Lancaster hotellia

Plussat: Loved the inside pool and room service

Miinukset: Wish some of the things to do were open. But overall stay was great.l

Plussat: Everything .

Miinukset: No. We have to go back with the rest of our family.

Plussat: Nothing much ! Taking low life’s at hotel hotel smelled like marijuana. Been going to Eden for 10 years real bad this time ! Trying to recoup money from covid 19 so taking anyone . 250 incidentals was never like that was 20 to 50 dollars thT through me for a loop! Manager told me they’ve been having undesirable’s his exact words so they raised the incidental’s to 250 .that hotel is a joke will never stay there again.

Plussat: Nice place to enjoy with family

Miinukset: Look like they don’t have enough employees; housekeeping no answer the phones and I need extra towels and pillow never got it

Miinukset: Issues with the restaurant. Paid in cash, then they still billed it to my room.. Still haven't figured out how to get my money back...

Plussat: Everyone was very nice the facility was clean and relaxing it wasn't crowded at all which is helpful at a time like this

Miinukset: the part I didn't like is my refrigerator didn't seem as cold as it should be

Plussat: I love everything

Plussat: This hotel was very clean.

Miinukset: No

Miinukset: Check in took ages bringing the crib took ages and there was beeping in the room the staff did not understand our needs

Plussat: Cleanliness service restaurants

Miinukset: Shower water pressure too low

Plussat: The chocolate is always a plus

Miinukset: We didn't get put on the 3rd floor where the hotel says is the adults only floor that we booked with but it's probably do to covid so I can't really complain about it. Makes sense not opening all floors.

Plussat: The staff! They made my sons birthday so special, even signing and delivering a birthday card.

Plussat: The food was delicious. The staff was incredibly nice. The hotel overall was beyond expectations. We can’t wait to come back with our kids and spend time in the pool. The front desk woman was the only one working f when we checked in and she handled everything with grace. Polite and friendly. The staff in the restaurant was wonderful at night and morning. Held great conversation and the food was better than we could have imagined

Miinukset: The jacuzzi tub and sinks didn’t seem to be cleaned as well as it should have been. There was hair left in both and I had to run the tub and wipe it down before using.

Plussat: Large rooms - great common areas

Plussat: Thank you!! Enjoyed the stay, Traveled with my Daughter and her children. Children loved it and want to return again!! They loved the pool and splash area. I especially liked the fact that they could not go between pools without assistance at the gate! Everybody was friendly and helpful!!

Miinukset: not applicable

Miinukset: Pool area needed to be cleaned better overnight

Plussat: The gym

Miinukset: The service

Plussat: This hotel was so clean and so much to do in this area

Plussat: Very clean and spacious

Miinukset: The beds were hurting our backs it needs to be upgraded

Plussat: It was convenient and easy to get to.

Miinukset: It was okay. Nothing special.

Plussat: It beautiful in great location Very nice Hotel

Miinukset: Breakfast not included

Plussat: Nice Hotel. Really great amenities- gym, indoor pool, indoor water park... I loved our jacuzzi tub in room - I relaxed in it most nights. It was helpful to warm up as we had some chilly October days.

Miinukset: Free internet is very slow. It took hours to upload 1 video. Must pay for faster internet. Also, wanted room service on my birthday, they were out of all steak items. I'm GF so options limited. Had to leave hotel for food and most places were closed.

Plussat: Its a nice, clean, comfortable place

Miinukset: The bar/restaurant is their only deficiency...

Plussat: Excellent Staff, Swimming Facility and Restaurant

Miinukset: No Bell Hops to carry luggage. Very Very UNACCEPTABLE!!!!!!!!

Plussat: It was clean and the room was beautiful. The bed was very comfortable.

Miinukset: Nothing

Plussat: Understand about takeout breakfast. However, no real choices. Breakfast Sand same each day.

Plussat: Nice room clean and comfortable place to stay. Great price and location.

Plussat: nice staff, helpful and kind. Very clean rooms

Miinukset: nope

Plussat: The room was very clean, and staff was very friendly.

Miinukset: Everything was good.

Plussat: The rooms are very nice and recently updated. The staff are all very pleasant.

Miinukset: I came in late at night and something about the hallways makes the place look super sketchy which is a shame because the rooms are extremely nice and so are the amenities. I hope they update the look of the entryway/hallways.

Plussat: Friendly , helpful staff at front desk. Beautiful ,spacious, nicely decorated room. Loved the 2 sinks

Miinukset: Ice machine not working on our floor

Plussat: Great location and beds are super comfy..my favorite hotel in Lancaster

Plussat: Super friendly staff and nice comfortable rooms!

Plussat: Good location, comfortable room, good value

Plussat: Location was great.

Miinukset: Dirty, toilet didn't flush properly, had ants in our room, hotel had very few guests yet the loudest family in the hotel was right next door to our room.

Plussat: The pool we very nice. Our room faced the very busy road. It was a little noisy. Breakfast was just so so. But it is the corona virus. Thank you it was a nice stay.

Plussat: Chocolate chip cookies

Plussat: I always love the Fulton Steamboat. The breakfast was great. Our room on the 3rd floor was beautiful. The location is wonderful It is central to many attractions and restaurants. The restaurant there is very nice also.

Miinukset: Only the weather could have been better.

Plussat: The cost of the hotel was a good price I'll be coming back

Miinukset: Everything was perfect

Plussat: Everything

Miinukset: Can’t think of anything

Plussat: Well-maintained facilities, nice pool

Miinukset: Google location was incorrect

Plussat: The pool

Miinukset: Noise in hallway was heard in the room

Plussat: Everything

Miinukset: Nothing

Plussat: My family and I love it here! There is no other place that we will stay when we travel to Lancaster County. Growing up as a kid, I was always so interested in the Steamboat Inn. Finally now as an adult, I can take my family here and truly enjoy the experience of this hotel.

Miinukset: Nothing!

Plussat: How unique it is and the staff was great!

Plussat: Room 506 was incredible. Much nicer room then we were expecting. By far exceeded our expectations. We can not wait to be back when more of the local shops are open!

Plussat: My husband and I had a wonderful experience at the Lancaster Arts Hotel! I will definitely be booking there again. The room was very nice and comfortable. We had dinner in the hotel restaurant and enjoyed our food as well as the staff!

Miinukset: Nope!

Plussat: Location and parking

Miinukset: Slow elevator

Plussat: Location and price

Miinukset: Listed as free breakfast, and smoking rooms. Hotel does not offer breakfast and has not for months. Hotel has changed to non smoking hotel, however my room and the entire 3rd floor smells like an ashtray

Plussat: We liked everything (the decor, the bar, the room itself, the staff).

Plussat: Unfortunately this is when the virus broke out, so restaurant was closed and the first day they had to change out to packaged breakfast. Everyone was very nice and I loved the nice touches in room such as a red rose and chocolates.

Plussat: Nothing. I accommodating and rude!

Miinukset: The staff and management.

Plussat: Excellent location , friendly staff, clean rooms, Walking distance to alot of shops , restaurants, Bartender was a pleasure to talk to , gave us alot of recommendations to breweries, restaurants !!

Miinukset: Not a thing, would have liked to seen the patio open with a fire pit , but will be back this summer to enjoy it

Miinukset: Pictures show a different room than you get. We booked a room filled with a nice modernesque brick wall, modern vibes, but this was an old lookinng room that looked more like a motel 6. Also, we booked a king bed, but got 2 fulls? Very confusing

Plussat: This is an old factory converted to a hotel. The decor is stunning with exposed brick walls and attractive furniture. There is an antique carousel horse in the lobby. The towels are thick and luxurious.

Miinukset: Shower did not drain well, but staff was very responsive. The shower is the only reason I gave an 8 for cleanliness.

Plussat: Everything

Miinukset: Nothing

Plussat: Very serene, excellent atmosphere.

Miinukset: Had an unusual smell, but we quickly became accustomed to it.

Plussat: decor : the artwork was interesting and the lighting well planned also the outdoor patio was very cozy

Plussat: Excellent restaurant; friendly staff; pleasant bar; handsome design

Miinukset: street noise; bed not firm enough

Plussat: enjoyed all

Miinukset: the elevator was too far from our room making it difficult for handicapped persons

Plussat: I loved our room and the facility in general. The price was VERY affordable.

Miinukset: The only suggestion I would make is to have microwaves available in the rooms.

Plussat: I like the room and the view

Plussat: Great location, easy to find

Plussat: Clean. Modern. Excellent location. Walk way to the garage.

Plussat: The hotel was wonderful. Parking was a breeze right next to hotel. Walking distance to several dinning options.

Plussat: The woman at the desk when we checked in was extremely helpful and also very courteous and kind. They should give her a raise.

Miinukset: One man working at the desk during the evening was a pompous rude snooty person, and as a small business owner, I know something about customer service and if he were my employee, he would be looking for a job.

Plussat: The location was perfect. Although there were not as many amenities because of COVID-19 we did enjoy our stay. Very comfortable and clean.

Miinukset: We did not understand the parking situation. It was confusing since there is no valet. There was a party next door to us that kept us up.m at night. However, security took care of it.

Plussat: I like the hotel and location

Miinukset: The cleanliness of the floors was not good and the staff could have been nicer and more informative.

Plussat: It was clean, had Starbucks in the lobby, and was located near shops/restaurants.

Miinukset: One elevator did not work which caused excessive delays getting to/from the room. For a hotel like Marriott not to fix this quickly is inexcusable.

Plussat: The location and the view.

Miinukset: There was a price for everything, I felt nickel and dimed at every turn. When passing the staff in the halls no one said hello. They said that if I used a debit card it would charge me $25 so I used a credit card instead, it still charged my debit card.

Plussat: Location was great

Miinukset: Our room did not get serviced/cleaned.

Plussat: Wing was recently opened and was great.

Miinukset: Someone else's sock was left in bedding in the newly made up room. Staff not very helpful about that.

Plussat: bedroom was very clean and not smelly

Miinukset: no in door swimming pool

Plussat: The views

Miinukset: It was good very comfortable

Plussat: We really liked our room. We also enjoyed Loxley's, esp. caroline & doug. We ate there both nights and had good food.

Miinukset: nothing

Plussat: The staff was amazing and very helpful

Plussat: Location was ok

Miinukset: Elevator out of order. ATM out of order. Soda machine out of order. Staff self absorbed. Very unfriendly and no help at all. Way over priced for this type of hotel. Will never stay there again.

Plussat: Uncomfortable bed

Miinukset: Place need an update

Miinukset: We were there during most of the last week of the "yellow phase "for CoVid (Lancaster) and there was no breakfast available. Also, the air conditioner was hard to get at a "right" temp because it wasn't marked.

Plussat: Nice and clean

Miinukset: A little outdated...small TV in the king size room

Plussat: Restaurant on scene Outside pool

Plussat: Staff was very accommodating in allowing me to choose a room preference.

Plussat: Very clean

Miinukset: Check in time too late.

Plussat: The location was close to where I wanted to be and there are plenty of places to eat and a grocery store near by.

Miinukset: The bed was absolutely horrible. No support. Very old mattress. It was very disappointing. I expected better for what I was paying for the room. Would not stay here again

Plussat: Free tea coffee juice and pop corn and hot chocolate

Miinukset: N/A

Plussat: Great room for the price. Good location for the Lancaster tourist.

Plussat: My dad grew up in Lancaster in the 50’s but we’re located near Bloomsburg University now. As a family, we always used to go to a Lancaster every summer to visit the mall and shops and the market. Every time, we’ve stayed here and it has yet to disappoint! I’ve come on my own with friends and have always demanded to stay here because I know it’s 100% worth it! Beds are SOOO comfy! Rooms and facilities are clean. Location is great. This was the first year I’ve ever used the pool which was also delightful. Definitely will keep coming back again and again!

Miinukset: COVID-19 did put a few restrictions on our stay, which wasn’t the Inn’s fault. No breakfast and only allowing one room in the pool at a time. Since this was the first I’d ever used the pool, the greenhouse housing the pool could be updated but the pool and spa themselves were much needed!

Plussat: We have stayed here many times and have always enjoyed ourselves but things weren't up to par for the Country Inn.

Miinukset: Toilet paper and tissues were not stocked. We ran out within hours. Also, the bed was not comfortable.

Plussat: Check in person was super...only downfall ..room did NOT have a thermostat..so unable to control the temperature..was way too hot ..other than that 👍🏻

Miinukset: Room too hot ..no thermostat

Plussat: It was clean and the staff accomdateing.

Miinukset: The bed was very uncomfortable. Did not get alot of sleep because of the bed.

Plussat: The property is in the most convenient of proximities to the outlets. The room was clean and spacious and the private patio with dueling rocking chairs added to the country charm.

Miinukset: N/A

Plussat: Felt very relaxed and comfortable at this hotel. The country atmosphere was wonderful

Miinukset: No complaints

Plussat: The pool quietness the jacuzzi staff very helpful and awesome

Miinukset: No breakfast cause of covid

Plussat: Location was great and the room was clean and the beds were comfortable. We stayed for 4 nights and would stay again when we visit the area.

Plussat: The seclusion and quiet

Miinukset: The price could have been better every hotel was empty due to the covid 19 political bullshit. The air conditioning is a little noisy kicking on and off but facilities were clean and staff was friendly. The pool and hot tub area need updating and ventilation.

Plussat: room was good, never received a second chair for the table but we did get a refrigerator. Breakfast room was excellent, nice variety of items to select from.

Miinukset: The tub didn't drain well, you were standing in a few inches of water after your shower.

Plussat: Updated new decor

Miinukset: Very small room I had a king room and it felt like I was closterphobic way to small,plus no microwave in the room you had to go downstairs in the lobby amongst all the guest if u wanted to warm anything up.

Plussat: Very modern and clean

Miinukset: Our room faced the street. The traffic noise made it very hard to sleep. Very loud

Plussat: The lobby was really cool!

Plussat: Walk in shower

Miinukset: Direct TV went out and I had no television

Plussat: Excellent location and very nice staff!

Plussat: The hotel was very clean. They gave a free bottle of water for everyone in the room. Large screen HDTV with premium channels and even a DVR. Staff was very attentive and accommodating.

Miinukset: Sound travels from room to room easily due to there being no carpets. The room reminded me of being in a hospital.

Plussat: Hotel and room was very clean and it had very comfortable beds. Very nice staff. Enjoyed the large TV and thought the hotel was an interesting concept.

Miinukset: Disappointed the pool and gym were small. The amount of chlorine in the pool was extreme. Same breakfast foods every day was disappointing, even though it was good. After 2 or 3 days you need a change in menu.

Plussat: It was situated very nicely for us to get to everything we needed.

Plussat: The staff did a good job

Miinukset: The room was very small. The bathroom was not clean. They held 60.00 more than what my final bill was for 6 days.

Plussat: The place and location was perfect

Miinukset: No

Plussat: The staff did an excellent job accommodating us while we stayed here with the current situation of the Covid-19 virus. The place was very clean and sanitary.

Plussat: Very friendly and helpful staff. My car was hit in the parking lot and staff as very helpful.

Miinukset: Nothing

Plussat: the amenities and cleanleness

Miinukset: no

Plussat: Price, location

Plussat: Location was good.

Miinukset: a lot of contruction going on at the hotel.. A whole lot, so the price of the stay for what you are getting at the moment is not worth it. It looks like it used to me an old motel, they are trying to upgrade it.

Plussat: The layout of the room, the bed and pillows were very comfortable,the updating of the facility and the location of the hotel. The staff was very friendly and personable.

Miinukset: Went on a Monday night, got in around 7:30 pm to find that none of the entertainment or dining areas were open.

Plussat: Nice facility, comfortable bed. **DID not like* expensive breakfast $15.00 they should have complementary breakfast, had to go out for a reasonable price place to eat. Would not go back.

Miinukset: The staff were not very helpful, we had a room with no alarm or phone. I told the girl working, she said she would call IT and see "if" they could fix it, nothing was done-nor was another room offered as a solution.

Plussat: the bed was clean

Miinukset: our remote control had no batteries, the bathroom was filthy. Hair was everywhere..fingerprints all over the mirrors. there was used plastic tooth flossers in the nightstand

Plussat: The staff was always available and super friendly.

Plussat: The location was great. Close to everything I wanted to do.

Miinukset: No air conditioning in the lobby when it was 85 degrees. Only one set of doors worked. There were hairs in the bed like the sheets hadn’t been changed. They called me Sunday at home to ask me to check out after I had already checked out on Saturday.

Plussat: Do to COVID-19 things were a little different. There was no restaurant on site, access to the front desk was challenging for a person with a disability. They did have a ramp however, they did not have any marked accessible parking spaces near the access ramp. The location of the hotel was good, it was near the shopping outlets. However, I will not stay at that location in the near future.

Miinukset: I didn't like the fact that, the golf carts were lined up right in front of the main entrance. I think they could have place them elsewhere. Also, there were no microwaves in the rooms, only refrigerators.

Plussat: I did like the king size bed it was very comfortable.

Miinukset: The hotel was nicely upgraded but needed a lot of cleaning we did not have any towels in our room and house keeping never came by to clean or change the bedding.

Plussat: the Room was nice & if everything was open it would be a very nice place. Lots of potential

Miinukset: Had to switch rooms 3 times because of the bathroom toilets being covered in urine. Tables weren’t even wiped off and hair in the bed.

Plussat: Great rate for the quality of the facility and close to everything.

Miinukset: Was under a major renovation but it honestly did not affect the quality of our stay.

Plussat: The location was good.

Miinukset: The beds were VERY uncomfortable, the air conditioning kept freezing over and turning on to heat and you could not turn down or off the unit, the throw pillow and bed runner were stained with red sauce of some sort. The only good thing is we saw no bugs, but my husband and I are going home with sore backs.

Plussat: My room wreaked of stale smoke. In a non-smoking area, the smell of marijuana was prevalent during my entire stay.

Miinukset: The smell of my room was awful. The AC unit wasn’t in the best of shape.

Plussat: The location was great

Miinukset: My son peed the bed and my husband asked if our bed sheets could be changed. The man at the front desk told him that they do not clean during seas. They only clean when somebody leaves. He was told to find the girl and tell her otherwise basically we were out of luck. That’s not OK with me. I called corporate, they called down to the front office. Front desk guy came up and handed us sheets so we could make the bed. It’s just ridiculous that they only come in after stay. Yet, there is a card in the bathroom saying We are conserving water we will not change your towels please hang them up to dry. Unless you want fresh towels and you may put the towels on the floor so we know. But according to the front desk they don’t even come in your room so how the hell is that. I was disappointed.

Miinukset: Mirror dirty curtain sink dripping. Was given dirty room upon arrival had to go back to complain and given another room. Was told bill would be adjusted due to the inconvenience and was not. Received full charge

Plussat: We stayed 3 days and never had our garbage cleaned. Or get clean towels. I had to go to front desk and ask. Our tub broke and they didnt have soneone to fix it. We had to move rooms.

Plussat: The service was awful. No breakfast or turn down due to covid yet we still paid the same rate. Not clean. No help with luggage.

Miinukset: Mostly everything.

Plussat: Central location

Miinukset: fairly new hotel that's going downhill fast. Paint chipping in bathroom, vinyl bubbled & flaked off chair. wall thermostat had note written directly on it with sharpie-"use unit controls". Franchisee family looks to live there. not up to company standar

Plussat: Very friendly staff that we came into contact with. Clean entry way and the room wa very clean. Everyone there followed the mask rules and no one was disrespectful about your personal space. Staff answered all our questions. If you needed anything extra or forgot anything and they made sure you go it.

Miinukset: Pool was not open but can understand that with the covid guide lines.

Plussat: Leaving it!!

Miinukset: No housekeeping for the whole stay, trash under beds, and shower very low water pressure no housekeeping on staff 2nd or 3rd shift.We were never told no housekeeping at all. My wife called down after first day and was told should be the next day !! HaHa.

Plussat: Great staff

Plussat: The hot tub!

Miinukset: The price was too high considering there where hotel activities or breakfast because of the corona virus!

Plussat: while the hotel needs upgrades the staff if Excellent! the manager is always there to assist and greet you!

Miinukset: Location is a 10 but this facility needs upkeep and updating!

Miinukset: There was a strong odour of someone smoking marijuana in their room for two of our three night stay. We could only smell it in the hallways.

Plussat: Comfortable Bed.

Miinukset: Floors, baseboards, etc were dirty.

Plussat: Clean room

Miinukset: No breakfast... but understandably with covid 19

Plussat: The room was clean & spacious

Miinukset: The front desk agent was not welcoming & was extremely rude

Plussat: Suite was very clean and comfortable. Friendly and helpful employees. Walking distance from Walmart, fast food and groceries stores.

Miinukset: N/A

Plussat: Nice comfortable suite motel.

Miinukset: Difficult to exit property unto highway due to traffic.

Plussat: Friendly staff

Miinukset: The bed was very uncomfortable. It felt like we were sleeping on a wooden board.

Plussat: Great location friendly staff clean and tidy rooms

Miinukset: Great place clean and friendly

Plussat: Great location. Good bed and plenty of useable space and furniture. Very clean

Miinukset: Please, brighter lighting in the room.

Plussat: Friendly Staff

Miinukset: Road noise from nearby highway

Plussat: The hotel was nice and the staff were very helpful. The room was very clean.

Miinukset: The furniture was very uncomfortable and the lighting was terrible. The location was not where we would want to stay again.

Plussat: I love this property. Rooms clean comfortable. Love the bar. The food is amazing. Unique place. Love the lobby. Fireplace is beautiful. Return guest.

Miinukset: Love everything. Not a bad thing to say.

Plussat: Character, cleanliness, quiet, awesome bar & restaurant

Miinukset: Beds were slightly worn...getting near to replacement. Rooms getting tired-furniture was damaged, carpet worn, etc. bathrooms were nice and clean!

Plussat: The location was good.The building was new and nicely decorated.

Miinukset: The hotel did a great marketing job including the appearance and the website. But the details like furniture, breakfast, services were a little bit cheap, and off the target.

Plussat: Very large rooms

Miinukset: Food was ok, bar closes way too early!

Plussat: Like the way they kept the old feel of the building. Room was nice and clean.

Miinukset: Only negatives are HVAC system is loud and parking lot had bright lights and there were no blackout curtains.

Plussat: Beautiful place. I liked it because it was so different from other hotels. It had character. Excellent stay.

Miinukset: that I had to leave.

Plussat: Great central location with amazing atmosphere, the restaurant located in the hotel was perfect as well.

Miinukset: I can’t say there was anything I didn’t like. My only critique was that the room was a bit dark, plenty of windows but lighting was very dim. Otherwise it was a 9/10

Plussat: It was clean.

Miinukset: N/A

Plussat: Given that the pandemic has made travel different they did a great job. Breakfast was takeout style of fresh &’health food. The staff were very friendly & welcoming. The hotel is beautiful & full of so much history! I highly recommend!

Plussat: Always a nice place

Miinukset: The air conditioning didn’t work...they said it was fixed but it was 80 in the room almost the entire stay

Plussat: That is maintained the overall character of the original cork factory. The lobby and restaurant areas were stunning, and the room had a wonderful character.

Miinukset: No!

Plussat: the staff was very friendly

Miinukset: no

Plussat: Convenient location for Dutch wonderland

Miinukset: Had specifically called and informed soon after booking that we wanted room on 2nd floor. But they said there was no notes updated. Got the worst located room right at the entrance door with car headlights beaming

Plussat: The breakfast was exceptional. The eating area was very clean. Our entire stay was terrific.

Miinukset: Can't come up with anything I didn't like.

Plussat: Everything was clean, neat,and the staff was very helpful. Breakfasts were great, too.

Miinukset: One problem we encountered was the toilet. Being elderly, we had a problem with them being very low. It was hard to get up off of them.

Plussat: Location was convenient. The hotel was very clean and the staff was great. Unfortunately we did not get to utilize the free breakfast, but the area was very large.

Miinukset: Liked everything

Plussat: Very limited breakfast due to Covid restrictions. They did offer coffee, juices and muffins daily. Everything else was fine.

Miinukset: Would have liked more breakfast offerings. But, I understand that it was not possible at the present time.

Plussat: Location,local dining...

Miinukset: Saturday am check out lady was rude, made stupid comment..

Plussat: Pool, breakfast, quiet, parking, budget friendly

Miinukset: The bathroom smelled dank and moldy

Plussat: Good Breakfast---nice room---relaxing swimming pool---courteous staff

Miinukset: ---

Plussat: The convenience to other venues

Miinukset: Nothing wrong loved it

Plussat: Location

Miinukset: Starting to look shabby

Plussat: I have a bad back and a good bed is important. The Comfort in did not disappoint. The mattress was very comfortable. Normally I need an air mattress on top but not there.

Miinukset: Garbage was piled up by the side entrance door. The door was also hard to open at entrance A. You had to give it a hard pull. The garbage could have been because of slim staffing which wasn’t an issue as there was only a fraction of the rooms filed.

Plussat: Well maintained, helpful friendly staff. Easy to get find.

Miinukset: Because of COVID there was no free breakfast in the morning and that was very disappointing. Web page should be updated to reflect that and so should the price. No pool available also for same reason.

Plussat: Price are reasonable for rooms and walking distance in town is beautiful.

Miinukset: Do not have any comments to complain.

Plussat: There was a jacuzzi

Miinukset: No breakfast but the price was high

Miinukset: Staff member gave me directions to a drug store which I walked to in the cold weather and was closed. Staff should be aware of those simple things.

Plussat: the place was nice quiet the rooms are clean fresh towels and sheets nice view of the town and the stadff i great

Miinukset: that theres no breakfast lol

Plussat: Was a very excellent stay. Very comfortable. Nice staff.

Plussat: It was a very nice hotel. Very clean. Very nice and helpful staff. Had stayed there before. Was very happy with it aside from not knowing about their public amentities.

Miinukset: Don't like the fact is all advertised for breakfast included and pool and with covid 19 you get to the property and find out they have no public services. Should not be advertised if they do not have it. That's false advertisement. Could have booked a cheeper hotel and received the same thing. A room to sleep in with no breakfast no pool. Was in maine not long ago and booked with booking and had the same problem except i talked to one of their receptionist and the deliberately never told me there facility's were not offering breakfast and no public activities.

Plussat: Very nice hotel and close to local attractions

Miinukset: No

Plussat: The beds were comfortable.

Miinukset: It was loud. People opening and slamming doors well into 3am. For 2 nights. Had a panic attack at one point because I had a big day and couldn’t go to sleep so I smoked a bowl to calm and tire, at like 2am. It was smelt by Ryan in security and they charged me a $500 cleaning fee without talking to me first. Even though I got rid of smell quickly and 2 days later it didn’t smell like anything when I checked out. I tried to explain and they did cut it in half, which I appreciated but am still upset about, so $250 cleaning fee. Yes I signed the agreement and didn’t read it. I hope they really clean it at least because when I dropped something, I noticed under the beds and heater were nasty, walls were dusty and there were 2 old fries under the chair. Also the bathtub was chipping pretty bad, and water pressure sucked. I wouldn’t have complained about any of this but the cleaning fee pissed me off tbh. Wether I deserved it or not.

Plussat: Everything was good

Plussat: Girls

Miinukset: Awsome

Plussat: They charged me for parking twice. and would not work with me about it, even though it clearly shows two charges

Plussat: Great location and proximity to many restaurants and bars. Provided a reduced municipal parking rate.

Miinukset: You have to pay for parking.

Plussat: That customer service was excellent!!

Miinukset: My daughter went to go get towels from the front desk, and front desk told her that another guy came and got the. Then I went to go get the towels needed. They provided us with hand towels, and expected us to use them as a regular towel.

Miinukset: onlythingabouthandicapwastheshowerroomcouldbeusedbywifeswheelchairhadtomovefurniturearoundtogethertobathroomshouldnotbeahandicapunit

Miinukset: Mold in bathroom ceiling Fridge wouldn’t turn on Difficult to get extra towels

Plussat: Pet friendly Nice television Heater worked great

Miinukset: Door had trouble shutting properly No soap or shampoo was stocked for room

Miinukset: The toilet clogged up every day even when it was hardly used. The refrigerator froze everything. Even when we lowered to settings, things were still frozen to the shelves. When we arrived in the room, the heater was unplugged as was the phone.

Plussat: Nothing, I was kid out after an hour because they stated my card declined

Miinukset: Everything, from the staff to the room

Miinukset: This was the worst experience I have ever had in a hotel. This place should be raided by the authorities and shut down.

Plussat: Location, price, room was nice.

Miinukset: no.

Plussat: Nothing I liked

Miinukset: The service

Plussat: Location

Miinukset: No

Plussat: Pet friendly

Miinukset: Some guests apparently lived there and congregated outside my room talking loudly.

Plussat: The hotel is very close to all attractions and shopping. There is a view of the farms around the hotel that is pretty.

Miinukset: Didn't like to hear "barking" dogs at night (pets allowed) and room was not made up one day.

Plussat: Accross the street from Lancaster Host Resort

Plussat: Staff were nice, good location.

Miinukset: Room was plain. TV did not always work. Bed was hard.

Plussat: Great location. Near everything we wanted to do or see.

Miinukset: We were travelinbg with tree children 12,17,18 y, and booked two rooms. The prise quality 100USD/night/room was certainly not worth it. Out of the 15 hotels this holiday it was the worst. Pool is nwy to small, closes at 7pm, and the rooms have a funny smell.

Plussat: I enjoyed my stay at a much lower price and yet with all the same amenities that I had experienced in another hotel in Lancaster.

Miinukset:

Plussat: great location: close to amish country & an hour to gettysburg. breakfast is basic. nice staff. room is always kept immaculate.

Miinukset: breakfast could have been healthier with more servings of fruit. staff not that knowlegeable re. directions.

Plussat: We went to relax and get away. In a good central location.

Miinukset: The beds were not so comfortable.

Plussat: 7 minutes form my family in lancaster

Miinukset: Not enough room in breakfast dining area. Had to stand to eat

Plussat: Convenience, fun area to stay in, we'll come back and spend more time.

Miinukset: Our bed sheets were dirty, fuzz and hair. they overcharged me by $6.00

Plussat: This hotel was dirty dirty dirty. I feel we paid too much for a two night stay. It was musty chair was dirty with water satins. I was very disappointed.

Plussat: I liked EVERYTHING!

Miinukset: Everything was great !

Plussat: The cost was very affordable

Miinukset: The room was nice but the bed was hard. There was only 2 small pillows per bed, I had 2 queen size beds. The pictures of the room is not what the room looks like.

Plussat: There was literally nothing good about this hotel, they should’ve paid me to sleep there

Miinukset: The crowd of obnoxious men outside the lobby, the prison cot bed, there was zero water pressure and the towels stunk.

Plussat: Love the location and was very affordable close to everything

Miinukset: Small problem was some people welling early in the morning through the hallways and was some smell of marijuana on hallways

Plussat: The location was good, near outlets and restaurants.

Miinukset: Bathroom was dirty and outdated, passed on breakfast so I do not know if it was good or not.

Plussat: I love one of the night shift staff because the machines was not working and she was so kind to offer me soda

Miinukset: Dont have nothing I didn’t like

Plussat: It’s location was very convenient

Miinukset: They say the property was smoke free but the room I had (118) reeked of smoke. The towels and wash rags need replaced, they were yellow. Under the bed needs cleaned.

Plussat: Location and cost

Miinukset: Smell of the room

Plussat: Just nice

Miinukset: Seen a few roches

Plussat: No didn't stay still got charged

Plussat: It was heaven

Plussat: I like the size of the room and the staff. It was very family friendly.

Miinukset: NA

Plussat: I just loved staying here. It was clean and the staff was so friendly. The price was great also. I will be staying here again. We have stayed many different places in Lancaster and this is the best place to stay.

Miinukset: None

Plussat: Everything was great from the time we check in and out

Miinukset: Nothing at all, except the pool could not be open because of the Corona

Plussat: Hotel should be rated higher than 2.5 stars. Breakfast was great. Room was nice and super clean.

Miinukset: Location is good but a little hard to find initially as it sits back from road. Signage could be better.

Plussat: No breakfast because of the virus

Miinukset: All good

Plussat: Clean, good value, good location

Miinukset: Front desk not wearing masks, they obviously spent time cleaning but without masks i wouldn’t return

Plussat: New Hotel. Clean. Large rooms. Friendly Staff. Laundry on premises. Decent breakfast. Close to shopping. Will definitely return.

Miinukset: Noisy elevator.

Plussat: The staff did a great job considering the current COVID19 situation. The Hotel met the high comfort inn standards. The young lady on the 3-11 shift was awesome very personable and accommodating.

Miinukset: There was nothing to dislike everything was great

Plussat: No hot breakfast at this time and pool was closed, but that was out of their control. Other than that it was great!

Plussat: The front desk ladies were very pleasant. The location, and it was clean.

Plussat: Close to all attractions.

Miinukset: Because of COVID breakfast was prepackaged muffins and danish. The pool wasn’t open because of COVID.

Plussat: Everything! The breakfast muffins were very good. They had juice and coffee. And cereal and oatmeal. EVERYTHING was great. Comfort Inn was in a perfect location for shopping. You can also get food delivered right to your room.

Miinukset: The pool was not open because of the COVID-19 pandemic, and only non sociable food. Other then that which of course was not their fault. There was nothing bad.

Plussat: Clean. Close to conference facilities

Miinukset: Not the most competitive in terms of pricing

Plussat: Suppose to be indoor pool but it was below 60 degrees

Miinukset: Hook was bad and unfriendly staff

Plussat: The staff was friendly

Miinukset: Bed was not very comfortable. Heat system was loud

Plussat: Location

Plussat: Location

Miinukset: Rooms very small as was the bathroom. No fan in the bathroom. I did not like being charged $25 for incidentals should we use them. At checkout I was told that it would take a few days for fee to be removed from my credit card.

Plussat: Rooms were clean and the restaurant food was very good.

Miinukset: Gym was small.

Plussat: Friendly staff, clean rooms and facilities. Great food and clean indoor pool.

Miinukset: Nothing

Plussat: The spacious room, pool and hot tub.

Miinukset: The staff behind the front desk when we checked in were rude and not very welcoming.

Miinukset: Thaw buffet breakfast looks awful. We chose to east somewhere else.

Plussat: Good breakfast service, well located

Miinukset: Guest laundry facilities have only one washer and dryer. The hotel caters to participants at the local USA FH tournament - which meant it was quite full. It was impossible to get a chance to launder.

Miinukset: The breakfast buffet should be included with the room price. Very few food options in the area. The $12 per person price was a little high and pricey for a family.

Plussat: Fitness and Pool area. Also very clean and beds and pillows were very comfortable Location was excellent

Miinukset: I noticed the staff was struggling checking in a family and they were not very professional. In my profession I am a Customer Support Mgr. so the situation could have been managed better than it was.

Plussat: Comfortable at a good price

Miinukset: nothing comes to mind

Plussat: Everyone was very nice and helpful during our stay. The rooms were very clean and spacious. The indoor pool was so nice. Our kids loved it. Thanks for a wonderful stay.

Miinukset: The breakfast buffet could have had more choices. It took a while to get the special orders for breakfast.

Plussat: It was quiet and a good place to stay for a quick weekend get away.

Plussat: The entire visit was awesome. We had guidelines for eating in the "breakfast" area. So we were able to pick up our delicious breakfast and eat in our room.

Plussat: Sure missed the buffet breakfast

Plussat: Exception property that is well maintained. I am a repeat guest! This place never disappoints.

Miinukset: I miss having breakfast made before me! But, with the current pandemic, I understand the required safety precautions.

Plussat: The view is amazing. The staff is friendly and helpful!

Plussat: Smiling and helpful staff greeted us! They explained all the facilities and benefits. Our room was perfect! Immaculate, temperature was perfect in the room, great beds and wonderful bath products. Lovely area in lobby area for coffee and drinks. About to go enjoy the complimentary breakfast that has a chef to make you omelets, pa pancakes etc. can’t wait to come again.

Miinukset: Not a single thing. This place is awesome!

Plussat: Included breakfast was delicious and ready every morning. The farm view from our room was incredible. The Victoria & Albert clawfoot tub was absolutely beautiful and super relaxing.

Plussat: the food there was some of the best all natural food that I have ever tasted in my life there was also a lady there cooking breakfast for you on the man which was excellent also the room was spectacular and had a home feeling and the view from the room was excellent I would love to go back!

Miinukset: I have nothing negative to say about this establishment at this time.

Plussat: Absolutely beautiful place ❤️. Accommodations were perfect in every way!

Plussat: Love the adult room section. The room is beautiful and it is so peaceful. My friends came with us and they were blown away by the room they had. The breakfast is delicious and included in the room reservation and is a step up from other hotels .

Plussat: The AMISH VIEW INN & SUITES is all I could ever hope for in a hotel whether it be for a short stay or an extended vacation. It is I-M-M-A-C-U-L-A-T-A-T-E! The staff is wonderful. The breakfast is extradinary. The restaurant was great. The pony freindly.

Miinukset: There is nothing I did not like about The Amish View Inn & Suites. However, if I could make two suggestions: I'd like to see fresh sliced strawberries on the breakfast buffet. I'd LOVE to see them add a SPA! I would have loved to have had a massage

Plussat: perfectly appointed. great breakfast

Miinukset: no