Wyndham Lancaster Resort & Convention Center

Terrible

I never write reviews but feel compelling to do so in this instance. Hotel was extremely dirty and had awful musty smell. The staff was rude. No air conditioning in the 80-90 degree temps. Ice machines not working. To make matters worse, hotel was evacuated due to water main break and roofs collapsing. We booked room due to it being pet friendly but I wouldn't bring anyone in my family or recommend to anyone ever. I would have rather stayed in my car.

Everything

Ok for location, but still overpriced

Location

Old hotel in need of tlc. Overpriced

A shame

Staff did their best to accommodate. Facilities as far as indoor pool, kids play room, venue for competition (reason for trip) ended up not getting charged for room due to so many issues. Hotel has so much potential. Such a shame. I hope management get their act together.

Rooms had NO heat! Dated rooms. No working ice machines in whole hotel. Restaurant was extremely slow for a salad, chicken fingers and quesadilla took an hour. Bathroom tub/shower and curtain yuck. Drapes in room did not close. Sheers only! Phone in room did not work.