Natchitoches hotellia

Plussat: Location.

Miinukset: Front desk check in was very efficient, but not very friendly.

Plussat: Great place to stay.. Close to downtown. Clean. Parking is Great! Will be back!

Plussat: Excellent value for a beautiful hotel

Miinukset: No

Plussat: Location ,friendly staff!

Miinukset: No

Plussat: Great location

Miinukset: Towels were rough

Plussat: Location, price

Miinukset: I had to listen to their “patio music” ALL NIGHT LONG. Was staying for business but, after two sleepless nights, had to postpone my final day. Staff was not responsive to my request to turn it off after midnight. No one appeared to be on duty at 2:am.

Plussat: Every thing was good

Miinukset: Enjoy the whole experience.

Plussat: Location was great. Cody, the bartender did a great job. Hotel was really nice and super clean.

Plussat: Location, clean, quiet and friendly staff,

Plussat: Well kept clean, comfortable.good breakfast. Ideally located for access to town

Plussat: The staff was amazing and the facilities were wonderful!

Plussat: The staff

Miinukset: Parking

Plussat: Loved the location, breakfast was awesome. Looking forward to our stay in December!!

Plussat: Location was great

Miinukset: Very few guest so cocktail hour and breakfast was poor. Hotel is running down. In need of cleaning and upkeep.

Plussat: breakfast was good

Miinukset: mattress could have been better

Plussat: Decor, friendliness of staff, location, parking.

Miinukset: No half and half for coffee in morning. Breakfast okay but not special.

Plussat: Natchitoches is known for its Southern Charm. Nowhere was it more evident than the Church Street Inn

Plussat: Staff was very friendly and helpful

Miinukset: Lighting in room and especially bathroom was poor

Plussat: The room was clean and comfortable. Lots of options for the continental breakfast. Staff was pleasant and accommodating. Great place to rest while traveling.

Plussat: Very clean with modern decor. Staff were very friendly and helpful. I highly recommend this location. Pillows were very comfortable and shower/bathroom was roomy!

Plussat: Location

Miinukset: The odor. The staff was not welcoming and friendly. The breakfast was not that great fruit was rotten

Miinukset: Lightning in bathroom not very good. Cleaning person took our soap after only one night and didn't leave another. Wasteful. Shower leaked water all over floor.

Plussat: Staff were great, it was clean and functional

Miinukset: Far from town. Limited facilities

Plussat: It was a nice environment and they had a delicious variety for breakfast

Miinukset: The fridge was a tad noisy

Plussat: Clean, and the staff were friendly and personable.

Miinukset: The pool overlooks the parking lot

Plussat: Overall nice and newer feel.

Miinukset: Room is on the small side. The mattress was good but the bedding was not. Some kind of hot pad underneath, feather pillows, and stains on the bedspread and pillowcase.

Plussat: All of the staff were wonderful.

Miinukset: The bathroom door would not shut completely. When the AC would turn off, the room would warm up quite a bit.

Plussat: First, I apologize for not remembering names, but the staff was very nice and professional...the room was very clean and so was the breakfast area...every time I asked for help or a favor, the staff went out of their way to help...it made my stay very enj

Miinukset: No

Plussat: Easy access to interstate,close to attractions, staff always professional.

Plussat: I never like hotel eggs. They are always dry and tasteless. All the other food was good.

Plussat: The staff was nice but the area our room Was located smelled of smoke.

Miinukset: The smell of tobacco smoke in the hallway smelled really bad.

Plussat: Location was great. Rooms had an odor, could have smelled better. Beds ok but nothing to brag about. Staff was wonderful.

Miinukset: Smell in room 114.

Plussat: Clean and friendly staff

Plussat: Awesome

Miinukset: Nothing everything was great

Miinukset: When reservation was made, I reserved upgraded room with two beds. Upon check in the order placed was for one bed. Second problem was website said pet friendly, they were not.

Plussat: Beds were comfortable

Miinukset: drip drip drip drip all night...……..bath tub faucet needs repaired. No hair dryer in the room :(

Plussat: Clean. Great staff.

Plussat: good. Staff attentive and friendly.

Miinukset: The water in shower slow to drain.

Plussat: Excellent location, great ambiance

Miinukset: Nothing it was all wonderful

Plussat: Good beds

Miinukset: The hotel is not secure. They do not lock the outside doors, not even latched. I called the front desk and asked. I was told they would be locked but was later told that the manager says they were fine as is. Outside card readers are useless, no need.

Plussat: Location

Miinukset: We were scheduled to stay 2 nights. The first night the shower and hot run were filthy. Upon our request, the shower and tub were cleaned. The next night we opened the sofa bed and found dog hair and a dirty towel along with dirty sheets.. So we left.

Plussat: Super clean room. Unexpectedly quiet. Nice breakfast, great staff.

Plussat: Let's could stay

Miinukset: Mold on the ceiling of my room

Plussat: The bed was comfortable and the heat worked well.

Miinukset: Upon entering our room the television stand was pulled away from the wall and the cable chord was unplugged from the television...we attached it back to the back of the television but never could get the television to work so my daughter was unhappy about that.

Miinukset: The water had a terrible taste to it. The water was obviously used to make the apple juice. Yucky. Otherwise, good experience.

Plussat: Clean and friendly

Miinukset: No

Plussat: Good breakfast included omelettes, bacon, waffles and a variety of other things. Desk staff was very helpful

Miinukset: The bed was a little uncomfortable

Plussat: Room

Miinukset: Nothing

Plussat: Great breakfast! Lots of choices. Great staff

Miinukset: Firmer pillows, and extra towels

Plussat: The location is excellent. Right off the Interstate and very close to the beautiful, historic downtown Natchitoches. Awesome breakfast with something for everyone. I will stay again!

Miinukset: Nothing. Great location and friendly, informative staff.

Plussat: Location

Miinukset: Need new mattress

Plussat: The only problem that we had was a strong smoky odor in the hallway when we arrived. We had requested a non-smoking room, and , fortunately, we received one. Eventually the odor in the hall got better and was no longer offensive. The breakfast was the buffet that is normally offered, but better than most. The staff was friendly and accommodating.

Miinukset: Odor in the hallway as mentioned previously was the only problem.

Miinukset: I called 2 weeks early to change dates they confirmed when i got there they had the wrong date's an i had nowhere to stay because everything was booked

Plussat: The location was good. Our only interaction with staff was at check in. They were friendly.

Miinukset: The place was overpriced due to the holidays. It is an older hotel that has not been updated. It’s age was evident.

Plussat: Friendly staff

Miinukset: It smells wet carpet in the room. We requested to clean the room but they didn't because of the festivities the cleaners need to go home. They didn't tell us that information

Plussat: easily to get to off the highway

Miinukset: was pretty nice for the money

Miinukset: Rude staff, dirty rooms, wouldnt provide us with towels because they said they didn't have any clean towels

Plussat: Very nice staff

Miinukset: Breakfast gets very crowded!!

Plussat: Price and location to event

Miinukset: Elevator was slow.

Plussat: Evening clerk Jan. 20 (AL?) very friendly. Beds very comfy- very nice quality linens. Like bathroom nightlight. Good breakfast.

Miinukset: Driveway to property hard to see at night.

Plussat: Breakfast

Miinukset: The beds the lighting in the room microwave needs to be replaced.

Plussat: The room was comfortable and clean

Miinukset: The bathroom was poorly cleaned and door was damaged and the tub filthy. I was really disappointed because I've stayed there on several occasions and was very pleased. Hopefully this will not be a problem for my future stay.

Plussat: Didn't like it

Miinukset: Yes the smell of smoke in one room was bad and swimming pool didn't opened up til we had to check out

Plussat: management and friendly staff, breakfast was great.

Miinukset: Good recommendation

Miinukset: Breakfast

Plussat: Clean quiet friendly manager (I assume) walked around premises

Miinukset: My want ready when I arrived which was after 3, so I waited for about 15 minutes and they gave me another room and when I went in it hadn't been cleaned sheets and comforter on the floor. So went back and told them and had to wait another 30 or so minut

Plussat: The employees were very nice. Great breakfast and super comfortable bedding.

Miinukset: I booked as a ‘pay later’ but my credit card was billed for the entire amount the week prior to my visit. The pool was filthy.

Plussat: Many choices of very good food. It was fresh and well displayed.

Miinukset: Bed was not so comfortable.

Plussat: Very friendly staff!

Plussat: Comfortable beds, clean

Miinukset: Hallways and doors need to be repainted

Plussat: The property was clean and easy to access.

Miinukset: It would have been nice to have a bench outside for smokers.

Plussat: Overall, great. Very friendly staff.

Plussat: They had fresh juice and smoothies as part of breakfast.

Miinukset: It’s not a hotel that is worth twice the money as others near it.

Miinukset: Hotel was under construction. Room was extremely crowded.

Miinukset: The toilet handle broke, couldn’t flush the toilet. The staff couldn’t get in touch with supervisor to see what she could do. We left, upon returning back to room, toilet was repaired.

Plussat: Did not eat.

Plussat: Only downside was you could noise ,probably because of the outside door ,other than that we would stay there again.

Plussat: Super clean hotel. Comfortable room. Everything was great!

Plussat: Room was clean, nicely decorated. Very good value. Staff was friendly and helpful.

Miinukset: TV cable reception was less than spectacular. Beds were a bit hard for for personal liking

Plussat: I have stayed here many times. I like the location and price. The staff is always friendly and helpful.

Miinukset: Smell of smoke in the upstairs hall. The staff was trying to take care of the situation.

Plussat: The bed was Sooo comfortable !!!! Slept really well !!

Miinukset: Needed some cosmetic repairs but it wasn't a lot

Plussat: Friendly, helpful owner and staff.

Miinukset: Nothing.

Plussat: The staff was awesome. We had our family Christmas gathering here. We crammed all of us in one room to exchange and open gifts. Then brought the party out to the lobby. Levi was amazing.

Miinukset: Only con would be that the rooms were a little cramped but for the price we were satisfied. We would stay here again.

Plussat: Very accommodating. Upon arriving, I requested a ground floor room which they gave us. The air conditioner in the room didn't work properly, so they gave us another ground floor room within minutes. The staff was very friendly and we were pleased.

Miinukset: The first room we were given had an air conditioner which wasn't blowing properly. The air flow was low, even when we set it to high. We reported it and were given another room within minutes. We were very happy with our service.

Plussat: Everything

Miinukset: No

Plussat: It LOOKED clean

Miinukset: When I was watching tv the channels would change by themselves. Don't know why, but they just did. Breakfast choices were very sparse. Also, I left my pink earbuds in the room..came back later to get them. The "manager" said she looked for them, but didn'

Plussat: Price and staff were nice

Miinukset: It smelled of fresh cigarettes in our room and through the halls

Plussat: NOTHING

Miinukset: Service, poor customer service, poor quality, rude workers, overall horrible

Plussat: Great location

Miinukset: Nothing

Plussat: I could tell that it had recently been remodeled since I visited 15 years ago with a party of 20! Just like then, my stay was very nice! The continental breakfast was fresh and plentiful.

Plussat: Accessability

Miinukset: Smoke smell filled the room from the vents in the morning upsetting my allergies.

Plussat: Kind and efficient staff

Miinukset: Room had a damp musky smell

Plussat: Location

Miinukset: The General Manager displayed horrible customer service.

Plussat: Breakfast was fine Not much else..

Miinukset: Fact that my booking was mixed up. Charged for two rooms, only booked one. Gave my copy of booking to receptionist. Should have kept it to prove my point. Hotel was under construction. Paint dust, remodeling mess all over downstairs. Room was actually ok. Tile in floor of elevator (only had one) was cracked so when you stepped on it, you sunk down. MyGrandson was so afraid he was going to fall through floor. Interestingly they gave me a receipt for $115.53 and charged me $118.20/ Plus $135.53 for room I DID NOT book. I need to speak to someone!!!

Plussat: Leaving

Miinukset: I was unable to get a room key until I told them, what brought me there, my email address, my complete address of place of residence. After completing my credit card charge of $15.00 for unforeseen charges. My card were entered into another devic

Miinukset: We stayed on the first floor above us we're worker , who went to work at 2:30 AM , lots of noise doors slamming , talking, and loud foot steps . This went on for a hour both Friday and Saturday. We were very disappointed.

Plussat: Location was good. Staff was great

Miinukset: They are remodeling a lot of stuff still not replaced, carpet and bathroom walls need replaced. Refrigerator didn’t work in the room.

Miinukset: I was unaware of the upgrading going on and was sick due to smells of paint and other chemicals

Plussat: Comfortable beds. Friendly and helpful staff.

Miinukset: The original room we were assigned to had only cold water in the bath/shower. Also, the control to send water to the shower faucet did not work. Hence, only had cold bath water. To be fair, the on-site attendant located us in another room quickly.

Miinukset: Facilities are in need of remodeling. Many room features are broken or poor

Miinukset: We paid for the room but ended up not evening staying... we drive two hours home at midnight to avoid staying any longer in the dirty hotel.. we could fathom the thought of eating the breakfast their

Plussat: Everything was great

Miinukset: No indoor pool

Plussat: Room was very nice. Breakfast was wonderful

Plussat: Price and location

Miinukset: Old and smells

Plussat: Nothing

Miinukset: The beds were wore out and there was roaches in the room

Plussat: There was nothing that stood out as being attractive about this hotel.

Miinukset: The room was in need of a new chair (full of what looked like blood stains), the bathroom was not clean, and the TV was hard to work. Also, the fire alarm went off at 3:30 am for approx 20 mins and we were not given any direction or info into the matter.

Plussat: Nothing

Miinukset: It was dirty everything was broken

Plussat: Nothing

Miinukset: Mildew and bad smell

Plussat: location of the property to the downtown

Miinukset: room was dirty with crumbs on the floor and tissue on the bathroom floor

Plussat: Location

Miinukset: We went to bed at 9:45pm and at 10:pm the fire alarm in our room went off. We were frantically trying to get dressed and get out. After several minutes the alarm was silenced. No one came to check our room, we went outside and didn’t see anyone. Called the office and were told, yes our alarm went off but they didn’t see any fire so they had the fire department reset the alarm. After that we couldn’t sleep so we packed up and went to the office to check out and asked for our money back. The night clerk told us he couldn’t do that but we could talk to Rachel the manager. She will be in today Friday 12/27 I will contact her today.

Plussat: Convenient location and nice. Good breakfast

Miinukset: Stairs and balcony lean and would not offer a downstairs room when asked

Plussat: didnt eat breakfast, only coffee, facilities a bit crowded to sit and eat

Miinukset: entrance wet and sloppy, had to use bath towel inside door to keep from tracking in.....bed nearest door needs replacing, I believe a 900 # elephant slept there before me. hollow in the middle..sat on one corner while dressing and fell off....box spring much smaller than mattress....not towel racks in sink area of bathroom....shower curtain rod nearly falling off wall,,, guess I expected too much for the money... office out of regular coffee for room only decaf =((

Plussat: The location. Easy access to I-49 Good HOT showers, breakfast was Great

Miinukset: Mold on shower curtain.

Plussat: Treise n Joyce were exceptional staff.

Plussat: Nothing

Miinukset: Refrigerator was broken. One mattress had two deep body sinkholes in it.

Plussat: Nothing. The places was nasty, the top floor looked like it could crumble at any moment. The floors were all still dirty in the room also.

Miinukset: The staff was very uncourteous. When we got there that night, there was a family having a dispute with being charged for a extra night, there room was given to another man and they walked in on him naked and he had small children with him

Plussat: Nothing at all!!!!

Miinukset: Clean the rooms, change the dirty sheets, still food in the refrigerator from last poor gusts, lights didn't work, electrical plugs did not work, walls and ceiling are dirty and cracking.

Plussat: The price

Miinukset: The room was filthy. I didn't expect a whole lot but a clean room would've been nice

Plussat: Our room was clean and renovated. The beds were comfortable and everything was within a convenient drive. Staff were excellent!!

Miinukset: The lobby and common facilities were in need of repair/renovation. The landscaping was overgrown & a lot of trash on the grounds.

Plussat: Nothing.

Miinukset: Reservation rate was a lie, because you charge 2% more higher in my card. And there was additional charges 9% and the reason because you change our room and it was not our fault, room 1, the bedroom lamp dead and the other room bathroom lamp dead, so it was not our fault.

Plussat: there was no breakfast. check in was great. was allowed a late check-out.

Miinukset: room could have been cleaned. ceiling peeling. bathroom door mirror was broken shards and a safety hazard. the tub looked filthy, the grounds looked like it had not been maintained in awhile... trash all around my room area, as well as, other parts of the motel.. another room appeared to have been driven into and front wall was open for anyone and trash inside the room.

Plussat: This place is you get what you pay for. The area is sketchy facilities are ran down and not maintained... we will not be staying here again

Plussat: For the price, it was an adequate place to stay. The bathrooms were very clean, beds were comfortable. There was only one hard wooden chair to sit on, could use a fluffy chair also. TV worked, Internet worked pretty good, only thing was the fridge, as it did not get cold enough. They did not advertise any free breakfast, but they did have coffee and muffins in the lobby, which was a nice touch. I dont mind not having free breakfast because the price of the room was very reasonable. It wasn't a "luxury hotel", but I didn't expect it to be. Over all, a good deal for the money.

Miinukset: The ceiling needed some repairs, but it's something you dont notice until you lay down. The fridge needs to be replaced as it wasn't very cold.

Miinukset: The heater did not work. The hot water took forever to heat. The toilet seat was broken.