Ibis Navi Mumbai

the location....

There was no poter, no laundry pick up from room, food (buffet dinner and buffet bf) both not upto the mark less varity and quality and extremely overprised. the staff at check-in and check out also not upto the mark had difficulties in check out. Room not well organized.

NOTHING THERE AT ALL IMPRESSED ME .. I LIKE MY PATIENCE TO BEAR THEIR POOR SERVIXE. THEY MADE US BEG FOR EVERITHIG.. EVEN FOR A BATHING SOAP..

Here you go the tragic experience.. i was shifting my residence to Navi Mumbai.. hence I had to stay one night in IBIS Navi Mumbai.. we reached to check in around 7 pm... There was no one to help us to take our luggage because they have self check-in policy.. at the reception they told us only having twin sharing single bee rooms in no smoking rooms . Any way we checked in... Worst experience begin when notice dirty and smelly water coming in wash basin.. we called the staff and informed about this... They said there is a problem in plumbing line and they would send the plumber to rectify.. we had to wait around two hours ... Getting out of patience I had to go and shout the hotel manager... Then they showed us a new room which was a double bed... means earlier they were lying that there is no double bed in nonsmoking rooms. Again we notice that there is no paper rolls, bath soaps or shampoo kept in... When wa queries their reply is guests are usually stealing these hence these items are available only on demand.. Ultimate stupid attitude towards the customers.. I would never ever go for or recommend ibis anymore. totally bd experience.