Horison Seminyak Bali

Great location. Nice interior design inside rooms. Good shower pressure.

Breakfast was ok. The pastries were stale and when I ordered breakfast off the menu it was ok not amazing. I also got charged an extra 35k for a an espresso coffee with breakfast which was terrible, I had to leave it. We ended up going out for breakfast. A small Perspex sign fell off the clothing rail quite easily and broke. They tried to charge me $20 Australian for it which was ridiculous. I argued and ended up paying $10. The pool was tiny, there was nowhere to sit and the water was dirty with a layer of oil and fallen leaves. We didn’t even get into the pool which was disappointing as we were so hot. Check in is late 3pm and when we arrived our room wasn’t ready until 3.30pm. I then had to ask them to change my sheets as they hadn’t been changed from the previous guests. When I went to the spa the treatment was ok but the girls who worked in the spa outside were talking very loudly even shouting to each other while I was getting a massage which was not relaxing. I have never written a bad review before but I was very disappointed and I think these are things that should be improved.