Mackay hotellit lähellä Jubilee Park

Plussat: Room nice and clean, bed comfortable and will be booking again if I come back to Mackay.Thank you.

Miinukset: Nil

Miinukset: Was in a very noisy area

Plussat: We booked a smaller room and it was very clean and comfortable. Located at the back end of the property it was quiet given that the Bruce Hwy runs past it. A 10 minute walk to the Shamrock Hotel was worth the great pub meals and service for the 3 nights we stayed here. Book a table early as it is very busy. A very pleasant stay and no complaints at all.

Plussat: Room view was of carpark

Plussat: Nice clean comfortable

Miinukset: N/A

Plussat: Super friendly staff, spotless clean room and amazing room service. Unbelievable value for money! I’ll be staying here again

Plussat: Nice spa - two plates and bowls would have been nice

Miinukset: Front counter service has room for improvement - should be more knowledgeble about online bookings and facilities in complex such as the spa. ( First room spa did not work.)

Plussat: The disability features

Plussat: Cleanliness, sound proof(can’t hear room next door, tv, talking etc). Pillows a little fluffy for me but that’s just my preference.(I like medium to firm) enjoyed our stay

Plussat: Only there for the night, felt comfortable

Miinukset: None the

Plussat: Manager was so lovely and absolutely nothing was a problem for her.

Plussat: Spacious well appointed room. Good location convenient to dining places. Complimentary breakfast items a pleasant surprise.

Miinukset: Nil

Plussat: Great place to stay, roomy, with all the comforts and friendly staff.

Plussat: Looks good and convenient

Miinukset: Nothing

Plussat: Friendly staff good location breakfast was adequate

Miinukset: The stairs were hard to negotiate with heavy suitcases

Plussat: The best thing that I liked about the property was the Management. They're very friendly people and always willing to give a helping hand. The location of the property was great aswell. Just walking distance from the fast food chains and restaurants. We definitely enjoyed our stay. Thank you so much.

Plussat: Location and facilities were perfect for what we needed.

Plussat: I liked how Naomi was accomadating. And made us feel very welcome.

Miinukset: The smell of mould in the draws where the cutlery and cups and plates were kept. Also had mould on one of the bowls. Was unpleasant smell of dampness.

Plussat: Naomi the manager was friendly/ approachable/welcoming. Excellent layout for light breakfast options. Facilities within close proximity. Excellent value for money. We will be staying at the White Lace Motor Inn again! Thank you to Naomie and the team.

Plussat: Customer service is awesome, happy with everything apart from the beds n shower

Miinukset: The shower pushed water all over ground Beds weren’t ideal for comfort

Plussat: Location and Staff were very friendly

Plussat: Super clean, Very friendly, helpful staff. Lots of amenities close by and very quiet.

Plussat: The friendly staff and clean rooms

Plussat: We had a comfortable room with everything in it we needed.

Miinukset: Nil

Miinukset: Very noisy location on the main road right under the flight path!

Plussat: Location. Staff were very friendly and polite

Plussat: Had a two night stay to catch up with my family who had come to visit as I am living away from them for work, there was plenty of room and the location was great just a few minutes walk to shops and resturants, would defiantly recommend to friends and family.

Plussat: For myself and my family it was the location that was great. It was a quick stop for one night as we were passing through. Thank you

Plussat: The room was spotless and great quality for the price

Plussat: Large bed, easy walk to shopping centre.

Miinukset: Would like a microwave. Noisy when people leaving in the morning.

Plussat: Very close to the shops good location

Miinukset: There was no blanket and was pretty cold that night, but theres was a heater

Plussat: Very friendly service

Plussat: Great location & lovely staff. Smells beautiful when you enter the room.

Miinukset: Carpets in the rooms are tired. No breakfast service until 8am on the weekends, so no good if you’re travelling for sport!

Plussat: The very friendly staff

Plussat: Location is perfect to the CBD

Plussat: Excellent lovely friendly staff♡

Miinukset: No at all

Plussat: Functional, well-priced and convenient

Plussat: Central to all we needed. Tidy, easy to access, and friendly staff!

Plussat: Location excellent

Miinukset: No screens (security or fly) on windows

Plussat: Friendly staff. Excellent accommodation.

Miinukset: Nothing

Plussat: Clean

Miinukset: Most of the furniture was in need of repair along with the air conditioning units.

Plussat: Full length mirrors, complimentary lollies, easy to find, good parking

Miinukset: Paying for wi-fi

Plussat: Location was in the area I needed to be for my meeting.

Miinukset: Footprints from boots from the door to the bathroom. Ceiling fans did not work. Air conditioner remote did not work, may be flat batteries. crockery wasn’t clean.

Plussat: The staff were lovely Location was great for our needs Facilities were good

Miinukset: The cleanliness of our rooms were appalling guest before us had left belongings behind... Lounge chair was stained with what appeared to be vomit and rubbish under lounge... This was the only downfall of our visit Oaks Carlysle otherwise is a lovely place...

Plussat: Great location, undercover secured parking, room size was great, clean & tidy

Plussat: Staff were just lovely - very helpful 10/10

Miinukset: The building was cold cement, corridors like a gaol, Lift did not function and we waited for a long time before phoning staff for help. 2 girls had to carry our very heavy cases down 5 flights of stairs as we could not.

Miinukset: Carpets and couch were very dirty.

Plussat: The bed was amazing, the staff were so helpful and lovely!

Miinukset: Balcony could have ash trays.

Plussat: Lovely spacious room with really good amenities, good comfy beds, the staff were friendly and apologetic with our delay.

Miinukset: The pub across the road had loud music and very dodgy customers, the room was not ready at 2pm for c heck in which affected us as we had to get ready for a football carnival in a friends room.

Plussat: Location, value for money

Miinukset: Overall very friendly staff, however we forgot to pack ice packs in the freezer and when called, we were told the packs had been thrown out as there was no facility to keep frozen goods, however those ice packs didn’t need to be kept frozen, and they were not cheap. If the staff had called us, we would be able to ask them to keep in room temperature and we could pick them up on our way back. Very disappointed :(

Plussat: Spacious and clean. Good Location

Miinukset: Only one bathroom and toilet

Plussat: Our apartment was awesome thank you all for making our stay memorable

Miinukset: Washing machine not great Dryer had to pay double to get clothes really dry think you need An upgrade

Plussat: Beautifully presented , Welcoming Staff and Restaurant lovely

Miinukset: Nothing was all perfect

Plussat: Location fantastic as cricket carnival was played a couple of minutes away. evrything else was very good.

Miinukset: Nothing as far as I'm concerned.

Plussat: Quiet and very comfortable.

Miinukset: Wall lights behind bed were difficult to reach after reading. Very tiny lamp, tiny switch. The light itself was satisfactory. The pillows were very flat - not much life left in them. Many added marketing opportunities for both motel AND especially Mackay were lost. Check in was fast and mechanical, no wasted words, and no "welcome to Mackay, we are so pleased you chose our motel for your visit. I see you are in Mackay for one night only. Are you here for a special function? (I was attending the Opera at the MECC). You will enjoy going to the MECC. We are very proud of our Entertainment Centre. My name is ...... dial 9 (?) on the phone in your room and ask for me if you need a hand settling in." ETC, ETC, ETC. Just small marketing opportunities, but these things remain with travellers, especially solo travellers. It's nice to have a friendly conversation with someone after travelling alone. On checking out, even if a different staff member (notes can be kept on your e-file): "Did you enjoy the Opera? I'm sure you found The MECC to your satisfaction. It's a great place and the shows they choose for Mackay audiences are fabulous. Do you receive their annual program or can I assist you in getting on their mailing list?" (Takes a phone call, or giving the traveler a phone number or email address.) Its all about selling Mackay and their Motel. Selling the region's public facilities is a must for everyone in the tourism industry, whether it be the entertainment centre, sports arena, botanical gardens, etc. It's called "homework" for any staff in any area but it must be on-going.

Plussat: The Location was close by my course. Restrurants etc close by also..

Miinukset: more chocolate in the fridge :)

Plussat: Food was awesome from restaurant.

Miinukset: Room was a little outdated and worn. Compared to others in pictures.

Plussat: Staff were accommodating esp as I had mixed up dates

Miinukset: Not sound proof, very basic, bit tired

Plussat: It suited us well as it was a Central location, walking distance to restaurants. We were located on the 5th floor and it was a quiet room.

Miinukset: We had to take street parking as there is not enough car parks for each room on the property.

Plussat: Great central location. Liked the style of the room. Great bar & restaurant.

Miinukset: Balcony door lock was jammed. Breakfast was excellent but not enough food. On check out the team member said she would email to my direct email because she had had feedback that the booking.com address sometimes doesn't work, which was a nice touch, but unfortunately I didn't receive the email at all. No biggie though

Plussat: easy access to city central restuarants and shopping. great bar downstairs

Miinukset: Room a little far from parking access

Plussat: The comfort of the suites and that everything you needed was in them . Beds were very comfortable.

Miinukset: You could hear the music from downstairs in our room.The pool was very cold ❄️.

Plussat: Room was beautiful

Miinukset: TV had nothing for kids to watch and room 416 is a LONG way from carpark for a one night stay

Plussat: The location was good, in the CBD close to everything

Miinukset: The room was very dated. The room was a 2 bedroom suite, however the rooms were not interlocking & you needed a seperate key for the entry doors. They also requested a $100 ‘bond’ which will not be refunded for 5-10 days. There was no mention of this bond on their website, nor this booking portal. I won’t be staying here again or at any of the Rydges Motels.

Plussat: Helpful staff Comfortable bed

Miinukset: Limited on site parking however plenty of street parking

Plussat: Close to everything

Miinukset: We were checked into a room that already had people in it, then our 2nd lot of cards didn’t work, the hairdryer didn’t work, the tap was broken & the staff were not apologetic

Plussat: Great in and out as I was only there 4 hours :)

Plussat: Food was good value for money and service very good. Location was perfect - right in the heart. Plenty of good bars, restaurants and cafes in the same street. Free parking was great. Staff were very friendly and helpful. Room was a good size and comfortable.

Miinukset: Nothing really. We didn't pay 5 star prices so didn't expect 5 stars!