Halvat lennot Okinawa

Plussat: Above

Miinukset: Nothing

Miinukset: Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.

Miinukset: I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.

Plussat: Nothing

Miinukset: Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out

Plussat: Crew was friendly , Seats were fine .

Miinukset: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options

Plussat: Seats were very comfortabe

Miinukset: Food was not great. It took over an hour for the bags to come through at JFK.

Miinukset: Economy seating is extremely narrow!

Plussat: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Miinukset: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Plussat: The crew was efficient and very helpful.

Miinukset: Entertainment choices of selected movies were limited.

Plussat: Typical JAL, nearly everything was fantastic.

Miinukset: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.

Plussat: Amazing crew

Miinukset: Perfect

Plussat: Love everything

Miinukset: None

Plussat: Will take it again.

Miinukset: It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin.

Miinukset: Treated like animals. Never again.

Miinukset: The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???

Plussat: None

Miinukset: newer aircraft, better seats, better in-flight food (for business class)

Miinukset: 1 hour delay no reason given

Plussat: Nothing. Worst Airline ever.

Miinukset: I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare.

Miinukset: Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.