Portorož hotellia

Plussat: Nice hotel, nice room, nice spa, nice breakfast, friendly staff

Miinukset: bad service at breakfast, only 2 waiters for the whole hotel ! 5 star hotel ??? NO no private sea beach - only outdoor pool

Plussat: I. Concierge service was excellent as they graciously spent an hour or so with me on the phone PRIOR to arrival and proved just as gracious when I arrived. II. Excellent (and unexpected) almost all bike roughly 4 mile rail to bike/hike only trail from Portoroz to Isola Slovenia. III. Excellent FREE internet as I needed to work each day I was there and almost stayed a week. IV. Great HQ to tour by (A) ferry to (1) Isola, Slovenia (as trips are daily in summer) and (2) Ravinj and Pula in Croatia (weekends and Wednesday only in summer) with Raving being more charming and Pula having 3 Roman sites but more inudustrial; (3) Venice (once per week on Dora BU you may need to stay overnight) (B) car to multiple 30 to 75 minutes short road trips in Slovenia (including gorgeous and captivating Ljubliana) and Istrian peninsula of Croatia. V. Buffet British/American style lavish and tasty breakfast until 12 noon included in price. VI. Large rooms

Miinukset: air conditioning made room comfortable but it was irritating that theormostat did not work properly and was "off" and needed adjustment BUT room was able to be cooled but needed assistance form help..

Miinukset: The breafast room was untidy after previous guests.

Plussat: perfectly located old-style/newly furnished hotel in Slovenia's riviera. walking distance from portoroz marina, almost walking distance from historical Venetian Piran. Hosts two great restaurants - both the casual and gourmet are great quality

Miinukset: room cleaning was somewhat unstable

Plussat: Location, breakfast

Plussat: Very comfortable stay - great location and very helpful staff.

Plussat: - room was very nice and clean - good breakfast - spa facilities were very good

Miinukset: The plates at the dinner were dirty. The signs for spa were confusing, also the staff wasn't helpfulful with this. The Terme Portorož where the main spa center is located, are 5 minutes walk away even thoug they are connected by a hall. The pathway is complicated an very confusing

Plussat: Kiva huone ja mukava merimaisema. Erittäin kiva ja ystävällinen palvelu ja kaikki hoitui

Plussat: A true 5 stars experience. Very polite staff, amazing and diverse breakfast. Highly recommend!

Plussat: Big comfortable room and bathroom.

Miinukset: The room we stayed in has no sea view. Breakfast did not include vegan spreads, e.g. chickpeas spread or vegan pate...

Plussat: Panorama, strategic location.

Miinukset: Room was very small.

Plussat: Great breakfast with beautiful view. Many places to relax. Everything exactly as on pictures.

Plussat: The view was amazing.

Miinukset: There were no other guests so we had to wait a lot for the check-in.

Plussat: Once there, everything. The staff is very nice, the house is clean and the view is breathtaking. It's the highest point in Portoroz, it's calm, very well suited for lone travelers or couple and families that like a break and want to rest in a peaceful atmosphere. If I ever come back to Portoroz I would also come here.

Miinukset: That I didn't check how hard it is to come by walk with a suitcase ☺️

Plussat: Hieno puutarha, hyvä nettiyhteys ja siisti paikka. Sain oman huoneen ja kylppärin. Mukava avulias henkilökunta.

Miinukset: Sijainti mäen päällä kapean tien varrella toi haastetta tottumattomalle autoilijalle.

Plussat: Amazing view and very kind owners

Plussat: Warm friendly hospitality of staff, plentiful breakfast with lots of choices, option to have a ride to/from the center of town which we didn't need as the walk is so nice. Nice patio balcony off of 4 bed dorm room. Views, tranquility were very nice.

Plussat: Very friendly staff, great breakfast, the surrounding is calm and nice. At the reception you can even borrow some books to read and hang out with other guests at the terrace.

Miinukset: Only two bathrooms at ground floor, but there was no problem since there weren't many guests.

Plussat: Location and room.

Miinukset: Ala carte restaurant is not working. It must work.

Plussat: You are facing sea and almost on the beach, so enjoy sunsets on the balcony. Few good restaurants close by and On waterfront you will find an excellent path. Very relaxing atmosphere.

Miinukset: just to be remembered that end of September and beginning of October is the season of jellyfish. Though it is just structured water, when a lot of it swimming is very specific experience

Plussat: good venur plenty of choice

Miinukset: short order chef only did omlettes

Plussat: Maisema

Miinukset: Henkilökunta vähän heikohko

Plussat: basic food , not fresh and not tasty

Plussat: Everything

Plussat: Location was great, service was great. VIP section at the beach was a luxury. Food was great for adults. Kids pool at neighboring hotel (which we had access to) was enjoyable.

Miinukset: Not the best fit for young children. Rocky beach, and salt water pools were ok, but not ideal. Not great food options for toddlers.

Plussat: Amazing staff, very nice clean in the room and the community area also. The breakfast and the dinner was great and plentiful. The hotel is beautiful, everything is close.

Plussat: The room, the breakfast, the spa, the massage

Miinukset: You have extra charge for the bathrobe, sauna etc..

Plussat: Ystävällinen palvelu, erityisesti respassa. Melko edullinen pakettihinta. Kylpylän käyttö. Myös terveellisempiä vaihtoehtoja aamiais- ja illallisbuffeteissa.

Miinukset: Sängyssä oli kahdelle hengelle yhteinen peitto, se oli tosi ikävä ja kaipasimme erillisiä peittoja. Nukkuminen oli vaikeaa melun takia, melua kuului sekä naapurihuoneista että myös ulkoa (ilmeisesti jokin ilmastointikone) ja myös liikenteen melua kuului varsin paljon huoneeseen. Hotellissa oli kauttaaltaan varsin kuuma, erityisesti huone oli öisin aivan liian lämmin ja myös ravintola oli hyvin kuuma, vaikka oli vasta huhtikuu. Kylpylän puolella oli hieman omituisia järjestelyjä, joista ei missään suuremmin tiedotettu, kuten että molemmille sukupuolille oli yhteinen pukuhuone ja suihkut. Sauna Park oli vieläkin omituisempi paikka, siellä oli uimapukujen käyttökielto joka ilmeisesti koski koko aluetta - todella omituista ja vaivaannuttavaa, kun kuitenkin alue oli sekä miesten että naisten käytössä. Vaikka Suomi on saunojen kehto ja luvattu maa, niin edes meillä ei ole totuttu oleilemaan alasti ventovieraiden kesken, varsinkaan eri sukupuolta olevien. Niinpä Sauna Parkin käynti jäi meillä hyvin lyhyeksi, pyyhe ympärille käytiin vilkaisemassa ja äkkiä pois. Merivesikylpylässä taas saunat olivat pois käytöstä maanantaista keskiviikkoon, mitä ei myöskään ollut missään etukäteen kerrottu. Sekin oli pettymys, ettei ulkouima-allas ollut käytössä, vaikka ulkona oli jo parhaimmillaan 27 astetta lämmintä ja aurinko paistoi. Ravintolassa illallisella mikään juoma ei sisältynyt ruokailun hintaan, ei edes vesi, ja juomat olivat varsin kalliita.

Plussat: Kylpylän käyttömahdollisuus oli hieno juttu, meressä ei enää lokakuun lopussa oikein voinut uida. Kylpylässä oli isot suolaisen veden altaat ja vesi oli lämmintä. Aamiainen oli hyvä.

Miinukset: Pohjoismaista kahvia oli kuitenkin ikävä, cappuccinon juonti alkoi jo kyllästyttää. Wi-Fi pätki ainakin meidän huoneessa jatkuvasti. Illisella tarjoilijoille tuli pieniä lipsahduksia. Olikohan työpäivät liian pitkiä kun sama henkilökunta oli joka päivä aamiaisesta illalliseen.

Plussat: Das Schwimmbad war gut aber ein bisschen rutschig.

Miinukset: Ich werde in Englisch schreiben. This hotel deserves to go bankrupt. I have stayed in numerous hotels and Pensions the last few years and this was the worst ever and I mean ever. They deserve to lose their stars. The personnel in the hotel seem to be working scared and were rarely helpful. There are many hidden costs and the food in the evening is only meant for people who have lost their taste for food. The desserts were thawed out cheap cake bought from a cheap store somewhere and are unfit for a so called four star hotel. There are no internal maps for the hotel complex and it is very hard to find your way to any massage appointments. I informed the reception and the restaurant that I would like to speak with a manager but they never forwarded my request. I never saw one manager. There were no handouts available for what to see in the near and no local maps from the surrounding area either. If this hotel is worried about competition, they should be. If I was the owner of this place and realized how bad it is, I would fire the manager and hire people who care about their guests. This is not a Slovenia problem but a Hotel Apollo problem. This hotel should be ashamed of itself and I personally hope that it goes bankrupt unless they change course and start to put the customer first. The restaurant deserves absolutely no stars and the food should be given to the seagulls flying around the hotel every day. The walls in my room were so thin that I could hear both neighbors very clearly. If you hate smoking, then do not open your balcony door because your room will quickly become smoke filled.

Plussat: Coming back regularly for good relax and spa and it was pleasant again.

Miinukset: Weak internet, at least on 3rd floor.

Plussat: Breakfast - wide range to choose, nice fruit, pancakes, cook to prepare fresh omelette, fried eggs, bacon etc..., bathroom nice and clean, room clean, big. Free parking - we have no problem to find a place.

Miinukset: Very bad view - we were looking at the wast bins and next to our room were Noisy AC units. Hotel was clean but a little bit smelly. All Thursday the spa was closed. 6eur/bathrobe for rent. Quite expensive.

Plussat: Very good facilities and a fab location

Miinukset: Outdoor pool was closed until 2pm on a Tuesday- a little disappointing as it is peak summer

Plussat: Good location Good value

Miinukset: Staff tired

Plussat: Breakfast was amazing. Spa was very nice, very weel maintained. Staff was extremely friendly.

Plussat: Very kind staffs & services. comfortable location. Charming & quiet.

Plussat: Very good breakfast :) clean room, nice staff.

Miinukset: Bad is too soft...

Plussat: The location was amazing. The staff and the guest were very courteous. The breakfast was wonderful.

Miinukset: Nothing

Plussat: terme

Miinukset: noisy air condition at night

Plussat: Great location, nice sea view from the room.

Miinukset: Bad service, parking additional charge, towels for the pool additional charge, sauna additional charge, etc. Average spa facilities. Bad value for the money you pay and you would definitely expect better service and more professional staff in the hotel that is classified as 4 stars superior. Someone should train staff how to make guests feel welcome. Above average prices for under average stay. Leaving disappointed and with a feeling you are being ripped off, but no one even asks you when checking out, how was your stay.

Plussat: Nice glamour retro touch. Great breakfast.

Plussat: Location was ok. The staff were friendly. Food was average.

Miinukset: The rooms are a little bit out dated. I had a problem with a sink. Water was staying in the sink. The hairdryer stopped working and there was no usb charger in the room.

Plussat: Everything was perfect.

Miinukset: It was a bit cold in a pool.

Plussat: Wonderful location, amazing view and very kind and helpful staff!

Plussat: - clean and spacious rooms and bathroom. - Very good breakfast.

Miinukset: The checking in process was very difficult, I had to go to other hotel to check in and then go to my hotel. - Enering and leaving my hotel was very difficult, especially through the parking garage, I had to take stairs and two elevators to reach my room. - Elevators were old and smells bad. - A/C was very hot. - I really didn't like my stay there.

Plussat: Beds were really extra large, and the food is excellent

Miinukset: You have to pay extra for almost everything, e.g. massage, using the fittness room, using the sauna and even for parking

Plussat: All was great

Miinukset: There is not free parking

Plussat: comfortable bad, clean bathroom, wide selection of breakfast, politely staff

Plussat: Since there was no room in the Hotel Metropol, we are here to be placed near Hotel we like. We were surprised because the room was comfortable and beautiful, beautiful terrace, huge bathroom and a fantastic view of the forest, so we slept well. We used the services of the hotel Metropol, a swimming pool, spa, and breakfast is perfect, so I absolutely recommend this hotel even though it does not have a reception, it may also be interesting, because as you are in your apartment, but you have privileges to the hotel.

Miinukset: Maybe it is just a little turning room, as they are already dirty walls and doors that are doing a little better at the entrance of the hotel, worked hard, but we had a card ... maybe it's a contact.

Plussat: staff were very kind. The gotel was located across the street from the place my convention was held

Miinukset: Hotel is a bit old, yet bathroom looks renewed

Plussat: Very satisfied with the stay in the hotel. Hotel staff is friendly and helpful. Good location also for families with small children.

Plussat: Old stile room accommodation

Miinukset: Everything was ok

Plussat: nice staff, good food and close to the beach and city center

Miinukset: lunch hour is a little bit narrow in means of time (only from 19 till 20:30). I would prefer a possibility to have supper till 22:00.

Plussat: There is no internet connection in the rooms you have to go to the hotel next door (the same company to be connected. The tv doesn't work all the time and there are no international channels. But, the hotel is very clean and the staff is friendly

Plussat: Hyvä hotelli, siisti, ystävällinen henkilökunta, suhteellisen edullinen, kiinnostava matkakohde

Miinukset: Henkilökunta joutui vähän aikaa selvittämään netin kautta tehtyä varausta, koska oli useita melkein samannimisiä asiakkaita

Plussat:

Miinukset: No easy access to the hotel, the baggage has to be carried up the stairs to get to the reception. This hotel belongs to Metropol chain hotels. Metropol Hotel is 5 star and is situated 50 meters from Roza hotel. All activities you can get in Metropol hotel and not in Roza hotel. Breakfast is served in this hotel, but dinner is served also in Metropol hotel. They should write down explanation.

Plussat: Hyvä sijainti, näköala, huone mukava vanhahtavuudestaan huolimatta, hyvin miellyttävä ja monikielitaitoinen henkilökunta

Miinukset: Autoilevalle asiakkaalle hotellin löytäminen osoittautui vaikeuksi - katse ei osunut sisääntulo-jalankulkureitin yläpuolella olevaan ainoaan nimikylttiin. Voisi olla vähän näkyvämpi viitoitus tai nimikyltti itse rakennuksessa.

Plussat:

Miinukset: No easy access to the hotel, the baggage has to be carried up the stairs to get to the reception.

Plussat: Bathroom was clean and modern.

Miinukset: 1. Problematic parking. 2. Room furniture old and too dark. 3. Some facilities (e.g., swimming pool) offered in neighbouring hotel but information about opening hours was not correct.

Plussat: The breakfast was okay.

Miinukset: The drain in the shower was horrible and there were ants in one corner of the shower. We said that to the owners, I assume they partialy cleaned the drain, because the drenige was the same and the ants were there in a minute. The odor in the hotel was quite bad, mostly the smell of moisture.

Plussat: Hyvä sijainti, lyhyt matka rantakadulle, helppo tulla omalla autolla, parkkitilaa hotellin edessä ilman erillistä maksua. Loistava wi-fi. Mahtava maisema parvekkeelta. Hyvä sänky memory foam patjalla ja tyynyillä.

Miinukset: Aamiainen vaatimaton, yleiset tilat nuhruiset, illalla yleisissä tiloissa pimeää, huoneen wc:n allas/vesihana systeemi outo

Plussat: Hotelli tosi hyvällä paikalla rannan lähellä,silti omassa rauhassaan! Allasalue tosi viihtyisä ja siisti,altaalla olimme usein oman perheemme kesken! Huone siisti ja sängyt ja tyynyt mukavat! Neljän hengen perheemme majoittui hyvin deluxe-family huoneeseen! Aamiainen oikein hyvä ja loppumaan päässeitä tuotteita täydennettiin aivan loppuun saakka!

Miinukset: Parisängyssä vain yksi peitto.

Plussat: View at the sea, good breakfast

Miinukset: The balcony

Plussat: Erittäin ystävällinen henkilökunta, siisti, remontoitu ja tilava huone. Uima-allas oli kiva lisä, sinne saattoi myöhäänkin pulahtaa pitkän päivän jälkeen.

Miinukset: Ainoa kehitettävä asia olisi kahvikone aamupalalla. Kun väkeä oli paljon, hidas kahvikone ei oikein palvele, vaan kahvia joutuu turhaan odottelemaan. Kulku hotellille jyrkkää ylämäkeä, saattaa olla joillekin ongelma. Mukavasti siinä kuitenkin kunto kasvoi

Plussat: Nice family hotel with awesome pool, great breakfast and very kind staff. Highly recommended!!!

Plussat: Meillä oli upea merinäköala huoneesta. Hotellin henkilökunta oli todella ystävällistä. Emäntä neuvoi retkien kanssa. Aamiainen oli runsas ja hotellilta oli mukavan lyhyt matka ravintoloihin ja kylälle. Huone oli hyvin hiljainen ja tilava. Oikein hyvä kokemus.

Miinukset: Aamiaisella oli vain yksi kahviautomaatti ja siihen oli jatkuvasti jonoa.

Plussat: everything was good. The staff was very friendly and kind. Breakfast was abundant and tasty. The beach was closed. The parking place is safe and comfortable.

Plussat: More beautiful than in photos on website.

Miinukset: Restaurant out of order.

Plussat: Our room was nice, I believe the bed AND pillows were memory foam, a nice touch. Bathroom was spacious and the shower was cool, the whole room had a modern vibe that was unusual for Europe The pool deck looked nice (due to bad weather we didn't get to use it). It was especially nice to have the restaurant in the hotel, breakfast was great and dinner was AMAZING!

Miinukset: For those looking for easier access to the waterfront and main strip in Portoroz there are closer hotels you could choose. Also a warning, the pool that looks like a hot tub is not a hot tub, its just a cold-temp pool that bubbles and lights up like a hot tub. Not a huge loss but we were a bit bummed thinking it was a hot tub and then realizing it wasn't when we got there.

Plussat: Everything was great! Thank you! :)

Plussat: Everything was good, room, equipment, view, comfort, location, food

Miinukset: slow elevator, hotel is old so rooms look like that, stairs to beach and back

Plussat: I stayed in a double room at Hotel Neptun with one of my sons aged 3. It's close to the beach and features an indoor playground, so I'd recommend it for families. The staff at the hotel restaurant was really very nice, the food at breakfast and dinner was delicious, with a wide variety of food on offer, including some Istrian specialties. Our room was always clean and very big for a double room. I'd definitely choose that hotel again, and I would recommend it to friends.

Miinukset: The only thing I disliked was that the price per night was relatively high.

Plussat: Great location near many restaurants. Amazing sea spa with comfortable beds and good umbrellas. Very good breakfast.

Miinukset: Many stairs. Breakfast only untill 10.00 am. No light on the balcony (centrally operating untill 22.00 pm, but our light was on only 1 evening of our 6 night stay). Only 1 small elevator for guests and staff.

Miinukset: The lock on the room's door didn't work properly.

Plussat: Super freindly staff, especially the experienced. Younger staff was less impressive. Cleanliness was spot on! Facilities as well. Aged but well maintained. Room size.

Miinukset: The food and add on surcharges that were included in price before!! We have stayed at this hotel 2years ago and the food offer was much better in terms of quality and variety then, compared to now. Breakfast in particular was an extreme disappointment. Fried eggs looked and tasted like they were made hours before and just kept warm, while croissants were always from the day before. During our seven days there we never once had them warm or fresh at least. Dinner was slightly better, however still far below standard. This is just unacceptable for a 4 star hotel. Additionally extras like use of outside parking area and bath robes was included in the price during our previous stay, while this time around we were charged extra for it. Yes, the parking surcharge was mentioned in the conditions (i checked post factum), but i never looked at it prior to booking expecting the same conditions as before.

Plussat: The hotel is in a good location, few minutes to the hotel beach with deck chairs and parasols. The hotel has a thermal pool. The breakfast is fantastic and the hotel staff are wonderful, friendly

Miinukset: Although it was stated (via bookinga) that parking was included in the price, it had to be paid on departure. It's not expensive just unexpected.

Plussat: Welness and pools, good food.

Plussat: Sijainti ja hotelliketjun (useampi hotelli vierekkäin) palvelut erinomaisia (kuntosali, altaat, erilaiset hoitolat). Lähellä rantaa/pääkatua ja hyvät kulkuyhteydet Piraniin ja Koperiin (josta juna esim. Ljubljanaan). Huone merinäköalalla oli hyvä valinta, ja se oli tilava ja siisti. Aamupala perushyvä.

Miinukset: Aamupalalla olisi voinut olla vaihtelua.

Plussat: We liked the staff - its professionalism,friendly attitude, wonderful attitude to children. Breakfasts - great choice. Beautiful spa, swimming- pools.

Miinukset: We liked everything.

Plussat: good location, parking for free

Miinukset: lobby was dirty and stinky, food shold be better, nota valou for money.

Plussat: We had a great sea view from our hotel room. The spa offer is affordable and has a great variety of massages etc.

Plussat: service was mediocre and the food during the breakfast was just terrible. Other than that, hotel Neptun is ok

Plussat: All hotels in resort Life Class is conected and in the centre of Portorose. It is the best located resort in this area. Fully recomended.

Miinukset: There is a lack of parking space in spite of the fact that there is a hotel parking (pretty crowded). It is recomended to book in advance.

Plussat: Amazing hotel near the coast. We loved it here.

Plussat: Hyvä palvelu. Auto turvassa hallissa.

Miinukset: Aamupala olisi voinut olla monipuolisempi. Ei vastannut hintaa.

Plussat: Good place, with dedicated parking - Bar open as needed to get a good beer after the way there. Personal was fine and as well the breakfast was quite nice. Appreciate the fruits and overall happy with stay

Miinukset: Coffee machine for breakfast definitely needs an upgrade as coffee was not the best I would expect there. Also smoking should not be allowed in the rooms or balcony, was smelly over from some rooms next to us. Not happy if you have kids...

Plussat: Some staff friendly others not helpful. Great view from room balcony. Good breakfast and coffee. No restaurant on site. Very clean room and good underground parking.

Plussat: Location is very good, super close to the beach

Miinukset: Breakfast was very basic for 10 EUR pppd. Also, there was a group of 50 children staying at the hotel causing a lot of noise from 06h00 am to 09h00 am.

Plussat: This hotel is situated in an exceptionally picturesque and peaceful location and is ideal as a base from which to discover Istria - there is also free car parking. The hotel is very quiet and comfortable with friendly and helpful staff.

Plussat: Normal self service

Plussat: The swimming pool and terme were awesome. Hotel is very clean. Breakfast was great. The beach is also very near as well as city center.

Miinukset: They charge you 6 Eur for using bath coat and towel. In a hotel which declares itself as a spa hotel.

Plussat: Sea spa area is nice, outdoor pool is pleasant. Breakfast was very good.

Miinukset: You have to pay for parking 5 Eur/day but there is never enough space at the hotel, we had to park our car at another hotel and then climb up the hill. They charge 6 Eur for a bathrobe. Room was not very clean, terrible view, hotel is very far from the spa, you have to climb several stairs and walk to get there. It is advertised as family hotel but you have to book family room to get facilities for children. Hotel is up on the hill, far from the beach and promenade.

Plussat: Terme that's why I stay there.

Miinukset: Problems with car parking. Hotel parking is too small. You've to park at some distance from the hotel.