Portorož hotellia

Plussat: I. Concierge service was excellent as they graciously spent an hour or so with me on the phone PRIOR to arrival and proved just as gracious when I arrived. II. Excellent (and unexpected) almost all bike roughly 4 mile rail to bike/hike only trail from Portoroz to Isola Slovenia. III. Excellent FREE internet as I needed to work each day I was there and almost stayed a week. IV. Great HQ to tour by (A) ferry to (1) Isola, Slovenia (as trips are daily in summer) and (2) Ravinj and Pula in Croatia (weekends and Wednesday only in summer) with Raving being more charming and Pula having 3 Roman sites but more inudustrial; (3) Venice (once per week on Dora BU you may need to stay overnight) (B) car to multiple 30 to 75 minutes short road trips in Slovenia (including gorgeous and captivating Ljubliana) and Istrian peninsula of Croatia. V. Buffet British/American style lavish and tasty breakfast until 12 noon included in price. VI. Large rooms

Miinukset: air conditioning made room comfortable but it was irritating that theormostat did not work properly and was "off" and needed adjustment BUT room was able to be cooled but needed assistance form help..

Plussat: Breakfast excellent, location perfect in the centerin front of the beach.

Plussat: The quality of the cocktails in the Palace Bar

Miinukset: The quality of the cocktails by the Pool!!!!! Same price like Palace Bar, but on low quality!

Plussat: The hotel is nice as you would expect from a 5 star hotel. But the service is exceptional. The staff is beyond friendly, nice, warm and always willing to help. Still, the best thing is breakfast which is served in a beautiful hall up until 12. We really took our time and enjoyed the perks of extraordinary service. Good job!

Miinukset: Even though we were there in winter, so without an open outside pool, we believe that the SPA should be larger for this hotel.

Plussat: Best breakfast ever. Very comfortable beds. Perfect location. Amazing Concierge.

Plussat: Good hotel for the area.

Miinukset: no comment

Plussat: Everything is perfect

Plussat: Very friendly and accommodating staff, excellent breakfast, large rooms, nice swimming pool areas. Perfect location: on the seafront, close to cafes, restaurants and shops. There is a bus stop right in front of the hotel, but going for a walk to Piran on a sunny day (takes about 30-40 mins) is easy and highly recommended.

Plussat: Kiva huone ja mukava merimaisema. Erittäin kiva ja ystävällinen palvelu ja kaikki hoitui

Miinukset: Wasn’t aware that sea spa was closed.

Plussat: The best located hotel i Portoroz. Walking distance to the bay, as well as nearby romantic Piran. Rooms are renovated, although the reception area and the pool are not. Still, have been in most of the Portoroz hotels, but Bernardin is absolutely my favorite

Miinukset: Renovation a bit sloppy, bit still the best placed hotel in Portoroz.

Plussat: Maisema

Miinukset: Henkilökunta vähän heikohko

Plussat: Great location, excellent breakfast, polite staff. Very nice inside pool.

Plussat: Location was great, service was great. VIP section at the beach was a luxury. Food was great for adults. Kids pool at neighboring hotel (which we had access to) was enjoyable.

Miinukset: Not the best fit for young children. Rocky beach, and salt water pools were ok, but not ideal. Not great food options for toddlers.

Plussat: Sea-view & comfy room.

Miinukset: Restaurant is pricey, (room price included) wellness is really just a swimming pool.

Plussat: Nice hotel with amazing sea view. The room was comfortable, nicely decorated and spacious. The pool is a bit small, but nice anyways.

Plussat: Good location

Miinukset: As a 4 star hotel, they should have good conditions of the room facilities and the swimming pools temperature not suitable for the baby.

Plussat: Sea outview, place, clean rooms, meals, hotel services, restaurants and bars around and everything else.

Miinukset: Beach is very simple and the swimming area close to the hotel is not marked. For good swimmers it is no problem.

Plussat: the view

Miinukset: Poor breakfast and very bad coffee. No variety of vegetables and bread. Poor quality of the public areas. No kettle in the room.

Plussat: indoor and outdoor swimming pools were as w bonus. Food for breakfast and dinner were fine. A lot of kids in the hotel, so good place for families.

Miinukset: In general I would rate this property for 3 stars but 4 start is too much. Rooms are very small, bathroom even smaller - two people will not fit. All is quite old but clean.

Plussat: Everything!

Miinukset: Poop hours

Miinukset: Huone oli kulunut ja haisi pahalle. Ilmastointi ei toiminut. Aamiainen surkea. Ei neljän tähden hotelli, ehkä kahden tähden. Ei kannata maksaa 150 euroa yöltä.

Plussat: The location is good. It is only a short walk to Portoroz and Piran

Miinukset: Unfortunately, when I arrived it was the end of summer season and there was no airconditioning. It was then too hot to stay in the room during noon and afternoons.

Plussat: Aamupala on runsas ja monipuolinen.

Miinukset: Huoneet kulahtaneita, ulko- altaat toisen hotellin sisäpihalla, mielestäni hinta-laatusuhteessa ylikallis, toki meri on lähellä, mutta päästäkseen mereen, joutuu hotellin kiertämään. Lisävuodetta ei oltu valmiiksi pedattu ja patja oli noin 2cm paksu :(

Plussat: The sublime view on the sera.

Miinukset: The breakfast was always the same, too industriel and not variated.

Plussat: The food was good. The indoor pool with the whirpool was very nice.

Miinukset: Food allergens are written at a paper in front of restaurant - remember the slovinian name of the food, go out of restaurant, look up the food - no kidding. Drinks for dinner are not included, but there was no pricelist available most of the time. Shame that the great indoor pool is not available at the evening, especially when outdoor night swimming is forbidden.

Plussat: Nice location. We liked polls very much. The food was good. The staff was polite and efficient. The room was clean and comfortable.

Miinukset: Pillows and bed are uncomfortable

Plussat: Ystävällinen palvelu, erityisesti respassa. Melko edullinen pakettihinta. Kylpylän käyttö. Myös terveellisempiä vaihtoehtoja aamiais- ja illallisbuffeteissa.

Miinukset: Sängyssä oli kahdelle hengelle yhteinen peitto, se oli tosi ikävä ja kaipasimme erillisiä peittoja. Nukkuminen oli vaikeaa melun takia, melua kuului sekä naapurihuoneista että myös ulkoa (ilmeisesti jokin ilmastointikone) ja myös liikenteen melua kuului varsin paljon huoneeseen. Hotellissa oli kauttaaltaan varsin kuuma, erityisesti huone oli öisin aivan liian lämmin ja myös ravintola oli hyvin kuuma, vaikka oli vasta huhtikuu. Kylpylän puolella oli hieman omituisia järjestelyjä, joista ei missään suuremmin tiedotettu, kuten että molemmille sukupuolille oli yhteinen pukuhuone ja suihkut. Sauna Park oli vieläkin omituisempi paikka, siellä oli uimapukujen käyttökielto joka ilmeisesti koski koko aluetta - todella omituista ja vaivaannuttavaa, kun kuitenkin alue oli sekä miesten että naisten käytössä. Vaikka Suomi on saunojen kehto ja luvattu maa, niin edes meillä ei ole totuttu oleilemaan alasti ventovieraiden kesken, varsinkaan eri sukupuolta olevien. Niinpä Sauna Parkin käynti jäi meillä hyvin lyhyeksi, pyyhe ympärille käytiin vilkaisemassa ja äkkiä pois. Merivesikylpylässä taas saunat olivat pois käytöstä maanantaista keskiviikkoon, mitä ei myöskään ollut missään etukäteen kerrottu. Sekin oli pettymys, ettei ulkouima-allas ollut käytössä, vaikka ulkona oli jo parhaimmillaan 27 astetta lämmintä ja aurinko paistoi. Ravintolassa illallisella mikään juoma ei sisältynyt ruokailun hintaan, ei edes vesi, ja juomat olivat varsin kalliita.

Plussat: Kylpylän käyttömahdollisuus oli hieno juttu, meressä ei enää lokakuun lopussa oikein voinut uida. Kylpylässä oli isot suolaisen veden altaat ja vesi oli lämmintä. Aamiainen oli hyvä.

Miinukset: Pohjoismaista kahvia oli kuitenkin ikävä, cappuccinon juonti alkoi jo kyllästyttää. Wi-Fi pätki ainakin meidän huoneessa jatkuvasti. Illisella tarjoilijoille tuli pieniä lipsahduksia. Olikohan työpäivät liian pitkiä kun sama henkilökunta oli joka päivä aamiaisesta illalliseen.

Plussat: We had great very spacious room with nice view. The staff was friendly and helpful. The location is just perfect, right in front of the beach, we really enjoyed it even during the winter as it was about 18 degrees. The facilities were clean as well as our room. Our daughter loved the kid’s room, she found new friends there. We were not here first time and for sure, not the last time.

Miinukset: I found the water in the spa a little cold this time.

Plussat: Excellent hotel, with a connection to a very good swimming pool and saunas.

Miinukset: Parking possibilities are not suitable or known in advance. Garrage is not available for drivers park in, so you never know where your car is. Garrage is not available when you return after midniht, what you also don't know in advance. So you stay outside but you payed.

Plussat: Good location but same applies to many other hotels in Portoroz. Breakfast was very good. Did not have dinner there as we wanted to visit a restaurant nearby that had been recommended (Prego) and where so pleased with Prego we had dinner there twice. Parking in the backyard.

Miinukset: Feels cheap to be asked to pay 4 Eur rent for towels at the spa, rent bathrobes for 6 euros and if you want to use the minibar to store/chill your own beverages you are asked to pay rent for the minibar! Also to be advised by the hotel that the towels in the room and bathrobes are electronically monitored (so do not dare to steal them)?? Staff a bit somber and not a lot of smiles from any of them.

Plussat: The swiming pool with heated sea water and the whole facility was very nice and modern. Breakfast very variate with options for vegetarians and, vegans. Room with sea view.

Miinukset: Parking extra money, as well as if you use the sauna or if you use the bathrobes provided in the room. the room was very small and didn't really looked like of 4stars hotel. also needs some renovation.

Plussat: Great location with a fantastic view and helpful staff! Breakfast buffet was decent and private beach also a plus :)

Miinukset: They did not provide fresh towels everyday. I had to ask every morning for new towels which was a little bit weird for me.

Plussat: Very good meals, nice spa facilities

Miinukset: Warm rooms

Plussat: Great location

Miinukset: Wellness too small for 5 hotels, cold water, cold floors. No garage, parking space full.

Plussat: -

Miinukset: Hotel without smiles! The woman on recepcion at start was not polite, even more... The staff is working look like on pressure, without interest for gests. Very cold in pasarela hall connecting swiming pool and rooms. Hotel does not deserve 4 stars.

Plussat: Sijainti ja hotelliketjun (useampi hotelli vierekkäin) palvelut erinomaisia (kuntosali, altaat, erilaiset hoitolat). Lähellä rantaa/pääkatua ja hyvät kulkuyhteydet Piraniin ja Koperiin (josta juna esim. Ljubljanaan). Huone merinäköalalla oli hyvä valinta, ja se oli tilava ja siisti. Aamupala perushyvä.

Miinukset: Aamupalalla olisi voinut olla vaihtelua.

Plussat: Big, clean room, standard equipment, really excellent breakfast buffet in hotel Apollo, also for vegetarians. Nice guided water aerobics in swimming pool, a lot of resting spaces. Very close to center, restaurants and beach.

Miinukset: Hotel Neptun does not have its own reception desk nor pleasant lobby, so you have to go to hotel Apollo, which is connected with non-heated glass corridor, which had exactly the same temperature as outdoors, what was in January freezing cold. Through the same corridor is also access to the swimming pools so going there and especially back in bathrobe was really unpleasant. We also had to go to hotel Apollo to breakfast. Hotel Neptun is situated uphill, so to get to the beach or town center by foot you have to walk downstairs outside or go around on the steep street. At swimming pool bath slippers are not allowed, what I have never seen before at any spa. You have to walk barefoot, which due to wet floor is very dangerous and also not very hygienic - dirt and hair from the floor you bring directly to the swimming pool.

Plussat: We liked the staff - its professionalism,friendly attitude, wonderful attitude to children. Breakfasts - great choice. Beautiful spa, swimming- pools.

Miinukset: We liked everything.

Plussat: good location, parking for free

Miinukset: lobby was dirty and stinky, food shold be better, nota valou for money.

Plussat: We had a great sea view from our hotel room. The spa offer is affordable and has a great variety of massages etc.

Plussat: service was mediocre and the food during the breakfast was just terrible. Other than that, hotel Neptun is ok

Plussat: All hotels in resort Life Class is conected and in the centre of Portorose. It is the best located resort in this area. Fully recomended.

Miinukset: There is a lack of parking space in spite of the fact that there is a hotel parking (pretty crowded). It is recomended to book in advance.

Plussat: The room was spacious, clean, had a balcony looking towards the sea. It was also on the sunny side as the weather was sunny during whole of my stay so I was able to sit on the balcony (it was the end of December!).

Miinukset: The swimming pools were overcrowded in the afternoon (but I found my perfect timing

Plussat: Everything important was great.

Miinukset: Poor parking availability.

Miinukset: The communication before check in was bed. Nobody answered the phones as we were calling for late check in. And they replayed on my e mail as we already checked out.

Plussat: The swimming pool and terme were awesome. Hotel is very clean. Breakfast was great. The beach is also very near as well as city center.

Miinukset: They charge you 6 Eur for using bath coat and towel. In a hotel which declares itself as a spa hotel.

Plussat: Good breakfast; very nice and helpful staff. Quite a big room.

Miinukset: Air conditioning could work better in the room.

Plussat: Large room with big balcony and windows. Room has new furniture and interior. Separate wc and bathroom. Breakfast is very good.

Miinukset: Poor sound insulation, very slow elevator, hotel is on the hill, so you need climb to it. Too many people in the pools... Anyway, it's a good choice.

Plussat: Nice room and a terrace, as well. Nice breakfast. It is close to the main street which passing by the seaside. Clean refurbished hotel. It is one of 7-8 hotels of Life Class hotel chain, they are all in same area of Portoroz.

Miinukset: Lot of things. Bathrobe waits for you in the room wrapped up with the paper on which says - 6 EUR for usage. So miserable of them. Never in my entire life and nowhere I saw this! I travelled in 4 continents and dozens of countries. Also - 2 of these wrapped-ups waited for us and there were 3 of us, no for the child. Slippers - there's no any in the room!?? Once you find the way to pools through labyrinths you stay stunned. 2 cabins for changing. Lockers without keys!??? In the pool area no offering of towels??? You cannot find in pool areas a spot where you can drink a glass of water. I had to go out from the warm pool to cold hallways with my son to find the toilette where I was giving him to drink a water from my hands! Come on...!??? Parking - you have some areas for it 100m from the hotel, but they are over crowded because these are for all hotels from the chain, so you have to go to another, 500m away??

Plussat: Spacious modern room and good quality breakfast.

Miinukset: Considering the price of the room I would have expected services such as a kettle or coffee facilities in the room and better bathroom kit (not just liquid soap and nothing else). Also, use of the spa is included but the use of the bathrobe you find in the room is at a charge of €6 per person. There is even an extra charge for the check-in (€1,50 per person) which is unheard of! Use of the car park is also an extra.

Plussat: Everything was great!

Plussat: The staff was really friendly!

Miinukset: The tv reception was poor.

Plussat: Sauna is really good. Staff is very friendly. Private garage parking.

Miinukset: Bed mattress was really bad. We both had back pain the next day. It's still old style spring matress.

Plussat: Beautiful hotel, Nice location, everything is clean and new. Good breakfast, locitain bath supplies.

Miinukset: Water was not hot enough to have bath

Plussat: The location was amazing. The staff and the guest were very courteous. The breakfast was wonderful.

Miinukset: Nothing

Plussat: Location, food, stuff

Miinukset: The swimming pool is too cold, it is OK for summertime, but not for school holidays in the end of October. The pools are overcrowded with not enough chaise-longues. The pool area and changing rooms are durty. It was quite an unpleasant experience since we are frequent guests and never had any problems with pool before.

Plussat: We booked the hotel because of the location and because we only needed a place to sleep, so we didn't use any of the hotel facilities apart from the room & breakfast; it was a good value for money.

Plussat: Sijainti ja palvelut, lähellä merta,hyvä näköala, sisäuima-allas

Miinukset: Siisteydessä olisi ollut parantamista, vanhat rakennukset ja huoneet, kaipaisi kunnostusta/kokonaisremontin

Plussat: Nice tidy

Miinukset: All was good

Plussat: Aamiainen oli hyvä. Olisin toivonut, että ulkoallas olisi ollut lähempänä, mutta menihän tuokin ihan mukavasti, kun siihen tottui, ettei se ollut "kädenulottuvilla". Huoneessa oli ilmastointi, mikä oli loistava juttu:)

Miinukset: Meri oli täynnä jotain ruohoja, ei siinä oikein halunnut uida.

Plussat: Meren läheisyys. Upea sää ja maisema. Uintireissut meressä hienoja.

Miinukset: Allasalue kiinni. Huoneet vanhanaikaiset ja korjauksen tarpeessa. Mutta pärjättiin. Hinta liuan korkea tasoon nähden.

Plussat: Position, proximity of the sea, heated indoor pools with sea water... Walking distance of Portorož and Piran.

Miinukset: Noisy ventilation in nearby restaurant.

Plussat: NOTHING!!!! Air conditioner was working in the room..

Miinukset: EVERYTHING! Parking - not enough space Air conditioner - wasn't working for the temperature. The entrance to the hotel is beautiful but then you go to other buildings and the condition is awful, old, dirty and smelly!! Breakfast was a disaster! There are signs saying: don't take food with you outside. What kind of place is it that they have to write this? The swimming pool you see on the fotos is public and don't belong to the hotel. There is even more people than at the breakfast.. There was no elevator. Actually anyone could walk to the other buildings of the hotel. Doors are always open and there is no-one to watch! TV is defiantly an oldtimer..... Bed was horrible! It was the worst hotel I have ever stayed at!

Plussat: Henkilökunta oli mukavaa ja ystävällistä. Aamupala oli tosi hyvä. Ilmainen hyvä parkkipaikka.

Miinukset: Huone oli aika vanha ja siellä haisi tunkkainen tupakka. Kylpylä oli vähän tylsä ja pukutilat olivat huonot.

Miinukset: opposite the door of room 18 there is a laundry room. washing machines work at night. noise is heard.

Plussat: This is a quiet, well-located and extremely comfortable hotel which we've already visited a couple of times and will surely continue to do so in the future. It's an ideal location for walking, or for travelling further afield and discovering Istria.

Plussat: Hyvä palvelu. Auto turvassa hallissa.

Miinukset: Aamupala olisi voinut olla monipuolisempi. Ei vastannut hintaa.

Plussat: Covered car park

Miinukset: The room was too warm. Also with the windows open still too warm.