Mackay hotellit lähellä Jubilee Park

Miinukset: There was very noisy guests (children) late at night and in the morning.

Plussat: Staff were very friendly, nothing was too much trouble. Comfortable beds, spacious, clean rooms.

Miinukset: Nothing,

Plussat: Very clean and friendly and helpful service

Plussat: Convenient to Dancing School

Miinukset: Couldn’t stay longer

Plussat: Very comfortable room, good quality, all you need was provided. Quiet. Nice touches, room service available. We would stay again.

Plussat: It included breakfast which was delivered to our room.

Plussat: Everything was great

Miinukset: Spare tv did not work

Plussat: Breakfast was good and location was central Ordered dinner and it was on time and very nice

Miinukset: Nothing it was good value for money

Plussat: Large family room was good for the kids. Great kitchen with everything needed to cook. The breakfast was as expected and the place was clean

Miinukset: The traffic was noisy due to the main road right there but we knew that might be the case when we booked.

Plussat: Very clean, comfortable and quiet. Added bonus was the self-help breakfast which made continuing on with our journey home easy.

Miinukset: Nothing to change. All very good for a motel.

Plussat: Free light breakfast was provided. My kids enjoyed the pool, even during winter. 2 bedroom was big.

Miinukset: Noise from the main road. Room was a little tired, shower was dated.

Plussat: All was good

Miinukset: We would have liked a light cover or blanket for the bed. We appreciated the extra pillows in the cupboard, but there wasn’t a blanket only the sheet.

Plussat: Good sized room with everything we needed Continental breakfast provided was a nice touch

Miinukset: Room and bathroom need updating

Plussat: Clean room

Miinukset: Aircon make a loud sounds, position too close to the road, car noises, bathroom exhaust fan has a loud noise as well

Plussat: love that its rite on the beach

Miinukset: the smoke alarm went off from the shower steam and i got charged $400

Plussat: Originally I was satisfied. Food was great. Was clean and staff seem friendly.

Miinukset: Phone didn’t work. Bed was quite hard. When we checked out they somehow entered company card details wrong and in the end I had to pay using my private card. I stated I would take receipt and get reimbursed. One day later after flying home, I get a phone call accusing me and my 10 year old of stealing from mini bar. As I don’t drink, this was absurd. During phone call they described the glass shelves that bottles of alcohol were apparently sitting on which was incorrect. There were old wooden shelves above where bar fridge & kettle was situated. Definitely not glass. all that was on those shelves was a broken corkscrew with some sort of wire hanging off it. We ordered meals from room service including bottles of soft drink plus breakfast. I had advised on check out that we had taken one bottle of water from mini bar and also had the small bottle for my daughter that was complimentary. Apparently the maid had advised that all mini bar stock was missing and therefore they wanted to charge us. We had originally requested a room on the ground floor which was agreed upon by their reply email and only when we arrived did they decide to put us on the 4th floor. I had stated we would return and filled out survey stating food was amazing but the few negatives about phone and bed. Now after the wrought about the mini bar, I will be advising all to stay clear as they are obviously just trying to get extra charges from innocent people. Or maybe knowing it was a business, thought they could get away with it ? So very disappointed. And this ruined our whole experience.

Plussat: The view from the room was lovely.

Plussat: Excellent hotel... staff super friendly, great location

Plussat: Closeness of the beach and parks

Miinukset: Tv signal was always “poor” when it came to relax time there wasn’t much we could do for the kids after a big day. Other than that, staff was great. Will stay again

Plussat: The hotel is a short stroll to the beach which was very quiet and relaxing. The room was quite spacious and gave us a chance to enjoy our stay. It is on the edge of town and a little out of the way which was great for us as there was little road noise. We saw some of the other hotels in the same price range as we drove around Mackay and they were all on main roads with lots of traffic. The shower head was a wide spray with plenty of water pressure which is usually lacking in hotels these days. We have family in Mackay and we will certainly stay here again for the convenience and aspect.

Plussat: We had a great weekend & would stay again

Miinukset: Nothing

Plussat: Quiet clean and comfortable

Miinukset: Room was a little too cold and no way of changing the temp to make it a little warmer

Plussat: Great contemporary room for a stop during a road trip. Met all me and my partners and amazing greeting and goodbyes from a lovely couple who ran the complex. Would highly recommend, they where very helpful to recommend other places.

Plussat: Atmosphere and service

Miinukset: Nothing

Plussat: Staff were lovely

Miinukset: Pillows were hard but other than that was great

Miinukset: Partying at 3am in the morning by the guests in a couple of adjoining rooms woke us and we found it difficult to sleep, These guests congregated and partied outside of their rooms

Plussat: The friendly, helpful staff.

Miinukset: There were ants in the room.

Plussat: Good location, friendly helpful staff, free Internet.

Miinukset: Lots of fellow tenants left around 5.30am, so lots of slamming doors and rattling diesels. Easiest just to get up then as well!

Plussat: Staff were friendly and welcoming. One of the best motels I have stayed in this price range. Fantastic service, lovely room with very comfortable beds and clean modern facilities.

Miinukset: The only issue I had was the pool area could use some tidying. The area was a little outdated compared to the rest of the hotel.

Plussat: The staff was very friendly and the rooms were larger than I expected. A two bedroom suite was plenty of room for 3 people.

Miinukset: ant and bug infestation

Plussat: Close to cafes and bar. Exceptional reception staff.

Miinukset: Included breakfast which took about an hour to come out.

Plussat: Location, prompt room service, friendly housekeeping, easy off street parking.

Miinukset: Furniture was old and a bit tatty. Toilet was broken had to ask for maintenance to fix it. Hairdryer didn’t work. Hallways smelt like cigars. Front receptionist on arrival wasn’t friendly. Receptionist on booking out was friendly and polite.

Plussat: Situated in excellent location in heart of the city

Miinukset: Room was dusty especially around air-con vents, carpet old and stained. Had that well used odour. Car was parked in uncovered hotel carpark under hotel balconies. Following morning was like someone had thrown Cup of coffee over balcony from above, and splat all over my car, needed putting through car wash. Not hotels fault but prob poor design.

Plussat: Location for sure

Miinukset: Our mattress protector was that flogged out it was lumpy and hard, had to strip the bed half way through the night.

Plussat: I liked the convenience of the location. Also the room service provided. However the meals were delivered cold.

Miinukset: I didn't like to rowdiness of my neighbours on the last night of my stay. I felt they were having a party in the hall way...

Miinukset: $171 over night, not even any in-house movies just normal tv. I’ll blame COVID-19 for cutbacks.

Plussat: Location

Miinukset: Way too expensive for what it’s worth Pool temperature freezing Gym inadequate Staff unfriendly

Plussat: Great location and very clean and tidy rooms. Beds were very comfortable.

Miinukset: Was a little noisy from people outside and the garage door was broken so cars weren't secure.

Plussat: Central location & close to shops

Plussat: Proximity

Miinukset: Needed upgrading

Plussat: Easy to access, clean rooms, friendly staff. Have stayed before and I’m sure we will stay again.

Miinukset: Unmarked private parking that requires you to refer to a map to navigate to available spaces randomly throughout the car park. All tv reception is terrible. Other than that, all good.

Plussat: Considerate guests Quiet Appartment great price and able to cook myself.

Miinukset: The room was not clean enough. Loud pub is close by and make noise up to midnight. We had noisy people next door unfortunately. They had party at balcony, shouting and singing with big volume of music at late night. This is not a hotel's fault but we had an unpleasant night. one thing the receptionist was friendly and nice.

Plussat: I like where it was situated. Please the staff were very helpful. The room was very comfortable and suited my needs.

Plussat: Bathroom was spacious and clean.

Miinukset: Need to repaint walls....

Plussat: An older style building, but the beds were comfortable. The trampoline outside was a huge bonus to my children who had been in the car all day!

Miinukset: The plumbing was very noisy from neighboring rooms.

Plussat: I left b4 breakfast

Miinukset: That i couldn't stay longer

Plussat: The manager Veronica was pleasant and helped when tv didn’t work and couldn’t get onto wifi. Unit was clean and had all we needled.

Miinukset: I wish I had of read all the reviews before staying, didn’t appreciate arriving with my young son to see a few girls dressed in robes having an argument with a male wanting a refund as they ripped him off and then always seeing them loitering in robes outside their rooms when going to our car. Wifi was very hit and miss and majority of the time it didn’t work.

Plussat: Really quick and easy check in procedure. Lovely staff. Plenty of parking spaces. The room itself felt very run down, definitely in need of a deep clean and a bit of makeover. The important parts (bed, shower, toilet) felt very clean but other areas such as the microwave were not.

Miinukset: Run down bedroom

Plussat: it only took a minute to get everywhere I needed to go.

Miinukset: this question.