La Quinta Inn & Suites by Wyndham Downtown Conference Center

The staff member who checked us in was really friendly and even upgraded our room from a single double bed to a king!

Immediately upon arrival we were unable to get into the first sliding doors because they were locked, (entrance in drive in front of parking garage), so we had to walk around the building. After check-in we were immediately approached by a homeless man who asked us for money. Made us a little uncomfortable that he was hanging out around the cars on property waiting for guests to come out. Then when we went to park our car, several other questionable people approached us. An hour later we wanted to grab something from our car and as soon as one foot stepped outside the hotel sliding doors we were approached by another homeless couple. When we went back into the building this couple started slamming on the glass door trying to get our attention. A few hours later as we were getting in bed, the fire alarm started going off. We woke up and started to head into the hallway but weren’t sure if it was an actual emergency... called the front desk and they told us that someone had just burned something in their room but we were safe. Seemed odd that not enough time had passed for the fire department to get there to check everything out, and obviously inconvenient to be woken up. Staff was friendly, but overall environment didnt feel safe.

The breakfast was great. All staff except housekeeping was so polite and friendly. Very helpful and sweet.

The front desk, kitchen, and various other staff were polite and helpful...but the housekeeping staff is incredibly lazy. First room was VERY dirty in both areas. Both areas just needed someone to do a thorough job. Was moved to another room that was better. The housekeeping never cleaned our room and when we asked for something we were told they didn't have it. The housekeeping is the ONLY reason I will never return.