Haag hotellia

Plussat: Breakfast was great and the hotel staff was very helpful.

Miinukset: Organization and cleanliness

Plussat: Loistava sijainti, upeat puitteet

Miinukset: Ei todellakaan viiden tähden tasoa, respassa palvelu hidasta ja kankeaa, huone siivottu huolimattomasti. Pyyhkeet ja lakanat todella kuluneita, aluslakanassa oli jopa reikä.

Plussat: Location was great, rooms were nice, clean, and modern, staff was friendly

Miinukset: Internet was terrible. Took ages for simple pages on the met to open. As a result, I could not be working productively at this hotel.

Plussat: Taiteesta Sijainti K

Miinukset: Vesihanoista Kylpyammeen korkeus

Plussat: Building is absolutely amazing, location too.

Plussat: Came for a nice friday trip to Scheveningen, well not much to say - for the price paid not worth at all! First of all, as it is still covid situation, reception was full. We took Executive Double Room, paid a high price for it, and since we only came for one night, we though of seeing the sea, then going to the pool. Since its still covid, you have to book time for pool. We came at 3 pm, because the arrival time was sceduled then by the hotel itself and guess what - no more pool times available. If you tell your guests to come at this time and offer a pool, you must arrange that they would have a chance to even go there! Second, executive room should mean that the rooms condition itself is perfect. Well, look at the pictures below. Third, we came at 3pm! And the mini bar wasnt set yet, as we dress up person that has to fill the mini bar comes, rings the bell and without even waiting comes in! For the money that it takes for a night, we could of found way better experience. Never coming back and not recommending anyone to come.

Plussat: Location, design and facilities

Miinukset: Food was terrible

Plussat: Location and old-world ambience.

Miinukset: A lot of external renovations which spoiled the quality of the seaview.

Miinukset: The customer service is not upto mark. No guidance and no support at all.

Plussat: Beautiful building in an amazing beachfront location. The staff was friendly and welcoming, and were more than happy to assist with any requests we had. The pool and spa were also very nice, and was a great way to relax on a rainy day.

Plussat: Good bed, wi-fi included, conference within the same building, historical heritage in the architecture, beautiful main hall.

Miinukset: There was some noise from the street (youth, tourists). Breakfast not included and rather expensive.

Plussat: Location. It was where the conference was held.

Miinukset: A distance sense of rusted old times.

Plussat: The public and private areas were exceptionally well maintained and the staff were all you would expect from a five star hotel - and more!!

Plussat: The view of the see, the style and decor of the building, its beachfront location, and accessibility tram stop is just yards away from the front door.

Plussat: Beautiful location. Vert. Stylish .

Miinukset: Poor room quality compared to price. Noisy room. Relatively old rooms.

Plussat: Lämminhenkinen. Loistava sijainti meren läheisyydessä. Historian havinaa.

Miinukset: Merenpuoleiselle terassille eivät hotellin asukkaat päässeet nauttimaan ravintolan antimista.

Plussat: Location

Miinukset: Terrible check-in clerk and very bad concierge as regards arranging taxis.

Plussat: verry good vallue for money

Miinukset: no negative remarks

Plussat: We received a free upgrade to ocean view rooms and that was greatly apprecieated. I found the location on the sea excellent and that combined. An interesting point about this area is that you can stay in a seaside resort and using the well run tram service we had easy access to the Hague.

Miinukset: One room did not have a duvet and the carpet smelled of being cleaned just befor we came.

Plussat: Immaculate facility, tastefully decorated, excellent buffet breakfast

Miinukset: Front desk was disorganized; Parking is difficult;

Plussat: Dining room ambience and convenience for both the sea and public transport

Miinukset:

Plussat: Location

Miinukset: Very weak WiFi and the mattresses is not for 4 star hotel. Also they don’t provide flippers for bathroom

Plussat: Novatel Den Haag is stylish and convenient hotel in The Hague. Small and intimate rooms are modernistic and comfortable

Miinukset: We booked a double bed, but got 2 single beds, because the computer made a mistake.

Plussat: nice and clean hotel room, friendly stuff, perfect location. tram station close to the hotel, you can reach the beach and the centre in some minutes drive. price for hotel is good but for parking (as usual in the netherlands) too expensive

Miinukset: price of parking, but normal for netherlands standarts (22.50€ per day, but no parking fee at check out day)

Plussat: Friendly staff, safety (good care during coronavirus)

Miinukset: Pillows and ventilation

Plussat: Kindly hotel staff; nice room

Plussat: Good location, convenient parking, nice room and amenities, we'll be back next time, as we've been there before.

Miinukset: The cost of one night's stay parking is absolutely overpriced

Plussat: The staff were fantastically helpful

Miinukset: For the price charged, I felt the room's decor was tired and dated

Plussat: very good for look around the city. kindly staffs.

Miinukset: far from the station(HbF)

Plussat: Helpful staff, friendly and accommodating of requests, lent me an umbrella when it was raining.

Miinukset: Internet expensive and should be built into costs.

Plussat: Five star service for the price of three star hotel

Miinukset:

Plussat:

Miinukset: Not enough choice for vegetarians

Plussat: Short two block walk to one of the main tram lines to the beach and all the way to Delft. A very good experience and a bargin on the special weekend promo.

Miinukset:

Plussat: went fishing.North sea

Miinukset:

Plussat: Lovely hotel. Within walking distance of Madurodam. Had the extra bed for our child all set up in the room. Front desk was very helpful with directions to Delft.

Miinukset:

Plussat: Very helpful people. I asked for a small sweet surprise for my spouse that had birthday and they did it. Very good.

Plussat: Very good hotel. Nice, heated swimming pool. Very comfortable bed. Excellent experience.

Plussat: Park view, super clean, modern room, location.

Miinukset: Car park was expensive

Plussat: The staff is very professional 15 min of the beach

Miinukset: The price of the parking The price of the room service (+7,5 eur on top of your order )

Plussat: Aamiainen kattoi kaikki tarpeeni. Ihanan monipuolinen.Kahvi olisi voinut olla kuitenkin parempaa. Sijainti oli hyvä ja kulkeminen paikalle helppoa. Hyvä ratikkayhteys. Sänky oli sopivan kova. :)

Miinukset: Jääkiekko ei näkynyt televisiosta. Siihen ei saanut liitettyä puhelimesta kuvaa.

Plussat: Room was really nice

Miinukset: The manager was a little bit rude. He wrongly thought that I was wrong at my breakfast appointment and tried to lecture me on being on time, while I was in my correct appointment time.

Plussat: efficient, modern, reasonably priced

Miinukset: They charged for internet

Plussat: Very good room and pleasant public spaces. Comfortable and clean.

Miinukset: Breakffast disappointing

Plussat: The receptionests were very helpfull to direct me. The room # 402 was very clean and comfortable with good furnitures. The hotel was in the middle b/w the beachside and city center. (you can use Tram# 1 to go both ways). And walking distance to nice park & Miniature City Madurodam. (Its good for bussiness because the Wolrd Forum is near by & family who knows the city very well).

Miinukset: The other staff needs to show more smile and warm welcoming to the guests all the time. The hotel building is an old but the rooms have reinnovated (clean and having confortable room). If they will have special rates next time I will stay in again. The way of counting the internet charges for 24 hours is not fair (they count from Mid day to next Mid day, not from the time you sign in !!!). Some international TVs are chargable.

Plussat: Very comfortable bed.

Miinukset: Internet access is quite expensive.

Plussat: Staff were very pleasant and helpful

Miinukset: The breakfast was extremely over priced in my view. The coffee was luke warm both mornings.

Plussat: The emphsis on a good night's sleep was pleasant,

Miinukset: The voices of the next room came through quite clearly and loudy through the separating door.

Plussat: Staff were extremely friendly.

Miinukset:

Plussat: Good location easy access to both the business and leisure facilities the Hague has to offer.

Miinukset:

Plussat: Cuisine and staff attentiveness

Miinukset:

Plussat: Good environment; fairly central between City Centre and the beach, yet removed from the noise, hustle and bustle of these areas

Miinukset: Can't remember any such

Plussat: Nice, clean hotel with great service. Excellent stay at your hotel. Thanks!

Miinukset:

Plussat: Big, comfortable, clean room with nice view. In a walking distance to city center.

Plussat: breakfast, location

Miinukset: In terms of cleanliness they really need to step up their mark: corridor wasn't vacuumed, spots in the room. I also found a hair on the bathroom sink.

Plussat: Only a short walk or single tram stop from centre .

Miinukset: A little quiet at weekend as it’s a business district

Plussat: Nice comfortable rooms, clean, nice view, good breakfast

Miinukset: The free WiFi is incredibly slow, almost unusable. Since I live in the Netherlands I could use my 4G connection instead, but speed of the Internet should really be improved a lot

Plussat: Pleasant room. Excellent breakfast. Good facilities. Would stay there again. We arrivied late and had an early start so did not make the most of our stay in this hotel.

Miinukset: Parking. It took us 25 minutes to park the car. This is due to being unable to read Dutch and user error on my part.

Plussat: I think the hotel handles the pandemic situation very well: easy to follow recommendations, you can find hands' sanitizers easily, very well organized breakfast without disturbing the comfort of the guests. I felt safe and comfortable.

Plussat: Central location

Miinukset: It seems the hotel doesn't have an air conditioner since the bedrooms come with an old school fan. It was 30 degrees Celsius and it was impossible do sleep.

Plussat: Great place! We traveled during Covid and the hotel took all safety precautions for its guests... Very clean, great breakfast, anything we needed they the hotel services were right on it.

Miinukset: Lotion in the rooms and extra pillows in the rooms.

Plussat: Large, comfortable rooms and friendly staff

Miinukset: There are no nearby restaurants or shops, which are open in the evenings or on weekends

Plussat: Excellent hotel, very convenient as outside Leiden Central, which takes you direct to AMS central and Schipol in 15min. Staff at hotel very helpful and overall a very pleasant stay.

Miinukset: I liked it all...

Plussat: The Receptionist was able to get my wife and I checked in very quickly as we were running late for an appointment. The rooms were very clean and modern

Plussat: I was asked if i would like to have a room with a view of the town bat check in. Fantastic to give me the feeling that i can choose. No other nh hotel i stsyed with has ever asked me that. Keep up the good work.

Miinukset: The long line in the morning to chack out.

Plussat: The hotel, like all NH hotels is well designed without being stuffy. The breakfast was really good and went on until 12 on sunday which is amazing. We were also offered 5pm check-out on the Sunday for no extra charge. Staff were lovely. Would stay there again.

Miinukset: Two complaints - the bed was a twin which they said was standard and the location - would have been nice to be a bit closer to the centre as trams end at 12.30. Great hotel for the price though!

Plussat: Clean rooms, breakfast buffet, 5pm checkout on Sundays

Miinukset: A bit far out, but city can quickly be reached with bike or tram/train.

Plussat: I dont know - all very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Miinukset: nothing!

Plussat: rauhallinen, hyvät kulkuyhteydet keskustaan,ystävällinen ja palveluhenkinen henkilökunta.

Plussat: Hotellihuone oli hienoin missä olen koskaan ollut ja bookingin kautta sen sai todella halvalla.

Miinukset: hotellihuoneen valaistus oli liian hämärä

Plussat: The location, nice neighbourhood, the hotel is brand new and perfect in every way

Miinukset:

Plussat: The rooms we're excellent

Miinukset:

Plussat: nice room

Miinukset:

Plussat: very friendly staff, great service, great atmosphere in the hotel, loved the design, good breakfast buffet, great value for money

Miinukset: location is central but not close to all tourist attractions, shops etc.

Plussat: Excellent Room

Miinukset: Rate was incorrect on checkout - luckily I'd taken a print of the booking.

Plussat: All the rooms have a balcony for sea view, ashtray for smokers and in 340. I had a bath for rest. As the kitchen is closed, 50m from hotel are located 2 snackbars, as I ordered food by "Thuisbezorgd" reception gave me a call and pleased with forks and knives.

Miinukset: Found a sock by the curtains.

Plussat: The bed was very comfy and the sea view was lovely. Shower was lovely

Miinukset: On arrival we qued for 40 minutes before being served at the front desk. When we arrived to the room The mini bar was empty even though an additional €50 was taken upon check in for mini bar use. We weren’t informed it was empty and no water would be available after 10:45pm. At 10:45pm the bar closed and when we asked at reception for a Bottle of water we were refused twice and told to drink tap water. On the day of check out we were woken twice by staff at 8;30am and 9:15am clicking loudly on the door even though check out wasn’t until 12pm. Very bad service and not very accommodating.

Plussat: Location was fabulous, some of the check-in personnell were very friendly, they made up for the not so kind ones. Breakfast personnel was very friendly and helpful. They had hand cleaning alcohol available. The beds were very nice. Bathroom very big and nice. The room in general was spacious and had coffee and tea facilities and could get extra coffee at reception. Also microwave and a small fridge were available. We had a table and seating for breakfast in the room so that was nice. Also they had an outside terrace with view for breakfast, we didn't use it but seemed nice.

Miinukset: We had to wait half an hour to check-in, for some people the room was not ready yet at 15hrs. We were more lucky. They charged an additional 100euro safety deposit instead of 50euro on my card. Hopefully will get this back. There was no air conditioning, the air cooler is a lie, does not cool at all not even with doors and windows closed. There are constructions on the side we had our room at and in general very much noise because all people going to the beach had to go through with cars and trucks and motorbikes and drunk shouting people. The lift buttons were very dirty, I told the personnel and they did not do anything. This is what they call Corona-proof? Due to Corona the pool,gym and spa were closed. At breakfast they had a special planning but it was still too busy, we decided to eat in our room. They told us to leave the tray afterwards in the hallway. It was still not picked up after 24 hours. For the price we paid it was definitely not up to standard, would expect at least freshly pressed orange juice at breakfast also from a 4 star hotel. The carpet in the room was not clean enough either. There was no awning or sunshield on the balcony, we tied our beach parasol to the sides to be able to sit on it. In general lack of cleaning staff and they worked very slowly. I am surprised by that because they did not have to clean or tidy our room during the entire stay due to corona, they should therefore be exceptional at the rest of the cleaning. The rooms windows were very dirty. My mom is older and at risk when getting Corona, we did not at all feel comfortable with the hotel fully booked and not being cleaned properly.

Plussat: Ranta ja dyynit.

Miinukset: Koko alue oli vähän aikansa nähnyttä. Hyvä ranta, mutta ravintolat perus turistikamaa ja sieltä huonommasta päästä

Plussat: Proximity to beach. Huge rooms, huge bathrooms. All amenities. Each room has a balcony with seating to better enjoy the sea view

Plussat: The location.

Miinukset: The room wasn't clean, the sheets was used, no toothpaste in the bathroom, no room service to clean the room, I understand that the current COVID-19 situation causing a lot of trouble, but I expected more care, I was cleaning the room and the tea cups myself..

Plussat: Though I had a short stay yet I enjoyed the facilities of the Hotel and the friendliness of the staff.

Plussat: Very comfortable - very relaxed! Superb breakfasts!

Plussat: The beautiful view, the cosy entrance

Miinukset: They did not clean the balcony, it was full of cigarettes

Plussat: The view is fantastic, the rooms are comfortable, clean.

Plussat: The hotel was comfortable and clean. The breakfast buffet was delicious. Waking up to see the sea off the balcony was picturesque this is excellent when the weather is nice. It was relaxing to come back to the rooms after a hectic day of site-seeing.

Miinukset: We have stayed here many times before we never paid for parking the car (12 euros a day) or breakfast ( 20 euros per person per day ) and a bit expensive.

Plussat: Loistava sijainti. Viihtyisä huone ja ympäristö. Todella monipuolinen aamiainen, vain kahvikoneen rikkoutuminen haittasi. Uima-allasosasto plussaa.

Plussat: women style was a nice touch.

Miinukset:

Plussat: excellent staff, very nice room

Miinukset:

Plussat: we stayed in a sea veiw room, which was very large for european standards(most rooms in europe are small). The bathrooms were large enough for 2 people to use at the same time, being that the toilet had a separate door from the shower and double sinks. The sea veiw balcony was beautiful to watch the sun set into the sea, which goes down around 10pm in July. But the best part was the delicious breakfasts buffet served in the elegant dining room that faces the north sea every morning , it was a nice relaxing time spent with my family before venturing out on our hectic site-seeing day. We have stayed here 5 times and have enjoyed "EVERY" visit.

Miinukset: the only down side was that the restauants are supposed to be open until 10 for dinner. we came downstairs just before 9.30 one evening after a very busy day, and they were already closed. we had to go to the bar which has a limited menu and also closes before it is supposed to... we were there in the middle of july... the hight of the season.1 other observation .. they don't have an ice machine... we called room service for ice and they sent up one glass with 5 ice cubes... "I guess they don't use ice for dricks there" ! BUT these 2 items are minor compared the "ALL" of the comforts that the hotel offers... WE "love" this hotel !

Plussat: excellent location. first rate facilities

Miinukset:

Plussat: well appointed, good situation, friendly effcient service, good food

Miinukset:

Plussat: Especially clean and comfortable hotel. Friendly and helpful staff. Best breakfast ever.

Plussat: Well run hotel in a great neighborhood.

Miinukset: Tub and shower in bathroom can be a bit tricky to learn. No "grab bars" to get out of the tub. Overall not a big nit to pick but if that is of concern to you at least you are informed.

Plussat: The hotel's building is hihg and therefore you become a grate view from your room. Location is also verz good, 30 min walk to the city-center and a lot of parks nereby.

Miinukset: You should pay for animals and it was not shown during the booking process. Parking costs are extremely high! Rooms are not super clean and new, there was already openned schampoo and only one couple of slippers...

Plussat: Nice, clean, comfortable. You can take your pet with you. And the view is nice, if you're on higher floors. It's more die business customers than tourists.

Miinukset: The location isn't great, especially if you're not planning taking your car with you. To rent a bike is 15€ per day which sounds a bit pricey. In the morning it was difficult to get the lift - very busy. The Bible and The Book of Mormon? It's 21st century and I find it appalling to find such things in the room.

Plussat: We loved the hotel. Very clean helpful staff, wish parking was cheaper, but oh, well...

Plussat: Modern and usually clean. Friendly staff.

Miinukset: Maintenance problems plus. Staff blew me off. Housekeeping had all day to make up my room and didn't. Then when I complained to manager they falsely said that I had do not disturb sign out. Shower broken. Would be much better if staff did its job well.

Plussat: Location was excellent. Convenient access to the city center as well as to Scheveningen beach.

Miinukset: Confusing parking related information. No information on parking in different location than next to the hotel which led to "wandering" the roads around the hotel.

Plussat: Breakfast was lovely, staff was friendly, location was walkable to food, and public transportation.

Miinukset: no room service!

Miinukset: That they didnt had service room after 23 o clock. We ve ordered a pizza, payed 20’euros cash, was not possible to put it on the room account. Was not worth it. Problems with parking, they ve always said there were not enough park places, they have us a alternative garage parking but it was not that easy to find.

Plussat: Extremely friendly personnel. Great location.

Plussat: Location was great and We had great service from staff at the Great Room by helping us with food taking into account allergies.

Miinukset: The cleaning can be improved.

Plussat: We loved the hotel. Very clean, staff extremely helpful. We had a car, so we were 10 Min drive to the center of the city. Really good breakfast and free parking. Recommend.

Plussat: The staff were friendly and helpful. The room comfortable and clean. The breakfast excellent with a wide choice.

Plussat: Extensive (by expensive) breakfast. The Brasserie Berlage (directly behind the hotel, but not part of it).

Miinukset: Restaurant with very limited menu - and although the Hotel's website mentions a brasserie, there isn't one. Bed not particularly comfortable. Hotel of this standard should have proper hair dryers - no the old fashioned ones on the bathroom wall, which are all but useless.

Plussat: The hotel staff all spoke English and everyone was very helpful.

Miinukset: The rooms should have proper hair dryers. The one on the wall is inefficient and gets very hot to hold before you can actually dry your hair. It lets down the rest of the excellent room facilities.

Plussat: The staff is very helpful, breakfast is good and the rooms are comfortable. Close to the conference center.

Miinukset: No tea facility in room and no mini bar. Drinks are in a machine on the landing. Having to rush down the corridor in my pyjamas and coat for water and race back to my room before the elevator door opens on guests is not my idea of entertainment.

Plussat: Very nice and helpful staff, modern facilities, reasonable price. But the best thing about this hotel is their breakfast, which, probably, is the best breakfast I have ever had in any hotel.

Miinukset: The hotel is located quite far from the downtown and major tourist attractions (except for Madurodam). So, it can be recommended primarily for business travel.

Plussat: Aamupala oli hyvä, kallis kylläkin

Miinukset: Palvelu oli erittäin huonoa, olimme varanneet business suiten, mutta meille annettiin standard-huone, koska suitet oli annettu muille asiakkaille, vaikka varauksemme oli tehty hyvissä ajoin ja meillä oli kirjallinen kopio siitä. Hotelli ei hyvittänyt tai korvannut virhettä mitenkään!

Plussat: Henkilökunta on ystävällistä. Huoneen siivous toimi hyvin.

Miinukset: Hotellin tilat olivat nuhjaantuneen oloiset. Aamupala oli suhteettoman kallis verrattuna suomalaisen hotellin aamupalaan, joka kuuluu hintaan. Yöpymisen hinta ei vastannut hotellin tasoa.

Plussat: Baarimikko oli mukava. Aamiainen hyvä, mutta sen hinta aika kallis. Kongressin kannalta sijainti hyvä.

Miinukset: Ehkä olisi aika vähän uudistaa pintoja ja sisustusta.

Plussat: Hotellin sijainti hyvä ajatellen kongressikeskusta joka oli vieressä. Samoin kävelymatkan päässä oli ostoskatuja ja hyviä ruokapaikkoja. Ainoastaan tavallista ruokakauppaa ei löytynyt helposti

Miinukset: kylpyhuoneen katossa lautojen välissä roikkui koko ajan kamalasti pölyä, ollut varmaan kuukausia siivoamatta.Se oli tosi epämiellyttävän näköistä, ei tietoa mitä siellä pesii!! Samoin kokolattiamatolla koko ajan samat roskat neljän päivän ajan.(siitä olimme ihmeissämme)

Plussat: Hyvä palvelu, hyvät liikenneyhteydet. Hiljainen. Museot vieressä

Miinukset: ??

Plussat: Very quiet! I have stayed at other hotels in Den Haag closer into town and the street noise carries badly. Room was of a generous size and the bed very comfortable.

Miinukset: Bathroom not a clean as it could have been. The bottom third of the shower curtain was covered in black mold and stank! Also a lot of hairs left in the bathroom from the previous occupant.

Plussat: The room and breakfast.

Miinukset: Service at the bar aggressive,swimming pool un attended and far too cold, three times we had to ask for access when door was locked to pool three times up and downstairs only in the end it had to be unlocked.Poor service reception at this point.

Plussat: Although the corona situation, we enjoyed the pool as you can book it alone for 30 minutes. The breakfast was very good with variety of choices

Miinukset: The bathroom inside your room lacks privacy. No lock and glass door and it is not suitable for kids

Plussat: The room was spacious and clean. There were coffee and tea inside the room. View from the balcony was nice. Location is good

Miinukset: Due to corona spa and the bar were closed. Breakfast and parking were expensive. We booked a double bed, but got twin instead. Noise from the road was a bit disturbing.

Plussat: The view from the sea view room was decent

Miinukset: The hotel was very outdated, the pictures were a bit deceiving and the room was over priced for the size and style. I have stayed at nicer holiday inns for £49 a night than this.

Plussat: All was well organized. Espescially the breakfast during the Corona Crisis!

Miinukset: Room at the backside of the hotel. Very noisy I still think that hotel guests shouldn't pay for the parking!

Plussat: The location of hotel was perfect for the beach and easy to catch the tram to head into the Citiy Center. Front Desk staff were very helpful and friendly. I would definitely recommend to colleagues or stay again.

Plussat: We have been to The Carlton two times now. The location is probably the best in Scheveningen. The staff is very friendly, competent and quick. The breakfast was very delicious (especially coffee and omelett). The two highlights of our stay were: #1 the staff is super helpful (especially Housekeeping). I forgot one of our bags. They managed everything to ship it to Germany. But even before this we felt really well treated during our stay. #2 the room was on one of their remodeled levels. It matched the ocean/ sea theme. The bathroom was fully modernized & spacious. The rooms offer free coffee, tea and water.

Miinukset: We have been at the Carlton some weeks before and got a room on a non renovated level. Sadly these rooms and bathrooms are outdated and do not meet the expectations build by the pictures.

Plussat: Proximity to the beach. Comfortable clean rooms

Miinukset: Unfriendly, non communicative management when I had a problem. I made a reservation with breakfast included but apparently they overlooked this. So basically I did not get what I paid for. Not customer oriented attitude of the management when I tried to solve this problem.

Plussat: location

Miinukset: Dinner menu was sightly limited

Plussat: convenient position, close to public transport

Miinukset: no ham for breakfast

Plussat: My preferred place to stay in the Hague/Scheveningen. Always clean, efficiently run, with an adequate restaurant and an excellent breakfast service--above typical Dutch standards. The rooms are attractive and include a kettle, ironing board, and iron--also above typical Dutch standards.

Plussat: The family room with spacy and fitted our needs. Small but nice new bath room.

Miinukset: Beds & furniture are aged and appeared incomplete - e.g. missing lights. Cleaning of the lights, under the closets and windows could be better.

Plussat: It's good that they have there own parking place. The fish they serve with diner is perfect.

Miinukset: It should be even better if they have a door man for car and luggage.

Plussat: great location, near beach, dunes, Promenade with bars & restaurants and public transport.

Miinukset:

Plussat: Spacious rooms, small but modern bathroom, wonderful breakfast buffet and close to the main promenade.

Miinukset: The sliding door between bedroom and bathroom

Plussat: The view. The hotel staff called on receipt of our booking to tell us of possible heavy traffic due to a local Marathon event. I am sure this got our stay off to a very good start and made it enjoyable.

Miinukset: Paying for the use of the swimming pool was not acceptable.

Plussat: nice room, good breakfast, very close to beach, great view, good parking of the car

Miinukset:

Plussat: The room temperature. It was cool. Often hotel rooms are too hot and I can't cool them down and sleep.

Miinukset: On the first night, my coffee wasn't replaced. I need a drink when I get back from work. The tram was quite loud - maybe double glazing ?

Plussat: Breakfast was very good, with a good variety of hot and cold food. The staff were very friendly and helpful.

Miinukset: The air conditioning in the room did not work well and sometimes the room got either too hot or too cold.

Plussat: Good staff, everything clean and sparkling

Plussat: The location of the hotel and the pleasant and helpful nature of the hotel staff were the best aspects of the Hotel.

Miinukset: I cannot think of anything that I did not like.

Plussat: The location was fantastic ... really central. The staff were very friendly and helpful and the room was great and reasonably priced. Will definitely come back!

Miinukset: Nothing ... I loved it all!!!

Plussat: location is perfect, staff is good and friendly

Miinukset: i am used to a higher class of hotels

Plussat: The hotel was in a great central location with very clean and modern rooms. The staff were very friendly and helpful too.

Plussat: Loistava sijainti, kiva huone.

Plussat: ystävällinen vastaanottovirkailija

Miinukset: aulatilan internet jatkuvasti tiettyjen hlöiden käytössä, 20 minuuitn maksimi aikaa ei noudatettu

Plussat: keskeinen sijainti

Miinukset: aamiaisen hinta korkea, onneksi lähellä mukava ravintola, josta sai erinomaisen aamiaisen puolet edullisemmin

Plussat: Close to the center of the city

Miinukset:

Plussat: Central location friendly staff

Miinukset:

Plussat: the staff were so friendly and helpful, very accomidating. lovely modern feel to the hotel, loved the bathrooms

Miinukset:

Plussat: Very good staff, exelent location also good parking in hotel.

Miinukset: No elevator from garage.

Plussat: Everything was good from location to breakfast to room size, cleanness. I had a work table in the room as well and it was perfect for my work travel.

Miinukset: When I was booking I thought it included breakfast, which was not clear to me. I would have liked if the staff at reception told that it doesn't include breakfast just to remind as these tend to forget as generally bookings are done some time back

Plussat: The room was spacious, the bed was comfortable. Location was very good, directly in the center.

Miinukset: The reason to choose a high-end hotel chain such as Mercure was that we wanted to be safe and clean during COVID and have a comfortable vacation. On a morning of our stay, we wanted to shower, but the bathtub gave out water filled with some kind of flakes of dirt and, furthermore, it was clearly clogged. We had reservations to attend so we did not have time to ask and wait for the repair. Thus, we ended up not being able to shower at all. The desk staff was kind enough to guide us in the process of registering a complaint as we were rushing for our next appointment. But long story short, we were not happy with the hotel. For the price we paid, especially during a pandemic where hygiene is of utmost importance, we expect better.

Plussat: The location is so good, the room was clean and comfortbal

Plussat: Very nice place to stay

Plussat: Very cool "shower window", making the shower visible from the bedroom. Fresh towels hung on the door when "do not disturb" sign was up. Bike rental. Great location.

Miinukset: Cleanliness of carpet, curtains. Temperature control in shower was bad (could not turn it significantly cold or hot, even when using the security switch)

Plussat: The location was very central and staff were friendly and helpful.

Plussat: This is a solid, easy-to-use hotel in the center of The Hague. Centrally located, and within walking distance to almost everything. The staff is friendly, helpful, unobtrusive. The rooms are clean, modern.

Plussat: Sijainti hyvä , lähellä keskustaa ja Chinatownin vieressä. Naapuritontilla rakennettin, mutta hyvän äänieristyksen takia, se ei häirinnyt ollenkaan.

Plussat: I liked the hotel's Central location and good value for money. It was also very quiet which I appreciiated

Plussat: Sijainti, hyvä hinta

Miinukset: erittäin huono sisäilman laatu - kuumaa ja tunkkaista.

Plussat: Modern room with good equipment. Internet is too expensive (6€/hour), but free public WiFi from the neighbouring library works.

Miinukset: Noise from the corridor can be heard through the room door. Expensive breakfast (20€)

Plussat: Excellent hotel in terms of location and the friendliness of the staff.

Miinukset: The rooms are short on towels and there are no staff at night.

Plussat: the rooms, the location

Plussat: Design and decoration of the rooms

Miinukset: Location, although it is close to the city center, it is in a bad area, where one can feel quite uncomfortable. Breakfast not included.

Plussat: Oli kyllä vastinetta rahalle, mukava, siisti ja hyvä sijainti

Plussat: Location was great, access to public tranportation to nearly everywhere. Room was not as cramped as other hotels in the Netherlands. Friendly and helpfull staff. A baby crib was provided in our room. quiet room. fulfilled most of my expectations.

Miinukset: Standard practice of not changing sheets each morning by the cleaning person. Probably the same in other hotels in the Netherlands. Nevertheless was changed without hassle when asked. Breakfast too expensive for 18 Euros per person. However many alternatives nearby.

Plussat: Your staff were excellent - helpful, courteous and pleasant. I stayed at the hotel partly because of the rate and location, however your staff would make me choose this hotel again.

Miinukset:

Plussat: This time I got the totally new renovated room. And it was superb!! Great bathroom and bed. Very fancy and absolute value for money!

Miinukset:

Plussat: The rooms were refurbished and very very clean. My child was given a seperate bedroom included in the price. Very central to shops/bars etc.

Miinukset:

Plussat: Clean, staff friendly and helpful,

Miinukset: The last night there the room was not serviced, bed not done up and clean towels wre not provided. I thought the breakfast was extremely expensive for the quality

Plussat: Dreadful customer service with regards to coronas virus effect, unlike Tulip Who were brilliant

Plussat: Professional and friendly/helpful staff. Excellent location in the heart of the Hague, lots can be done by foot or tram. Breakfast was very good but pricey at 21 euros p.p. Room (superior room) was comfortable and quiet, nice small ground floor terrace.

Miinukset: Shower set up is a tad iffy: water pools in the bathroom, up to the toilet, and does not dry/drain very quickly. Floor is wet, thus slippery and cold underfoot.

Plussat: everything was perfect and the staff was amazing and it was my brother birthday and thy send him a gift was a nice thing from thm thanks park hotel staff u r the best

Miinukset: nothing

Plussat: Hotellin sijainti oli hyvä. Huone oli kohtuullisen tilava ja rauhallinen: vaikka huoneemme oli kadulle päin, ei huoneeseen kuulunut yöllä häiritseviä ääniä. Aamiaisella oli tarpeeksi valinnanvaraa.

Plussat: Friendly and helpful staff, check-in went smoothly. We arrived by car and we'd reserved parking space with the hotel. The hotel charges 27 € for a night but it's worth any penny because you are in the middle of the city. The room (46, Garden view) was very comfy, quiet and large enough for 2 adults. Bath room clean and convenient. We also had breakfast which was standard continental and somehow British (fried eggs, sausages, beans, bacon, ect). Overall quite good.

Miinukset: Nothing really negative, but the illumination in our room was a little bit dim and the pillows were too hard and too thick (from my point of view).

Plussat: The lobby is nice and the location is good

Miinukset: The room is extremely small

Plussat: Sijainti oli loistava, Gluteeniton aamiainen saatavilla.

Plussat: Viehättävä hotelli, kätevä sijainti ja ystävällinen henkilökunta

Plussat: everything was amazing the staff helpful nice and kind

Plussat: Very efficient and friendly service and staff. The hotel has a comfortable, relaxed atmosphere and is in a very convenient and quiet location for the town centre.

Plussat: Kind and efficient staff

Miinukset: The room was a little bit small

Miinukset: The room (302) smelled to sweat; staff of the hotel used some air freshener but this didn’t help much. It was as if the windows were not open for long time and the curtains got this smell. The bottom of the curtains was dirty.

Plussat: Quiet and clean rooms, good breakfast.

Miinukset: I asked to book parking slot in advance, but when we arrived the private parking was full. We had to use public parking nearby.

Plussat: The location was excellent - very central for all the sights.

Miinukset: The checkout receptionist was unfriendly and aloof, to say the least. I left the hotel with rather unpleasant feelings.

Plussat: Ihana aamiainen, erinomainen sijainti

Miinukset: -

Plussat: Aamupala, kylpyhuone

Miinukset: Jostain syystä, jota en tiedä, minulla oli tuplabuukkaus

Plussat: it was a very quiet room

Miinukset: airco and heating doesn't work to well

Plussat: the situation and the building

Miinukset: the English-style douche

Plussat: - the position of the hotel is excellent - the view from the room window was fabulous - Japaneese dining room is very fashionable

Miinukset:

Plussat: Friendly staff, nice room, perfect breakfast.

Miinukset: Very small bathroom, no bath, lookeed old.

Plussat: The decor and the location

Miinukset: No

Plussat: Our favourite hotel in the Hague was still very good, even if covid-measures prevented some of the pleasures like using the lobby and having the usual gorgeous breakfast. Personnel great as always!

Plussat: The room was clean and spacious, nice view to the city.

Miinukset: Due to Corona situation, breakfast was packed to the boxes and we had to eat it in the room, which is not really comfortable (for e.g. there was only one chair in triple room) and you do not have a choice as on a buffet breakfast. Breakfast box contained a bun, 2 pieces of ham and cheese, croissant, pastry, jam, spread, one boiled egg, an apple, orange juice and a cup of coffee. We were not aware of it during the reservation and paid for it 12 EUR per person. Also be aware that the number of bicycles are limited and there is a chance not to get any.

Plussat: Todella siisti hotelli. Yöllä hiljaista ja sänky oli todella mukava!

Plussat: Brilliant location! Breakfast was in a bag, given the Covid-19 situation, but was still delicious. The room was impeccably clean and the staff were overwhelmingly helpful, supportive and friendly. I wouldn't stay here, I'd live here!

Plussat: Nice modern and spacious room Original concept Good location

Miinukset: Good location, nice staff, perfect

Plussat: Staff was great, hotel is in a great location and there was a good solution for the Corona reality. The rooms were good and we liked the breakfast. Beds were comfortable and big.

Miinukset: The couch in our room was stained and the room was quite dark. The room was not very clean in corners, below the curtain, under the fridge etc.

Plussat: Excellent location, relaxed and well sized

Plussat: Sijainti oli erinomainen ja huone hyvän kokoinen jopa neljälle hengelle.

Miinukset: Aamupalalla lämpimät ruoat olivat kumpanakin aamuna viileitä. Aamiaisen taso oli kohtalainen, ei mikään ihmeellinen.

Plussat: Sijainti täydellinen, siksi sen valitsinkin! Erinomainen kylpyhuone, iso ja toimiva, valtava suihkukaappi. Verho oleskelualueen ja ns makuuhuoneen välissä loistava idea. Erillinen wc tosi kiva jos olisi 2 henkilöä huoneessa.

Miinukset: Keittiösyvennyksen valoa ei saanut mistään pois..sohvan käsinoja repsotti irti kuten myös toisen ikkunan verho osittain. Travel buddy ei toiminut lainkaan mutta en nyt sitä tarvinnut. Melko huonot tyynyt vaikka sänky muuten oikein hyvä.

Plussat: Location

Miinukset: Services for cleaning

Plussat: I really liked the swimming pool! My 2 year old daughter really enjoyed playing in the pool and it was very quiet. The staff are very helpful, they even helped out with the milk storage! There are no fridges in the rooms. And the hotel also arranged for a baby cot in our room! Very nice

Miinukset: It was all really nice. Maybe the hotel restaurant Salt is a bit overpriced for dinners. Otherwise all very good.

Miinukset: I ordered the breakfast in my room,it was never seerved...The sea view is limited...the parking info received was misleading.The decoration ofvthe room is old...the bathroom might be clean,but as it is a but worn out,it is not visible., the showercurtain was disgusting... certain receptionists not always up-to-date. The restaurant and other facilities I did not try. For this level the hotel is fairly overpriced

Plussat: Nice surprise at the room as birthday gift

Miinukset: Outdated rooms especially the bathroom could need a renovation! During check in we were asked to choose our breakfast slot for the next morning. I can understand that it is easier for the hotel to manage but at the same time it limits the guests flexibility and comfortability to have breakfast whenever you want.

Miinukset: For the money we paid, the rooms were so small and their was no refrigerator

Plussat: The hotel is a two minute walk from the beach. And the breakfast is value for money. It is a extensive buffet.

Miinukset: The comfort room is really small for relative money. You have around the bed less than 1 meter. Storage space is limited and in the badroom.

Plussat: The hotel is very convenience for us me(Hawa Shaik Dawood and Tengku Hazazah,we like very much and we intend to introduce Bilderberg to our friends and family to Bilderberg

Miinukset: We like this Hotel very much

Plussat: I took my wife with me on a business trip so was pleased with the service offered by Booking.com to help me find a good hotel for a good price. The hotel did not disappoint. No problems, great breakfast.

Miinukset: There was no tea/coffee making facility in the room. This would have made my wife's stay a little more comfortable while waiting for me to return from my meeting.

Plussat: The hotel had more of a 'quality' feel to it than I was expecting for the price. (I realise that it is out of season but it is a reasonable location for business as well so I expect that the hotel is reasonably busy all year round.) The quality was evident in a number of things from the nicely prepared selection of chocolates in the room, the decor and the buffet breakfast.

Miinukset: The garage! It is very tight and if it is full then you can't turn round. I had to reverse out of the garage and up the entrance ramp. There is on-road parking right in front of the hotel, if you can find a space there then use that.

Plussat: Location is very good, seashore at 100 meters and a big public parking at about 200 meters. Very interesting value for money proposition. Excellent breakfast.

Miinukset: the building is getting old and renovation would be suggested.

Plussat: central location freindly staff and value for money

Miinukset:

Plussat: close to the beach

Miinukset: to hot in the room (beginning of june)

Plussat: Good location.

Miinukset: Very small room.

Plussat: Nice service, good breakfast, nice facilities for sauna & swim

Miinukset: The room was quite small for two adults & one child

Plussat:

Miinukset: Rooms too hot and when door to balcony is opened, too much noise from traffic.

Miinukset: The late night shift reception employee, working on night of 14-15 February (late Friday to early Saturday), behaved rudely, unprofessionally, and with a bad attitude. He was stating some really ridiculous and unnecessary comments. The heat in my initial room was not functioning well. The

Plussat: Spacious room with good sanitary. Good breakfast

Miinukset: Small television if you wanted to watch from your bed. Also one seat available in front.

Plussat: I liked the distance to the beach and markets. Just a few minutes to walk. The staff was friendly and helpful.

Miinukset: I didn’t like parking space. Never seen so tight parking spaces. I drive a VW t-roc. Its was almost impossible to park there. There was such bad air in the lobby (entrance ) all the time tht we decided not to have breakfast there. I booked two rooms. One was okay, the other one was really dirty. Ibis hotels in Germany are way better.

Plussat: The location was very good - just 5 min to the beach and also good connection with the tram to the city. The staff was also very nice. We get also a baby bed.

Miinukset: Unfortunately, there was a very noise group of young people, they was screaming, dancing, trampling over the night. My family and me couldn’t sleep....

Plussat: We were able to stay in the newly remodeled room, which was a nice treat since we were visiting for Father’s Day. The room was very nice...and in a great location tor accessing the beach and public transportation. The staff were among the friendliest we have had the privilege to interact with. If all Ibis hotels treat their guests like this, we will be repeat customers.

Miinukset: The room has air conditioning, but still seemed stuffy and warm. We would have liked to have had a hook on the back of the bathroom door to hang clothes on, but that is not enough to ruin a stay. A mini-fridge would have been a nice perk as well (since we had cheese we had purchased to take home with us). Again, not a deal breaker, just a want. Overall, we were pleased!

Miinukset: The hotel is very old. No closets, only shelves with dust on it. They do not clean!

Plussat: Location of the property is very good.

Plussat: staff was very nice and helpful.received an upgrade. The room was clean and spacious. We'll come back again

Plussat: The staff were very helpful and courteous. The room was very functional and clean. It was a short walk to restaurants and the sea. The daily one hour of free WiFi was also appreciated.

Plussat: Good location for my conference and easy to get to The Hague by tram.

Plussat: The kindness of the hotelstaff and everyday fresh towels.

Plussat: Friendly/helpfull staff, close to the beach and a fantastic buffet breakfast

Miinukset: Room was very small, difficult to walk around the bed.

Plussat: Sijainti oli hyvä, melko lähellä rantaa. Aula ja yleiset tilat olivat modernit ja raikkaat. Hotellista sai vuokrata hyväkuntoisia polkupyöriä. Saimme huoneen, josta jopa pilkahti meri talojen välistä.

Miinukset: Hotellin julkisivu oli ulkoapäin jopa vastenmielisen näköinen. Aamiainen oli kallis ja turhan raskas, ei esimerkiksi mitään kasviksia tarjolla. Myös polkupyörien vuokraaminen oli kallista.

Plussat: The only thing I liked was the personell.

Miinukset: No, I'm sorry I did not. De room was not cleaned. The towels where already used. There was dust on the wall, sealing. And I'm a travelagent so I won't recommend this hotel.

Plussat: centrale ligging

Miinukset:

Plussat:

Miinukset: Preferable a room on the seaside of the hotel-

Plussat:

Miinukset: Gap between end of bed & wall. Your receptionist said I chose 'economy' class of room. But should any guest have to turn sideways to pass the bed? That wasn't explained on the website!

Plussat: Huge rooms, large balcony

Miinukset:

Plussat: Stayed here for the second time already and I was super happy with it. Rooms are very clean, modern and the view was amazing. The staff are absolutely lovely. The location is great. There are plenty of restaurants, cafés and supermarkets right around the corner. The train/ tram station is about 2 minutes away and the shopping street is also in walking distance. Would 100% recommend this hotel!!

Plussat: This is a really cool hotel for young people/students! The atmosphere is great. There is a gym, plenty of places to work/ study and the rooms are very spacious! My favourite thing was the beds. They are so so comfy. The bar/restaurant staff were extremely friendly and helpful!

Miinukset: The reception staff were a little cold, not everyone - but for our check-in we felt a little awkward.

Plussat: Typical of the 'Student Hotel' chain in the Netherlands: good service, comfy rooms, nice breakfast - good value for money.

Miinukset: Not much to criticize, the building is quite complicated and takes a bit of walking to reach the lifts. The area is not the best, but overall safe.

Miinukset: People next door was argumeting all night! Try to change room but can't find reception worker! Call no answer! Have to leave at the middle of the night! Not good at all!!!!

Plussat: Kiva, siisti huone. Hotelli hieman syrjässä, mutta juna-asema sopivasti lähellä.

Plussat: Friendly and helping staff.

Plussat: Really welcoming and helpful reception staff. All the facilities youd need. Location close to station.

Miinukset: The bar closes too early

Plussat: The hotel was very clean I liked it very much. The view was not good coz the window was on celing.

Miinukset: I didnt like the window on ceiling.

Plussat: The people which worked in the Hotel was really really nice and helpfull.

Miinukset: Only one minus was the matress... it was kinda broken.

Plussat: Perfect location

Miinukset: Windows in the room are sealed.

Plussat: quiet, location.

Miinukset: A.C noisy, there is nothing to put the lungage on. eg: bench

Plussat: Room was clean, beds comfortable. Very basic but value for money.

Miinukset: Room only had one chair, this was a family room so at least one more chair would have been nice, and maybe a small table.

Plussat: Position, check in online

Plussat: Good service of a very friendly staff and very clean! Very good location

Miinukset: It's a small room and there are no refreshments (bottles of water). However this can be expected for this price.

Plussat: My vacation their Was a disaster a staff their by the name of Nick made it my worst nightmare ever I had never seen anything like it before with the experience and disrespect and embarresment sleeping getting put of by the police and sleeping outside in the cold, because I caught the guy at my room door listening what Was taking placing and I felt violated of my Privacy and speak on it and went I told him I would report it he call the police behind my back and tell lies on me in the night, I had to sleep outside in the street on the lasttime of my stay. I wouldn't recommend not even a homeless person their base on my experience, I felt terify

Miinukset: My vacation their Was a disaster a staff their by the name of Nick made it my worst nightmare ever I had never seen anything like it before with the experience and disrespect and embarresment sleeping getting put of by the police and sleeping outside in the cold, because I caught the guy at my room door listening what Was taking placing and I felt violated of my Privacy and speak on it and went I told him I would report it he call the police behind my back and tell lies on me in the night, I had to sleep outside in the street on the lasttime of my stay. I wouldn't recommend not even a homeless person their base on my experience, I felt terify

Plussat: Central location – Friendly staff – Cleanliness

Miinukset: It took time until someone answered reception's phone

Plussat: Room modern and clean, comfortable bed

Miinukset: overall sphere / decor of the hotel

Plussat: Secured parking place directly at the hotel. Very friendly personnel. Rooms are fabulous, clean, comfortable bed, great lighting. Breakfast is fantastic! Great location, just a few steps to the beach.

Plussat: Everything was very Good:)) Staff and service, comfort and the atmosphere of the hotel - all this things was a great level. We are very pleased. We will definitely be back and we will highly recommend;)

Plussat: We loved the hotel. It was so clean and so comfortable. We liked it so much because it was so cozy and we had view to the beach and the pier from our room. The staff was very friendly. Would recommend without any doubt.

Miinukset: nothing.

Plussat: Cleanliness, location

Miinukset: Staff ignores when you have the "do not disturb sign" on and tried to enter on three different occasions, breaking the internal lock. Even after informing front desk of what happened first time they managed to try to enter the room twice whilst having the sign on. Other than that, room is small and higher price for double bed compared to twin bed.

Plussat: Siisteys, sijainti, palvelu

Plussat: A very nice and spacious room with perfect working air condition, new furniture, excellent beds , very clean and very comfortable. Spacious bathroom with bath tube and shower, all in top condition. Furthermore a helpful, friendly and eficient commuication before and during our stay and really helpful ladies at the front desk.

Miinukset: Only a very small , minor issue: The safe in the room is located almost "close to the floor", a little bit uncomfortable to use.