Crowne Plaza Melbourne-Oceanfront

The room had a beautiful view of the beach. I also liked that it was only for hotel guests, instead of the public. The balcony was also very nice and cozy. I would love to have another stay in the same room or similar.

The next morning, I ran to the beach area but realized I should have a towel, and the front desk person said that the towels were by the pool and if they did not have any to simply return to get one. However, when I asked about the towels by the pool, they informed me that they were all gone. So I returned back to the front desk person, who stayed on the phone for a period of approximately 10 minutes while I waited and waited. Instead of politely excusing herself and placing her call on hold to give me the towel she made me wait. When she finally ended her call she said "you need a towel"?

I loved the location off the beach with its own private entrance, and the rooms had a beautiful view with nice decor. Beautiful and relaxing! A room was available when I got there early at no extra charge.

I was told that there wouldn't be any clean up of the room, probably because of covid restrictions, so I had to ask to have the trash taken out. It was a do it yourself experience that was safe, but I wasn't used to the room not being made.