Vientiane hotellia

Plussat: Nice pool with a great pool bar and restaurant. Room was large, of top quality even among 5-star Asian hotels. Marvelous breakfast. The tasting menu in hotel restaurant is highly recommended. Tasty, great experiece and unexeptional value for money. Serving of the desert was like a piece of art.

Plussat: Everything!!! Fantastic hotel with a great staff

Miinukset: Nothing

Plussat: Very comfortable room and bed. Location is pretty good too.

Miinukset: Nothing I didn't really like

Plussat: Breakfast was amazing. Pool was great and spa was just what I needed. Staff were friendly and helpful. We’ll be back and would recommend.

Miinukset: Room service menu could have more vegetarian options.

Plussat: The personnel was exceptional taking care of the guests needs. Especially Melisa at the Three Merchants at the Hotel restaurant.

Miinukset: WiFi not very good.

Plussat: Hotel has a lovely breakfast room. A nice Bar. A lovely swimming pool. Walking distance to the Mekong River restaurant row.

Plussat: Very prompt and polite.

Plussat: Luxury room, Hi-end fitness center, sauna, jaguzzi swimming pool. Very nice to stay here. Staff are very friendly.

Plussat: Location , friendly stuffed

Miinukset: For 5 star hotel with highly prices hotel in laos, must the service and facilities more better

Plussat: We have stayed in a lot over the last two years, we call it luxury in Laos, we love the pool and the staff. We will stay again!

Miinukset: The hotel didn’t seem the same as our other stays, I understand that because of COVID some things are limited but there were ants in our bed and a bad sewer smell from our shower. We’d already ordered room service when we realised this so we didn’t ask to move. The limited menu is also off putting but I understand it’s because of staff shortage and COVID. We’ll definitely return when things return to normal hopefully!

Plussat: All great

Miinukset: Room too small need more storage for luggage

Plussat: The room was spacious and had a window (some of the other rooms are small and only have a window to the corridor). The breakfast buffet was very good including custom made capucino. Staff was friendly. Good location next to Lao Plaza Hotel and walking distnace to Nam Phou and the Mekong river.

Miinukset: The bed was soft and gave me a backache after six nights.

Plussat: Location is great, a few blocks from the heart of the riverfront. The staff were super accommodating, gave me late checkout and baggage storage and let me use their facilities throughout. Room was comfortable, modern, and clean. The breakfast was a full service Western and Asian buffet. What you get for your dollar at this hotel is pretty great

Miinukset: WiFi got knocked out for most of the night by a thunder storm, though it worked well before that

Plussat: Nice hotel,nice location,shuttle bus to the airport stops exactly outside of the hotel,really good breakfast!!!

Miinukset: Some of the rooms could be improved!

Plussat: Location and very Friendly Staff very helpful

Miinukset: Clean the buffet breakfast was very good

Plussat: Ilmastointi.

Miinukset: Henkilökunta oli tylyä ja jos olisi ottanut hotellin kautta taksin lentokentälle olisi pitänyt maksaa tupla hinta, joten suosittelen ottamaan sen suoraan kadulta.

Plussat: Ystävällinen henkilökunta, yleinen siisteys hyvä.

Miinukset: Bookingin sivuilla ei kerrottu, että kolmen hengen huoneessa ei ole ikkunaa. Ilmeisesti se puuttui monesta muustakin huoneesta, joten kysy etukäteen kun varaat huonetta. Hylkäsimme toisen (muuten kivemman oloisen) hotellin sen vuoksi, että sielläkään ei ollut ikkunaa jokaisessa huoneessa. Olisimme hylänneet tämänkin, jos olisimme tienneet asiasta.

Plussat: The hotel is very clean and well located in Vientiane.

Plussat: No charge for using credit card.

Miinukset: Charging for credit card use.

Plussat: The staff is exceptional friendly and helpful. The city bus stops in front of hotel on return trip. Clean with a very nice shower area. Would stay again.

Miinukset: No fault of hotel, keep windows closed during the evening, mosquitoes!

Plussat: Great Breakfast Buffet. Very helpful staff.

Miinukset: No real view

Plussat: Good location and friendly staff.

Miinukset: Room had no natural light, only a window to the common hallway. Shower had no cubicle so water went everywhere when you showered. Breakfast was below average.

Plussat: Good service from staff. Good location. Good amenities in room (suite).

Miinukset: Room not checked properly between guests.

Plussat: Clean and new room

Miinukset: The floor of hotel is made of stone, so it was very noisy and disturbed my sleep. I could hear everything, people's voice, walking and shower. Most rooms haven't windows, it is difficult to relax in the room.

Plussat: the staff are helpful, nice, hotel clean and near to restaurants.

Miinukset: the breakfast is too brief :(

Plussat: Hotel got nice view and cleaness

Miinukset: Customer service e are very slow and need to be more fast and understand what customer need I will give only 2 stars for the service. Defineltly more training for a 5 stars rating.

Plussat: Variety of food

Miinukset: Better hot chocolate

Plussat: Cause we travel by car so not sure how far it is from the downtown. There are some korean restaurants nearby. The staff are really nice and helpful. View from the room is also nice. So if possible ask for a room on higher floors.

Plussat: Room clean, facilities is in good condition. Staff are friendly. Roof top bar and coffee is good for viewing the city of Vientiane.

Miinukset: Swimming pool is too small for 5 star hotel standard...

Plussat: Rooms were comfy and great view of the city

Miinukset: I think the carpet needs a good shampoo. Cigarette smoke was detected even the rooms says no smoking

Plussat: Henkilökunta todella ystävällistä, hotelli erittäin siisti, hyvä hinta-laatusuhde. Aamupala aasialaisen runsas, mutta suomalaiseen makuun enemmän jo lounasbuffet. Myös maisemat 21. kerroksesta olivat vaikuttavat. Nopea langaton netti toimi moitteitta niin huoneessa kuin muuallakin hotellissa.

Miinukset: Huoneeseen kuului yläkerran keskustelut ja seinänaapurin suihkussakäynti. Luottokortilla maksaminen ei onnistunut, hotelli kyllä järjesti lähtöaamuna kuljetuksen pankkiautomaatille hakemaan käteistä.

Plussat: Very close to the Thai embassy

Miinukset: Food options in the restaurant are few and extremely expensive.

Plussat: Not much, it was very catered for non-western visitors in my opinion. The bed was uncomfortable, the decor quite dated and the cleaners did half the room. Really disappointing.

Miinukset: Pretty much everything, I genuinely wouldn’t recommend.

Miinukset: Car​ free​ services​ to​ Airport

Plussat: Safe but little pricey

Miinukset: Staff members need to speak English

Plussat: Room price was ok

Miinukset: It was rated 5 stat hotel but the rooms were very old and more like 3 star hotel. The bed was very hard and uncomfortable

Plussat: Great

Miinukset: Staff

Miinukset: Room and wash room was not clean and mosquotos was everywhere in the room. staff was not well groomed

Plussat: The hotel is conveniently located and is within walking distance to the riverside (for the night market), nearby wats and other sites of interest. On the same street as the hotel are several restaurants and cafes, as well as a reasonably stocked mini mart convenience store. For me the pool was a perfect place to chill out after a day's exploring - clean, and the perfect temperature to relax and swim in. Staff were very friendly and extremely helpful during my stay. Breakfast was good with a reasonable choice of western and asian dishes, fruit options, and egg dishes (boiled/scrambled/fried/omelette) made to order.

Miinukset: The coffee was a bit bland but drinkable, but if you use the condensed milk instead then you can make a delicious cà phê sữa (Vietnamese coffee). For rooms with a shower check the shower cubicle in the bathroom. If it doesn't have a shower drain inside the cubicle it's probably in another corner of the bathroom and water will flow across the floor to drain out there. Tip: If this is the case then take a shower as the last activity in the bathroom and wear the flip-flops provided to avoid slipping on the wet floor.

Plussat: Everything was a walkable distance

Plussat: Really nice place, highly recommend!! Staff is amazing and the owner is super friendly! Despite covid going on, I'm having a super nice stay there and will definitely be back!

Plussat: The pool and the rather central location.

Miinukset: The fact that the hotel makes a lot of money manipulating the exchange rates (almost 10% increase in price when converting from USD to KIP), and the receptionist lied to us saying that it was a similar rate at the bank. The breakfast which despite the reasonable choice is very low quality. The room which was decent but not perfectly clean.

Plussat: A beautiful oasis in the centre of Vientiane. Perfect pool, can be used anytime. Lovely garden. Good common premises for socialising. Exactly what the pictures show. Very relaxed and tolerant atmosphere. Eggs as you like for breakfast. You are not disturbed by cleaners or other personnel.

Miinukset: Typical Lao work ethics: the work is done with minimum effort. You have to find and disturb the personnel (who are usually somewhere on their phones) if you need cleaning, toilet paper, something from the breakfast menu or from the fridge or otherwise need someone at the reception. They say they're open 24/7 but between around 00-07 am you must call a number or find another way to wake up the night boy who is sleeping on the couch. The front door is locked. The breakfast menu could be updated to what is actually available or included in the portion. New coffee is made only after the old one runs out which means it is reheated from previous day and tastes more or less disgusting then. I met only one employee (during 3 weeks) who speaks English.

Plussat: Really friendly and helpful staff, lovely pool area

Plussat: Lovely rooms and very comfortable. Pool area was nice but could do with a few more sun beds. Breakfast was good too

Plussat: All

Miinukset: Nothing

Plussat: Allasalue ja aamiainen olivat hyvät

Plussat: Mahtava paikka. Hiljainen ja mukava Siistit huoneet mahtava uima-allas

Plussat: Uima-allas ja lepotuolit sen ympärillä oli viihtyisä. Tykkäsin myös huoneen ulkopuolella olevasta pöydästä ja tuoleista.

Miinukset: Aamupala ei ollut kovin hyvä, lisäksi henkilökunta täydensi hyvin laiskasti tyhjentyneitä tarjoiluastioita.

Plussat: Viihtyisä, hyvin hoidettu pikkuhotelli hyvällä sijainnilla.

Plussat: Clean toilet and bathroom, reasonable room with decent amenities. Very helpful Vietnamese and English-speaking staff (Mr. Hau).

Miinukset: Mosquitoes :(

Plussat: the staff was nice the location was good they do provide drinks food

Miinukset: the room floow got alot sand put some carpet or sweep in the room would b nice breakfast are just some instant noodles... the bread wif some egg...

Plussat: Good location but heavy construction going on next door

Miinukset: Very heavy construction going on next door

Plussat: Location was good Staff were lovely, friendly and informative

Miinukset: Comfort and cleanliness of the room left much to be desired. Room door did not lock If you like a very firm bed and the basics for accommodation this might be an ok hotel for you.

Plussat: Only Location

Miinukset: The bed is broken. The toilet does not work and Television is broken as well.

Plussat: The staff was nice and showed us two other rooms to pick from but unfortunately they were not clean either (one room had mold and the other one was already taken by a big spider:')). They did not make problems about giving us our money back for the remaining nights so that was nice!

Miinukset: Upon sitting down on the bed it collapsed and continued to collapse even further during the night. We moved to the smaller bed to be surprised by bed bugs.. We have been backpacking South East Asia for 2 months now, sorry to say but this room was the worst we've seen. We had also given our laundry which they said would be finished the next day by 5pm, but it was only done the day after in the morning. When we got it back it was not folded but rather shoved in the bag leaving our clothes wrinkled.. Furthermore the laundry did not seem that clean.. not sure if it was really washed.

Plussat: The owners and staff were helpful. I was allowed to use the refrigerator behind the bar to store my food & beer as there wasn't a bar frige in the room. The hotel was close to Talat Sao shopping centre, Central Bus Station & the nightlife.

Plussat: The location is perfect. It is a stone throw away from the night market.

Miinukset: The room is a little small, furnishing dated.

Plussat: Door way is smelly

Plussat: The staff were extremely nice! Good location.

Plussat: Easy to go around town

Miinukset: The room a very noisy at night..

Plussat: Normally you know exactly what you will get in an Ibishotel, but this time we got more! The staff is sooo friendly and helpful. Everyone speaks English. It was nice to see that regular guests received personal treatment, but also for us a lot of effort was made to make it to our liking. The room was excellent: a soft and very comfy matrass, a clean and well-appointed room, an excellent bathroom with a wonderful shower. Breakfast was not included and 10 $ per person is hearty. So we only had breakfast there 1 morning. Breakfast is a combination of a breakfast buffet with personal service, with very high-quality products and a wide choice. We will certainly stay here again the next time we are in Vientiane.

Miinukset: Just perfect.

Plussat: Wonderful Staff and Location

Miinukset: Very expensive for Vientiane. Better Hotels are half the price.

Plussat: good location

Miinukset: the mini bar , make sure is all not been use , careful the staff make an excuse you take some goods got to.pay for nothing.

Plussat: The location was perfect to the night market area which is close to the hotel. I thought it was excellent that there are close store and places to see within such close distance from the hotel and the breakfast was also excellent. Even though it not fancy food; however it was good and excellent to have a choice to get free breakfast in the morning. That was nice of this hotel and the bedroom was right on spot. It's a good place to consider staying in and the perfect spot to be at when stores and sightseeing is very close by within.

Miinukset: Sometimes the AC units will work and then somewhat later would not work anymore; however, that was not really a big deal because the worker there is fast to react about what is going on which is very professional and very helpful.

Plussat: Hyvä sijainti. Huoneestani näkymä vuoristoon.

Miinukset: Paitojani ei silitetty ja ne oli sullottu pieneen pussiin ryppyisinä. Telkkarista näkyi ainoastaan thaikanavia. Vaikka ymmärränkin thaita, niin joku uutiskanava olisi ollut kiva. Uima-allas on toisella puolen tietä.

Plussat: Great location Great staff

Miinukset: House keeping could be more detailed oriented in cleaning. Was really hot so the AC turning off when the key is removed was more annoying this time.

Plussat: -Very comfortable bed -Very delicious breakfast -Staff is helpeful

Miinukset: -Smell in the bathroom(6th floor) -The main door with a holes in it -Sockets far from the bed

Plussat: Staff​ very​ helpful and​ friendly.​ Very​ good​ location, close to​ restaurant​s, night​ market​ etc.

Plussat: Location was great lots of food options nearby

Plussat: Close to downtown

Plussat: Good location

Miinukset: For 1-2 night it’s okay.

Miinukset: The place was dirty and smelly. The showers were disgusting with mold

Plussat: Close to night market and included "breakfast".

Miinukset: The staff didnt speak english (which is weird considering they run a hostel), the bathroom and toilet was really dirty. 4 showers and 2 toilets for around 30 persons.. We did laundry service at the hostel and they deformed my pants. Also some white clothes were miscoloured because they did not seperate the clothes. The sheets and blanket had stains. The staff also sleep in the same room as guests, super unprofesional. Would not stay again! Maybe if I was REALLY low on cash and needed someplace to sleep. I do not recommend.

Plussat: Nice location.

Miinukset: Staff wasn't nice at all. The room was stink, surly does not worth 15 dollar for a night.

Plussat: Comfy beds and very clean. Central plus, close to night markets and sights. Lovely family run it. Large private rooms.

Miinukset: Hall light shone through glass door all night

Plussat: It Was a nice hostel right in the center and very affordable.

Miinukset: Included breakfast was a bit boring. And dorms were very warm during the night.

Plussat: Everything else pretty good. Lovely pool area. Comfy bar. Friendly staff. Great location.

Miinukset: Breakfast hot buffet is poor quality and cold. It would be better to cook to order. Bathroom needed a refurb.

Plussat: There was a lack of food when i arrived at 8am

Plussat: Comfortable, well situated hotel in Vientiane, good breakfast, clean, comfortable room, lovely swimming pool and really friendly staff

Plussat: Restaurant is great located Breakfast is excellent

Plussat: Location was very central. The staff were friendly and helpful with airport transfers and arranging tours. The room size was large. Breakfast was simple but good. The price for this was not excessive.

Miinukset: Airco seemed a little strained. We didn't point this out to staff so can't really complain.

Plussat: Very nice hotel in good location. Friendly staff. All as used from Best Western standards. Staff very helpful and friendly

Miinukset: All ok

Plussat: Location is excellent, with many bars, restaurants, galleries and temples nearby. Building is quiet and the bed was very comfortable. Breakfast was also tasty, with a choice of Western or Vietnamese pho.

Miinukset: The fitness room was pretty pathetic.

Plussat: Everything

Miinukset: Nothing

Plussat: Beds were comfortable

Miinukset: Bus transfer to the airport starts at 945. Before that you need to get a taxi. Breakfast is nothing special. The staff didn't understand the types of eggs that we wanted and we got whatever.

Plussat: Nice quite location but only 10 minutes from city centre. Hotel provided free mini van into town. Great breakfast selection. Lovely pool and very professional staff.

Miinukset: No complaints.

Plussat: About the single-use toiletries question above: things like shampoo and shower gel were in refillable dispensers, but there were some single use toiletries like a hand soap at the tap, single-use combs, shower caps etc... Other than that, my stay at the Green Park was AMAZING! It was relaxing, the staff were great, the site is beautiful, the pool was clean, as were the grounds and my room was spotless. It was like something out of a magazine, definitely the most luxurious place I've stayed at so far. I will definitely think of Green Park next time I'm in Vientiane and need a relaxing getaway. The breakfast buffet was very lavish and generous, the bread and pastries were excellent, which I wasn't expecting on this side of the continent. The cocktails were delicious also. The hotel is a little outside of the main city centre, with a free shuttle bus leaving every hour, and pickup on request, which I much prefer than being smack bang in the center. And it's still very much a walkable distance anyway.

Miinukset: There was a party in the evening on the night I stayed (I only stayed one night). There was a letter in my room when I arrived, to advise me that the party would go on until 10pm that night. In the end, it was still going strong at 10pm, so a fellow guest called reception to ask for the music to be cut off, since most people had left anyway. It ended soon after. the only other thing that could be better is that the pool was VERY unattended staff-wise. It would be great if they could keep an eye on the used towel situation (the guidelines in the room book ask that you not take the bedroom towels to the pool) as there were often used towels lying around but no clean ones available. but maybe that was just on that day. and when I asked for some fresh towels they were happy to supply them promptly. Neither of these would discourage me from coming back to stay in the future. On the contrary, I hope to return someday!

Plussat: Great hotel and facilities.. very clean, relaxing atmosphere away from the noise of the city but well connected by mini bus...good value for money...

Plussat: This hotel is amazing,it is so beautiful

Plussat: Polite and helpful staff

Miinukset: Difficult internet divided on property. Intermittent continuity.

Plussat: Staff were always helpful and the breakfast was excellent

Miinukset: Nothing

Plussat: Pool was beautiful and quite because of the low occupancy. I can imagine what it might be like when the hotel is full. There were only 10 sun beads and I guess there are at least 40 rooms.

Miinukset: Breakfast was a bit hit and miss. The hotel was fairly empty And there was of staff present but not very attentive. Most hot food items were running low or had run out and were not replenished. I had to ask for bacon, beans and repeatedly to have coffee refilled or thou guests were outnumber by 3:1

Plussat: Like your on vacation but it’s in the middle of the city .

Plussat: Beautiful location

Miinukset: A lot of mosquitoes in the lobby but the rooms were clean and well taken care of :)

Plussat: Breakfast was very good. The hotel is located right on the Mekong River, so the view from the room was lovely. Also one could go for a nice walk in the evening. The Japanese restaurant is worth trying!

Plussat: Breakfast and Chinese restaurant were great!

Miinukset: Internet wasn’t suitable for international travel.

Plussat: Tilava huone, jossa oli erittäin suuri parveke joelle päin. Hyvä aamiainen ja tilava uima-allas.

Miinukset: Hotellin palveluista oli informoitu heikosti. Televisio ei toiminut kunnolla, lämmin vesi tuli erittäin matalalla paineella ja ravintolapalveluissa oli jonkin verran takkuilua.

Plussat: Location is stunning, especially views on higher floors with a river view. Pool is beautiful, surrounded by lush grounds. Staff is EXCEPTIONAL--going above and beyond to accommodate requests and make our stay very comfortable.

Miinukset: Location was quite far removed, and it was impossible to find local transport (no tuk tuks passing by). Hotel car cost $10/ride. So best for a short stay of if you don't mind not being able to walk to town. Though lots of cute cafes and some good restaurants 5-15 minute walk away. Lots of breakfast options, but definitely geared toward Asian (Chinese) guests.

Plussat: 3 evenings we were the only guests in the restaurant. Although the food was nice there was no ambience at all. The staff was trying well but English skills is limited and multiple times we got something else than ordered.

Miinukset: View was nice. Very nice pool and outdoor area. Shuttlebus to the city

Plussat: Beautiful hotel next to river. The room is big, nice and clean. Breakfast is good

Miinukset: We love this hotel

Plussat: Spotlessly clean comfortable great facilities in and outside the room. Friendly efficient staff. Definitely worth another visit

Miinukset: All good no complaints

Plussat: Great Swimming Pool, Spa and Gym. Nice Brasserie, poolside restaurant and Japanese restaurant. great food both Asian and Western. Charming helpful staff. A nice walk along the Mekong into town. Top class meeting and conference facilities. Sunset over the Mekong every evening

Miinukset: WiFi was intermittent and needed to be restarted constantly.

Plussat: good

Miinukset: nothing

Miinukset: Wifi was very poor. It would not let us connect properly during our whole stay. Facilities are slightly run down, broken shower drain cover.

Plussat: Henkilökunta ok

Miinukset: Remontti.allas ja kuntosali suljettu

Plussat: breakfast, staff, room

Miinukset: pool was a bit dirty.

Plussat: Spacious bedroom. Very comfortable bed. My room was cleaned daily. Friendly staff and owner that were helpful with trips and onward travel.

Miinukset: Weak WiFi at times.

Plussat: I liked the pool on the 3rd floor

Miinukset: The price on the website was confusing and many people staying there found it the same,I've told the manager and she said she'll have it changed

Plussat: The staff was very accommodating, cleaned and refilled alwas all amenities, shampoo, towels, water, coffee and tea. Breakfast had a small buffet with 6 asian dishes, sausages, eggs, bread, fruits, coffee and juice.

Miinukset: All was as good as it gets, location was a bit further away, about 15mins walk to night market area.

Plussat: Swimming pool

Miinukset: Good location, welcoming staff amazing beds!

Miinukset: TV rikki ja netti surkea

Plussat: Muuten siisti paikka

Miinukset: Wi-fi ei toiminut Hinta ei pitänyt paikkaansa Kylpyhuoneen ammeen reunat kamalat

Plussat: Minulla oli Iso ja upea superiorhuone ja parvekkeelta kaunis näkymä. Ystävällinen ja auttava henkilökunta saivat oloni kotoisaksi. Hotelli on hiljaisella ja rauhallisella paikalla, keskustaan kuluu kävellen viitisen minuuttia. Hinta on todella edullinen tasoon verrattuna. Suosittelen tätä hotellia. .

Plussat: Location close to night market.

Plussat: Room quality was very good

Miinukset: The staff tried to make me leave a deposit when I asked to borrow spoons so we could eat our dinner which was the only bad experience we had there

Plussat: Breakfast closes at 9.00 am and I was not inform about that. But the staff still served me some left overs.

Plussat: Love the tub and sauna aspect but wish there was a shower and tub separate

Plussat: Good points. Very clean, room facilities very good, wifi, tv good, room maids very polite and good at their job.

Miinukset: Bad points. Front office staff don't speak English, the location is about 20 min walk to bars and restaurants and don't bother booking a room with a balcony. It is unfurnished and enclosed by glass and so is not a balcony but a small extention.

Plussat: Location is perfect

Miinukset: Complementary services like small quantity of free water.

Plussat: Free transport to airport. Very helpful and English-speaking staff. Very clean and comfortable room. It’s the only place I could feel that people still care in Laos, although we only spent a couple of hours here the hotel, after our “VIP” bus broke down and 16 of us (Lao and foreign tourists) were left on the middle of nowhere for 14 hours.

Plussat: Eggs were good

Miinukset: Coffee

Plussat: Sijainti oli hyvä.

Miinukset: Huono aamiainen, ja aamiaisella keskenään riitelevä henkilökunta.

Plussat: Location

Miinukset: No complaints