M Star Hotel Little Rock

At least the TV had good channels

We had one of the "new" remodeled rooms. There was permanent marker on the mirror, the heating unit did not work, ironing board but no iron, no hangers for clothes on clothes rack, splotches of paint on bath tub and shower curtain, and, rusty water.

Location

Although under renovation, had to move rooms 5 times before there was a room that was functional. From toilets & tv's not working to no locks on doors or windows, probably the worst hotel stay I've had in 20 years of traveling.

The night staff.

I asked and paid for a room with a refrigerator and microwave that didn't work, and no TV! WTH!

The water stopped working two days straight

Excellent customer service from front desk clerk and maintenance man

Do not stay here! Our floor was completely under construction and smelled like fresh paint overwhelmingly. We had to change rooms 3 times in the middle of the night before everything worked right and froze to death in the process. Horrible.

Nothing!

It looked nothing like the pictures. The smell of marijuana was so strong when I walked in I almost left immediately. The curtains were torn half way off the window. The carpet was disgusting. We were there for less than 2 hours and left.