat: the breakfast was fantastic, and so was my room! Fantastic views of Sapporo city, although there I would not say it’s in a family friendly location thanks to the many gentlemans clubs etc around Susukino, which is not the hotels fault. Great place to stay and plenty of transport available from Sapporo Station.

Miinukset: Susukino is not very family friendly I liked everything else!

Plussat: The location is excellent! The room is clean and comfortable!

Plussat: The hotel is situated in a very good location. Not only is it close to a lot of eatery and tourist hotspot, but also to the streetcar and subway station, supermarket & chemist. All within a few minutes walkable distances. The buffet breakfast had a good variety and some dishes are alternated every few days. Most importantly the staff was very friendly & helpful. This made our 10 days stay very pleasant.

Miinukset: I think it’s good if the hotel would offer coin laundry services. This would make it more convenient for their guest.

Plussat: Mercury isnt too close to the Sapporo station but is also in a very good location.. Minutes walk from the subway, many restaurants and shopping around, and the morning market is within a few minutes walk. Only drawback I can think of is the room is a bit small.... After you open a suitcase it becomes difficult to walk around.

Plussat: Good location, easily accessible to eateries and transport

Miinukset: None

Plussat: We would specially like to commend Mr Thierry for his help in answering all our questions and also his recommentation of places of interest to visit. His patience and willingness to guide us (first visit to Sapporo) is an example of service at its best. For his efforts, we would surely recommend Mecure Hotel to our friends and relatives.

Plussat: Excellent design, spacious room and very comfortable. Helpful staff and good location. The rooms are modern and in very good shape. Excellent value for money, especially during weekdays.

Miinukset: Wireless internet would be a plus. Also, breakfast is a bit pricy. I would have preferred a cheaper continental breakfast.

Plussat: Localisation in the City Centre

Plussat: good human relationship

Miinukset: need 10mins to walk to train station

Plussat: Location, room size, staff, cleanliness, beds, all were great!

Miinukset: It was all good!

Plussat: Very comfortable room everything worked perfectly and the bed was very comfortable. The staff were very helpful at the reception.

Miinukset: Glad we didn’t pay £11 pp for breakfast.

Plussat: Breakfast is great! Room is cozy with complete facilities.

Plussat: Simple yet everything was there. Small cafe with breakfast.

Miinukset: On our 2nd night they shut off the aircon and switched on the heater for all rooms. We were hot and no option except to open the window! Maybe I should ask for a refund!

Plussat: - The beds were pretty comfortable. - Bathtub included in the private bathroom. - The breakfast buffet selection is good. - Laundromat available at the hotel. - Located across Odori Koen and easy to access other locations by foot.

Miinukset: - We tried to switch on the heating in the room because the temperature at night was quite cold (low/sub 10s), but the heat mode for the aircon didn't work. When we enquired about this at the reception, the staff said that they switched off the heating for ALL guest rooms because there were complaints from other guests that the heating was too warm. Their solution was that they'd give us extra blankets. We asked about this on two separate occasions, and received the same response and solution each time from different staff members. - The hotel is rather far from the train stations (approx. 20 min walk from Sapporo station), so I would suggest taking a cab to the hotel (probably 1,000yen or less) if you are bringing large and heavy luggage. - The room we were allocated is a little oddly positioned and small. Had some difficulty in placing and fully opening the luggages due to lack of space.

Plussat: Location was excellent bring right on odori park close to the subway. Staff were very polite, professional and helpful. Breakfast had a great choice. Room was clean and comfortable.

Miinukset: No iron and ironing board available but did have washing machine and driers

Plussat: Very easy to find. Just a few min away from train station. Near shopping as well

Plussat: like the wash/dry machine

Miinukset: space is a little small, but it's general in Japan

Plussat: It's very new

Miinukset: Second floor rooms are too close to the road

Plussat: Staff are very helpful. They can talk and understand english. Overall, the hotel is superb!

Plussat: Coffee was good. Although the room is not big it is well designed. Great to have a washing machine/dryer in the room.

Miinukset: All good.

Plussat: Location and customer service

Miinukset: The concierge did not offer to take our luggage to the room. They did however come to pick up our bags before check-out.

Plussat: A large room and comfortable bathroom. l like it japanese house style.

Miinukset: Quite far from station by walk.

Plussat: Overall, this was a very nice stay. Reasonably-sized rooms for Japan, pleasant staff, and overall a good value. Being across the street from the Sapporo Factory mall with lots of good dining and shopping options makes up for the fact that it's not very close to downtown (plus there is literally ALWAYS a taxi immediately available). Breakfast, while not included, was still a good deal with their coupon.

Miinukset: It was farther from the city center than I would have liked, and I would have liked in-room coffee and not only green tea, but that is pretty minor. Our mini-fridge did not work but we managed.

Plussat: The location, rooms and the the people at the front desk...

Miinukset: The cleaning lady left the garbage she used and cleaning stuff in our room...

Plussat: Room was very clean. Wonderful breakfast selection.

Plussat: Great breakfast and I was really comfortable when I was here

Plussat: Very close to the park which was hosting autumn food festival.

Miinukset: Pillows are very hard.

Plussat: Dormy INN is one of my favorite brands of hotels. They provide all these little extra services during your stay to make you more comfortable - free ramen as a night snack, open bath on the top floor, free laundry services (dryer is pay per 15 minutes), and free shuttle to the Sapporo JR station in the morning after you checked out. All considerate additions to just a hotel stay. The room is regular Japanese standard size, which is not very big, but OK with me as I was traveling alone. All bathroom amenities provided, plus more if you are using the public bath on the top floor. The public bath is indoors. This hotel is located right on the Tanuki Koji Shopping Street. Besides shopping along the pedestrian only street, there is no lack of eateries anywhere you go around the neighborhood. The hotel provides a map of restaurants nearby and gives you suggestions if you tell them what you like. The free morning taxi from the hotel to the Sapporo JR station requires booking the night before you leave and it's only one directional when you check out from the hotel. I took a taxi from the Sapporo station on arrival to the hotel and it cost slightly close to 1100 yen during busy hour traffic. A cheaper way to get to the hotel would be by train on the Namboku Line. Two stations from the Sapporo JR station + seven minutes walk from the Susukino station after you get off the train. If you are not bringing a huge suitcase, this is quite doable.

Miinukset: I could see the open bath area getting crowded if a lot of people should decide to use it at the same time. Not an extremely large facility.

Plussat: It's close to town and all the shopping. saying that there are other hotels offer the similar with bigger rooms.

Miinukset: This trip I stayed at 2 different hotel. I went there with a rental car. I didn't like the parking. It's not so user friendly you need to call first and get someone to get your car back due to its one of those machine parking. They stack your car up and this process take a long time. Also it costs 1500yen a night. When across the street Karaksa hotel has much better parking and it only costs 1200yen a night. Their cheapest room... Is really small. So watch out. And toilet and bath aren't separated with only plastic door. So if you are there with someone pls bring a loud speaker and turn on your favourite heavy metal to hide your 2nd noise.

Plussat: I always put up at the Dormy Inn (Premium or Annex) if available. The room is clean, the staff are friendly and supportive, the public hot springs (you can enjoy both of Annex’s and Premium’s) are special. and the breakfast is amazing with lots of local products. The location is just perfect.

Plussat: onsen was nice.

Plussat: I am very fond of this hotel, having stayed here on my various visits to Sapporo. Its location in the covered Tenukigoji Shopping Arcade makes it a convenient place to stay, and is welcome for returning in the evening if it is raining. The staff are very helpful and pleasant, and they make it a relaxed place to stay. Breakfast is very good, with plenty of healthy choices. That it is served til 10.00am each morning is welcome if you are a late to bed person. I love the Onsen, and that it is open through the night, which means you don’t have to rush back to use it. The free laundry service is a real plus, as is the free taxi service to the JR Station. The double room is comfortable for a single person, but might be a tighter squeez for a couple.

Miinukset: The number of tv channels is very limited, and there might have been more accessories offered in the room, for example a sponge and cream lotions. It’s not cheap to stay here, but is to be expected, especially at weekends, in the summer season. Overall I would highly recommend this hotel to any visitor to Sapporo.

Plussat: The Dormy Inn Premium is in a great location on TK 6 (covered pedestrian area), close to many restaurants, bars, convenience stores and transportation. The room was functional with a separate toilet and shower.

Miinukset: The smoking room on the floor is not appreciated. While it is a non-smoking room, smoke obviously travels so the smell is ever present. The walls are paper thin. Every movement next door was heard as were people walking/running up and down the hall in the middle of the night.

Plussat: Everything was good.

Miinukset: But tiny room and bad washing machine. After washing, bad smells from clothes.

Plussat: Good location

Miinukset: Bad is not soft enough

Plussat: nice location near Odori park. Though Onsen was quite crowded at night, it was big enough to take a full rest.

Miinukset: none

Plussat: Location & compliments ramen

Miinukset: Bed too small for double sharing , pillow too flat

Plussat: Dormy Inn is very convenient and best location. There are a lot of foods and many things to do. I had my first Onsen here, it was very nice. If I have the opportunity, I will go back again.

Plussat: Aircon was very good and working The room has shower booth too Refrigerator is equipped Pillow is farm enough and I could sleep well Fabric spray is nice Location is nice; a lot of souvenir stores and eating places around

Miinukset: Breakfast was average for hotels in Sapporo which was a bit disappointed Shared bathroom is nice to have but always crowded (Annex seems to be less crowded and premium seems busy because it looks like more Japanese in premium who like shared bathroom, and Annex could have more foreigners.