NH La Spezia

Friendly and helpful reception staff. Our room had a very nice view to the harbour.

Announced refurbishing of the hotel, was very clearly recognizable. Restaurant only served a barbeque buffet during our stay in August.

unfortunately I would find anyting positive to comment on at this hotel from our experience. As a hotel broker I see many hotels and the service and price of this hotel is far from satisfactory. Our room was not as described, we experienced insects in the room, the room was not clean and in need of repair of basic utilities. The service from the staff was far from satisfactory, rude and unhelpfull. I would struggle to recomend this hotel to any traveller.

see comments above

The hotel lobby, restaurant, conference rooms and rooftop garden were all first class. The room was okay - could use updating. Simple, but clean.

Reception staff were especially helpful

Bar did not open until 6.30 p.m., and even then it was only service in the main reception area.

Location close to town and the port

Lack of available parking and high cost of parking.