Toronto hotellia

Plussat: The location of the hotel was very close to the ACC, CN Tower and Ripley's Aquarium. The staff were friendly and very helpful. The room was very clean and up-to-date. We will definitely be back the next time we are in Toronto.

Plussat: Great location. Close to the CN Tower and Rodgers Center. Good continental breakfast. Comfortable bed.

Plussat: The room was clean and modern. All the staff were friendly. The location is perfect for roaming the city.

Miinukset: Everyone was amazing! My wife and I came to Toronto for our Anniversary and the Tool concerts. The staff was friendly and they even brought us a nice desert to help celebrate. Anytime I come.back to Toronto, I will be staying here! Mike

Plussat: Cleanliness, location & style

Plussat: The free breakfast is nice to have when we have a chance to go.

Miinukset: The room smelled like bad sewage the next day. Then we were switched to another nicer room and then it was fine. The other problem with the hotel is there is one and only bar but does not opem until 4pm. So there is no place to have a drink or hang out until i have to leave for the airport. The hotel staff was nice to tell me to go next door and said it will be opened. When i reached there, it was closed.

Plussat: Location, location, location. Breakfast was great, people were VERY friendly, loved that there was a grocery store in the basement!

Plussat: Everything was spot on

Miinukset: The ac in the rooms did not work

Plussat: Proximity to arena

Plussat: Most efficient, friendliest staff, beautiful decor, great location

Plussat: Modern, very clean, staff incredible from getting us the room we wanted to recommending a superb restaurant.

Miinukset: That we could only stay two nights.

Plussat: Everyone was friendly and accommodating. Hotel was beautiful and great location!

Miinukset: Needs better black out blinds

Plussat: The best location to stay, love the neighbourhood and the ONE restaurant

Miinukset: Unfortunately, The bed was not as comfortable as it looked.

Plussat: Not too big, not too small ..... just right

Plussat: Great location. The staff were very friendly and the housekeeping staff was amazing.

Miinukset: The room I requested for my wife's birthday was not initially offered until I pushed for it.

Plussat: I liked everything in the room. Was very comfortable and relaxing. The bar was just great.

Plussat: Beautiful hotel, lots of places to shop in the immediate area. Not too far from central locations. Large rooms with lots of space! Great for doing work and enjoying some down time.

Plussat: The Nespresso machine was game changing

Plussat: - Yorkville location is decent - Restaurant is good, and bar is solid - Big bathrooms and spacious rooms are pleasant

Miinukset: - Area under construction, lots of noise, poor views, and inaccessibility to hotel via car/Uber. - Really crappy facilities. Half gym, tiny pool. - Under staffed, so it takes 30 minutes to check in - AWFUL value for money. It honestly feels like a holiday inn with ikea furniture, and some fancy tiling. There is nothing unique or special here. Very bland in taste and design. - This should be the lead link on overpriced dot com.

Plussat: The level of service at The Hazelton exceeds any hotel I have stayed at. They are exceptional.

Plussat: The location. Quiet place.

Plussat: Facilities were excellent, room was comfortable and quiet. Bellmen and Valets were quiet good. Clerks were efficient—with billing error quickly corrected.

Miinukset: Shortly after arriving we wandered into the library restaurant. There was a sign that said: “Wait to be Seated.” We did so and the hostess asked our Room number and we complied. We were seated and we proceeded to the serve yourself area with plates in hand and a few items on our plate when we were informed by a gentleman that we were not eligible for that restaurant. We said we were sorry and proceeded to return the plates with food on them. We secured our belongings from the table and left. A small sign would have been quite helpful where we entered saying the restaurant had restrictions on who could be seated. We had not been the hotel long at the time and I later read in a publication that restaurant had restrictions. There were no signs posted in the hotel that I could find regarding restaurants that explained the situation. I don’t want to blow this out of proportion but it was somewhat embarrassing.

Plussat: Top notch !

Miinukset: Nothing

Plussat: Rooftop pool on the 28th floor was amazing!

Miinukset: Honestly, we're booked and paid for a room with 3 guests, but everything from soap and shampoo to bathrobes and coffee cups for the Nespresso machine were for only 2 people. We had to call and request extra supplies.

Plussat: Clean, modern hotel. Staff very friendly, helpful. Nice amenities in the room: coffee, milk, water, lights, etc.

Miinukset: Hard to figure out room - controls difficult to find, shower uncomfortable, not enough storage space in room. Hotel is in a deserted wasteland with no restaurants and 1 coffee shop in a mile radius. Toronto is in the middle of a lock-out with the A/V union at the next-door convention center, so every 6:15 am we were woken up by someone shouting through a megaphone at the hotel, saying we should be ashamed of ourselves.

Plussat: The hotel was amazing. The rooms are huge, clean, comfortable beds and large bathrooms as well. The staff are so kind! They will help you with anything you might need. There are a few restaurants in the hotel and they’re all very tasty. The location is just in the heart of Toronto, a few minutes away from the main attractions. I also very much appreciate them decorating the room with cupcakes and a bottle of wine for my birthday!

Plussat: I have been in many five star hotels in my travels....yours is a 6 plus ! Every aspect exceeded my expectations. What stood out the most was your staff’s attention to service.Exceptional service. Don’t ever lose that. It makes you stand above the rest.

Miinukset: Nothing

Plussat: Rooftop pool Rooms Amenities

Miinukset: Inexperienced bar staff uneven food offerings

Plussat: Stylish, comfortable and clean. Friendly staff and excellent location downtown.

Plussat: Luxurious, great location, clean, and truly felt like royalty staying here.

Miinukset: They originally put my husband and I in a room with 2 beds when we specified at booking that we wanted 1 king. However, they were quick to resolve the issue.

Plussat: Kaikki toimi loistavasti.

Plussat: Location good; room well appointed; friendly staff; helpful concierge and attendee at DBar with reserving a table during a very busy time;

Miinukset: breakfast brunch menu a bit obscure and limiting. a simple offering rather than brunch option would have been nice; price of room very elevated for TIFF

Plussat: Service and cleanliness

Plussat: Storage space was great

Plussat: The room is wonderful, and everything I wanted. The service is brilliant. The staff are very helpful.

Miinukset: I found a few hairs in the toilet compartment.

Plussat: So comfortable. Minimalist decor very clean

Miinukset: Nothing

Plussat: Beaut if up, great location, excellent service!

Plussat: Beautiful

Miinukset: Friendly and sincere service

Plussat: From the moment you arrive, you are aware you are in a special place. The understated luxury and the attentive but discrete staff mean you can enjoy your stay in the knowledge everything you need is at your fingertips while enjoying as much privacy as you need. The wood-paneled design theme is carried through the hotel from the lobby to your room, which is a haven from the hustle and bustle of the big city. Do ask for a quiet room though as the noise of Toronto's condo construction boom can interrupt the tranquility in some areas (a problem not unique to Le Germain). But the hotel has even thought of that. It helpfully provides ear plugs in the bedrooms for those who are sleep-challenged. It's just one of the many little and big touches that make this hotel an oasis in the entertainment district of Canada's largest city, just a short distance from Toronto's island airport served by the Porter airline.

Miinukset: 1. Super staff who don't get "in your face" 2. Understated charm of hotel with thoughtful design touches 3. FantastIc bedrooms with plenty of space (judging by our room) 4. Convenient location in Toronto's downtown theatre district and close to waterfront

Plussat: Loved the breakfast included jn closing croissant bagels cheese ham and lots of other extras.

Miinukset: The in room coffee maker did not work but no big deal.

Plussat: Rooms need a refresh.

Miinukset: The bose speaker in the room didn’t not have Bluetooth or an aux cable to plug into

Plussat: Great on site bar and restaurant very welcoming and cosy

Plussat: The staff were amazing, very courteous and accommodating.

Plussat: The hotel is lovely and well appointed. Our room was clean and modern. The breakfast buffet was very good, with excellent coffee service, including lattes, etc. Hotel service was terrific, too. Thanks!

Miinukset: The setup of the shower controls was REALLY difficult to figure out. Very modern and sleek, but we needed to have housekeeping come to show us how they worked. The worst problem is that the symbols showing where to turn the top knob for tub, shower, handheld device are engraved (no contrasting colour) into the stainless steel background. Unless I had my reading glasses on, I couldn't see them at all! Not a good setup for middle-aged and older travellers, even techy ones like me!! The pillows were a lot softer than I like. I probably could have asked for others but I didn't.

Plussat: Hotelli erittäin siisti, rauhallinen ja tyylikäs. Palvelu moitteetonta ja ystävällistä alusta loppuun saakka. Huone oli todella hieno, tilava ja puhdas. Aamiaistila olisi voinut olla hitusen isompi, mutta muuten kaikin puolin miellyttävä kokemus.

Plussat: The concierge Andrew made great suggestions for dining/drinks. He went the extra mile to fet us a reservation at a restaurant that normally does not take reservations on the same day. He was wonderful!

Miinukset: Room temperature control.

Plussat: This is simply a lovely hotel. It is very centrally located in Toronto and the staff are amazing. They just can't do enough for you. The rooms are spotless and the bed extremely comfortable. I had lunch in the bar which was very good and the menu while small had a very varied choice.

Miinukset: There is nothing not to like about this hotel.

Plussat: The customer service

Miinukset: The toilet

Plussat: The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.

Miinukset: For the price, and this could take into the prices for hotels in the area, I didn't think that the room was worth the price. The view was ok and the overall hotel room was ok. Not fantastic which is what I would expect for the price point.

Plussat: Service, Location, quality of food in a bar and restaurant, touches of luxury, elegance

Miinukset: iPad in the room was customized into not being iPad at all. Why misleadingly call it iPad? TV cable practically didn’t work (poor signal) - couldn’t watch movie or sports . Next time should take along an Apple TV or some such and just watch

Plussat: Perfectly located, beautiful hotel with wonderful service.

Miinukset: I was asked at check in, if I would mind not having a bathtub. They should have asked if I minded a wheelchair accessible room to be completely transparent.

Plussat: Great hotel goos staff

Plussat: Customer service, cleanliness and amboence

Plussat: Luxury at its finest!!! Truly a five star hotel.

Miinukset: Didn't stay long enough.

Plussat: Can’t fault it Restaurant was excellent , staff wonderful , very helpful

Miinukset: Nothing ! Terrific hotel .

Plussat: The hotel was lovely and the staff was so incredibly amazing. We traveled with our 1 year old and know it can be tough to have young and unruly hotel guests. They were so welcoming and made us feel like we were the only guests at the hotel.

Plussat: The staff was very friendly. Super quick check in. Really nice room. Staff Made sure I got to the airport on time.

Plussat: Luxury

Miinukset: The upgrades

Plussat: I loved everything in the hotel, their service was amazing, very friendly staff. The room service was perfect, the rooms were cleaned a lot of times during the day and it’s like a service I’ve not seen before. The spa is probably the best in Toronto with everything you could ever need, massage, sauna, steam bath, jacuzzis, salted pool and lots of treatments. The club lounge is perfect with the best service.

Miinukset: Nothing.

Plussat: The pool

Miinukset: We were going to the taylor swift concert are Room was not ready way past our check in time of two hours past check in . The restaurant food was overpriced and substandard. I've stayed at a few ritz Carleton's and have was great this was terrible

Plussat: Room layout, lighting, bathroom & view

Miinukset: HVAC - too warm without windows that open

Plussat: Hotel is excellent! All staff, amenities and location very, very good. Penny in the bar is fabulous!

Miinukset: Can't think of anything!

Plussat: As soon as I arrived , I was greeted with a warm welcome where I felt like I was home away from home. I told the concierge that it was my first time in Toronto and he upgraded our room to the lake side view. When I got to the room, I saw why he had upgraded to the Lake view was even more incredible than I had imagine

Plussat: Super clean great restaurants excellent gym

Miinukset: We were three at the suite and there wasn’t enough shower gel at the room we asked for more but didn’t get that on time.

Plussat: Beautiful hotel!

Plussat: Very comfortable bed, fantastic staff

Miinukset: Room service food could be better

Plussat: We stayed to celebrate my husbands birthday and brought our 2 year old, and the hotel concierge and butler service were beyond accommodating! Although it’s a pricey stay, the service made it well worth it!

Plussat: Staff was exceptional

Plussat: attentive staff, nice size room, big bathtub

Miinukset: bed was a little soft for my liking

Plussat: Whe I was over charged by 117 dollars

Miinukset: When I was over charged by 117 dollars

Plussat: Location was perfect Very nice room It is expensive but worth it I loved it

Miinukset: Crowded and busy

Miinukset: They don''t have the basic amenities in the room! You will have to ca and request for it! Its a hassle. When you do call it takes a long time to get them.

Plussat: Adding to the great location, staff and service are excellent. Clean room and nice bathroom, comfy bed and good amenities in general. Valet parking is a bit pricey.

Miinukset: Pricey valet parking

Plussat: Excellent staff and service

Miinukset: Whoever cleaned the room should have been overseen because it was a sloppy cleaning

Plussat: Very nice hotel, convenient location. Great service

Miinukset: No buffet for breakfast

Plussat: Comfy bed

Plussat: Amazing staff, location, and rooms

Miinukset: Broken phone, light fused, waited more than 4 hours for room to be clean

Plussat: The soaking tub

Miinukset: The room was a little small

Plussat: It's always clean and very well decorated. Nice classy place with very pleasant staff. And I love that they have cucumber water in the lobby and apples and bananas in the gym. All the little extra touches make it really worthwhile.

Miinukset: Nothing to dislike it's an excellent hotel

Plussat: The area!

Plussat: Location was great walked to so many places. The staff was so nice and helpful. It was a great place to stay.

Miinukset: No

Plussat: Food and staff were both amazing! Some of the best food in Toronto!

Plussat: Amazing service , great employees Wonderful service , got the early check in like I wanted . Employees were wonderful really had me thinking about staying another night . Will definitely come back .

Miinukset: Just wished the bar opened longer on weekends

Plussat: The staff is amazing. They go out of their way to take care of the guest!! This is the BEST Marriott that I have ever stayed at by far.

Plussat: I loved how friendly the staff were and how clean the property was.

Plussat: Location was excellent. The staff was outstanding.

Miinukset: No

Plussat: Great location for going to the hockey game. Very friendly and helpful staff. Pool, hot tub and sauna were very clean and right temperature!

Miinukset: No

Plussat: Location

Miinukset: No morning coffee station?

Plussat: The staff are very courteous, the Char bar staff are well versed in mixology, the rooftop addition is classy, and the hotel is in close proximity to some really fun places including the CN tower, Rogers Centre, the aquarium, and the Steam Whistle Brewery!

Miinukset: The towels were okay but we would have preferred them to be larger and softer.

Plussat: Staff is so welcoming! Room service menu (and actual food) is amazing. I never have a bad experience at The King Eddy!

Plussat: I love this hotel. It's close to everything, it's clean, and everyone is very professional. The rooms were large and the beds were so comfortable.

Plussat: Rooms were very clean. Concierge service was impeccable. Great hot chocolate. Wonderful suggestions regarding restaurants. It was wonderful that a call was made to us regarding the Christmas Parade informing us to plan time accordingly. Beautiful grand entrance of hotel. Very clean restrooms on first floor and in rooms. My friend drinks coffee and needed a couple more packets. Surprisingly staff accommodated. Wonderful to see a Keurig coffee pot. Makes great coffee. All the little touches were wonderful. Great Nest products.

Plussat: Nothing.

Miinukset: Your provider (Cancelon) failed to provide us a hotel room.

Miinukset: Friendly staff, clean rooms, comfortable bed and great location

Plussat: I was upgraded by the front desk into a King suite room. It was beautiful. Great service by all staff.

Miinukset: No pool.

Plussat: Quiet, comfortable and convenient.

Miinukset: No swimming pool.

Plussat: What a beautiful historic building. We had a wonderful experience. The staff were very friendly.

Plussat: The room was spacious and bed super comfortable!

Miinukset: The concierge car and Limo pickup area, congested and slow.

Plussat: Nice room, good location

Miinukset: Cleanliness is not up to standard. There’s yellow spots on the toilet seat and curly little black hairs on the bed sheet (under the comforter) - disgusting. Not coming back.

Miinukset: Parking.. valet didn’t accept SUVs.. that should be noted prior to booking.. parking was an adventure every night

Plussat: Style. Location. Quality. Service.

Miinukset: Nothing.

Plussat: Breakfast was very good, albeit a bit slow as the barista did not show up that morning. Room was very comfortable Love the hip design of the room Water boxes (vs. bottles) was a very nice touch

Miinukset: No coffee machine in the room The music turntable did not work Windows are not as sound proof as they could be. So it was loud on the second floor. Would book a higher floor next time. Lights control look great but not that practical to use as you need to look very carefully which button does what. Bigger buttons in the next design iteration would be great. Spa water container could be placed on higher grounds to account for people with water canisters (everyone travels with one these days) 3 drunk girls whose room was across mine came back at 1 am and caused a ruckus in the hallway for 5 minutes before retiring to their room (not the hotel's fault but I did not like that :) )

Plussat: The room was a beaut...kind of Industrial Chic. So comfortable, loved all the little touches. Didn't want to leave!

Plussat: So charming!

Plussat: Very clean, good value. I didnt think that i could stay in such a stylish place for the price in downdown Toronto.

Plussat: The room was very clean.

Miinukset: Our room was closed to the elevator. We heard the sound of the elevator.

Plussat: I liked the decor of the hotel and room. Very clean and friendly staff. I only stayed one night while I was in town to visit family. I would describe the rooms as retro chic!

Miinukset: No concerns

Plussat: Overall it was nice! The room was nice, upscale and a bit swanky, but efficient. Staff was lovely and friendly.

Miinukset: They just opened so the bar nor restaurant were open, which was unfortunate. There was a bit of construction going on too. The room was not that insulated for sound and could hear hallway and outside noise.

Plussat: One King West is a lovely hotel , comfortable rooms especially the beds. The staff are very helpful and friendly and can not do enough for you. Excellent location downtown Toronto.

Miinukset: Nothing

Plussat: Great staff. perfect location. Fantastic price and amazing room. Loved it.

Miinukset: Bed was a bit short.. lol

Plussat: I love the area. So many things to do within walking distance.

Plussat: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.

Miinukset: Everything was great.

Miinukset: It was perfect

Plussat: Location,room comfort

Miinukset: Door openers off king st for physical accessibility

Plussat: Great location. Fabulous staff. Very comfortable rooms! Loved the kitchenette option. Fantastic!!

Plussat: Good fitness centre. All good

Miinukset: Elevators a bit slow, but that would not stop me staying again.

Plussat: Every interaction with staff members was lovely throughout my stay - from dropping off my car with the valet, to checking-in, to speaking with housekeeping to resolve an issue, to ordering room service, to check-out and retrieving car from valet. I was also pleasantly surprised with an upgraded room upon check-in (higher floor in the tower section), and the hotel was able to accommodate my request to check in a bit early. The room was very comfortable, spacious, and quiet - I am a light sleeper and had no issues here right in the middle of a busy downtown area. The bed was also very comfortable.

Miinukset: My room was unfortunately not as clean as I would have expected, and I had to ask for housekeeping to attend my room to do some further cleaning before it felt completely comfortable. That said, they did come to the room right away and quickly resolved the issue. The plates and utensils in the kitchenette area were also not very clean (not sure if these would have been washed by housekeeping or a prior guest who may have just rinsed them quickly to avoid a cleaning charge?), but I did not need to use them so it was not an issue for me. (I did eat in the room but the room service tray came with clean cutlery.)

Plussat: Great staff, great location, good amount of space and clean. Overall very pleased with getting a reasonable price for a beautiful hotel that offered all that.

Miinukset: The duvet was so warm we had to put the heat way down and still woke up sweating, but then it was too cold to remove covers. Should give a 3rd large towel, even though there are only 2 people. Paper towels in the kitchen would've been also appreciated

Plussat: Staff was super friendly and helpful. In suite laundry was major bonus to wash and dry running gear before packing into suitcase. Room comfortable, well appointed. Historical building was neat, lobby nice, convenient location downtown. Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking. Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor. Sandwich/pastry shop off lobby was good, Starbucks immediately across street.

Miinukset: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.

Plussat: Room

Miinukset: Train track noise