Fort Lauderdale hotellia

Plussat: The bed is comfy

Miinukset: Flooded in hall 1st night. Moved me .no water for 2 days. They closed 2 entrance Doors and its a long walk any stairs or elevator after I asked for a handicap accessible room or some on the 1st floor and they put me all the way on 4th and way in the back

Plussat: Location

Miinukset: Room furniture

Plussat: Room for

Miinukset: No

Miinukset: Lots of people hanging out until in the morning in the hallway smoking weed

Plussat: The room was big and clean

Miinukset: I was constantly harassed by the security guard there and the staff was very ignorant and disrespectful.. I was harassed for smoking a black n mild cigar

Miinukset: The room, bathroom, and curtains

Plussat: The jacuzzi

Miinukset: No microwave or refrigerator in the rooms.

Miinukset: Nothing

Plussat: Location

Miinukset: Still haven’t received deposit

Plussat: Nice property with a pool.

Miinukset: To crowded

Plussat: The room was spacious.

Miinukset: I wouldn’t go back. The hallway and room spelt like cigarettes and marijuana. Not only that but the shower has stains on the floor. The front desk representative photocopied my license and was not personable. It was an overall disappointing experie

Plussat: Friendly and professional

Miinukset: No

Plussat: That it was claen and the swimmingpool.It is nice to sit outside. The diner was very good

Miinukset: The breakfast was not international

Plussat: nice pool and hot tub and very nice bar by the pool

Plussat: The room was ok, the services and the breakfasts

Miinukset: none

Plussat: The swimming pool was wonderful and the staff very helpful.

Plussat: Location

Miinukset: Service very bad during breakfast time. Staff can´t handle all the tables they have and control the numbers of tables they want to serve so you have to wait at the lobby for 15 to 20 minutes every day with an empty restaurant and 20 persons at the lobby for a buffet breakfast.... Feels like they want to get you tired not to serve you so you go somewhere else.

Plussat: The pool and Tiki bar facilities were attractive and in a relaxing atmosphere.The rooms were clean.

Miinukset: The food was of a rather poor standard.But for a helpful waitress giving us free meal vouchers I would have grudged the price for the quality offered.

Plussat: The hotel was very accomidating and helpful. The room was clean and comfortable.

Miinukset:

Plussat: Nice place to stay if you are looking for something close to the Ft. Lauderdale airport. You can have a dinner in the evening for a reasonable price, the breakfast is OK, too.

Miinukset: Wireless Internet is only available in the lobby. The packed parking place is stretched along the long hotel wall, so you might walk a long way from you car to your room in case you are not lucky to find any free slot.

Plussat: The beds were comfy and clean. The breakfast and service were excellent.

Miinukset: The air con was extremely noisy the room decor was very tired and needed updating. The carpet was sticky and the corridors were very long and depressingly gloomy. Certainly not a holiday hotel.

Plussat: It was a nice quiet hotel the staff are very nice.

Miinukset:

Plussat: Was very nice location, good restaurant and pool. Wish I could have stayed longer. Great view!

Miinukset: Late check in but was able to eat lunch and enjoy pool!

Plussat: The hotel is across the street from the beach, the valet are very quick and friendly, the front staff were friendly and helpful, our room was clean and housekeeping kept it nice during our stay.

Miinukset: The only thing we did not like was the location/views of our room. We paid a higher price for a double ocean view. While we could see the ocean, we were only 3 floors up and we were next to a very busy intersection. We could hear traffic all night.

Plussat: Hotelli hyvällä paikalla, siisti ja hyväkuntoinen.

Miinukset: Automaattinen ilmastointi hurisi jatkuvasti noin 10 minuutin välein kylmää ilmaa suoraan kasvoihin. Myös yöllä! Liian vähän henkilökuntaa ravintolan puolella. Ravintola oli lähes tyhjillään, mutta suoraan ruokailemaan ei päässyt. Keittiö ei pystynyt ruokkimaan edes pientä määrää ruokailijoita kerralla.

Plussat: The food was Great.

Miinukset: I didnt like the resort charges as there were not extra amenities & pool was small.

Plussat: I liked my room view. That was the highlight of the stay.

Miinukset: The staff manager was rude. His name is Ron. The valet scams you out of money. They were rude as hell too. The rooms was literally caving in. Horrible experience. Especially during Covid19.

Miinukset: My wife came down with the flu the night before we left. Although as a non-refundable trip, the hotel was terrible in accommodating a postponement to some future date of their choice, with price increase. I would not recommend this hotel ever.

Plussat: I like the fact that it was right across the street from the beach

Miinukset: Nothing bad to say bad about the property but I wish the valet company was a little cheaper

Plussat: the room and view were great

Miinukset: that I was charged for thing I dint order

Plussat: Just pulling up the hotel was breath taking. We arrived early so they worked hard to get a room together for us quickly. The restaurant was good. There are no complaints here. Worth every penny!

Plussat: Everything! Location, staff, cleanliness, great upgrades!

Miinukset: No

Plussat: Location with great view of the ocean

Plussat: The staff were exceptionally nice. Truly wanted us to have a wonderful stay. Hotel is right across from the ocean. Our hotel room faced the ocean. It was beautiful. The hotel exceeded our expectations

Plussat: The pool area was great

Miinukset: Parking was 42 dollars a night Cesar was very rude! The resort fee was 38 dollars a night

Plussat: Great place great staff

Miinukset: Male at front desk ... not welcoming

Plussat: When we got to the room, we were going to take the towels for the beach and they were stained with poop. Took to front desk and they didn’t give it any importance. When checking out, valet lost our keys. Spoke to staff and they weren’t stressed or anything about that, we came to relax and get away for a day and we left even more stressed out than we came.

Miinukset: The customer service, attention to detail, and the tidiness of the rooms to be better.

Plussat: The room was fantastic and the staff was super nice.

Miinukset: The construction was annoying but will be completed soon. I'd like to go back after it is completed.

Plussat: Location is right by the beach, but a long walk from dining and shopping.

Miinukset: They offered an upgrade before my stay, but when i got there to check in told me those rooms were all booked even though they were available online. Staff was not helpful and kinda rude.

Plussat: NONE

Miinukset: Floors were dirty Party place, not kid friendly Beach is a hassle, no service on beach for food and drinks yet you cannot take a cooler No bus boys, you have to take everything up yourself (for loaded guests, this is awful Construction everywhere

Miinukset: The towel guy named Bud was extremely rude .

Plussat: beach was good, location was fine

Miinukset: Room wasnt cleaned well, there were crumbs on the floor when we got there and they were still there the day I left, room was hot.

Miinukset: We had to move rooms 4 times in 2 days. Very dirty, second room was 78 degrees, poor communication from the staff, under construction and we were charged a 3.50 Covid 19 daily charge for nothing. They did not take our temperature upon arrival.

Plussat: Access to beach

Miinukset: Older facilities was like staying at motel 6 and room was not clean (hair in shower and big foot price on wall), had to asked for towels several times and $250 hold that was not listed in the fine print.

Plussat: Location

Miinukset: Rooms weren't being cleaned daily, towels not in the room, walls were covered with dust..

Plussat: The pool area was extremely enjoyable and access to the beach was excellent.

Miinukset: The price of parking was extortionate.

Plussat: Really liked the location. The rooms were great and the view was spectacular. Shops were close. Having our own section of the beach was terrific.

Miinukset: We wish that there would have been more food options around but that has more to do with circumstances. Not the hotel's fault at all.

Plussat: amazing location no car needed

Miinukset: Room was in the side of the hotel with ok e beach view - I paid for a full beach view

Plussat: The room was incredible. We received an upgrade that surpassed expectations. The staff is very friendly, courteous and accommodating. Will stay at this Hilton Fort Lauderdale Beach everytime i'm in the area. 5 times per year. Cocktails poolside!!!

Miinukset: Nope. Superior everything!

Plussat: The beach view

Miinukset: Breakfast was not included

Plussat: Service throughout the hotel was exceptional. Hotel employee at the front desk / checkin in particular was beyond great!

Miinukset: Everything was great.

Plussat: The view was AMAZING and the jet tub was AWESOME and staff was welcoming. Location....KILLER!!!

Miinukset: The phone in the room did not work at all. Aaanndd was not aware of the construction next door which hendered the ability to sleep in after a long day of travel and meetings...

Miinukset: We were not made aware of the $45.00 night valet parking, no self parking

Plussat: Comfortable, well maintained resort.

Miinukset: Construction right below our balcony. It was very loud and not a peaceful place to sip coffee or enjoy the ocean view.

Plussat: Location

Miinukset: You had to pay 45.00 a day for parking

Plussat: View

Miinukset: Staff overcharged my credit card accidentally. The charge will fall off but if the other attendee at check out did not notice it I would have been overcharged.

Plussat: Perfect location across the street from the beach and 5 minutes drive to Galleria Mall. The staff is very welcoming at all times and the rooms are spacious and very clean.

Plussat: Quality

Plussat: access to ocean

Miinukset: construction

Plussat: rannan läheisyys, isot huoneet

Plussat: Upea näköala 23 kerroksesta, sviitti oli hieno

Plussat: It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful.

Miinukset: That the ATM charged US$3.50 to take cash out.

Plussat: Lovely hotel, large room although suite was booked.

Miinukset: Balcony door did not lock

Plussat: on the basis i travel a lot .. both for business and pleasure .. this is one of the best hotels i have stayed in .. both for the value i got the hotel for and the staff in the hotel. simply thanks.

Miinukset: my only point would be the amount of food they provided .. it was just too much .. i know .. not a complaint .. but i try to avoid wasting food.

Plussat: Hotelli vastasi taysin odotuksiamme, erittain siisti huone ja tilava. Olimme erittain tyytyvaisia hotelliin, uima-allas alue siisti, toimiva ja tilava. Illallinen ja aamiainen hotellissa erinomainen.

Plussat: Close to the beach, good size room, comfortable bed, clean and quiet.

Miinukset:

Plussat: The position of the hotel

Miinukset: Gym was small and not well equiped

Plussat: Food quality was good but very expensive. Easy in and out if you don't mind paying $30 daily for Valet parking, self parking not an option.

Miinukset: Over priced hotel with substandard facilities (the spa is a joke) rude maids who carry on loud conversations in their native language in the corridors while banging on your door yelling "room Service" . Valet became visibly upset when he was not tipped (at $30 a day to park, who's tipping.) Much better choices within a few blocks without the pomp and attitude.

Plussat: the pesonal attention from all staff persons from the moment of our arrival until our departure

Miinukset: No, it was all excellent

Plussat: On the beach

Miinukset: Got to the room and had a dirty toilet, urine and tp left. Had to ask for towels and was told they would bring them and they didn’t. No Trash removal. Witnessed the hotel manager be very rude to another paying customer. I will never stay there agai

Plussat: Guest service experience.

Miinukset: Everything wonderful despite the restrictions.

Plussat: Location, cleanliness, staff.

Miinukset: The drinks at the pool bar were very watered down . Spent over $80 on juice and lime . Only complaint.

Plussat: The view and location

Miinukset: Paying alot for parking

Plussat: all was excellent

Miinukset: N/A

Plussat: Location & dog friendly

Miinukset: The restaurant downstairs had the most ridiculous prices for food & drinks. We ordered 2 quesadillas appetizers & 4 drinks, our bill was over $100. You can get the same for 1/2 the price right down the street. Parking a car is $45 daily. Pet fee is $75

Plussat: Room was very comfortable. Pool above average. Conveniently located near beach.

Plussat: Loved our ocean view room, the pool and walk way to the beach were nice too.

Miinukset: No one ever came to clean our room. We always had to call for fresh towels. The walk way to the beach wasn’t open late enough.

Plussat: Location, it was right between two metro stops and lots of restaurants

Miinukset: Housekeeping came between 4:15-4:45pm daily which was difficult after spending the day site seeing.

Plussat: View was amazing!! Room was easy to find and very clean. Staff was also very nice for our late night check in.

Plussat: We just needed an overnight until our cruise the next day. This location and this hotel were perfect. Our room was clean and had all we needed. The location was ideal for a walk around the area. It's a very happening area.

Miinukset: The amenities fees are always a killer, especially when you don't even have the time to use the facilities, but I did know this ahead of time. Just don't drink the 2nd bottle of water.

Plussat: Location

Miinukset: View of exhaust fans outside my window

Plussat: business meetings and dining

Plussat: The rooms are clean and modern with space well utilised. Direct access to the beach was fabulous.

Plussat: The room was worth every penny,beds we're comfortable and room was spacious and clean...(had the double queen, ocean view room) the kids loved the lazy river..but the beach staff was above amazing (cant brag enough about them)..

Miinukset: Parking is 39 per day and if its a big truck its more..sorry there is no other areas to park for long term...you are stuck paying it!!! Gets expensive when your there for more then two days..

Plussat: Location

Miinukset: The manager in the spa was not welcoming and seemed to have an issue with people of color . She greeted me with a not welcoming smile and greeted others who were not of my race with great enthusiasm.. I paid almost $500 for the spa but did not feel welcomed and truly felt as if the serviced was forced ... Will not recommend that spa and it left a bad taste in my spouse and my mouth ... horrible experience!

Plussat: Beautiful decore

Miinukset: Unexpected charge for staying at the resort, a resort fee

Plussat: Beach view was amazing

Miinukset: When my son was in the balcony a huge cockroach looking bug few on his arm

Plussat: It was a nice location and mostly staff friendly

Miinukset: I was there for 3 nights and they didn’t make up the bed, which I would think would have been done and didn’t feel like the pool area was social distanced enough.

Plussat: The staff was great.

Miinukset: The rooms could have been way cleaner. That was disappointing. My bed wasn’t made and the sheets and coverlet had holes in them. I had to ask them to sweep the sand up.

Plussat: That it was located right on the beach.

Miinukset: The front desk was not helpful when we wanted a different room. The did not accommodate us when we ask for the same size room but one flight up. Because we were the ice machine and the balcony had a concrete wall that obstructed our view off the ocean.

Plussat: The room we had was amazing! Large with a balcony that overlooked the pool and beach and the front windows all overlooked the beach! Everything was very clean and they were taking Covid-19 very seriously.

Miinukset: The price for parking seemed a little high.

Plussat: I loved the location and customer service. The king ocean view suites are amazing. This spot it at the end of the beach away from the chaos. There’s not much to do there so don’t expect much. If you’re looking for a nice chill relaxing romantic getaway this is it. It wasn’t crowded and although people were on vacation with kids my experience was great. In the midst of the current pandemic I felt confident that they were taking the necessary precautions. I felt very comfortable, safe and relaxed. We ended up extending for an additional 4 nights! Great staycation spot, I’ll definitely go back.

Plussat: The staff was super accommodating and I loved that the resort fee included towels, umbrellas, and chairs.

Miinukset: The location was far from the main areas.

Plussat: The room design and space was better than pictures could show.

Miinukset: I was not expecting a 35.00 dollar added fee for access to swim at pool and beach. I did not get to utilize much since rained half the day.

Plussat: The location was fantastic. The room was charming with a decor to match the hotel’s upscale vintage beachside decor. Great happy hour and not that there is any control of this but everyone I chatted with, guest or employee were beyond nice and hospitable.

Miinukset: The walls were thin, I could hear conversations going on next door and outside. There were lots of kids which surprised me during Valentine’s Day weekend.

Plussat: There isn’t anything you can’t say about The W. It’s a gorgeous hotel, rooms are modern as heck, beautiful view from the balcony. And I got a hell of a deal on the same day. The pool is great. It’s just a beautiful spot

Miinukset: The pool did not serve food after 3pm and because of social distancing the bar at night was dead

Plussat: Everything was amazing staff, location, cleanliness.

Miinukset: Nothing

Miinukset: The 954 steak house was terrible, wasted $---

Plussat: The location was perfect. All the extra measures to protect from covid were present and comforting.

Miinukset: The housekeeping was a bit delayed in the day, but overall everything was great!

Plussat: Location

Miinukset: Staff is terrible... we stayed at both the Westin and the W back to back nights. The hotel employee customer service was above and beyond!!!! Staff at Thw Westin are rude and the mangers care more about policy than customer service! Stay at Th

Miinukset: Lack of coffee options

Plussat: Bed good pool area needs fixing Great staff To many extra charges

Miinukset: Extra charges ridiculous

Plussat: Beach view

Miinukset: The view and cleanliness

Plussat: Great service! Very comfortable and clean! Great location! I definitely recommend this hotel! The service was impeccable!

Plussat: The layout of the apartment with the living room in-between the two bedrooms was a nice design. Very spacious and relaxing living area with great TV's The view was lovely, especially at night. The apartment was very clean and well maintained.

Miinukset: Housekeeping was a little lacking. We only had our beds made once in 3 days. They did replace towels but did not tidy anything like dishes etc in the kitchen. The bathroom that is open to the bedroom is an odd design choice that I don't think has a future. It's awkward and unnecessary, not that there's anything to be done about it now. More robust (firmer) pillows on the beds would be good.

Miinukset: Loud club music at the pool. Couldn’t even hear each other over lunch. They bring in a DJ at 12pm and it’s not just happy or sexy music. It’s just as if you were at a club. If you want to relax, do it before 12pm on weekends.

Plussat: Staff was most enthusiastic and accommodating. Breakfast at El Vez was very good, with large and varied menu.

Miinukset: Even upgraded 2 BR suite resulted in sparsely furnished and poorly designed room. Overall the hotel is an immense, two-tower building crammed onto a small parcel of land, resulting in a cramped pool area (with deafening DJ music on Saturday!) that is overcrowded, has no open space and is not well-maintained (bird droppings sun-baked onto chaise mats, etc.). Certainly not a five-star resort; would not go back.

Plussat: Beautiful hotel, great rooms, excellent in house restaurant, cool bar and lounge, wonderful staff

Miinukset: No

Plussat: Design to the top. "W" stands for "Weird". The lobby is the "Living Room", the health club "Sweat", the pool is "Wet" and so on. Great glass shower in the middle of the room => do not share your room with someone you're not intimate with. Jelly fish tank in the restaurant with LED lights. Fur alligator on the bed with remote control in its mouth etc...

Miinukset: I arrived on Saturday evening when the music in the "living room" (sic) was so loud, that I had to scream at the lady behind the reception to get heard. Also, the air condition was way too cold, up to a point where I got so cold in the bar, that I wouldn't have a drink.

Plussat: Very friendly attentive staff

Miinukset: No help offered with luggage or to find room or to work gadgets in room. AC set to 55 F on arrival -ridiculous waste of energy. Dirty spashes on wall took 3 days to remove. Room service took 70 minutes to deliver. woken at 2am on first night by alarm radio. Woken at 6-30 am on last night by wake up call to wrong room. Not enough elevators, long waits and crowded elevators. Little things, but at that high price it should be perfect.Not worth the extra for a south view. You still could not get sun on the balcony in March. View not much different to north view, but a big difference in price.

Plussat: Your employees were very helpful and kind.

Miinukset: a little expensive,however competitive.

Plussat: Staff were extremely friendly and helpful. Made you feel welcome and nothing was too much trouble.

Miinukset: Noise between rooms was surprising. Walls disnt seem to be well insulated. We were shifted to another room though upon request and thsi was done very exoediently.

Plussat: it is very well designed, the staff was super cool and the whole ambiance is tres chic!

Miinukset: very, very expensive on the food & beverage side. We has food and drinks poolside all day and then dinner at steak 954 and we spent about $400 daily!

Plussat: Staff friendliness

Miinukset: Strict Pool Access

Plussat: Nothing

Miinukset: Hotel was under renovation very inconvenient.

Plussat: The room was nicely setup

Miinukset: Didn’t get the room I paid for, place didn’t look as advertised on website, room was not clean during whole stay , hidden fees associates with hotel they advertised $25 a night for parking but once you get there it a 36$ fee for parking and

Plussat: Location and views

Miinukset: Took 2 hours and 2 phone calls for some extra pillows, front desk was rude to my husband.

Plussat: The landmark

Miinukset: Nothing

Plussat: Great location

Miinukset: No microwave and the wifi wasn't that wonderful, tbh I can get better wifi at a cheap hotel.

Plussat: I loved how close it is to a lot of restaurants and the beach.

Miinukset: I did not like that our door didn’t have a clean and safety seal. I didn’t like the soap scum on the shower.

Miinukset: Not a pleasant stay

Plussat: Nice hotel, nice rooms, balcony , good location

Miinukset: The staff were horrible. Reservation manager had an attitude from the moment we walked in, she was not willing to help me with my issue and told me to speak only to the third party booking agency. Two of my cards were charged multiple times , large amounts. The third party agency decided to talk to them on my behalf and was directed to the accounts department. She was hung up on and called multiple times but was taken to voicemail . I came to this trip to relax stress free, the staff made it extremely stressful . I dealt with this from the moment i got to the hotel and am currently still dealing with it. I will NOT be recommending this hotel to anyone.

Plussat: Decor and views

Plussat: the Location is probably the best thing about the hotel.

Miinukset: The room was really small. Like the size of a walk in closet. The front desk gentle man was rude. Not to me but some one coming in making a delivery. I won’t stay here again.

Plussat: The pool! And view was great too!

Miinukset: Nope!

Plussat: Beautiful location...it seems every room has a view!

Miinukset: Coronavirus has services cut. No hot breakfast.

Plussat: The warm welcome from the frontdesk staff. Celeste is a true professional and really showcases Hilton's leadership in the industry. The concierge staff were extremely helpful and eager to assist. An Excellent value for the price; definitely 4Star; quiet, central location; impressive lobby; great view from inside or outside the room; excellent dining and good assortment of cocktails at the China Grill; the water taxi was right at the backdoor. I only stayed one night, but I wouldn't stay anywhere else on future visits to FLL. I'd definitely recommend FLL Hilton Marina with confidence that the individual will love it.

Miinukset: I liked everything. A couple jaccuzies would be nice to relax after a long day, but who had time for that with so many other attractions close by?

Plussat: The location overlooking the Marina was gorgeous - and the water taxi stopped right outside the hotel, making it easy to travel around Fort Lauderdale.

Miinukset: N/A

Plussat: Excellent location.

Plussat: It was close to the pier as we were in Ft. Lauderdale for a cruise.

Miinukset: It was not the cleanest hotel, and was very noisy as we were put in a room overlooking the highway.

Plussat: Nice beds and furnishing in roms and pleasant views

Miinukset: Yes, the cleaning staff talking at the tops of their voices at 0830 in the morning when we were trying to hve a sleep in, also I was charged the wrong price from what I booked on booking.com and when I returned the following day it was not like they were imediately trying to sort it out and told me I had to see their accounts dept. In my opinion it wasnt my fault so doidnt see why I had to waste my time, it was something they shoul of immediately sorted out without my insistence.

Plussat: We only stayed one night "pre-cruise" but it is a beautiful hotel and the Asian-themed restaurant (can't remember the name) was just fabulous; excellent service and food. Generally, we did enjoy the hotel, gorgeous grounds, lovely cozy, comfortable room, but...

Miinukset: Yes indeed: the completely non-private doors for the bathroom!!! We are mother-and daughter so it wasn't a problem for one night, but I cannot imagine being there with a friend or anyone but my daughter and feeling comfortable about the ridiculous bathrooms doors. My God, I've never experienced such an uncomfortable lack of bathroom privacy at a hotel, and unfortunately, for that reason alone, we would not choose your hotel again.

Plussat: very good hotel nice staff and concierge was very helpful with great information -good loction with all necessities around and easy access 2 minutes away from water taxi and bus to to reach beach shops and city beside they have hourly shattel to beach

Miinukset: Menu breakfast not buffet and kitchen close early at 9 ocklock night but still room service open

Plussat:

Miinukset: Simply: Very poor trained employees at the desk and at the pool bar

Plussat: Marina View

Miinukset: The prices' park is very expensive and we dont have others options to park

Plussat: We got off a cruise in the early morning and the front desk got us a room at 9:30am. This was highly unexpected and greatly appreciated.

Miinukset: Hallways smelled like urine. Walking bridge was closed and would have made for very easy access to the beach.

Miinukset: Paid for full ocean view room and had to go across the street to a Motel 6 type of building. Made reservations 3 months in advance and was told they did not have a room available that we requested. Had no way of proving that we had reserved ocean view.

Plussat: Very clean and organized

Miinukset: A/C room make a strong noise, Due to the Covid 19, they do not have service room, restaurants are closed. They charge for parking night

Plussat: Rooms were very clean and presentable. Location, and views were great along with the the amenities.

Miinukset: I had to wait over 5 hours for my king high rise room, and received no call back when it was available.

Miinukset: Desk staff was rude. Every floor smelled like pot. There were people drunk and yelling til early morning hours. Children allowed to run up and down corridors late at night screaming. Couldn’t get clean towels or toilet paper for two days we had to ask

Plussat: Yes

Miinukset: The view

Plussat: location

Miinukset: i paid almost -- for two night sleeping with cockroach

Plussat: Everything Thing

Miinukset: The Breakfast Selection and The additional fees

Miinukset: They don’t charge for parking until after you leave and DO NOT TELL YOU YOU WILL BE CHARGED TO PARK

Plussat: the beach

Miinukset: the fridge did not work no hot water

Plussat: Location & happy hour

Miinukset: Parking price

Plussat: The staff and location of this hotel was very pleasant. It made my stay comfortable.

Plussat: Great complex. Pool area is fantastic. It’s a tower and it’s nice

Miinukset: Under a remodel so there is a little annoying noise but not bad.

Plussat: We were promised to receive 50% refund due to poor services and room's deficiencies.

Miinukset: Bathroom's door could not be closed. Room' s telephone did not work.

Plussat: Staff were very friendly and efficient, everyone practiced safety during the covid 19 pandemic. Our dogs were treated to some dog treats. Great stay for the night.

Miinukset: The floor we stayed on was warm as they were not running at full capacity, so the AC was not on high. However the room temp was comfortable.

Plussat: Everything was great friendly staff extremely clean hotel.

Miinukset: I loved it all

Plussat: Hotel was spotless! From the floors to the ceiling!

Miinukset: I wasn’t notified the property was under construction before I arrived. I was told when I got there and the room had bugs. Plates of food sat outside other rooms for a whole day and no one picked it up. For a Westin property I was disappointed.

Plussat: Place was very nice and clean. We needed a little getaway after 3 months of social distancing. The staff was very friendly. Although the hotel was not running at 100% it was still a great little getaway. We enjoyed the pool which was nice and large and the nearby restaurants. The room was also nice and spacious.

Miinukset: Wasn’t completely open. Gym closed on weekend, hot tub closed, hotel restaurant and bar closed, etc. due to COVID-19

Miinukset: The gm is disrespectful. I lost my license & all she can say is “ I know my house keeping they wouldn’t steal it “ well Ma’am my license was in your hotel and it disappeared. The worst experience ever never again.

Plussat: Location

Miinukset: Room was dirty, no towels and no bar or room service

Plussat: Nothing

Miinukset: The sheets wasn’t cleaned. I found a baby bottle on the floor.

Plussat: The location was great. The pool area was awesome!! The concierge was helpful in taking us to a local restaurant...amazing!

Miinukset: Prices in dining room...too much.

Plussat: Very clean, very comfortable beds.

Miinukset: Nothing

Plussat: Concierge were very helpful

Miinukset: Bar food and service quality poor

Plussat: Nothing particular

Miinukset: The room rate was actually quite high as my guests for which I paid, had an alternative offer of only $159 per night, while we paid $209 and we could not use his preferential rate. The hotel has only a coffe shop, which I consider not a restaurant.

Plussat: The advertisement reflects the reallity. Nince instalations and comfort.

Miinukset: External area appearance cpuld cimprove

Plussat: the staff was helpful even when their computer went down... the decor was above average and parking was convienent. The beds were very comfortable and the bathroom unique and well designed.

Miinukset: It was not entirely the hotel's fault, but when we checked in, their computer was down and they had to manually check us in. This resulted in an error in billing at checkout, but was corrected later.

Plussat: Bed was wonderful and view was beautiful!

Miinukset: Cleaning lady left a few things behind after coming into the room. Other than that the staff was helpful. Wish the pool area would have stayed open later. Great stay!

Plussat: The price and Quality of the Hotel match to a T. The Quality overall is good and the price Excellent. True Value for Money deal. Hard to findbetter.

Miinukset:

Plussat:

Miinukset: telephone call to my credit card company cost 85 dollars for 8 minutes a total rip off

Plussat: Pool area and Next to beach

Plussat: I like the space, also the convenience near to the beach.

Miinukset: Nothing.

Plussat: Location

Miinukset: It’s old and dated

Plussat: Great

Plussat: Extremely clean suite, excellent staff

Miinukset: I loved everything expect the construction noise next door

Miinukset: The pool area was very dirty with trash on the ground. The pool area should be swept or blown off every morning and chairs put back in place. Also out of 4 nights we stayed here the hot tub only worked 1 day. So that was disappointing as well.

Plussat: The room was oversized, as was the bathroom. Our unit included a full kitchen and washer/dryer. The balcony was oceanfront and private from the neighbors.

Plussat: Room, cleanness and the view. We were celebrating our anniversary and they surprise us with a bottle of champagne in the room with a card! Very nice of them!

Plussat: The size of the room was prefect and the view of the beach was amazing.

Miinukset: The pictures on booking.com was different from the room I paid for. The pillows was to soft and my room wasn’t completely clean the sliding was dirty and stuff was under the bed other then that everything was perfect.

Plussat: I really love the my ocean front view it get better every time it i book a room... i love the fact that it is very clean and also i really love that they had hand sanitizer and paper towels along with a small trash basket in the elevator for the guess. They made sure they had follow proper procedure for social distancing, and wearing the protective mask in and around the hotel

Plussat: It was very quiet and across from the ocean

Miinukset: What I didn’t like house keeping taking things that don’t belong to them

Plussat: That it was across from the beach

Miinukset: I went to put on the robe in the room and it had not been washed from the previous tenants. It was so obvious because there was a Chapstick in the pocket of the robe. It was a beautiful hotel but this incident Was not good.

Plussat: Very clean property

Miinukset: My meds was taken when clean up people came and management did do anything about it.

Plussat: My whole experience was GREAT! Check in guy was very very welcoming, room was beautiful and clean, the view from the room balcony was beautiful i had both city and ocean view. The walk to restaurants was actually a nice walk no more then a 10 min walk

Plussat: Staff, location, pillows!

Miinukset: A bit far from restaurants/shopping

Plussat: Great location and employees

Miinukset: Hotel is a bit dated in many areas and front desk was often understaffed

Plussat: Location is great. Staff especially friendly and mannerable.

Miinukset: Room in need of repair carpet tattered; Cleanliness not thorough, in need of dusting, cabinets needed washing and wiping; wood chipped and scratched on mirror frames. Overall the room's presentation was below par for the cost charged per night.

Plussat: I loved that we got upgraded to a very large suite. It was a beautiful "apartment". Great hugh balcony. Nice finishes.

Miinukset: I didn't like that there was nothing to cook with (despite the full kitchen). The kitchen was vey very dirty and I had to spend time cleaning it. Not what I want to do I vacation.

Plussat: well appointed rooms

Plussat: I loved everything. Especially the staff. Marisa or Marisha ( not sure how to pronounce it) was extremely helpful. We will be coming back just because the way we were treated by the people there.

Plussat: friendly efficient staff and service. we were upgraded to larger room, which felt like an apartment.

Miinukset: The hotel appeared to be located on the beach, but there was a busy road between the beach and hotel.

Plussat: The services and facilities at this hotel and the hotel staff outdoing themselves to assist you.

Miinukset: A must: Rooms should have a better soundproof protection, especially the doors. You constanly hear noise from the corridor or even from the adjacent room through the communicating door room.

Miinukset: There was a lot of constuction going on. Very hard to get in and out.

Plussat: None

Miinukset: Woke up with big cockroach walk around inside the room.

Plussat: The pool was beautiful, when it wasn't raining the birds were out singing, which enhanced the tropical getaway.

Miinukset: Room did not come with a refrigerator and or microwave. When I contacted the front desk to request one I was told it would be an extra charge. When they finally brought them to the room the microwave did not work.

Plussat: the price per location

Miinukset: the vending machines were not service properly and there's construction going on so i got a nail in my tire from construction devry

Plussat: Staff was all nice and helpful

Miinukset: Saw some huge roaches

Plussat: The staff is incredibly nice. All my interactions with the staff were great they were always nice and helpful never hesitated. The bed was really comfortable and great water pressure in the shower. A/c was nice and cold.

Miinukset: I didn't read the amenities so I didn't realize there was no coffee maker, microwave or mini fridge. The luggage carts are only at the front building and all buildings are far away from carts. They should put some by the elevators in the outer buildin

Plussat: Basic motel

Miinukset: Well I was put in a room that you had to walk a mile to get to either way, do to the construction that was out my door at 7 am, bob cats and what ever else there was it was loud to the point, I said I’m out, planed to rest more but hey motel rest?

Plussat: Everything

Miinukset: No

Plussat: The staff are very helpful.

Miinukset: The staff served unpleasant service. Logan, the desk employee, was disrespectful and didn’t assist me in what I needed.

Plussat: The staff and the restaurant downstairs were great!

Miinukset: The other guest had just had their cruises canceled. They were loud and rambunctious until around 4am and I had to be downstairs to catch the shuttle by 6:30. Wasn't great but I slept on the plane so it was cool.

Plussat: Comfortable relaxing

Miinukset: Clean

Plussat: It was clean and comfortable

Miinukset: no complaints it was just nice

Plussat: Airport Shuttle, free WIFI and really comfortable beds

Miinukset: Air conditioner was extremely loud and could not sleep with it on

Plussat: The price was right, shuttle service good, restaurant satisfactory, pool ok, tv was good, bed comfortable. Personnel was pleasant.

Miinukset: Not near anything, an old property, noisy air conditioning, maids seemed to socialize too much. This seemed to be a location where truckers stayed.

Plussat: nearest of airport

Plussat: Proximity to fll airport & restaurant on site.

Miinukset: No in room coffee maker, not a biggie, but would be nice.

Plussat: Ravintola vieressä

Miinukset: EI jääkaappia, kahvinkeitintä eikä microuunia huoneissa

Plussat: Lentokenttäkuljetus oli ilmainen

Plussat: Convenient to airport and cruise terminal

Miinukset:

Plussat: Restaurant staff were very freindly.

Miinukset: Did not like the bathroom it was very small, and no in room coffee

Plussat: price

Miinukset: roaches in hotel floor not moped towels not put in room on a daily basis

Plussat: There only overnigh, difficult to give an accurate and honest opinion.

Miinukset: Hotel front desk employees service, poor customer and elevator service.

Plussat: right close to the port and a nice coffee and restaurant,even if not included in the room price

Miinukset: the reception(closed at night,you check in through the glass and it does not feel safe)!

Plussat: BREAKFAST WAS SUPER COLD, EGGS WERE KEPT IN BRAIN MARIE. HOWEVER, THEY WERE SUPER COLD. BREAKY WAS ONLY EGGS AND BREAD. I RECKON A PIECE OF FRUIT WOULDVE BEEN NICE AS WELL. STAFF MEMBERS WERE GREAT AND SUPER HELPFUL.

Miinukset: THE BATHROOM SMELLED A BIT FUNNY.

Plussat: I like the staff! Very friendly. Building needs remodeling.

Miinukset: Didn’t like the limited parking

Plussat: Never tried the breakfast n location is alright

Miinukset: Better bathrooms n showers

Plussat: Front desk staff bald guy was mad rude and not understanding. I had two reservations and he gave me a hard time due too I didn’t have the guest name on the reservation only in the notes saying the guests name long story short I lost the reservation

Miinukset: Couldn’t get a refund i had the worst time I’m an essential working nurse and felt so disrespected and not welcomed

Miinukset: Vendingbmachinescbavrpoorvselectiojs and are pricy

Plussat: Nothing

Miinukset: Yes.

Plussat: Nothing. Do not stay here.

Miinukset: Everything in the room was sticky. The ac halfway worked. The tv didn’t work. The hardboiled were sour the next morning. Check in took 30 minutes. Bedding had a shoe print on it. Spend the 10 extra dollars to stay somewhere else. 3 stars is extreme

Plussat: The value

Miinukset: The computer was down and I couldn't get checked in for 2 hours. I was told that there is also a $99 security hold that doesn't come off of your credit card for a week. There were also a lot of rowdy guests that resulted in the police being called.

Plussat: Inexpensive

Miinukset: My car was involved in a hit and run while parked in the parking lot. Hotel didn’t have any adequate cameras to catch the driver who hit my car while I was in my room. Definitely not a 3 star hotel. The tub was very outdated with the paint peeling

Plussat: The bed and late check out, I guess, although the bed is loud and creaky. I was somewhat comfortable.

Miinukset: Where do I start? The check-in process was difficult to say the least. I was advised to walk to the bank....at 11:30pm....alone. When I had difficulty depositing money, a gentleman was quick to tell me I wouldn't get the money back for my room if I didn't check-in. So no help with ensuring I can check-in, but quick to keep my money. The two, I'm guessing, Latin men were very weird and made me feel uneasy. They really wanted to know where I lived and gave eachother a creepy look. Shortly after checking in, I'm pretty sure someone was trying to get into my room on more than one occasion. Thank God I put a chair in front of my door. They worked the night of 7/1. One guy, Faron/Jaron was very helpful and kind. I was told that breakfast was to be served between 8am and 10am, only to be told that they the restaurant wasn't open due to Covid-19 (which I completely understand, but they should have stated that.....I could have slept in.) The guy who worked the morning of 7/2 was cold and short with answering my questions. Housekeeping aggressively knocked on my door before it was time to check-out. I'm not sure why she was in a hurry, considering the fact that my room was not fully clean. The walls were dirty, hair in the shower, dirt on one of the beds....you get the point. All in all, this place is horrible and I would never stay here again.

Plussat: Location, clean room, price for now during this covid-19 pandemic.

Miinukset: No towel changes the last 2 days of my stay. Homeless people coming in for breakfast.

Miinukset: We arrived and the pictures don’t depict anything about this property, possibly when it was brand new. The bathroom we stayed in had a closet with the trim rusted to high hell, the tub faucet constantly stopped making it impossible to sleep, water damage on the ceiling that hadn’t been repaired, the television was garbage with pixel lines running through every inch. It sounded like you were outside even though you were locked in your room. Coffee but no coffee maker, the room was damp as hell and felt like a swamp, crackheads everywhere at all times of the night. Staff was friendly for the most part but I wouldn’t recommend for a vacation. This is a last resort resort

Plussat: Clean sheets and clean room

Miinukset: Food on site was too expensive.

Plussat: The room was comfy, affordable, and the staff was amazing

Miinukset: The pool was really gross and the location wasn’t in the best area.

Plussat: The pool was 24hr, and was heated up very well Also, the hotel was right next to the auto nation jaguar

Miinukset: The tub flooded every time I tried to take a shower, and I would not be using it as an actual tub due to the fact that it was somehow extremely dirty The cleaning lady dared to snitch our swimming trunks and swimming goggles

Plussat: The room was clean and the view was amazing from the balcony.

Miinukset: You could hear everything going on outside of the room.

Plussat: The Room Was Great

Miinukset: The Split Room Was Noisy

Miinukset: Only one elevator out of four working for most of our four days here. The last day, two out of four elevators working. Never more than two worrying our entire stay. Not even being worked on, just an apology letter on the elevator.

Plussat: Everyone was really nice.

Miinukset: No room service or bar.

Plussat: Staff, were superb!

Plussat: garage beds shower refrigerator

Miinukset: Elevators were being maintained with obstruction on main floor. Computers were down upon checking in. Others received keys from other front desk employees. We were not informed of the restaurant on the main floor for breakfast. We did not have a safe

Plussat: Room service

Miinukset: I paid for a certain room, which requires an upcharge, but they have it away. No credit issued,

Plussat: It was clean and the staff was very attentive and accommodating

Plussat: The pillows were heavenly and breakfast was delicious.

Miinukset: Controlling the temperature in the room.

Plussat: the staff was very helpful to my special needs.

Miinukset: a little to far away if you are going to miami beach

Plussat: Right on a great beach plus pool ! Free Fresh cookies Served poolside and drinks/food served to you poolside too!

Plussat: I like the location and amenities this resort has to offer. Even down to the juice bar at the lower level

Miinukset: This place was packed to maximum capacity. They had people by the packs lining every corridor, lobby and everywheee in between. I’ve never seen so many bell man carts stacked in a row anywhere. Thank goodness I had elite status and pre-signed in on-line for their mobile key. Or so I thought...we arrived at 5:30 pm and despite all this pre-check in key nonsense our room after a day of travel wasn’t ready and would be ready after a modest $175 dinner for 4 (2 adults and 2 children with one drink each) on their Casual next the pool fare. Yikes!

Plussat: Immediately pulling up you know this is going to be a beautiful place to stay! Staff was very nice and knowledgeable. Rooms were great and best of all we were right on the beach! Having Starbucks in the hotel was awesome! I would definitely go back!

Plussat: The staff is very friendly & courteous and helpful

Miinukset: Everything was great

Plussat: Very spacious and clean rooms. Service overall was excellent and the hotel is situated in the perfect location.

Plussat: I reserved a king room months ago and go there and they gave it away and only had queen.. not cool

Miinukset: All good

Plussat: Private beach Pool lounging area Private amenities in spa: pool, sauna, steam Restaurants on-site Gym

Miinukset: Poolside restrooms a bit messy during peak family time - Memorial Day Slow (phone) response sometimes

Plussat: Loved the location, and the amenities.

Miinukset: We felt the price was a bit steep.

Plussat: Pol area and beach View of ocean Starbucks

Miinukset: Restaurant sea level Poor help. Dirty. Bad menu

Plussat: The area

Miinukset: Ac went out had to leave my room so they can fix it

Plussat: Beautiful location. Staff were friendly and always willing to go out of there way. Clean and comfortable rooms. Loved pool restaurant. Access to the beach was perfect.

Miinukset: You can see hotel is showing some age. Hard to listen to people talk about how they paid half your price to be there. Should be more consistent with price.