Ana Crowne Plaza Matsuyama

Everything

All good

Nice location/lots of restaurants close by and a Starbucks!! Close to train and tram transportation systems.

Room was super tight and small but was a very good price. Next time I would upgrade the size of the room and pay extra.

The hotel was beautiful. Very clean and the staff was very helpful. After checking in someone escorted me to the elevator and showed me how to use it and asked if I had any questions. Over all a very good experience.

Honestly I can't think of anything that would need to change.

The location is excellent! The staff are amazing! So helpful and nothing is ever too much trouble for them, so polite and they made such an effort to understand us and helped us out several times during our stay.

Nothing really. It was disappointing that we ended up having rooms on different floors when we had 2 children below the age of 7, but the hotel was fully booked so I don't think they did that deliberately .

Our room had many more room than we expected, given that it was a corner room. It was very comfortable and had lots of personal hygiene items that we neeeded. Very clean room.