Satri House

Dailek and Banthi were wonderful and very helpful. They made the stay feel like we were not outsiders. Additionally, the pool is gorgeous and the afternoon snacks were delicious.

There was an issue with the A/C in our first room and it took a while to figure out it was broken which was poorly communicated. Though it happens that A/C breaks down, I was fairly disappointed that a high end hotel like this one they did not change us to a better room or offer some complementaries as a result; we ended up getting a room that was not as nice (and they kindly offered to let us sleep in one and move to another the following night but it was all a tad too complicated for a short stay). That said, this is in the details and a lovely hotel overall! The only other thing is that laundry is WAY TOO EXPENSIVE and you can get it done next door to close to nothing with lovely locals.

It’s a beautiful building and grounds, very nicely decorated. Swimming pool good size and clean Breakfast was terrific Staff very friendly and helpful. Bed very comfortable, A/C worked well. It was in quiet neighborhood a short walk to center of town.

Would have been nice to have an exercise room. The chair in the room small and not very comfortable,

Enjoyable, quiet retreat with beautiful gardens and pools. Excellent service by the staff, who were so helpful even after I checked out of the hotel (for example, they let me use showers when I came to pick up my luggage after a day of elephant brushing). Delicious food and great rooms with their own balconies or private patios. The two swimming pools, though small, were well-maintained and great for wiling away the hours reading a book. There are lots of seating areas for just quiet relaxation. Has very special touches: each day they give you a little Laos treat in your room, like rice desserts and coconut pancakes. You're guaranteed a safe neighborhood too: it's right across from the local version of a police station.

I think my only complaint would be the rather dim rooms. I stayed in a lower-floor deluxe room and the sunshine wasn't getting in too much so I had to use the lamps quite a bit. If you want to be close to the night markets or temples, it's a bit of a walk away, but manageable.