La Plagne-Tarentaise hotellia

Plussat: The food was fantastic with a great choice available at both Breakfast and Dinner. The staff were very helpful and friendly and almost always had a smile.

Miinukset: The temperature in the restaurant and bedrooms was too hot, whilst we turned off the radiators in the bedroom and kept the window open this wasn't possible in the restaurant and sometimes made it uncomfortable when dining.

Plussat: - 10m to slopes and 100m to closest bar/restaurants area; - very comfortable (chaleureux) new property/rooms with balcony, with good spa amenities, spacious spa zone and parking; - good breakfast choice; - all new ski shop equipment for rent; - friendly spa staff; - pets friendly;

Miinukset: My personal observations for further development dialogues... - always running breakfast staff brings some unwanted wind at your vacation calm; ...and with plenty of free tables at breakfast I had to struggle every day for a window seat (parceque c’est sont les tables pour quatres( mais ils ont ete libres!!!) being just alone; - unreadiness or unwillingness for a extra effort of reception staff (getting consecutive nights reservations I’ve been made to change rooms almost every day; when you asked for some information or arrangements, you just get a phone number instead of being offered to make a call for you, especially when you don’t speak French (which is not in my case);

Plussat: Staff is very friendly. Food is delicious. A fabulous bar with plenty of things to do. Great ski equipment for rent.

Miinukset: A bit pricy

Miinukset: The price of the buffet for children was not good value.

Plussat: The spa was the perfect treat at the end of the day. Everything was the right temperature. The breakfast was gorgeous. Fresh orange juice, so many jams and honeys, cooked as well as continental choices. All a real indulgence.

Miinukset: Car park was tricky to get in to but at least they had one!

Plussat: I liked everything about this property The owners were friendly helpful and couldn’t do enough for us. The food was excellent, extremely tasty and good portions. The facilities were superb and it felt like home.

Plussat: We have stayed 5 nights to ski in the area peisey/vallandry and la plagne. Really friendly owners. They cook delicious three course meals if you want to join. Also dogs are welcome. We really recommend this place.

Plussat: Kerry and Serge great hosts, very helpful and happy to go the extra mile. Looking forward to our next stay with them.

Plussat: Everything. It was great, realxing stay in the mountain. It was unique experiance with great care, amazing food and cozy atmosphire. We will defenetley come back. Thank you!

Miinukset: That the holiday finished... and we had to go.

Plussat: Location although ski in ski out could be a bit intimidating dependant on conditions. Food very good

Miinukset: Rooms a little small

Plussat: Breakfast was great, big selection and hot food on request.

Miinukset: Coffee was poor! Superior rooms seem sparsely furnished and could do with some attention as fairly basic. Bathroom amenities could also be improved.

Plussat: Good breakfasts and most dinners. The fondu evening was a bit disappointing.

Miinukset: Good location for skiers but a walk up the road to the resort and this wasn't groomed. It would be good to improve this and find a way to shorten the length of road that has to be used.

Plussat: Great place to stay and lovely environment and ambiance. Easy to remain there and not go out. Staff were fantastic. Food quite rich with lots of interesting ideas. Definitely a place to visit again. Not ideal for families with children.

Miinukset: Could have done with more hooks to hang things in bedrooms. Ski in ski out but ski return ramp needs a bit of work.

Plussat: Staff were fantastic as was location and food

Miinukset: Rooms not good enough for the price never mind 4 star

Plussat: We stayed there for 5 days in December. Common areas (restaurant, breakfast...): great, with excellent food, and usually very friendly and competent associates. But gosh! The place is totally overheated. The spa is nice too, but overcrowded after ski time, and you cannot expect courtesy from everyone.. so a great place by design but not always so nice

Miinukset: Rooms are also overhead: impossible to stay without opening the window Very surprised there is kettle no tea no coffee in the room (... really unusual) not mentioning the absence of a small fridge. Really the minimum Bed kind of hard, and when you book a king bed, you expect a king bed, not two single beds of different thickness assembled

Plussat: We loved the position of this hotel and its excellent Ski in Ski Out facility right on the pistes. Food Excellent , breakfast excellent . But more than anything the lovely friendly staff . ( especially Margot and Jules in. the bar)

Miinukset: Very Little to dislike , perhaps the rooms was a little to warm and the heating appeared uncontrollable. But that would be being very nitpicky . New loved our stay at the Carlina BellePlagne

Plussat: Customer care was excellent especially from reception staff.

Miinukset: The residence met our expectations.

Plussat: Perfect ski in ski out location.

Miinukset: Toilet could have been cleaner

Plussat: Receptionist Location

Miinukset: Shower sprayed out of stall

Plussat: Location

Miinukset: Bit small

Plussat: Clean, comfortable accommodation. Great to be right be the piste. Convenient ski locker at piste-access level. Helpful receptionist including very handy morning delivery of baguettes and croissants. Convenient, although typically-expensive car parking.

Miinukset: A little far from the village. You could walk up via the piste or through the covered car parking, quite an effort either way. Because the village was above the accommodation we tended to stop by the Spar on the way back from slopes and became expert at ski-ing back to the apartment carrying a bag of shopping. The kitchen could have done with a few more cooking utensils but that's only a minor quibble.

Plussat: Bed was very comfortable

Miinukset: The staff seemed to change there mind about the closing time of the bar each night..... on the Friday night the Barman closed at 21:30 despite the bar being full. Disappointing!

Plussat: Nice hotel close to slopes

Miinukset: It is a hot hotel and so sleep was not good - and the music in the bar is loud and tuneless!!

Plussat: The staff were really helpful and always happy. They even let our dog into the restaurant which isn't normally allowed, but maybe after this experience they will allow dogs in there. Thanks to the restaurant manager for this. We will be back

Miinukset: Very noisy from people above,

Plussat: The staff at Le Vancouver were excellent; very attentive and made each guest feel very welcome. Ski in, ski out was good and the ski storage was convenient.

Miinukset: Tea and coffee making facilities in the rooms would have been welcome.

Plussat: Excellent breakfast and location. Can walk or ski straight from hotel. Beautiful views.

Miinukset: Water was dripping through a ceiling light fitting in entrance lobby of our room, so for health and safety reasons we were requested by the staff to move to a smaller room without a balcony.

Plussat: Wonderful ski in ski out location. Staff was great.

Miinukset: The hotel is well appointed, but a bit old style. Ski room was in an odd place (walk through the parking garage) but convenient.

Plussat: Nice and clean.

Miinukset: Check-in is late (5pm).

Plussat: Superb location. Right on the slopes. Very friendly staff. Gave us good pieces of advice. Large comfortable rooms.

Miinukset: Sauna had a broken door and therefore was out of order. Cleanliness of the showers at the pool area was average.

Plussat: Good location for ski-in, ski-out. Nice swimming pool in adjoining building. Rooms very clean and comfortable.

Miinukset: Nothing to dislike.

Plussat: Hotel is in a great location with direct access to the piste. We booked half board and were happy with breakfast and the dinner options provided. Reception staff were friendly.

Miinukset: We booked a twin room in the hotel but were assigned an apartment in the residence instead. Didn't get room service every day as promised and the beds weren't very comfortable.

Plussat: The view from our room was amazing showing down into the valley of the mountains

Plussat: The location for ski in and ski out is exceptional! Exactly as they say, and the spa facilities were lovely, a little small for the number of people visiting the hotel but still nice.

Plussat: The position of the hotel is great. The blue run down to the lifts is a bit steep and can get quite hairy during busy times. Our room was fantastic with a bay window and a view over the piste, lovely and warm with lots of radiators for drying coats/gloves etc. Food in the restaurant was fab, the restaurant manager in particular made us very welcome.

Miinukset: Nothing to not like!

Plussat: Excellent buffet breakfast Wonderful views of slopes and mountains Good leisure facilities (ie pool, sauna, etc)

Miinukset: Very slow service in restaurant Limited menu choices in evening

Plussat: I liked the very Alpine wooden decoration and design. I thought the food was excellent. The receptionists were very helpful. The bedroom was not large but was well equiped and everything worked.

Miinukset: It was quite far from the restaurants and bars in the centre of Belle Plagne.

Miinukset: This hotel was very expensive for a poor quality hotel. The room was small and pokey, the towels were tiny and rough like dishcloths, the bath was so small you could not lie down without your knees touching your chin, the 'whirlpool bath' button did not work, we had to pay extra for the parking even though we had already paid an exorbitant price for the hotel.

Plussat: Room was clean upon entry, shower was hot.

Miinukset: The room had little to no amenities, no bar fridge, tea or coffee, bottled water, was very minimal, the tv was tiny, so iPad it was, sauna wasn’t working at the time, the jacuzzi was luke warm, to be honest the snow on the mountains wouldn’t have defrosted in there..would have been better hot being winter and basically the bottom of the ski mountains, the pool jets were hotter, towels were lucky to wrap around my skinny frame, and being average height my feet hung off the end of the bed.

Plussat: Friendly and welcoming. Easy to find. Good dinner at an excellent price.

Miinukset: Bedrooms on the front have a lovely view, but the road is a bit noisy.

Plussat: Good location; well priced and provides dinner as well as breakfast.

Miinukset: It is a bit basic!

Plussat: Clean and warm

Miinukset: Average staff quality

Plussat: The food was excellent and the staff friendly and helpful. Small swimming pool was very welcome after a long drive.

Miinukset: More pillows would have been nice - I like to read in bed.

Plussat: Bed very comfortable. Plenty of parking. Very good breakfast with plenty of choice.

Miinukset: The evidence of smoking at the doorway of the fire escapes.

Plussat: Nice view

Miinukset: No air conditioning No kettle Not enough plugs Musty smell Hand held shower hose (should have been fixed to the wall) Tiny room for two people with suitcases

Plussat: The fixed menu dinner is excellent and very good value as is the wine.

Miinukset: It needs a bit of fresh paint!

Plussat: Location

Miinukset: The room was too small and the bed was a sofa bed which was too small for my partner and I. When we moved in it, it woke us up as the mechanics were noisy. We couldn’t move around the tiny room as the sofa bed jutted up against the table.

Plussat: Great location, well equipped and compact apartments, great pool and sauna.

Miinukset: The rooms are extremely small. Cleanliness not up to standard. The staff are extremely rude, unfriendly and unwilling to help. Beware of the deposit request, they will wait for you to check out and then call and say that they are taking an extortionate amount of money from your debit card.

Plussat: The apartment had a terrace. The location is great. The staff are very friendly and helpful.

Miinukset: The apartments were for four to five people but were much too small and cramped. The kitchen/ dining areas were minuscule. The pull-out double sofa bed was very uncomfortable. I don’t see how 4-5 people can comfortably share one of these apartments.

Plussat: Very nice area! Accommodation was meet our expectation. Apartment was situated in building Silenes. Mini market is nearby. Parking is also close. Reception with facilities (open pool, sauna, laundry room, game room, mini market, food bar, garage (payment is required for garage, but open parking is free...). Connection with other villages in La Plagne area is great (free shuttle bus drive often). Staff was very attentive and polite.

Miinukset: Apartment was small but functional.

Plussat: Very pretty part of La Plagne, very easy to get around using free bus

Miinukset: They need new pillows!!

Plussat: Free bus service very reliable Bus stop on doorstep Well positioned for on piste and off piste activities Free wifi

Miinukset: They still need to get some new pillows

Plussat: The location. The staff were very helpful and professional.

Miinukset: I've stayed at the hotel since Vacances Bleu took it over 3 years ago (and before) and this year it was noticeably poorer. The restaurant was struggling for the first few days we were there because people were waiting for food, that improved but the quality and choice of the food was nowhere near as good as in previous years. The service staff were good and did their best but the kitchen was clearly not up to scratch. Usually there is ice cream available for the kids but the fridge was outside (blocking a fire exit) Ice cream was available but we didn't know as there was no notice saying so - therefore nobody asked for it. I had to send 3 e-mails before my arrival to confirm that I had a parking space only to find that nothing had been done when we got there. One of the 2 hot tubs wasn't working for half the week. Fire doors were wedged open. I did raise some of these issues while I was away via an e-mail and was promised a reply but received no response. I don't think Vacance Bleu are that worried their guests at this hotel.

Plussat: The location was great. The underground car park was really good. Not much communication before hand so was not sure if it was booked but it was and it was great! There was a good selection for breakfast. Clean towels were given when asked for. The lady on reception was always really helpful and spoke great english, very welcoming.

Miinukset: There was no facilities to dry boots or wet kit. There was only a ski locker room. There was a lot of banging noises that could be heard from the room. Might be due to being above the reception/ski locker area but not great when trying to get to sleep after a long day.

Plussat: We found had a special discount thank’s to BOOKING.com, the hotel is perfectly located. Large rooms. We had reserved a parking spot which was not available, the director found us another spot which was offered. Very nice stay.

Miinukset: The staff was nice and helpful except one rude ( blond curled hair woman) The hotel is a basic designed , rust marks in the bath. The hut tube needed to be booked in advanced but there is no control on who enters and when ( 11 people got into a 9 place hot tube)

Plussat: Nice stuff but the management is the worst

Miinukset: Worst management ever. The manager is making me having the worst experience ever.

Plussat: Location

Miinukset: Rooms not cleaned enough Poor pillows No tea/coffee facilities on the room

Plussat: Hotelli oli asiallinen, sijainti loistava. Yleiset tilat ovat hyvät, ravintolan tarjonta hyvä.

Miinukset: Perushuone liian yksinkertainen. Siisteydestä hieman mainittavaa, josta suurin syy kokolattiamatto. Mutta jos et hae pientä arjen luksusta (ish), kannattaa ottaa paras mahdollinen huone.

Plussat: They have jacuzzi! Is right on the slope. They have a ski room, to leave your skies over night.

Miinukset: The rooms are quite old even for a 3 star hotel. Breakfast is.. very basic. The personal is a bit better than the rest of france but still not standard.

Plussat: Overall a nice Hotel at a fair price in a good location.

Miinukset: (CONSTRUCTIVE CRITICISMS.) Only cold plates available in the dining room for hot meals. No bin in the bedrooms. Only one power point in our family bedroom. Corridor on the first floor when you exit the lift smelt of 'fatty' kitchen odours.

Plussat: Perfectly located for ski in and out. Friendly staff , facilities clean. Rooms slightly tired in design but still very clean and well looked after. Breakfast plentiful , dinner please buy nothing to write home about. Still excellent value for money and would go again. It does have a ski room but bits must be stored in your own room.

Miinukset: Storing ski boots in your own room.

Plussat: Great location on the side of blue run that takes you to Bellecôte and three chair lifts and a gondola (It is a steep blue, so not for beginners). Swimming pool and spa great for winding down after a day on the slopes.

Miinukset: The rooms are a bit tired and can do with updating. The lift didn’t work when we were there, which was a bit of a struggle with young family and our room was facing the front of the hotel and it was noisy in the mornings with rubbish collections and deliveries.

Plussat: Location is ski/ ski out. Enough space and facilities. Easy parking. Shower room and separate bathroom. Nice swimming pool and gym which are free. One good semi formal restaurant attached to the building.

Miinukset: The whole place needs renovating. Old stained toilet and only one in a flat for potentially 6 people. Lifts didn't work properly and not at all on the departure day. Some of the plates were dirty on arrival. The pizza restaurant is ghastly. We were only offered the 3 course set menu for dinner. No choice.

Plussat: Had a lovely stay again, although lack of good sleep. The location and Belle Plagne are great.

Miinukset: Single beds are far to close together in the twin rooms in this apartment. Would be better off cutting off the bottom of the wardrobes and putting bedside tables in between the beds so they are farther apart. This was the only down side but it is a big downside and would put me off returning again although I have stayed all your apartments, hotel and chalets previously without this being such an issue. I think I would only return if I could book an apartment based on a room plan, like you can with the Montana chain. Shame as the rest is great.

Plussat: Location excellent for ski in/out Small but useful pool & gym

Miinukset: Lifts in block 3 did not arrive at floor -1 ( pedestrian acces- you can go down but not up which is difficult if you have heavy cases) The lift down from floor 3 was not working when we left so again had to carry all our cases

Plussat: The views were nice. In the winter when the hotel is operating fully it may be ok, especially as it would be ski in and out.

Miinukset: Absolutely miserable as it was more or less closed. The internet didn’t work for 2 of the 3 days and on the 3rd day it was terribly weak dropping of constantly. The lifts didn’t work at all, thus a five floor descent and climb if one ever had to leave the apartment to get anything. The pool didn’t open at the advertised time. In fact still closed 40 mins after advertised opening time. There was quite a crowd gathering so I took it upon myself to walk around the building to investigate. I found a window open to the gym which I entered and then was able to open the locked door to leave in the waiting crowd. Apparently one of the staff forgot to open the door. There is hardly any staff thus reception operational times are very limited. This is a problem when there is a lot going wrong. The cleanliness was atrocious. The crockery and some of the pots and pans were filthy. The apartment smelt right from the get go. The toilet walls were splashed with poo and wee. One of the bathrooms had mildew on the ceiling and shower area. Not enough pillows or bedding for the amount of people booked to stay. The common areas of this hotel need some serious work. The chap on reception to be fair to him was nice and understood our frustrations but seriously this place is a cross between Chernobyl and Fawlty Towers. In the summer time just don’t bother coming at all!

Plussat: The restaurant downstairs - Le Chalet - was very nice and had a lovely view.

Miinukset: The mattress was old, stained and dipping in the middle so it was not comfortable to sleep. The bedroom door could not close because of the bed being in the way. We were next to a ski locker which was noisy in the morning and late at night (because the Gondola runs until 1am). The lift did not work. This was a shame because we had a nice oven, a nice sitting room and dining area and it was a nice warm room.

Plussat: Good location

Miinukset: Room was not ready - given key at 5pm And room had not been cleaned yet. Felt a bit dirty, lack of towels, staff were pretty poor. Quite noisy

Plussat: Good size apartment, very warm, quick ski in/out access.

Miinukset: Apartment a bit dated. Mildew in a shower room. Automatic light sensor for the main areas is a bit annoying for the person sleeping in the open plan living room.