Windhoek hotellia

Plussat: excelent breakfest

Miinukset: room no.2 is next to the garage under terrace

Plussat: Very nice and helpful staff. Perfect location on your way from or to the airport. Beautiful garden. Good breakfast. Shopping mall at a short driving distance.

Miinukset: A mattress was a bit stiff. Shower door not really watertight.

Plussat: Very friendly and helpful staff. Much appreciated getting the special room for the extra night and receiving the help in transport from and to the airport.

Plussat: Location, facilities, room and security were all good, and the staff were excellent. I would recommend this property to others.

Miinukset: It was all good thanks.

Plussat: excellent breakfast, quiet property, cute common area, helpful staff who helped us with planning, restaurant recommendations, logistics, etc. we also requested an airport transfer at the last minute for my sister who had a change of plans, and since no taxi service was available that quickly, the host picked her up himself! which was super appreciated.

Miinukset: it was in a nice neighborhood but a bit removed from other things, so it was either a bit of a walk or a drive to get places, but we expected that so were ready with our own car

Plussat: Outside of facility nice, and parking secure

Miinukset: Room - not nice for traveling to view the city, We were in room 3, Dripping from air-conditioner all night! No cover sheets, Room basic - like a motel 6, Breakfast - Cold Bread- hard, very basic breakfast,

Plussat: Beate was wonderful. Very helpful and engaging. Homemade breads and fabulous breakfast complete with fruit, yogurts, cold meats, omelettes or eggs made to order. Tge location is in Klein Windhoek in a beautiful residential area. We were able to walk to the city center very easily and a 10 minute taxi ride. Highly recommend

Miinukset: Absolutely nothing!

Plussat: Quiet and comfortable place to stay in a safe and convenient neighborhood. Breakfast was tasty and the pool looked inviting (wish we'd had time to try it). The hostess was helpful in directing us to places to visit in town.

Plussat: Verry friendly host (Beate). Taking her time for a chat. The staff is verry friendly and always asking if everything is fine.

Miinukset: Nothing

Plussat: The owner and the staff went extra miles to make my stay memorable and comfortable. The place is clean, cozy, tasteful and homely.

Plussat: Lovely modern, very clean and quiet guest house. Charming host & super helpful. Would def recommend.

Miinukset: A bit out of of town

Plussat: The guesthouse exceeded my expectations. The owner was very helpful and friendly. The breakfast was excellent. It's definitely a 9+

Plussat: The breakfast was very comprehensive and excellent

Plussat: Clean, friendly staff, great breakfast

Miinukset: Bed was too hard for me, sleeping on my side

Plussat: All the rest was more than OK. Breakfast was very good, very friendly reception.

Miinukset: The room was a bit too cpld

Plussat: Very helpful owners. Arranged taxis restaurant bookings etc

Plussat: Great place. Wonderful staff. Awesome breakfast. Quiet, but in Eros neighbourhood.

Miinukset: Nothing.

Plussat: Relaxed, beautiful guesthouse. Wonderful breakfast. Great location. Quiet. Fantastic staff.

Miinukset: Nothing.

Plussat: Super Flexibility, as we were way too early

Plussat: Very friendly staff. Great location.

Plussat: Very good value for money. Friendly staff. It’s the second time I’ve stayed here. Able to provide glasses and ice buckets from the bar. Bedding and towels clean. Arranged airport transfer and made restaurant reservations on my behalf. Would recommend for a short stop over in Windhoek.

Miinukset: The camp was extremely busy with guests and as a consequence I found the bathrooms were not as clean as the previous time I had stayed. It was also noisy in the early morning when one group was packing up to leave.

Plussat: Lovely quirky camp. ‘Tents’ very comfortable beds and enough room inside. Have a fridge and beverage making facilities. Nice bar/ restaurant area and small pool. Lovely surroundings. Good menu and good food. Staff very friendly and helpful. Well patrolled by security guards and high fences surrounding it. Fair WiFi. But that’s throughout most of Namibia.

Miinukset: A bit too far from the airport which we hadn’t realised. But that wasn’t the fault of the property. Approx 40 mins drive.

Plussat: Value for money , location good

Miinukset: Maybe lacked wifi at tents

Plussat: We stayed in one of the tents on the site. It even have electric blankets for the cold nights.

Plussat: This place was perfect and great value for money. Facilities: decor was beautiful, common user bathrooms were well thought out and welcoming. We had come off a trip that had hardly any shower and the fire heated hot water and waterfall shower head was heaven. Room: we had the deluxe tent - well worth it, great mattress, clean, well spaced from other tents, nice decor - slept so well. Food: brekky was the best we had on the trip. Staff: extremely helpful but also respectful of space.

Miinukset: Nothing

Plussat: Secure parking for cars and camping trailer; WIFI to connect with home; clean and spacious outdoor showers with hot water; walking distance from Joe's Beerhouse and a bar with cold beer on return. You can really feel the love and thought that's gone into creating this little oasis in the city. There were even electric blankets on the beds which was a real treat in August!

Plussat: Loved our stay . Very unique place with a great vibe ! Comfortable beds in beautiful clean tents . I will definitely be back .

Miinukset: My inability to chose a cereal as there were so many to pick from

Plussat: We will definitely be back in the future. It was brilliant.

Miinukset: Nothing

Plussat: Great social spaces

Miinukset: Cold shower

Plussat: I've been to Hilltop Guesthouse several times in the past few years (it’s my 6th or 7th overnight stay there...). Breakfast on and the view from the terrace is always nice. The staff is very friendly, attentive and helpful. They provide useful tips where to go, what to see and help with reservations/taxi etc.

Miinukset: Going downtown requires a taxi/transportation...

Plussat: The staff were generally nice!

Miinukset: I booked a shuttle to the airport with them. We agreed on 300 Nam$, when I arrived to the airport the driver actually demanded 350Nam$. Its the type of think that leaves a bad taste of the place :(

Plussat: Beautiful views over a GREAT breakfast! Walking distance to some bars and restaurants. Very large, comfortable room.

Miinukset: Nothing!

Plussat: Friendly, helpful staff. Rooms (1, 2 & 3)were big and comfortable. Tea/coffee-making facilities. Breakfast was plentiful.

Miinukset: Parking arrangement was a nightmare (all guests tend to have large 4x4's obviously).

Plussat: They handled my last minute booking with grace and positive attitudes and even offered to escort me on foot to a restaurant. Absolutely lovely people and I enjoyed a beautiful sunrise from the deck of my room. Highly recommend them and would definitely stay there again!

Miinukset: Nothing to offer for this question. Not relevant.

Plussat: Great view, lots of privacy!

Miinukset: Liked everything

Plussat: Good property, really comfortable beds which were much appreciated after a long flight. Pretty views, you definitely need a car to get into town as it is a verY hilly location. Breakfast very good.

Miinukset: Some small maintenance issues and waited 45 minutes for breakfast to be served. Checkin staff unfriendly.

Plussat: Good location close to city

Miinukset: Check in and checkout times were inflexibly enforced. Travellers need some flexibility as long as it doesn’t impact on other guests.

Plussat: Hilltop Guesthouse was so lovely. The staff, the breakfast and even the location within walking distance of nice restaurants. All so lovely and nice. We had a wonderful stay there. All the staff was outstanding, went out of their ways to make our stay comfortable.

Plussat: Super location, near good restaurants in a nice neighborhood. Rooms very clean, good breakfast, best way to start and end your Namibian vacation.

Plussat: Aamiainen erinomainen, henkilökunta avulias ja iloinen. Sijainti erinomainen ja rauhallinen

Plussat: Ihana aamiainen

Plussat: The staff is fantastic, super friendly and helpful. The location is great with a stunning view; food is good.

Miinukset: The rooms are really basic; clean though. The shower requires upgrade; the curtains are white and not really thick allowing the light through so the room is not dark at night. (I had a room overlooking the parking area)

Plussat: Fantastic hotel with great breakfasts

Plussat: The view is amazing , the staff is helpful and friendly

Plussat: Good restaurant with fantastic views. Friendly staff and safe parking

Plussat: Location and view is amazing Breakfast was filled with tasty options which we totally loved

Plussat: The location is great! And things are very clean and it feels very safe

Miinukset: The pool isn’t open unless requested.

Plussat: Nice view and food.

Plussat: Very nice breakfast. Top location.

Plussat: Very comfortable hotel in elegant building overlooking the suburbs of Windhoek. Large bedroom, well set out for easy use. Fabulous dining room with semicircular enclosed terrace, offering spectacular views.

Miinukset: There was nothing to not like.

Plussat: Everything - from its kind staff to the breakfast and very nice views

Miinukset: Nothing

Plussat: Upeat maisemat ja ulkoravintola.

Miinukset: Taksi oli otettava kun halusi lähteä kaupungille. Ei suositeltu kävelemistä.

Plussat: Family friendly staff. A very nice stay.

Plussat: Location and facilities were great. Did not have my booking from booking.com but was allocated a room as we arrived late and issue was sorted without any problem on my part

Plussat: Every thing is good and

Plussat: The room and bathroom were spacious, clean and fresh, and the double bed was very comfortable. Breakfast was excellent and the staff very friendly. The bar/restaurant is cosy, the bartender is very friendly and if you get your food and it's warm, it's really good. At 5 minutes, there's a small supermarket which is open until 9pm.

Miinukset: The restaurant service is sub par, although the food is good. We stayed here twice: once on arrival, once before leaving Namibia. We had dinner twice. The first time we ordered a couple of things from the grill and a couple of things from the kitchen. The steaks from the grill were stone cold when we got them. The second time, we only ordered food from the kitchen (schnitzel, burger,...), and they forgot our order! We waited 45 minutes, then signalled we had been waiting for quite some time and asked if they had forgotten about us. They denied and said our dishes were just about ready. Just about ready in another 45 minutes that was...

Plussat: Clean room. Nice staff.

Miinukset: Hot water was limited. Breakfast very limited. Bad smell in the bathroom from the drain.

Plussat: Nicely decorated rooms. BBQ in th evening. Relaxing atmosphere. Good start of a 3 week tour.

Plussat: Very nice and cozy hotel, the people there were always eager to help you. Thay also had a good restaurant with local and international meals. Great quality-price ratio.

Miinukset: It was a bit apart from the city center and you needed to walk about 15 minutes to find shops or restaurants. Nothing that a nice walk won't fix, thought.

Plussat: Great atmosphere. Cheerful and helpful staff. The room decor was unique and welcoming.

Miinukset: Dinner menu was limited for vegetarians. It was pricey too.

Plussat: Nice welcome. The team really care of hte guest. Rooms are nice and convenient. Food and breakfast was really tasty. A good place to stay in Windhoek

Miinukset: Swimming pool is rather small

Plussat: Competence, friendliness and good service

Plussat: Huone oli kivan värikäs.

Miinukset: Ilmastointi laitteet pitivät todella kovaa ääntä

Plussat: Staff very friendly and helpful, breakfast was a great start to the day. Well located for access to airport and city. Room was tidy, but I would have loved a bit more workspace.

Plussat: Rooms are very large and comfortable. Very nice property and convenient location.

Plussat: Location was good because we needed to attend to a client close by. Basic facilities in order, breakfast was good. Coffee excellent. Staff friendly.

Miinukset: This is one of the older establishments. Not all the listed television channels according to the printed list in the room were available. Basin in bathroom did not drain well. Furnishings will need a makeover in the near future. I expected never furnishings for the price we paid.

Plussat: great breakfast top security

Miinukset: bathroom

Plussat: Friendly staff all of them. Breakfast cooked by Rona very good, free wi-fi, secure parking, swimming pool, modern bathroom.

Miinukset: Not much. However, a preventative maintenance program should be initiated asap. There were a few niggles such as loose toilet seats & taps leaking water onto the floor and & painting that is a bit overdue.

Plussat: The breakfast

Miinukset: We had either fleas or bedbugs in our bed, was bitten senseless. When I checked out and suggested the room gets fumigated, the receptionist did not know what I was talking about. all the ceiling lights in the room fused. The solar light provided in the room was flat. The tap at the wash basin was faulty.

Plussat: Very flexible staff nice location

Miinukset: All was ok

Plussat: very nice staff and helpful we got a wonderful room and the breakfast was great - they ask you for fresh made egg meals :-)

Plussat: Wonderful breakfast spread

Plussat: Villa Moringa is an excellent place to stay. Well located, great room, excellent staff and breakfast. Highly recommended

Plussat: A wonderful place to stay at the start of our Namibian holiday. A beautiful room with patio, first-class breakfast and very friendly staff. We were able to walk into the city centre from the guesthouse. Excellent value for money - and the carrot cake was scrumptious!

Plussat: The staff were very friendly and looked after me really well. Was very impressed at how clean everywhere was, especially the shared kitchen. And the breakfast was great.

Miinukset: When it said a shared bathroom, I didn't realise it would be sharing it with so many other rooms and that it would be quite as long a walk, across the other side of the courtyard and through the kitchen and dining room.

Plussat: Friendly staff, self service kitchen, honesty fridge system and value for money

Miinukset: The bathroom was very far away

Plussat: Great place to stay

Plussat: The personnel was really great and very helpful

Miinukset: The room didn’t have the shower and the toilet

Plussat: The customer care is great.

Miinukset: Waiting more than 1 min at the gate to get it opened by agent (remote).

Plussat: The people working there

Plussat: Griter was so helpful and welcoming. Very friendly.

Plussat: Great breakfast & appreciated being able to use kitchen to make drinks etc when wanted

Miinukset: Overpowering smell of soap powder or other cleaning products which gave me a headache & made me sneeze

Plussat: Griter was really helpful and friendly. Friendly atmosphere.

Plussat: I have been to 61 countries in the world and find Namibian people to be really special

Miinukset: I would have preferred one complete duvet rather than 2 single duvets for a double bed

Plussat: The view of the terraces is just great as it the whole complex. Extremely nice bathroom and bedding. Nice pool area. great interior design. very friendly staff. Very good breakfast. a perfect romantic retreat.

Miinukset: hm hate to say it but the food was better when we were there about 5 years ago. Generous portions though.

Plussat: Spectacular location and excellent boutique hotel, very comfortable with a secluded pool area and great views over the city. Cafe terrace also very pleasant.

Miinukset: Would have liked to stay longer than one night!

Plussat: Location

Miinukset: Nothing

Miinukset: RETURN VISITORS : THIRD VISIT WE HAD TWO ROOMS : THE A/C IN BOTH ROOMS WAS SERIOUSLY INADEQUATE . THERE WERE NO LONGER TEA OR COFFEE MAKING FACILITIES IN THE ROOM WE DID NOT EAT IN THE RESTAURANT , AS THE MENU HAS CHANGED VERY LITTLE OVER THE LAST 3 YEARS .

Plussat: Great location, great sunset view, impewssive restaurant. Helpful staff speaking not only in English and German, but in Russian also. Good breakfast. Personalized attitude of the staff. Spacious parking. Big and stilysh room with a comfortable bed. Fully packed mini-bar.

Miinukset: Moskitous in the room, but the staff did something - next night everything was good. A bit strange WiFi sistem - voucher with password is valid for one day only, every next day you have to ask for a new one.

Plussat: They offered champagne and small cake on arrival which was a lovely and welcome touch. Rooms are a good size and feel like Europe because they are quite old and beautifully decorated. Bed is comfortable and facilities all you need. Air conditioning needed tweaking which took a while to work out but was good in the end. Pool area was perfect not overlooked and shade or sun options with the loungers. Food was exceptional as was the service, a little expensive compared to other places in Namibia but the standards were up to European standards in London or Paris. Staff always friendly and wanted to help with anything you asked which was great.

Miinukset: Our room had an interconnecting door, great when travelling with a family, sadly we weren't and our neighbours checked out at 3am, were very noisy and woke us for two hours whilst they packed. The breakfast room was lovely, some wallpaper we hanging off the wall...but it's an old room! It was quite pricey compared to other hotels in the city, but it was worth it.

Plussat: The General manager Tiaan Jooste was exceptional. A real asset to the Hotel

Miinukset: Some of the staff were not as friendly as you would expect.

Plussat: Beautiful location. Excellent accommodation. Charming staff. Very good food and all reasonably priced.

Miinukset: There was nothing to dislike.

Plussat: Breakfast a little disappointing in choice and lacking in imagination compared to the excellence of dinner Garden and terraces were attractive and with good views. Staff friendly, helpful and managed effectively by professionally trained manager.

Miinukset: Breakfast dining area a bit drab.

Plussat: A great place to spend the first night in Namibia after arriving in Windhoek. Located just outside of Windhoek, but in a quite, remote location with very nice vistas over the surrounding hills.

Plussat: The service we got from the girl that served us, Salome and the place place had warmth and love...

Miinukset: I didn't like the fact that I was told the is refrigerate but when we got to room there was nothing and phone didn't work too.

Plussat: Great location just outside the city with great views. Very friendly and helpful staff.

Miinukset: Nothing

Plussat: Good value for money. We stayed here our first night in Namibia. Rooms are very good, all with nice views. Food ans wine was also very good! Staf very welcoming and helpful. We for sure would stay here again!

Plussat: Evening meal excellent. Also the breakfast was varied and well cooked. Plenty of choice. Very attentive staff. All very friendly. The views from the bungalows were magnificent. A lovely setting. All very safe and secure. Also we had a welcome cold drink on arrival and plenty of water in our room, all included. Overall a very pleasant stay. Would recommend to anyone.

Miinukset: Nothing. All was as expected.very gentle and peaceful after a long flight.

Plussat: Very friendly personal, nice views and good breakfast

Miinukset: Shower takes long to get warm wasting therefore a lot of water

Plussat: Great location and very kind staff.

Miinukset: Nothing

Plussat: The view

Miinukset: most poorly appointed rooms. Lodge invoked full cancellation fees one hour prior to my check in. Stair rail broken. Dirty shower. No management to be found anywhere near guests for duration stay. Dinner was below expectation and actually poor. Front deck of Restaurant is tired. AC of room is too small for size of room. Bed is creaking, only one blanket. No dresser, no mirror in room. Huge gap between bathroom door and door frame. Lack of maintenance visible everywhere. with the current drought shower water has to run for more than 5 minutes before the water is warm. Access road to lodge is in bad condition and heavily corrugated.

Plussat: Staff exceptional. Great views, lovely clean and large rooms. Wonderful breakfast.

Miinukset: Nothing. Everything was great.

Plussat: The place is amazing,beautiful Nd very clean...

Miinukset: Everything was perfect

Plussat: design, furniture, attendance to customers

Miinukset: price on the high side

Plussat: It is elegant has everything you could possibly need, close to the airport and the staff are perfect as is Tobias the manager. I will always stay here if available

Miinukset: Absolutely nothing

Plussat: Beautiful ambiance, interior design and wonderfully helpful staff.

Miinukset: Only disappointment was the restaurant and room service ended at 9pm which I didn't know when booking.

Plussat: We were given a great welcome and everyone was very friendly. The food was superb.

Plussat: Food was amazing

Miinukset: Room was small although a family room. Kids on a mezzanine level but every-time they moved the floor boards were noisy. Meant we didn't get a good sleep

Plussat: Incredible dinner and breakfast. Chef Stephan is an outstanding cook. The lodge has an ideal location right next to Windhoek. The rooms have everything you need. I will stay there again, when I return to Namibia!

Plussat: Food served during breakfast, lunch and dinner was fantastic. This is the strongest point of Immanuel Wilderness Lodge. They also have some animals walking on the property near a waterhole. This is also very nice to see. The pool area is clean and towels are available, the water in July is freezing cold so be aware of that. Wifi in the main building is very good. All staff members are very friendly. The owners know what they are doing.

Miinukset: The beds and bathrooms in the houses are outdated. I know this is always a matter of price versus quality but the bathroom facilities in the appartments/houses could certainly use a refreshment.

Plussat: Very nice, helpful and friendly staff. The food was excellent. The owners were present during dinner and were taking good care of any guest.

Plussat: Staff very nice. Food excellent - particularly dinner.

Miinukset: Bed was hard for my taste, and there were cats around. I’m quite allergic- not a cat person.

Plussat: Fantastic food, friendly staff.

Miinukset: Facilities are a bit basic.

Plussat: silent, isolated place. theres nothing. that is great.

Plussat: Great place. Just outside Windhoek. You must book the dinner at the place. I will promise you it´s great. One of Namibia best places for dinner. Love all theirs dogs and cats.

Miinukset: The pool is very cold in the winther time. The rooms are small but in a ok condition. Bathrooms still needs a shower curtain to avoid water all over the floor.

Plussat: One hour away from the airport. In my opion a great stay on your way in or out Namibia. Great welcome by the staff, everything was well explained. Good WiFi Clean rooms and comfy beds. Very friendly staff overall and especially the food is amazing! Both dinner and breakfast! They even helped me by arranging a surprise for my partner's birthday. Also they handled my food allergy really well, the alternative they had was really delicious.

Miinukset: Not so fond of the single bedding on the double bed, but those seem to be popular throughout Namibia

Plussat: The breakfast was very tasty

Plussat: Friendly staff Bar take aways and good breakfast

Miinukset: No hot water in the shower! AC does'nt work Decrepit aspect of the room Too far away from city center, to go on foot Poor breakfast

Plussat: Friendly staff. Comfortable. Clean. Good location and easy walk to the centre

Plussat: The breakfast was good and the location was very good. The staff were helpful and very friendly.

Plussat: Nice clean and quiet Nice polite staff and eggs for breakfast

Plussat: The room was spacious and clean with good cooking utilities if required. The lady owner/manager was very welcoming and helpful. Breakfast was very good, with a choice of eggs (how cooked), fruit, yoghurt and toast. Great value

Miinukset: Nothing to dislike

Plussat: Really friendly staff who went above and beyond to make our stay comfortable. Room upgrade and fresh milk for tea were MUCH appreciated

Miinukset: The only thing I can think of is that we couldn't get any dinner anymore at 8pm which surprised me a little bit wasn't an issue for us.

Plussat: Spacious, comfortable room. Fast wifi.

Miinukset: Breakfast was fine, but the coffee was terrible.

Plussat: We enjoyed staying here very much! The improvised meal, cooked by Mondy, was amazingly delicious. We actually reconsidered our trio, as we wanted to stay here again.

Plussat: Friendly staff, small scale, stylish but simple decor, good food. Smoothly arranged airport pick up and drop off. Good recommendations for dinner. Great breakfast and light lunch.

Miinukset: All good.

Plussat: Staff were all very helpful, courteous, cheerful, and accommodating. Chef Elizabeth and the kitchen team turn out excellent, freshly prepared meals in their open kitchen.

Miinukset: The floor in my suite was not very clean. Everything else was fine for the price, good amenities, linens, etc.

Plussat: The staff on both occasions were really helpful and went out of their to make sure we made the most of our trip

Plussat: Comfortable bed. Warm shower. Heating.

Miinukset: Unfriendly staff at check in. Pictures of the property look a lot better than reality.

Plussat: The bed.

Miinukset: I always used to stay at Olivegrove years ago and thought it will be the same but was mistaken.Lots of noice in room.Had to switch fridge off in middle of the night due to noice.Drain in bathroom made noises in the night.Bed was good,tv so small.Breakfast ask for cappachino and was told sorry we dont have only to see another customer order a cappachino. Ordered brown toast only to be told sorry only white and rye bread,ordered white toast,received breakfast first,waited for toast,went to kitchen and ask for the toast to be told toast is on its way.Finished breakfast with no toast.Toast arrived when I was busy leaving.Staff member said sorry and walked away.Wont stay at Olive Grove again.

Plussat: The room was neat and pleasant. We were tired after the sossusvili camp tour. I've recovered enough here, especially for breakfast. Also, we went to airport from hotel by transportation (paid).

Miinukset: I wish the hotel would be a little cheaper. And I felt uncomfortable because there was no shower partition.

Plussat: Beautiful, clean and cozy. Friendly staff and great location

Plussat: The staff was extremely helpful. We came at an odd time but they opened up the kitchen so that we could get a snack and then when we told them the airport would be delivering our bags they took over looking out for them and ensuring us that they would call if they didn’t arrive. The food we had, especially the dinner, was very good.

Miinukset: We were warned after booking that our room might be a little noisy because of the location. That turned out to be true though it was not a real problem as we had to leave early anyways. The pool was smaller than it looked on the pictures.

Miinukset: Check Out already at 10 am

Plussat: Very good Restaurant, no need to go out at night, enjoy the good quality food!! The Staff is very friendly and helpful! Love to book my stay here!!

Plussat: Fantastic location, property and facilities. We spent a couple of nights here at the end of our trip and had an amazing time. The owner and staff were great, making us feel comfortable from the start. The tents are beautiful and offer great views, where you can spot giraffes, orixs, etc whilst you are sitting comfortably at your own portge or having breakfast! Will definitely come back... It's just a great way to reboost your energy whilst in transit or at the end of your trip.

Plussat: The cabins is awesome and we'll located perfect view

Miinukset: Awesome people and friendly pets

Plussat: The lady at the desk Carol - owners daughter was extremely rude. She was yelling at me on the phone for asking for directions. Not my fault it's in the middle of no where and there is insufficient signage. When we got to the location she didn't greet us but continued with her rude, condescending tone. Even told us we can leave if we want. Totally not professional. I told her to stop her nonsense and respect us. Also refused to leave as that would have been a total waste of my time. She eventually apologized and treated us more respectfully. Carol don't talk to people like that, it very wrong if you are in customer service.

Miinukset: Just realized I mixed the likes and don't like and cant copy and paste so I will leave as is. It's a self catering lodge so everything else was great besides the foolish attitude from the owners daughter.

Plussat: The accomodation was great : very confirtable and very clean . Proximity with Windhoek. The animals the morning.

Miinukset: Need to develop family room or to accomodate some rooms with sofa to welcome parents and small kids in the same place - we were forced to book 2 rooms

Plussat: The property was amazing with loads of animals that you can spot on your walks around the property, and since may come up to your rooms.

Miinukset: The roads are a bit tough to get to the property including some very steep bumpy descents

Plussat: Super close to Windhoek, making it the perfect quick weekend getaway or the perfect place to stay for anyone passing through Windhoek! Also easily accessible without a 4x4. And the oryx on the afternoon walk was the cherry on top of a wonderful weekend!

Plussat: We liked the view at the mountains very much! And the lovely dog that joined us + the giraffes walking around in the area made it extra fun! The staff was very friendly and it's certainly a place to go back again.

Plussat: Two giraffes, this is the only plus of this hotel

Miinukset: If you only go there for the night, okay, the tents are pleasant. Worse if you get earlier in the day. Unfortunately, there are no sun loungers by the pool, which can be seen in the pictures. There are no trees that would give a shade. There is nothing, no garden, only dried bushes. A very neglected place. In a tent on day 40 degrees. You have nowhere to go. We were very disappointed with this place.

Plussat: The most friendly people I have ever met..... can’t wait to go back for that tranquility, beauty and relaxing experience. It’s unbelievable to think we are only a few kilometers from the city. Our stay was too short. We are definitely doing this again.

Plussat: Lovely and clean luxury tent. Set on a mountainside just 10km outside Windhoek. Two giraffes live on the premises and can be seen walking by your tent windows! Perfect for the first/last day of your trip. Kind host brought us 2 glasses of champagne after checking-in and her lovely golden retriever spent an hour or two just chilling with us on our balcony.

Plussat: Excellent breakfast, very professional and helpful staff, nice suite with comfy bed

Miinukset: The toilet and bathroom are not separated/isolated from the bedroom, no privacy at least in our suite. I really don't understand what benefits this architecture has.

Plussat: Stylish, clean and great facilities. The roof top bar and spa facilities and therapists were fabulous. The staff were efficient and friendly. Highly recommend.

Plussat: Good rooftop bar and in-house restaurants

Plussat: Great breakfast, lot of choices

Plussat: Nice decor, comfy beds, nice pool, great location

Plussat: Kaiken kaikkiaan hyvä valinta, aamiainen paras kokemani ja henkilökunta erinomainen kaiken suhteen, suosittelen. Kunnosta huolta pitäville ok kuntosali ja uimamahdollisuus, joskin vain kaksi uimaria kerralla, mutta kannattaa aloittaa päivä aamusta.

Plussat: Skybar with amaizing sunset. Overall the staff working for a kind acommodation in fact the Head of the Hotel was talking about all clientes during sunset

Plussat: - great breakfast with plenty to choose from (incl. freshly squeezed juices) - swimming pool with warm water (unusual in Namibia;) and view of the city - location/close to the zoo park - comfortable and spacious room

Miinukset: - confused staff at sky bar (mixing orders, long waiting time) - some of the pool towels had holes!!! and looked like over-utilized - scarce amount of sitting options by the pool/sky bar; not adequate to the size of the hotel - confusion with transport arrangements - room not ready at 3pm check in time

Plussat: Huone oli siisti ja hiljainen. Hotellin fasiliteetit mm. allas, kattoterassi, kuntoiluhuone olivat mukavat. Lokaatio ok. Autollakin pääsi hotellin parkkiin hyvin.

Miinukset: Henkilökunta oli hidasta ja ehkä hieman ylimalkaista. Asiallisia kyllä, mutta ei mitenkään jäänyt yltiöpositiivinen fiilis.

Plussat: Very clean and nice

Miinukset: The staff wasn’t exactly helpful and actually accurate when it came to taxi pickup requests. They said to me “we guarantee you will not be able to go from Hilton to the International Airport for less than 300 Namibian dollars”. They didn’t mean their own shuttle services which actually cost around 350 Namibian dollars but they really meant official taxis that pass by in the area where Hilton Windhoek is situated. They were wrong and I wanted them to know that after they rejected me assistance with taxi pickup I found a taxi just around the corner which indeed took me to the airport for 60 dollars. I paid 80 just because I wanted to thank this man who wasn’t trying to cheat and rip me off.

Plussat: it was excellent and the stay was enjoyable.

Plussat: Staff are incredible and friendly! We were welcomed with champagne and rose petals and a fruit plate for our honeymoon! Thank you for making our last night in Namibia on our honeymoon incredible!

Miinukset: There was a problem with the hot water but unfortunately out of their control. You need to pay for parking which is disappointing for a 5 star hotel.

Plussat: Dinner and service was extraordinary good and friendly

Miinukset: Breakfast was poor / no fence around !? but at least an guardian during night probably

Plussat: Very quiet and relaxing. They have bought of everything to make it comfortable there. Nice location to airport. Nice to be off the main road...very quiet..no highway noise. Staff was very accommodating to all of our needs. Food was good!

Miinukset: No WiFi in room ;) At night has to stand in cold outside of restaurant to get an important email. Minor though, in comparison to all the benefits of this hotel.

Plussat: Very good food.Helpful staff and a lovely quiet start to holiday.Large rooms .

Plussat: Fabulous bed! Friendly staff. Convenient location.

Miinukset: Breakfast not included

Plussat: Hildegard was soooo helpful and kind! A real treat and a model in service!

Miinukset: Temperature in Windhoek... it was pretty cold

Plussat: Friendly staff. Great location

Plussat: Has a nice pool, nice view

Miinukset: No kids activities Breakfast was not included- it looked very simple but they wanted to charge N$110 pp

Plussat: Great staff and service. Excellent restaurant. Location perfect if you are catching a flight and service to the airport very efficient. Just 15 minutes from the airport.

Miinukset: nothing.

Plussat: Very convenient stay ,close to the airport for a late or early arrival.Big bedrooms,very clean bathrooms and good wifi.

Miinukset: Moderate restaurant

Plussat: The location and its close proximity to Airport . Also the beautiful sun set over the landscape . We also had a very good dinner .

Miinukset: Our room was to close to vehicle entry/ exit and the vehicle’s noise continuously entering and leaving the premises late at night and early morning interrupted us while sleeping .

Miinukset: I don't think the owners are quite honest with their advertesment, some information is hidden and not visible at first.

Plussat: Clean, tidy and warm welcome. Away from the road so very little, if any disturbance from the traffic. Tea/ coffee making facilities in the room. Clean and adequate shared shower room. Breakfast available with a nice selection and very reasonably priced.

Miinukset: The outside lights were a bit of a nuisance for my room, even with the curtains closed which disrupted my sleep a little.

Plussat: Decent accommodation at a reasonable price. Dstv and good WiFi.

Miinukset: Everything in order.

Plussat: well organized, quiet, inside parking

Plussat: - The staff are friendly, welcoming and always willing to help make your stay more comfortable. - My room was big and comfortable. I even had extra blankets in case it got cold at night. - Hot shower for winter mornings, perfect. - They arranged a taxi to pick me up and drop me off wherever needed. Richard was nice and did not overcharge. - It's a safe compound and made to feel like a home away from home!

Miinukset: The guesthouse is located out of Windhoek city. Getting a cab later in the evening or after dark can be unsafe as its a secluded area. But the neighbourhood is well guarded. No restaurants within walking distance. Buy back food for the evening!

Plussat: I LOVE YOUR ROOMS VERY COMFORTABLE ,FRIENDLY AND HOMELY FEELING . NOT TOO FANCY

Plussat: Room clean

Miinukset: Too noisy, other guests scream at a soccer match on TV Water was cold in bathroom

Plussat: Really friendly staff, very good price for the single room. A nice chilled place to stay. I would have appreciated the blinds being cleaned, cotton sheets, and darker curtains though. It was very quiet and peaceful, bathrooms fine.

Miinukset: Breakfast took ages to make, was pretty average and they had no coffee.

Plussat: Staff were friendly and helpful

Miinukset: Breakfast was not great and no privacy in the bathroom

Plussat: The staff was very nice and solicitous. The arrangement of my lift to the airport worked out very good and they also arranged a taxi to the shops. Very helpful staff and a beautiful comfortable place to stay.

Plussat: The welcome. We had stayed here once before and were not disappointed. Our return visit for 3 nights did not disappoint us. We had the same room as before. Large with large double bed, TV , desk, settee, refrigerator, large bathroom with his and hers sinks shower and bath. Another door led onto a patio and the swimming pool. Nice buffet breakfast with bacon eggs sausage to order. The owner could not do enough to make us comfortable. Nice quiet area(apart from the thunderstorms) Will certainly stay here again if in Windhoek .

Miinukset: The wet weather. Caught the end of the rainy season.

Plussat: Breakfast okay, bed nice and firm, room larger than expected and very comfortable - we even had direct access to the pool! Parked in front of the place, but there was a guard - car was safe!

Miinukset: The juice was not really juice... The location is a bit out of town, but the area seems nice and safe.

Plussat: Friendly and very accommodating.

Plussat: Was as advertised.

Miinukset: Nothing specific

Plussat: The place is in a great location and the staff was very helpful, making recommendations and going out their way to make me feel comfortable and at home.

Plussat: The room was spacious. I liked the bed as it was comfortable, the pillows were comfy. The room was clean. I was quite happy.

Miinukset: Not really what I didn’t like but they could improve on on their fruits at breakfast so that they are different everyday as we had apples and bananas throughout . I would also like to suggest that they extend their breakfast time on a Sunday so that if one goes to church before they serve breakfast, they can eat it in return. So it need be a bit longer maybe up to 10 or 1030 am? The Tv in my room wasn’t working . So they might need to check on their TVs from time to time. However when I brought it to their attention, ‘‘twas fixed within 24 hours.

Plussat: Very cosy, clean and excellent staff

Miinukset: Nothing

Plussat: Friendly, clean well equiped rooms, good wifi reception.

Miinukset: Limited safe parking.

Plussat: The staff here were warm, friendly and incredibly helpful! Highly recommended!

Plussat: The swimmingpool and breakfast.

Miinukset: I liked everything. It was superb.