Intercontinental Hotels Madinah-Dar Al Iman

Jamal who provided house keeping services was excellent and caring.

The noise from the construction work that the hotel was doing was so huge that the guests had to vacate their rooms until around 8:30 pm. The hotel clerk I complained to was very inconsiderate and was even surprised I was complaining; she found the noise acceptable and told me that the work will continue until 9pm. I asked to speak to the hotel Manager but to no avail and I was told many other guests complained. There was no sign posted regarding an ongoing renovation or maintenance work.