Stratosphere Hotel, Casino & Tower, BW Premier Collection

Arvostelut

Näytä arvostelut, jotka mainitsevat

+

OK

huhtik. 2019

5,4

The tower views and clean atmosphere

The gym was very disappointing, small unclean old equipment that didn’t work and needs to get a major renovation
Hyvä

huhtik. 2019

7,1

The price was good.

Better AC unit. Ran non stop and was incredibly loud.
OK

maalisk. 2019

5,4

Cleaness

The room was next to big fan on the roof, we could not sleep
Erinomainen

maalisk. 2019

10,0

The bed was super comfortable lots of pillows. Staff was amazing! Lots to do. Buffet was fabulous.

Nothing. Perfection!
Erinomainen

maalisk. 2019

8,2

the view from the tower

the room was older and the ac was not the best but for 29 a night im not complaining
Keskinkertainen

helmik. 2019

2,8

Buffet was great

The room was filthy wallpaper coming off wall bathroom sink had a sewer smell coming out of it
Erinomainen

syysk. 2018

8,8

It was comfortable and clean. The staff were very friendly and helpful.

No coffee maker, refrigerator or microwave. I thought all rooms came standard with these basics. I also wasn’t happy that my king size bed was given away even though I prepaid with the reservation and requested a late check in..
Hyvä

elok. 2018

6,2

Check in took 40 min, and the line up was crazily long

The room was comfortable. The mattress was quite soft and stable.

Check-in took 40 minutes (I am not exaggerating), and the waiting line was incredibly long. I don't know why the registration desk can't improve their service by increasing the speed.
OK

heinäk. 2018

5,7

Price, Customer service, convenience to text hotel for checking out and housekeeping needs

Water was shut off for 2 hours due to emergency, Location in a very unsafe area
OK

toukok. 2018

4,5

Mediocre stay

The pool and drinks

My room was given away at check in and I wasn't offered anything complimentary until I complained not to mention our room didn't get clean or offered any clean towels the whole 4 days we were there
Keskinkertainen

huhtik. 2018

2,5

Worse hotel I've stayed at in 20 years

Walking distance to LVCC (25 mins)

The rooms are horrible, kinda like a motel 6. Not clean, and the cleaners don't really clean the room every day - DISGUSTING. The whole hotel smells like a coffee shop in Amsterdam, people smoking pot in the rooms and on the floors. Loud noises in the room - one night I actually had to call security. Second night I had to switch rooms as the noise from the industrial a/c outside was just unbearable. I will not stay at this hotel ever again even if they pay me.
Erinomainen

maalisk. 2018

9,7

Nice price, but fooled with added resort fee

I waited in check in line for over an hour. The staff was very polite, at least the lady who assisted us. I paid an extra $15 per room, not for upgrade, but just for renovated rooms. Then to my surprise $40 a room a night was added for a “Resort Fee??”. The rooms were nice, clean and beds were comfortable. Other than the extra fee that was more than I paid for my room we had a very nice stay and I won a large amount of money to make it even better. I would recommend it.

Renovated rooms nice and clean with comfortable beds.

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