Spa hotellia

Plussat: The garden was amazing, interior design, attentionto detail and quality to be seen everywhere, very good location, best accessible by car (only), BBQ wasn’t that easy to use, so I wouldn’t overrely on it and just choose the kitchen. Particularly loved the privacy and just a few people (since max 10 rooms), which can be critical for some families traveling with small kids. On overall - this is a very nice place to restore and recharge.

Plussat: Decoration, facilities, breakfast, garden.

Miinukset: Nothing

Plussat: Everything

Plussat: nice place to relax . beautiful wellness , extraordinary breakfast

Miinukset: we stayed 2 nights and no clean up was done / they told us this was not the habit

Plussat: Ambience was like a palace. Royal experience. Awesome spa facilities. You can find high quality products everywhere from the tea bags to bathroom freshener everything was of high quality. Jus loved this place.

Plussat: Couldn’t speak highly enough of villa D’olne, breakfast is amazing, perfect place for a quiet relaxation. Everything is very welcoming and guests are invited to use anything around the villa at any time.

Miinukset: N/A

Miinukset: the rooms are small

Plussat: Absolutely everything! From the staff to the room to the pool to the garden to the jacuzzi to the parking lot to the common areas and the breakfast... If we come back to the area, we would definitely stay here.

Miinukset: The beds at the pool are comfortable but are not suitable for laying on your stomach. The shower by the pool was not supplied with fresh towels, shower gel, shampoo. However, I am being super picky. It is very hard to find anything to dislike!

Plussat: Beautiful house, very special place, the best breakfast. A wonderful cross between hotel and B and B

Miinukset: Wifi not working so well;

Plussat: Spacious room with comfy beds. Good choice of continental or freshly cooked breakfast.

Plussat: Lovely breakfast. More than enough and plenty of choice.

Plussat: The owners were very warm and friendly. Everything was really perfect.

Plussat: We had a perfect time there with very nice owners

Plussat: Lovely hosts, walking distance to spa, great breakfast

Plussat: Excelent place, very welcoming, perfect to relax! Very nice and helpful people. A place to return soon.

Plussat: Stayed here whilst working at Spa Francorchamps circuit. Convenient for a short walk to town but far enough out to be quiet. Hosts are extremely welcoming and property is homely! I was given the coach house which was a bonus as it is totally independent.

Miinukset: There is nothing, not to like really

Plussat: Excellent breakfast. Bread and croisdants fresh

Miinukset: Stairs in a curve

Plussat: Lovely large characterful house set in it's own grounds. The rooms are spacious and comfortable. The owners were very hospitable and speak good English. They also allowed us to park our motorcycles in their secure garage. Great location just a 10 minute walk from the centre of Spa. Breakfast was excellent continental style including a nice fresh fruit salad.

Miinukset: Nothing I can think of.

Plussat: Beautiful house a short stroll from the town. The host was friendly and the breakfast was very good.

Plussat: We were impressed by high standards, thoughtful interior design, and homely atmosphere.

Plussat: A classic old castle. Beautifully detailed and restored. Original ceilings and crown molding. Clean and quiet. beautiful setting. Updated security. Exceeded our expectations! We will be back!

Miinukset: Nothing. We loved our stay. The owner was charming and very proud of her property. She gave us a short tour. Wish we could have stayed longer.

Plussat: Our host was very caring , we loved the room, breakfast , our suit was beautifull and the bed very comfy.

Miinukset: a TV channel in English might be usefull

Plussat: The owner was very nice woman, and very helpful as well. And yes, it was not a room as we expected but like a full apartment! with kitchen, and even a special room for taking tee (with a good choice of tasty tee, by the way). The view from the slipping room is on hills and a garden, and you can see sunrise in the morning. The breakfast was simple, but fresh, and for free) the parking is also free. The location is good, just in 15 minutes on foot from the city centre, not so far from funicular getting you to Thermes, and at the one of hiking routes. Overall, it was a great experience to stay at the place. Highly recommended!

Plussat: The way we were received was excellent!

Plussat: The property is located just outside the busy part of town it's a 2 minute drive near the Cafe's and restaurants. The owner is really hospitable and went above and beyond to make our stay pleasant.

Miinukset: I had nothing to complain about

Plussat: It was a very nice, romantic place to stay.

Plussat: New-Castle is full of character and quirky charm. It's not actually a bed-and-breakfast but I was offered a continental breakfast all the same ... very kind. The location is beautiful, particularly in the autumn because it is surrounded by trees.

Miinukset: The heating wasn't very good and large rooms will be cold in the winter.

Plussat: Very nice and stylish room, very lovely and helpful hosts

Miinukset: the bed mattress is too soft

Plussat: The place was very Bohemien and full of quirky character. The room was very pleasant and the bathroom amazing with a huge walk in shower and equally huge lumps of forest, tree trunks supporting "jack & jill" basins, watchful taxidermy wandering among branches and antlers! Lined and towels good quality and pleasing simple decor. A useful kitchenette, TV snug adjoining. We had continental breakfast which was delivered outside room each am. We would certainly choose this as a place to stay again in Spa.

Miinukset: No real complaints, the only suggestion would be (and i think this work is in progress, with the bathroom being so new), robe/towel hooks or method to dry towels, shelf space for toiletries. Maybe an extra outside light by staircase/car parking area useful but light as is was adequate for us. The bit we didnt like was leaving to come home!

Plussat: very nice authentic 19th century castle-like rooms

Miinukset: Hotel not finished. Garden is still a dump. no breakfast available.

Plussat: Very pleasant staff and a very high standard of cleanliness and quality in the accommodation.

Plussat: Lovely room - spacious and clean and well located for exploring the town. Staff are very gracious and keen to help.

Miinukset: It’s not easy to find or navigate the narrow entrance to the car park.

Plussat: Beautiful hotel in a historical building. The room was bigger than I had thought, and bathroom was modern. Nice backyard with sunbeds and a small terrace bar. Excellent location just next to the centre of Spa and access to the funicular going up to Thermal Spa.

Miinukset: My room on the 1st floor was located just next to the stairs going down to the lobby and reception. When I was in my room, I was able to hear every conversation from the lobby. Fortunately it was quiet during night-time, but I'd still replace the door of the room with a soundproofed one, or build a double door etc. This problem exists just with this particular room, the other rooms were located further away from the stairs.

Plussat: It was beautifully decorated and the location was perfect!

Plussat: Classy, comfortable rooms and very friendly staff

Plussat: Excellent service. Very convenient location. Good food.

Miinukset: It would be so much better med even a little training room. There was literally no chance for proper work out.

Plussat: The breakfast was great. Beautiful building and the garden. Location is superb, 2 min walk to the elevator which brings you up to the SPA complex. Overall, we have a very pleasant stay and will definitely come back to this hotel again.

Plussat: Nice grand hotel, courtyard parking, central spa location

Plussat: Excellent location. Lovely rooms, private parking and pretty garden. Staff very helpful and friendly.

Miinukset: Very nice breakfast, but not cooked.

Plussat: From the moment you walked in, to the time you departed you felt very wellcombe. It's a lovley building with history. Small enough to care, big enough to cope. It's well positioned in town with a good choice of bars and restaurants.

Miinukset: Two things that could be inproved on were, a firm surface for parking motorcycles. As one of a group motorcyclist, this was a small niggle. We did have some issues with the door keys. It's a lovely old building but could benefit with a/c.

Plussat: Nice location with lots of charm. Beautiful, clean rooms. Very quiet.

Miinukset: Buffet breakfast was ok, but there could've been more choice.

Plussat: liked the welcome, the helpfulness of the staff, the good breakfast, the location ,the calm and the quiet luxury of this hotel

Plussat: good bathroom and breakfast

Miinukset: v dark room

Plussat: Location, size of rooms, friendly staff

Plussat: Attractive, city-centre hotel. Pleasant staff. Little English spoken by receptionist - but then why should she - it's in Belgium. Pretty garden with tables & chairs. Limited secure parking.

Miinukset: Rooms 16 & 26 wrap around lift shaft. Lighting to room could have been better. Breakfast doesn't start until 8.00, which is too late.

Plussat: Very friendly staff, very polite and helpful. Beautiful setting, right in the middle of spa, but in a quiet road. Secure parking.

Miinukset: The pillows were a bit big and hard

Plussat: Room was of an excellent size, especially teh high ceilings and large doors, which made it feel special.

Miinukset: No. Would stay there again.

Plussat: excelent hospitality, lovely atmosphere, Fresh, spacious and clean rooms with many historical details. Your stay makes you feel like a royal princess.

Miinukset:

Plussat: Very good location; clean room; nice breakfast buffet.

Miinukset:

Plussat: The atmosphere of the building, the quietness

Miinukset: a kingsize bed would have been better

Plussat: Very beautiful place: forest, Mountains, lake with fountain. Very nice friendly, caring hostess Anja. I had a room on the 1st floor with wonderful view from a large window, clean, comfortable, with heating, with a small TV (there are very few programs), tea and coffee (capsule coffee mashin) at any time of the Day or night, a small terrace with a table and chairs, the bathroom has all the necessary accessories, including hair dryer. No bathrobes and slippers. Free WiFi throughout the house (works fine). At the first opportunity, be sure to return to this hotel.

Miinukset: Everything was great!

Plussat: Friendly owner, place is perfect for couple an biking or tracking trip. Fabulous!

Plussat: We liked everything, Excellent in all aspects

Miinukset: Nothing, all good

Plussat: Anja is the perfect hostess. She makes you feel so at home. It was fantastic to have facilities to make our own braai (barbeque) and not go out to restaurants every night. They are positioned so close to everything. She even made English breakfast for my husband who is on a Banting eating plan although she offers continental breakfast. Thank you Anja we enjoyed our stay.

Plussat: Excellent location fantastic host and breakfast close to a couple of great restaurants and a little bar within walking distance The Flame Rouge

Plussat: Very helpful, clean & tidy. Good breakfast. Lovely veranda to sit out on in evenings. Brilliant location for circuit, only 5 mins away.

Miinukset: name plate missing on road side. made it hard to find. ( it had been stolen apparently)

Plussat: Gorgeous little B&B!!! What really made our stay was the owner Anja... She was excellent. Awesome breakfast and plenty of it, very important when you have a mammoth apertite like mine...

Miinukset: Coffee machine in the room would of been nice as you had to go outside the room door to a shared kitchenette. Breakfast was served right outside our room door and it was a little too cosy sharing the one table with the people upstairs.

Plussat: Good location, privacy, nice bed and own kitchenette.

Miinukset: Maybe additional toiletries, per guest.

Plussat: Great quirky old house, big rooms, great breakfast and very friendly family run place. Will return again next year for sure!

Plussat: very authentic house, elderly couple in a very pragmatic way accomodating you , quiet location

Plussat: Wonderful location, ancient vibe in this 'half Chateau', half 'logement', magnificent... Chatoiment is near the main Spa Therms ànd near the city center ànd near wonderful forests (went for a morning hike and didn't encounter a single human soul, wow)... Breakfast was perfect with fresh breads and coffee ad lib. Hosts Wim & Annette were most kindly, thank you so much...!

Plussat: Great staff, location and rooms.

Plussat: I was very well welcomed. The 19-century house is an amazing (romantic) architecture! great breakfast in a lovely living room!

Miinukset: everything was OOOK

Plussat: The hosts turned the heater on before my arrival so room was warm when I arrived very pleasant and attentive!

Plussat: A wonderful location, but the room was comfy and the owners wonderful. The back garden is a wonderful place for a cup of tea

Plussat: Nice old chateau of 1850. Close to centre of Spa and near restaurants and bars. Great host willing to please. Breakfast set us up for the day no problem.

Miinukset: Shared facilities of shower and toilet were no problem. But just be aware that to reach the toilet (at least from our room) you have to either ascend or descend the stairs which could be tricky for some. Also, and this is not a criticism of the hotel, there is a steep hill up to it from the town. Again, maybe difficult for some.

Plussat: It was a very pleasant experience, we stayed in a beautiful room very well decorated, wooden and cosy style. The owner was very friendly and it felt like being home. We will definitely come back!

Miinukset: I liked it all!

Plussat: Beautiful house and rooms. Breakfast excellent. Very hospitable. Great location.

Miinukset: Worn bed Confort does not conform to what is expected of such a luxury hotel. Manager does not show up.

Plussat: Good location and beautifully clean and comfortable.

Miinukset: Just a small detail that there could have been more choice of hot food at breakfast.

Plussat: Staff very welcoming couldn’t do enough for you. Breakfast lovely plenty of choice too. Room was excellent facilities too.

Plussat: Good service from the staff and friendly food was excellent

Miinukset: No having a double bed, two singles wasn’t a lot of good for a single person

Plussat: The breakfast was very good. The room was a good size and very clean. The room had a very pleasant, un-overlooked aspect.

Miinukset: There should have been more people on the Reception at busy times. The hotel had indicated that the cable car would have been fixed by our stay but it was still not working.

Plussat: Location Sockets

Miinukset: Aside from my previous comments it good to know that two twin beds are still attached to each other like one. The only difference is that you have single duvets. Showering in the bathtub puts me off and is dangerous for elderly people.

Plussat: The location was excellent, even though in centre the hotel was quiet at all times. Breakfast was plentiful and varied. Staff were very informative and helpful, rooms were light and of a decent size, bed was very comfy. Unfortunately as we were there for an event didn't get to experience all the hotel had to offer.

Miinukset: Service in restaurant was not the best we have experienced and although adequate felt the meals could have been better but we only had one dinner there so not able to judge too much. Very narrow lane into car park if car is slightly larger so be careful.

Plussat: Rooms are fine, breakfast Ok BUT the front desk staff very poor.

Miinukset: Front desk staff generally poor service, long queus if more than a couple of people checking in, no discretion or sympathy if abything needs to be changed & bad service. Car parking is a joke! 4 of us booked in with 3 different cars for 3 nights & were told on arrival that the car park was full & we couldn't park outside! When asked where we could park they had no answer! Hw are we supposed to stay in a hotel in town for 3 nights with no car parking! When we eventually decided to leave a day early due in no small part to the ridiculous car parking arrangements we couldn't even get a discount & had to pay for all 3 nights. Despite several requests for this to be 'considered' after we left (as the only person the front desk apparently had no authority to do anything & there was no manager on duty that day) we have since had no cimmunication or heard any further! Generally disgusting behaviour & complete lack of customer service!

Plussat: Upgrade to a suite with balcony overlooking the town. Buffet breakfast was excellent. Staff is excellent, particularly on checking in and out.

Miinukset: Parking nearby is difficult and garage parking is pricey.

Plussat: Like the sockets for phone charging, ambiance and beds.

Miinukset: A shower in the bathroom puts me off. Also my mom is 81 and then it becomes dangerous! Long waiting times at reception. Level of English and Dutch speaking is minimal.

Plussat: Already stayed at this hotel, in the center of Spa. Rooms are very nice, staff helpful, and breakfast is very good.

Miinukset: not much

Plussat: Localisation is perfect,hause is very charm. Brekfast delicious with nice company.

Miinukset: Bathroom was not clean.

Plussat: Excellent breakfast, beautiful ensuite room, lovely friendly host

Miinukset: Nothing, everything was fantastic

Plussat: The house is located in a very quiet area, surrounded by forest. It's absolutely beautiful and peaceful. Great location for hikes, trailruns, VTT etc. The center of Spa is about 3km away which is a beautiful walk along a quiet road between the fields and forest. There are also 2 or 3 nice restaurants nearby, within a distance of 500m. For us it was the perfect location to escape from our busy daily lifes. The house itself is full of character, the rooms are very nice and the breakfast is delicious! I really recommend this place!

Plussat: The breakfast was delicious!

Miinukset: The bossy mentality of the staff.

Plussat: Rooms were fantastic, variety of choice for breakfast

Plussat: Really homey feeling, comfortable location, close to the Spa thermes. Perfect for a romantic getaway. Amazing breakfast, prepared by the host/Claudine. Place is decorated with cool stuff from all around the world. This is how a B&B is done. I will come back during an other season, perhaps winter. to combine with nice walks in the Ardennes

Plussat: Very friendly lady running the place. Lovely quiet location. Fabulous breakfast served, highlight of our trip!

Plussat: The breakfast was a great selection of local foods and home made jams. A great start to the day!

Plussat: Very good breakfast

Miinukset: It's more of the Air BnB kind of setup than actually a BnB.

Plussat: Breakfast was very good, welcoming was as it should be

Plussat: Location peace and quiet

Miinukset: Poor shower design in bathroom all floor gets wet !

Plussat: Configuration and size of the room perfectly convenient for a short stay. Welness facilities basic but OK. Excellent Breakfast buffet. Restaurant real gastronomy and good value for price. Very quiet rooms.

Plussat: It’s very calm, clean, nice ambience etc.

Miinukset: The location is very secluded. No option to go out to nearby shops or Resturant by walk.

Plussat: Breakfast was nice and open early (6AM) which was convenient. Restaurant was reasonable, meat overcooked, but friendly staff overall. Located 15min from the race track.

Miinukset: I really hate those matress savers (matress wrapped in rubber/plastic so it doesn't stain) they use on my matress, since it will not ventilate anymore. Bad experience. Futhermore the aircon was off but every half hour it switched itself on and ran for 10 sec, waking me up almost every time. Lastly, the gym was quite poorly fitted- though the machines that were there (4) are of good quality.

Plussat: Good parking. Luggage mover. Nice bedding. Useful tables at foot of the beds for luggage.

Miinukset: I wasn't allowed to take things from the breakfast buffet to my room.

Plussat: it was great, we love it. it was fresh and a good variety of choice, a beautiful brunch in the sun outside, surrounded by green and the nature. looking forward to have it again. thank you it was lovely.

Miinukset: nothing really, it was charming and relaxing for our couple, a little break off for the speedy life of two working parents with three kids. the hotel for us means relaxing and recharging battery for some weeks.

Plussat: Great - Breakfast, Staff, Location and the Restaurant. Exceptional , all of them.

Miinukset: Parking. Not enough spaces.

Plussat: Nice quiet location with easy parking. Rooms ok - nothing special but very clean and tidy. Nice pleasant service both at reception and the bar.

Miinukset: Appalling restaurant service - waited nearly 2 hours for dinner and we weren’t alone in this. No apologies or attempt to make good. One horrendous waitress at breakfast who shouldn’t be in a service industry.

Plussat: Quiet

Miinukset: Cleaning of room Too many flies in restaurant - evening

Plussat: The breakfast was very good lots of variety to choose from. Staff very friendly Good location for the event we attended and town centre only 5 minutes drive

Miinukset: The service in the restaurant was not very good, waited over 45 minute in between courses, the waitress had forgotten about our table. When ordered room service there was plastic in the meal, complained and an apology was given and refunded the cost of the meal.

Plussat: The location is good

Miinukset: Rooms were not attached to the hotel required a short walk in the rain for breakfast

Plussat: Great location and delicious breakfast. Spacious room with nice garden.

Plussat: Good location, walking distance to the main attractions, nice shower

Miinukset: Parking was full so had to park on the street, Some construction works in front of the entrance

Plussat: This hotel is located in the city centre of Spa. The friendly owners offer clean (bath)rooms on the edge of a shared garden, soft beds and a nice breakfast. A good starting point to explore this beautiful region.

Plussat: Small, quiet, easy walk to town center and tram to thermal bath. Also very good breakfast. And easy no cost parking.

Plussat: Accommodation very good and clean although could have done with air-con this weekend! (34 degrees). Good selection of food available for breakfast. Excellent location, just a couple of minutes walk to town centre. Staff very pleasant and helpful. Restaurant food excellent.

Miinukset: I did reserve parking for two cars at the time of booking (I booked two rooms) but unfortunately, no parking space available Saturday night so I had to park in the public road.

Plussat: It was a short but very nice stay, the bedroom is very comfortable with a nice style, the bathroom is modern and the shower was really good. They have a nice little garden too. It’s a great location, you can do everything by foot.

Plussat: Comfortable room clean with good amenities, bathroom was spacious shower was fab.

Miinukset: No one at reception all day so couldn't book for breakfast. Wad charged 20 euros more than when I booked it?

Miinukset: No airco. Too hot in Room.

Plussat: Everything, The parking was good, location good, room lovely, and the breakfast was amazing. I'm well travelled and have never seen an "included" breakfast so good

Miinukset: There was nothing I didn't like about this hotel, apart from maybe a French/English language difficulty. This however is more my own fault for being monolingual

Plussat: The place is situated in a nice forest valley at some distance from the nearest village, with a small creek nearby. Uncomplicated check in. Very friendly staff. Very nice house with wooden staircase and wooden floors. Breakfast served at table. Lots of wildlife around.

Miinukset: The cellphone reception was very poor in the valley. Iphone maps did not find the accurate location, but a sign at the road showed the way.

Plussat: We liked the breakfast. At most hotels the breakfast is self-service but here we were waited on which made a lovely change. The boiled egg was the best I had had all holiday out of all the 13 different hotels I had stayed in.

Miinukset: The problem was we arrived too late to have the dinner. The lady did seem a bit cross with us (we did explain we had had trouble on the motorway). She made it seem that it would be much more difficult to get a meal than in fact it turned out to be.

Plussat: Very Nice staff, Nice location

Miinukset: Uncomfortable bed, leaking shower, old bread at breakfast

Plussat: Very Friendly. Super location. Breakfast was super. Lovely Coffee aswell

Plussat: the location is great for the area we wanted to visit, the room is spacious and has all you need, the WIFI is sometimes difficult but was most of the time working, the breakfast is great and all is fresh, the dinner is very tasty and has a surprising menu, the wines are excellent. All this is located in a very quiet area.

Plussat: Eric and Sandra are very hospitable hosts, a pleasure to talk to. Breakfasts were superb. Their restaurant is actually open in the weekends! Food was well prepared and we simply had nothing to complain about! It's only a short drive to Spa, and a couple of minutes away from the motorway network.

Miinukset: The lighting in the room is a bit too dark. WiFi signal isn't strong enough.

Plussat: Comfortable, clean and very friendly hosts. There are some nice walks in the woods around the property. Breakfast was excellent and it is well worth staying in for dinner as well.

Miinukset: Nothing.

Plussat: Perfect as always.

Plussat: Our stay was excellent. The hosts are some of the nicest people you will ever meet. The breakfast was excellent. I highly recommend this to anyone who wishes for a relaxing weekend in the Ardennes with an amazing host.

Miinukset: We liked everything!

Plussat: The breakfast was good, the room big enough and the staf friendly!

Miinukset: Only the blanket was a bit thin for wintertime, but the heater was compensating for that fact!

Plussat: Breakfast was good.

Miinukset: The walls were quite thin, so we could clearly here thema neighbour being sick.

Plussat: Location and food in the restaurant were amazing. Owner/host was very nice.

Miinukset: Beds were very hard. Bathroom was part of the room and only separater with a curtain.

Plussat: Our room was with garden view and it was quite clean and spacious. It was great to get warm crispy french baguette and croissant for breakfast! We had also diner in the hotel restaurant and we liked it a lot.

Miinukset: Full breakfast cost extra 9 euro. Room price includes only continental breakfast. Internet in our room was not stable and not fast at all. If you plan to log in more than on one device ask for more passwords. I hate spiders and I met 3 in the room (one big was in the morning just above the bed)! But this is just a back side of country life ;)

Plussat: We arrived and received a very happy welcome. The genuine enthusiasm of the owner and staff was great. The room (and view) was likewise amazing. We elected to eat at the hotel's restaurant and were pleasantly surprised with the amazing food for a reasonable price.

Plussat: Very pleasant relaxed atmosphere.... restaurant was excellent.... good location and helpful staff... would certainly use again when in the area...

Miinukset: Nothing to dislike...

Plussat: Hotel owner was very helpful and friendly. Breakfeast very well prepared and presented.

Miinukset: Room was very basic, bathroom very basic, bead collapsed and I had to reinsert the structural wood panels that came off. Price point is off, more In the 65-75 Euro area then 89 Euro.

Plussat: The whole hotel is a joy the Food served in the restaurant was fantastic.

Miinukset: I think a little more choice on breakfast would really bring the whole experience to a 10 out of 10 .

Plussat: Owners and staff very friendly, helpful and attentive. It was great to listen to the hotel owner Robert speaking about his life experiences. Could have been nice to enjoy the garden but we could not make it time-wise.

Miinukset: Greek neighbors not very kind with the staff.

Plussat: Nice clean hotel in a quiet village. We haven'tried the restaurant but it is mentioned in michelin guide so it should be good. Good position for spa-francorchanos f1 circuit and for malmedy, bastogne and other sites of ww2 battle of the ardenne. In the village there are bakeries, carrefour and plenty of pubs and restaurants.

Miinukset: Room was quite warm, no ac.

Plussat: soft ben, and the ventilator worked well..

Miinukset: I did not knew avout extra toerist fee

Miinukset: There was no fan

Plussat: The Restaurant and the service by the owners is great.

Miinukset: The price compared with what you get at this place felt like extortion we wont be back

Plussat: The location of this hotel – in the city centre of Aywaille – is fine, but all’s said with that. The room was ok, no frills.

Miinukset: The bathroom is in the closet, shower gel was finished and not replenished during our stay. I’d say price/quality was poor. Please note that the hotel owners are old-fashioned and will bill every little extra. Nothing is included in the basic price – breakfast, tourist tax, etc. There is, for example, no coffee or tea in the room, which I expect from a hotel of a certain standing. At one point I was afraid that the owner would appear out of nowhere with a bill for the air that I breathed, the water I used in the bathroom or for his time. Initially we had booked for a night. Our plans changed, so I called the owner to ask if we could arrive one night earlier. We would only arrive after check-in, in the evening. On the phone, it sounded like this was not a problem. Eventually, the late check-in was charged on our final bill (€10). That was so strange to me because the manager had not mentioned it on the phone. If we’re already talking, why not mention that a late check-in is billed extra? It’s a pity. I appreciate transparency more than secretly adding extra charges to the bill. The owner was cold and distant, almost rude. I did not feel he gave a damn about his guests. Only the euro signs sparked in his eyes. Not that it ruined our trip, but it left a fool taste in the mouth.

Plussat: Half board evening meal was delicious!

Plussat: everything

Plussat: The room was clean. You can walk into the city in only few minutes.

Plussat: Breakfast

Plussat: Good location, overseing the lake,

Miinukset: The first night was horrible, there was wind and parasols had been left open on the floor above. This made a hell of noise. We informed the staff and they closed ithem. Second night was peaceful

Plussat: Very pleasant and polite staff, large room, could check in 1 hour earlier, spacious parking, location in the forest, good breakfast un a very luminous room.

Miinukset: Price for the Spa (€13/person) is too high vs. the value at the Thermes de Spa (€18/person via the hotel)

Miinukset: Service in the dining room very slow.

Plussat: Breakfast, pool, jacuzzi, quietness, car park and beds

Miinukset: Pool area should be cleaned more often. On my balcony I found burned cigarettes on the terrasse floor

Plussat: The view.

Miinukset: Air conditioning system was out of order!.

Plussat: Beautiful view, nice swimming pool and breakfast on the room is worth the price.

Plussat: Breakfast was good I liked the cheeses. Also the opportunity for swimming and sauna is appreciated. :) Nice view from the terrace.

Miinukset: If I have to nitpick, the gym should really have barbells, bench and a squat rack in order to deserve to be called a gym. Also having the gym between sauna and swimming pool is a curious choice.

Plussat: Great hotel, lovely atmosphere, great views!

Plussat: This hotel has a style all of it’s own we like it the staff were friendly and helpful. Our shower door didn’t work properly. The bathroom is tiny but perfectly formed the bedroom had a large glass table in it which wasn’t needed. I would stay there again.