Rooms were great, beds comfortable. Nice breakfast breakfast. Location is perfect in between two tube tube stops, both a short walk away. Staff is very friendly. Executive club is nice too.
Room has AC was comfortable and everything was extremely clean. Our keys didn't work and staff was quick to resolve that problem.
The staff was nice but not very helpful or sympathetic to our needs. My friend was ill and we were assigned a queen bed which was not my initial reservation. The only way for us to have separate beds was to pay 185£ to upgrade. I found that to be absurd. The woman behind the counter said we did book a queen and that double room means queen. She acknowledged that many make that mistake so then why wasn't I called to confirm what I wanted. I think they didn't have that room and gave a queen bed because that's all they had. I've never been anywhere where a double room is a queen bed. Needless to say we were stuck and I'm now sick because I was close to my friend.
Olympia Conference and Exhibition Centre (messukeskus) ja Royal Albert Hall (konserttitalo) sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on limusiinipalvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 385 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Perustuu 1 025 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Kensington and Chelsea tunnetaan: cultured, classic, snazzy shoppingLisää