Termales del Otoño

Breakfast buffet included an omelette station! Thank goodness!

Great potential to be a top hotel, however here is what we found during our stay as a family: 1. Cabins need to be properly insulated, it can get very cold fast. 2. Floor and area needs thorough cleaning and not just a sweep with a broom. 3. Tiles were broken around, not sure if that was intentional to give the feel of a cabin or not. 4. Loud music, drunk guests all through the night. I called front desk and they sweeped it off as it will end and when I said if you will not take action, I will call Police for the disturbance they said this is private property...and I said what difference if its private or government. 5. Breakfast buffet was the only thing I can praise this place...thank goodness for the omelette station. 6. Overpriced and not worth the value, I regret staying here. 7. Swimming area was overcrowded and they play loud music that one could not really rest inside the thermal pools 8. Water temperature in the shower was either very cold or very hot...no way to regulate it Overall, I was very disappointed. Stay clear folks from this place until management changes or this place is bought out

Breakfast buffet included an omelette station! Thank goodness!

Great potential to be a top hotel, however here is what we found during our stay as a family: 1. Cabins need to be properly insulated, it can get very cold fast. 2. Floor and area needs thorough cleaning and not just a sweep with a broom. 3. Tiles were broken around, not sure if that was intentional to give the feel of a cabin or not. 4. Loud music, drunk guests all through the night. I called front desk and they sweeped it off as it will end and when I said if you will not take action, I will call Police for the disturbance they said this is private property...and I said what difference if its private or government. 5. Breakfast buffet was the only thing I can praise this place...thank goodness for the omelette station. 6. Overpriced and not worth the value, I regret staying here. 7. Swimming area was overcrowded and they play loud music that one could not really rest inside the thermal pools 8. Water temperature in the shower was either very cold or very hot...no way to regulate it Overall, I was very disappointed. Stay clear folks from this place until management changes or this place is bought out