Quality Inn Mt Pleasant - Charleston

Room was clean, staff was friendly, location was great.

TV remote didn't work. Phone in the room didn't work. A/C cut on and off and did not cool the room nearly enough. The room stayed hot, making it difficult to sleep.

DISAPPOINTED

Location was good. Bed was comfy.

Obviously an older hotel with maintenance issues. Major roof leak in our room that was never addressed & we couldn't be moved to another room because hotel was full. Walls were thin -- we could hear people on both sides of us including bathroom noises! TV quality so poor we couldn't watch it. Mediocre free breakfast was packed with people and not enough seating. We would not stay here again.

Location. It is difficult to find, but once found location good.

Mattresses need to be replaced or at least turned. Both beds had broken down edges where people had sat. Only one easy chair and it not comfortable. Chair at desk too large for area and always in way. Lobby personnel snarly and curt. Not welcoming or friendly. We arrived hour or so before three and woman at desk was rude and acted as if we were invading her private space. Then we were made to wait until others that arrived after us were checked in to their rooms. Breakfast bacon thin, greasy and over done, sausage not cooked enough and eggs cold. We were there three mornings, but did not eat there after first morning. Coffee packets provided in the room extremely difficult to open when no cutting device available. We would not stay there again.

Good Location

Room cleanliness TV quality Noisy Refrigerator (had to be disconnected)