Stara Hamburgo

Great location.

I had to repeatedly call maintenance as the lights in my room had a mind of their own and they would not turn off. All of the machines (treadmill, etc) in the gym did not work.

Big and very nice room

This hotel is a perfect example of how to spoil a good idea. At the hotel, no one will meet you at the entrance, except for a stern guard. Keep in mind That you will have to pay for the hotel in local currency at the hotel rate, which is 4-5 percent higher than the normal rate. On the first night, if you stay on 4-5 floors you will not be allowed to sleep from the noise that comes from the bar on the 5th floor. If by midnight , only at your request, disperse people, then you will still Wake up the noise of plates and forks at 6: 00, because Breakfast also begins on the fifth floor in the open space next to the living rooms. Exploring your room You will make a discovery - your doors have huge slits and do not close Your room completely. This design decision is just the biggest idiocy I've seen in 5 star hotels in my entire life. The stupidest thing is that on the ground floor there is an isolated restaurant where everyone could have Breakfast. But in the evening, You can understand that the restaurant on the first floor is better not to use - it does not work hood. If you ordered food there - then you'll enjoy, like all the first floors of the hotel, a disgusting stench and smell from the kitchen. It's just disgusting. Relatively restaurant-foolish semblance of gastronomic bistro. Not tasty and not interesting. The wine list is disgusting and not professional. Prices are high. Napkins from synthetics. Tea kettles without lids. Red wine is cold. Pink and white warm. The rooms have only women's Slippers and bathrobes of children's sizes. The hotel said-we are not designed for visitors of large size))) the hotel has a well-equipped and beautiful business center. But it doesn't work!!! Not even a light. This is the stupidest hotel management I've ever seen in my life! We need to fire all the staff except the cleaners and the security guard. The most incompetent people in the hotel - concierges!