Like the pool and the water slides
More restaurants and or another bar
Pool was nice
My only issue with this hotel/resort is the cleanliness. Upon our arrival, first thing I look at is how clean the hotel is, that’s what matters most to me. After a quick inspection of the place to kind of see if everything works properly, we found the living room sofa had unknown white stains on it, we had to cover it up with a huge blanket to even sit on it. The master bathroom floors were dirty and bathroom towels had hairs on them . Toilets and bathroom sinks kept clogging so we had to call the maintenance department to take care of the problem. There was also some electrical issues going on because every time I hit the main living room, it shocked me a few times. No good. The carpet in the dining room/living room was stained. It had a huge stain of what I can only assume was coffee that was spilled all over it. It had obviously not been cleaned because no one ever bothered to clean it up. When I spoke to the receptionist before our arrival, he said to me the suite had been cleaned and was ready for us. Is that their idea of a welcome? My take is, no matter how nice it seems on the exterior and how big the pool is, if the rooms are not clean, I’m not staying here again.
The pool grounds were nice. You could tell they take care of the upkeep for that area. As well, the bar staff was super friendly.
Overall dissapointed with my stay. When I checked in it was smooth, but I had to wait till 5 pm to check into my room. After check in, I was harassed about not wanting to buy a timeshare. I tried to use the Business center and the fax and printer machine was not working. When I tried asking for assistance. No one could assist me.
The experience was amazing
Pool was great
Staff needed to look more professional Room service took forever Not everyone in staff smiled or said hello Room needed to be updated
I loved the seclusion from the Vegas strip And the privacy from other rooms and guests
Parking was the only issue. With that said only because of the heat
Good off strip location
Beautiful hotel and we liked having a kithenette
Extra 20.00 per night fesort fee on checkin and pressured to listen to timeshare seminar
Will try to sell you a vacation plan
The staff was friendly and attentive
We did not know that this was a hotel that is part of Diamond Resorts and that upselling you was there primary purpose. We would not have stayed here if we knew that. They had 3 stars on Yelp which was the primary reason for staying
Spacious, comfortable, free Wi-Fi
Did not know about a $22.40 so called "usage fee" that was charged at check-in. Did not appreciate that at all.
This was the first time we went to vegas with our kids. We loved the resort the pool was great well eveything was. The bad thing is the strip is far so after the kids fall asleep you are too relaxed to make the journey to the strip lol.
My new secret place to stay in Las Vegas
My sister has been coming to Cancun for years and loves it. This was my first stay, and it's great. I like that it's off the strip and is family oriented. I love the beautiful, green grounds with nice trees, and the wonderful pools. The bed was so perfect, and the price was good. Also, this area of town feels safe, so I don't worry so much about my car overnight.
I don't like that the staff is in my face trying to sell me packages, etc. I even got I phone call on my room phone, and--say my last name is Jones--I answered tentatively, and the person said, "Is this the Jones residence?" Without first saying that he was with the hotel trying to sell me something. I, being a lone woman, was freaked out that someone had my name and room number. And then when I realized it was one of the Cancun salespeople, I was a bit annoyed.
Great resort !
Real friendly staff , nice accomodations , beatifull pool
Restaurant people dropped the ball , not as friendly
Fashion Show Mall ja Thomas and Mack Center sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja pesulapalvelut. Tämä huoneistolomakeskus tarjoaa asiakkailleen 93 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu omatoiminen pysäköinti.
Perustuu 3 641 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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