Hyatt Regency Naha Okinawa

very good service and staff

I rarely write reviews, but this is one hotel that gave me good impression about their service. The background story is that we had a baby 6 months old traveling with us and unfortunately there was a typhoon in the vicinity of Okinawa. 1. Before check-in the hotel staff was nice enough to hand us towels under the rain even before we approach the curb. 2. We accidently broke both the umbrellas we borrowed from the hotel room because of the gusty winds. The hotel staff told us not to worry about it even if we tried to pay for it. 3. Unfortunately we had to leave the facility right when the winds are scary as hell, during so on-loading the baby on the curb still looks pretty dangerous. Three hotel staffs were at the door to assist, one of them backed the car right by the doorside so that we could get on the car safely. I'd most definitely recommend staying at this hotel not only for it's location, price and cleanliness, but also it's one hell of a service.