Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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2,0
Miinukset: Alamo personnel closed their desk and they were gone when I arrived. Avis and Budget were still around. I rented from them.
arvostelut:
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7,2
Miinukset: Drop off was far away from luggage carts no help to get bags over there. Car was not ready for rental had to wait then model changed just give us the option sooner
arvostelut:
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5,2
Plussat: Staff was friendly and drop off was fast.
Miinukset: We arrived to find a line with one employee issuing cars. The problem was they didn’t have the cars that had been reserved. One lady had been waiting for 45 minutes. She attempted to get assistance from others who were not visible but she wasn’t sure they were even there since they were not responding. I heard her ask if Enterprise had any cars available and then two other employees materialized. We were given a nicer vehicle than reserved at no additional price so that was good, but when you reserve a vehicle 8 weeks in advance, you shouldn’t be kept waiting while folks are scavenging for cars.
arvostelut:
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10,0
Plussat: Staff was great and drop off was very easy.
Miinukset: Counter was closed at pick-up with no instructions to go to booth in garage.
arvostelut:
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10,0
Plussat: Easy to reserve. Quick pick up & drop off. Great car. Nice people.
arvostelut:
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4,0
Plussat: The car itself was fine. The people working customer service were great.
Miinukset: There was an awful smell in the car. I can’t place what it was but maybe chemical? When I first got it I thought it might have been whatever they cleaned the car with but it did not go away, even with letting the windows down to air out. Left me with a lingering headache all weekend
arvostelut:
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7,2
Plussat: Pickup was slow due to understaffing at airport location. The one staff member working, however, was very professional, competent, and friendly. He was in a bad position which was not of his making. The car itself and the drop off experience were great. The extreme wait at pickup however was bad.
Miinukset: See above.
arvostelut:
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4,4
Plussat: The drop off attendent was literally the only part of Alamo I was satisfied with. The gentleman at the drop off was friendly and professional.
arvostelut:
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8,8
Plussat: Staff were very friendly and efficient both at pick up and drop off.
Miinukset: Had to be helped by staff of another company, as Alamo desk clerk was nowhere to be found, which delayed my departure by 20 minutes.
arvostelut:
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10,0
Plussat: Staff was great
Miinukset: The previous page of ratings did not work
arvostelut:
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2,0
Plussat: I was told I could use a debit card and that I would only be charged the cost of the rental. I got to the desk and both of those were wrong
Miinukset: If the answering service wasnt outsourced to Guatemala and provided correct information.
arvostelut:
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10,0
Plussat: Perfect
Miinukset: Great in every way
arvostelut:
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10,0
Plussat: Staff was great and drop off was very easy.
Miinukset: Counter was closed at pick-up with no instructions to go to booth in garage.
arvostelut:
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10,0
Plussat: Easy to reserve. Quick pick up & drop off. Great car. Nice people.
arvostelut:
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8,8
Plussat: Staff were very friendly and efficient both at pick up and drop off.
Miinukset: Had to be helped by staff of another company, as Alamo desk clerk was nowhere to be found, which delayed my departure by 20 minutes.
arvostelut:
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10,0
Plussat: Staff was great
Miinukset: The previous page of ratings did not work
arvostelut:
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10,0
Plussat: Perfect
Miinukset: Great in every way
arvostelut:
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7,2
Miinukset: Drop off was far away from luggage carts no help to get bags over there. Car was not ready for rental had to wait then model changed just give us the option sooner
arvostelut:
-
7,2
Plussat: Pickup was slow due to understaffing at airport location. The one staff member working, however, was very professional, competent, and friendly. He was in a bad position which was not of his making. The car itself and the drop off experience were great. The extreme wait at pickup however was bad.
Miinukset: See above.
arvostelut:
-
2,0
Miinukset: Alamo personnel closed their desk and they were gone when I arrived. Avis and Budget were still around. I rented from them.
arvostelut:
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5,2
Plussat: Staff was friendly and drop off was fast.
Miinukset: We arrived to find a line with one employee issuing cars. The problem was they didn’t have the cars that had been reserved. One lady had been waiting for 45 minutes. She attempted to get assistance from others who were not visible but she wasn’t sure they were even there since they were not responding. I heard her ask if Enterprise had any cars available and then two other employees materialized. We were given a nicer vehicle than reserved at no additional price so that was good, but when you reserve a vehicle 8 weeks in advance, you shouldn’t be kept waiting while folks are scavenging for cars.
arvostelut:
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4,0
Plussat: The car itself was fine. The people working customer service were great.
Miinukset: There was an awful smell in the car. I can’t place what it was but maybe chemical? When I first got it I thought it might have been whatever they cleaned the car with but it did not go away, even with letting the windows down to air out. Left me with a lingering headache all weekend
arvostelut:
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4,4
Plussat: The drop off attendent was literally the only part of Alamo I was satisfied with. The gentleman at the drop off was friendly and professional.
arvostelut:
-
2,0
Plussat: I was told I could use a debit card and that I would only be charged the cost of the rental. I got to the desk and both of those were wrong
Miinukset: If the answering service wasnt outsourced to Guatemala and provided correct information.
arvostelut:
