Nessebar hotellia

Plussat: Everything was awesome. Our daughter was clearly enjoying herself. The food was good, pretty ok for an All Inclusive. All of the staff were extremely helpful. Overall great vacation, would gladly visit again.

Plussat: Food (especially breakfast and dinner), location, room, staff... everything was great

Miinukset: Even if it is forbidden to reserve loungers, many loungers are reserved early in the morning even before the pool is opened.

Plussat: Good food, nice pool and Bar, the "walking street" and the sea 5 min. Everything was simply COOL.

Plussat: The hotel is quite new. I liked that you can see the quality of the materialThe hotel is quite new. I like that there was no discount on quality, quality furniture, good batteries in the bathroom, at all the details you can see that much has been invested for them. The rooms look better than many other hotels. The food was very good, tasty and using different spices. I liked that the soups had lots of vegetables, meat, they were very dense. Pizza is very good, better than many pizzerias. Although not very varied, around 10-15 dishes, the food was very good, tasty. The hotel is close to the beach and the fun area.

Miinukset: The pool area is a little crowd. I would like a bigger variety of cheese.

Plussat: The food was great, big variety of different meals every day. The pool area was really nice, rooms were clean and spacious, staff is very polite and responsive.

Plussat: A normal breakfast. Location was not that what I expected. it was far from the beach and no sea view was available.

Miinukset: The room size for a double occupancy was much less than what is required. a single occupancy room is converted into a double room. A very small bathroom. There was no sea view available from the room. The pool is very small and more of a children pool. Room size is not proper and are very small rooms.

Plussat: I was impressed by the cleanliness in the whole hotel. Food was plenty, tasty and various. Staff is very polite, always smiling and ready to help and support. Rooms are big and functional. My best regards to the whole team of the hotel. You're great professionals! We will be back for sure.

Miinukset: The water in the pool was a little bit cold, but may be it's normal for the end of August. But this compared to our perfect stay in the hotel was not a big deal at all.

Plussat: Very clean and modern. Friendly and helpful staff. Good variety and choice of food. Excellent location, close to the beach and bus station.

Miinukset: Not much vegan options in the restaurant or area in general. Not much activities for under 4-5 year olds. Walls quite thin and could hear everything in the halls and naber rooms.

Plussat: This is the best hotel ever! Clean, big room with the best bed ever !!! Each night there was a different party by the poll. There was great kids area, organized fun activities for kids and grown ups as well All in all The Best !!!

Miinukset: The wifi was not as good as expected, but you’ll not miss it because there is so much things ti do :)

Plussat: Great Food Amazing Stuff Clear and nice Prime location

Miinukset: The water in the pool are frozen You cant get inside the pool for more than 2 min

Plussat: Ruuat hotellissa oli todella hyviä, monipuolisia ja maukkaita. Hotelli ja huoneet todella siistejä. Lakanatkin taidettiin vaihtaa joka päivä. Hotelli keskeisellä sijainnilla kukkaiskadun vieressä. Rauhallinen hotelli, ei mikään bilemesta toisin kuin viereiset hotellit. Plussaa siis myös siitä.

Miinukset: Jos jostain pitää valittaa niin ehkä siitä että hotellin tyynyt oli omaan makuun liian korkeat.

Plussat: Service, cleanliness, helpfull friendly staff. Food very good & reasonably priced.

Plussat: Spotlessly clean large room. Clean towels each day. Breakfast briliant plenty of variety. Definitely value for money. Staff very friendly and very attentive. Will definitely reccomend it and will paying it another visit !!

Miinukset: Nothing.

Plussat: I really enjoyed my stay at the Hotel. The room is very spacious, the bed is excellent with high quality sheets,pillows,ect. The air conditioning is good, cable tv, frigobar, etc.The balcony is big, everything is clean and new. The staff is extra friendly and helpful (thanks for everything girls). The hotel manager is a gentleman who cares about his guests, he took us to the bus station in his car when we left!!!! (that’s what I call hospitality!!!). Me and my wife were impressed by everything! I strongly recommend this hotel.

Miinukset: I was sad about leaving the hotel.

Plussat: Everything was great :) spacious and clean rooms, pleasant staff.

Plussat: Great location, friendly staff, comfortable and spacious room, sound-proof windows :) Wi-fi included.

Plussat: I liked in hotel Lotus the staff, coffee,location. Towels changed every day, a room was cleaned always. A manager asked every morning how we feel in his hotel. We felt in Lotus like at home, which is very nice. I recommend staying at this hotel .

Miinukset: Everything was very good. Only mosquitoes disturbed at night.

Plussat: We made just a short stop at this hotel, in our way from Romania to Turkey, but it was worth it! Large parking lot, comfortable room, close to the sea - who could ask for more? And yet, the very friendly staff and the plentiful and tasty food made our stay exceptional. Opt for half-board and you won't regret it. And the tomato soup at the hotel's restaurant is the best ever!

Plussat: Excellent all round great people so kind and helpful I would stay here again

Plussat: Lovely little hotel, friendly staff and food in the restaurant was excellent

Miinukset: Nothing

Plussat: Super ystävällinen henkilökunta ja hyvä palvelu. Hyvät ruuat. Lähellä rantaa . Hyvä parveke.

Miinukset: Ei ollut uima-allasta. Iltaisin kuului hiukan viereisen karaoke baarin äänet.

Plussat: All good for me on my own

Plussat: the beach and the service

Miinukset: pool is a little bit small

Plussat: Perfect place for stars want to have 5 stars rest .

Miinukset: None

Plussat: The location was great. The hotel has a private beach. View from the room was great. The staff was kind.

Miinukset: Breakfast requires improvement. The reception should give more details (such as what breakfast hours, etc.)

Plussat: Everything.

Miinukset: Nothing

Plussat: - Hotel is literally on the beach (the sea view is awesome) - Private parking - Pool - Towels for beach/pool - Quiet and cozy - Tasty food

Miinukset: - The Sunny Beach resort is not so nice. Do no recommend, but staying at Dune you do not even have to leave the hotel.

Plussat: Wonderful private beach, we enjoyed staying there everyday. This is perfect for those searching privacy and quiet time at the beach. The hotel design looks good and the overall ambiance is nice.

Miinukset: The hotel is located in a busy place, so in the evening is quite noisy. I couldn't find in the room the price list of the minibar.

Plussat: Fabulous place. I liked everting about it. Location and service was excellent.

Plussat: Nice friendly staff, clean rooms, great location

Plussat: It is our second time at Dune and I was impressed of the aspect and size of the room (completely renovated). We chose this hotel for its location right on the beach, intimacy, private beach (not crowded at all), private, secured parking. I loved having fresh orange juice at breakfast.

Miinukset: It was a bit disappointing the personnel attitude, especially the boys from the restaurant. Not friendly or helpful as they should be.. Beach boy didn't help with anything, sunbeds were not cleaned in the morning.

Plussat: Everything!!!! :)

Plussat: We loved our stay at the hotel. The two bed room apartment which we stayed in was spacious,clean and with great views. We could see the sunrise in the morning and enjoy the skyline of Sunny beach in the evening and of course the sea view was lovely. The breakfast which was part of our deal was absolutely delicious with so many options to choose from. Staf was profesional and friendly. The hotel and the garden are managed very well. This was our first stay and we are already planning to come again next year. Highly recomend this place!

Miinukset: Would be better if the gym was bigger

Plussat: In the rest, everything was ok. Large room, clean and beautiful. In the evening I ate at their restaurant, the service was fast, waiter ok.

Miinukset: The net in the room is very weak. You can't connect to it, it's going very weak. It would be nice not to pay sunbeds on the beach, to be free for those staying at hotels.

Plussat: The facility is very big and feels just like a 4* resort on the beach. You are given the opportunity to use the facilities of the nearby complex Fort Premier. The staff is really friendly and gave all the info requested at the check-in. The food is exceptional and I recommend getting 'half board', excellent value for money. The pool is crystal clear and the beach is pretty intimate. Relaxation at best!

Miinukset: The reception could be more responsive on WhatsApp and the room facilities could be a little more improved. The animation team should do something for the adults as well.

Plussat: Everything was perfect, breakfast was so good me and my mates were very happy with it. Pool, environment was so clean. Room was big enough for my friends and myself.

Miinukset: Only one thing didn’t like about the room. Too many ants around and it wasn’t comfortable

Plussat: Close to the beach, big pool.

Miinukset: Parking lot is far from the hotel, also the breakfast location. The staff can’t speak english and not very client orientated. Example: they can’ t give you any advice on planing a trip to any tourist attractions in the vicinity of the location.

Miinukset: + The beach is close to the hotel; Various food - Old furniture; uncomfortable bed; the restaurant is situated in different building.

Miinukset: A slight unplesant smell in the room

Plussat: Room was spotless with great facilities - full cooking equipment, fridge freezer and washing machine. Pool area was fab. You can also use the facilities at Premier Fort next door, which is where you have to go for meals, if you have booked any. We were breakfast only and this had a great section, everything you could want for breakfast. If you head in the opposite direction away from Sunny Beach to the town of Sveti Vlas you will find a great selection of resaurants but much quieter and more sedate than Sunny Beach (Vodopaldi restaurant highly recommended). Would definitely go back.

Miinukset: Sunny Beach is like Magaluf/Benidorm/Blackpool with loud music, neon lights, tattoo shops and strip clubs but this hotel is far enough away to avoid all that if you want to

Plussat: The view The pool The room

Miinukset: The food at the local restaurant The hours that cleaning ladies were cleaning. They have to come in THE MORNING, NOT AFTERNOON! Hotel is in Sveti Vlas not in Sunny Beach

Plussat: First of all the staff was great, very, very nice people who recommended trips and things to do. You can buy tickets for Aquapark directly from them. Second, the hotel is 3 minutes away from the beach and right in the center of Sunny Beach, close to restaurants, clubs etc. As a downside of the central location, there is loud music playing during the nights, but the windows isolate circa 50% of the noise. We were expecting that and were not that bothered anyway. The air conditioning is golden during the hot days. The hotel's restaurant I would consider average, but there is a 10% discount for the ones staying there. A great stay for the price, we were very satisfied.

Miinukset: Overall I cannot complain about the hotel, but if I am about to be fastidious, I would not consider the hotel being "sparkling clean". However, the cleaning lady comes daily, but you will have to leave the sign on the door in order for her to clean the room. Otherwise she makes the bed, adds toilet paper and throws the garbage away. In the first two days we spotted ants in our room, but after a proper cleaning they dissappeared. But I do not think this is a common situation because I do not see anyone else compaining here.

Plussat: Very helpful and friendly staff.

Miinukset: No bathroom fan.

Plussat: .There are not enough words to describe the positive experience of staying at the hotel .The staff is kind and nice and always ready to help .The place itself is clean and tidy and gives a pleasant feeling while staying there .highly recommend

Plussat: Sijainti oli täydellinen. Henkilökunta hyvin ystävällistä ja auttavaista! Kaikki toimi! Hotelliasiakkaat saivat alennusta ravintolassa, pieni kaunis ele!

Miinukset: Baila baila - musiikin jumputksesta läpi yön en todellakaan pitänyt, mutta tiesin siitä jo etukäteen, en ehkä kuitenkaan osannut ajatella että koko yön joka pv musiikki voi soida niin kovalla. Voi meidän Suomen klo 22 "hiljaisuus"-vaatimus!!

Plussat: Although it was the end of the season, we were told we were the last guests for this year, everything was ready for our arrival. The welcome was excellent with very friendly reception. Advice was offered on the best venues. Very easy car parking off the road.

Miinukset: Nothing that I could dislike.

Plussat: Help from the staff sorting Taxi out holiday

Miinukset: Didn't like it when it shows a pool in the help pictures didn't like it when we spent 5 hours on the phone trying to get return taxi to be told the firm had cancelled it then having to pay 60 LEV to get to the airport

Plussat: Female manger is owners daughter Very helpful pleasant and beautiful lady

Plussat: Central position with not much if any noise from bars around you

Miinukset: All good always use when going to sb

Plussat: I was very pleasantly surprised. Excellent hotel,good value for money,right in the center of the resort,100 yards from the beach. Very nice staff,always good humored and helpful. I recommend it.

Plussat: The hotel is in the central part of Sunny Beach.Free parking,which was a plus.Very clean,staff very helpful and friendly.Would recommend!

Plussat: Huone oli siisti ja tilava. Sänky erityisen hyvä. Hotelli tarjosi meille hyvän eväspaketin mukaan, koska lähdimme pois jo aamuyöstä.

Miinukset: Ulkopuolella tietyö, joka hankaloitti kulkemista.

Plussat: Very good and modern hotel. Very close to Nessabar Old Town being right at the start of the bridge to the old town.

Plussat: The room is really clean, good and luxury. The location is great, and close to every thing.

Miinukset: Nothing

Plussat: Great concept about the hotel rooms being built around the old windmill , with lovely views of the old city and the bridge.

Miinukset: Couldn’t control the heating!

Plussat: Bery nice hotel, great location near the old city center. Big comfortable rooms. Private parking. Very good cheff in the restaurant.

Miinukset: Poor breakfast.

Plussat: Excellent location and breakfast.

Miinukset: They didn't change the sheets a single time during our three nights stay.

Plussat: Location

Plussat: Hotelli oli hyvällä sijainnilla uuden Nessebarin puolella. Hotellissa oli hyvä valikoima edullisia välipaloja ja hyvä viinivalikoima. Huoneemme oli Deluxe Junior Suite ja se oli tilava ja parveke oli moneen suuntaan merellepäin, myös ilmastointi toimi hyvin. Hotellissa oli myös kiva aula.

Miinukset: Aamupala oli ihan ok, aika pienellä valikoimalla. Uima-allas oli huonosti hoidettu ja palvelu sinne ei toiminut. Huoneen sisutus olisi vaatinut hieman päivitystä.

Plussat: Bed was comfortable and views were breath taking. Great sea side view and right within walking of all old Town Nessebar. Good parking accommodations.

Miinukset: Got there late. Restaurant was open for 1 more hour. They sat us down.. Gave us menús.. Then asked us to leave. Very strange. Staff.. Could smile more.

Plussat: The location is excellent breakfast was ok

Miinukset: The staff are completely disinterested and unhelpful. The receptionist hardy took her eye of her phone while speaking to us. There was no beer in the bar on our arrival even though they state in the hotel info that they stock a good variety of beers. No Apologies for this or that the air conditioning had been turned off. It was incredibly hot in our room. Breakfast is served from 7.30 and there was still a queue waiting to get in the dining room at 7.40. Really not good enough it has been our worst hotel of our 3 week trip. Maybe booking.com should check the facilities from time to time. On booking we look for things like a well stocked bar and air conditioned rooms as we travel long distances between stops.

Plussat: Perfect location

Miinukset: Nothing

Plussat: Dreamy location overlooking the Old Town, comfortable and spacious room, rich breakfast, elegant and cozy pool, friendly and solution-oriented staff. We will surely come back!

Miinukset: A little bit more focus on cleanliness details in the bathroom and balcony would definitely help. Parking somehow small and crowded as per hotel capacity.

Plussat: Really clean and beautiful hotel. The stuff was friendly, all spoke englush or russian.

Miinukset: The choice of food wasnt so good. After a while we did not know what to eat - everything looked quite the same. Snack bar was almost empty.

Plussat: Wonderful friendly consistently good staff Clean in room and grounds and visible presence of hotel staff taking care of this in public areas Themed Bulgarian (and other nationality) nights weekly in the restaurant

Miinukset: There was a fee to use the safe (approx £3) a night - we think this should be included in the room cost

Plussat: Kaunis, siisti hotelli. Aulan Wi-Fi toimi erinomaisesti. Huoneeseen erikseen saatavilla myös Wi-Fi joka toimi hyvin. Ruoka oli todella hyvää ja monipuolista. Kahville iso plus! Huone siisti ja sänky loistava. Ohjelmaa muutamana iltana. Hyvät kulkuyhteydet bussilla joka paikkaan.

Miinukset: Wi-Fi olisi voinut olla myös huoneessa ilmainen. Spa-osaston uima-altaan vesi oli hyytävän kylmää ja suihkun kaivo ei vetänyt kun kävin. Jacuzzi sijaitsi altaassa.

Plussat: Food variety and clean

Miinukset: Crowded, not friendly to non-german nationalities, elevator not suited for rush hour(several times it stopped working due to a malfunction) The pool is small

Plussat: The hotel and spa look really good and are close to the beach. The pool also looks nice. We chose this hotel as our third destination for 4 days (our honeymoon) based on the photos and good reviews. DO NOT GET THE ALL INCLUSIVE DEALS HERE. This hotel is great if you only use it to shower and sleep at night, but if you need any service, food or drink what so ever, I would advise to choose a different one. Almost ruined our honeymoon. 80% of the people in the hotel are elderly german folks (nice, polite, quiet, not pretentious).

Miinukset: Nice Looking Hotel, horrible staff and services. The first and only hotel I ever left a negative comment on. I apologize for the lengthy comment, I encourage you to read it still. This is a 4-star facility with a 1 star service & staff. Staff: Besides reception, staff barely speaks any english. They were 100% unhelpful and impolite. Services: 1. Bathrobes: need to be requested from reception (keep in mind, this is a 4 star hotel). The ones we received smelled of chicken soup (not fresh). When we told the reception, they laughed and told us they will be changed next day, which they did. 2. Pool Towels: Only available by getting a card from reception for which you pay 20 Leva/towel (deposit). It took us 1.5 hours to receive 2 towels (asked the bar, who sent us to the towel boy that was missing for 30 minutes, who sent us to the reception, who told us we have to pay for it without specifying the amount of the deposit. They wouldn`t make the charge to the room, so, since we were in swimsuits, we had to go up to the room, get some cash, come down, find out we didn`t bring enough money, go back up to the room, get more cash, come to reception and pay the deposit, go out to the pool, wait 20 more minutes for the towel person to arrive and give us 2 towels. 3. SPA & Massage: The spa area is completely off limits unless you pay for it. We got a hot stones couples therapy and the two therapists would not stop talking in bulgarian as they were giving the massages. They did not speak a word of english to us. IMPOSSIBLE TO RELAX. The massage wasn`t bad, but it was done in a haste and it wasn`t good either. They used body oil to give us scalp massages (I`m not sure the therapists are licensed). 4. Internet: If you want to use the internet in any place other than the reception area, you have to pay for it (in 2018). We paid for Internet, got up to the room, it wasn`t working (dial up speed, impossible to load even GMail).

Plussat: The receptionists very nice and the asian waitress top quality. Free alcool.

Miinukset: Old guests waiting to die. Few young girls. Animation. Beer.

Plussat: I liked a lot the hotel, very nice rooms! I liked the bartenders from the pool, the waiters from the restaurant, very nice, great service! The planned activities were also very nice! If you want to relax and enjoy your trip, this hotel exceeds your expectations.

Miinukset: I did not like that the balconies are not separated like they should, so you are forced to sleep with the door closed.

Plussat: Great room. Great staff and lovely services.

Plussat: Clean rooms, friendly staff, good food selection.

Plussat: It was my 48 birthday party and had a lot with people from all over the world and met above five stars with games and relaxing or business and not forgetting food,drinks and unbelievable party,

Miinukset: Everything’

Plussat: Hyvä sijainti, turistihelv***n reunamalla. Hyvät liikuntayhreydet. Ystävälliset ja tehokkaat siivoojat. Huone oli siisti ja tilava. Toiveen mukaan huone sijaitsi ylimmässä kerroksessa. Joskaan tänne ei hissillä päässyt, se ei ollut ongelma mutta jollekin olisi saattanut olla. Hotelli kaunis ja paljon ihania yksityiskohtia. Kokonaisuudessaan oli siisti, allasalue ja yleiset tilat. Hotellin yhteydessä oleva SPA oli edullinen ja viihtyisä. Joskin olisin kaivannut kylpytakkia.

Miinukset: Ruoka oli All in C tyyliin mautonta ja todella yksipuolista. Päivätä toiseen samaa kuivaa kanaa ja ylikypsiä lihoja. Jos syö pastaa ja riisiä tarjonta olisi ollut ok. Hinta-laatu ei ruoan puolesta kohtaa. Allasalueella valitettavasti täälläkin pyyhkeitä varaamassa paikkoja joita ei sitten kukaan käyttänytkään. Kuntosali sulkeutui turhan aikaisin.

Plussat: Aqua Park Foods

Miinukset: Beach is very bad. There is no its beach. Sea is dirty and mossy. Wireless is very bad. All children play is paid. Everything... Animation is terrible We have mentioned our children age in booking.com and it calculated our total amount. But otel asked for us extra 200 leva.

Plussat: Big rooms comfy beds fresh food

Miinukset: Short Family vacation reserved between 5.09. to 08.09.19 for 3 people My husband has arrived on 07. 09 afternoon to be added to our room for one night as extra person. Reception of the Hotel has refused to return his passport after filling out his details on arrival to the hotel, even though all the payments are being done on check out date...We found the behaviour of the reception very rude and deffinately will never come back or advice this hotel

Plussat: The verity of food. The Italian restaurant. The kids loved the slides. The managerJanine tried to help us: As for the rooms with no luck. As for the Italian restaurant she did well. As for the free parking she did well. Janine was a very nice in her political way and well trained to say the right thing at the right time to an unhappy guests.

Miinukset: The info that we got from booking did not match the room and the facilities we got. They claimed we didn't pay, although we paid in advance and agree to it only after we showed them the payment (seams like they are not connected with booking all the way) double room as we ordered has a different meaning at this hotel, It means one old bedroom (size 20 miter aprox for 4 people - 2 adults and 2 kids (10 and 7 years old)) View to park mean view to the the road and a wiled field of trees that has nothing to do with the park of the hotel. Bed was not comfortable. Door stopper is 5 centimeter wide and stick to the floor so you hit them with your legs all the time. Believe you me, it hurts. No shampoo or the regular cleaning bath pack you usually get at an normal hotel. The parking is not free as it say at the description at booking. The Italian restaurant is only once to order per week of staying. It was very crowded and they were no seat available near any of the swimming pool. 40 minutes waiting in line for hamburger boot. Indoor swimming pool was very cold.

Plussat: I liked the food, cleaning, view, employers attitude. The shows are great and every evening: minidisco, entertaninment shows: circus, magicians, etc. A calm atmosfere, quiet - very good for a holiday.

Miinukset: the water in the pools and in the aquapark was very cold. I think they can warm it with some solar pannels. The beach near the hotel was not clean, the sea water right next to beach was not clean too. I think the hotel can clean the beach right near at their property. I didn't liked the beer. Maybe I'm not used routined with bulgarian beer - in my country is much better

Plussat: Since 2018 all the plastic cups and cutleries have dissapeared. Cups were paper cups, cutleries are made of wood. Quality of food - much more seafood, than before

Miinukset: Poor, unusable WiFi quality everywhere. Unfriendly staff at the reception. Animation team has changed since last year and there is a significant quality decrease. There was no Lollo & Bernie during the mini disco.

Plussat: Good location, with a lot of facilities. The food was very tasteful and diversified. The pool was clean and you also have access to the sea. Staff was helpful and very discreet.

Plussat: Nice rooms, view and meal. The only somewhat unexpected thing was, the SPA is not actually of the all-inclusive offer, so you have to pay every time you want to take a sauna or a bath, and it's not very cheap, I would say. Otherwise, a great place to relax and entertain.

Miinukset: Paid SPA, as I said above.

Plussat: Great amenities, pools and aqua park. Very friendly and helpful staff. The food was very tasty and in great variety. There is a lot to do for a family with kids.

Miinukset: The cleaning lady was not doing a great job. She was changing our towels and doing our beds regularly, but the floor was not always cleaned well and parts of the bathroom were being missed.

Plussat: Many attractions for small kids. Very good evening shows

Miinukset: Room and bath are old. Each day pretty same food (although pretty good verity). Long waiting for the water slides (not all working at same time, probably because they are under-staff).

Plussat: The staff was very nice. Clean and spatious rooms.

Miinukset: The italian restaurant is not good. You cannot enter the sea from the hotel, there is only beach.

Plussat: Spectacular views toward Nessebar, comfy beds that are good for your back, Gourmet buffet style breakfast, excellent lobby with plenty of comfy sitting area and super friendly staff! This is my second time and I will stay again!

Plussat: The hotel has a fantastic location, beach access and beautiful views. Rooms are decent-sized and food in the cafe/restaurant is tasty. This is the third time we stay at this hotel for our summer vacation and we hope to stay there again. It provides an enjoyable vacation as long as you're are aware of the drawbacks (listed below). Staff is friendly and polite, nothing beats the location. It's really just the outdated amenities that are a bit of a disappointment.

Miinukset: We have stayed at Mirage 3 times over the span of 6 years, and were a little disappointed some amenities have stayed the same (zero improvement) and below the level of a real 4-star hotel. These are: - weak wifi. This is the biggest issue. It is 2019 - having a '4-star' hotel with slow and disappearing wifi is a relic from the past. Please invest in fast internet. The small family hotels we go to on the Greek seaside have wifi so strong you can use on the public beach in front. Good luck even connecting to the router at the Mirage patio. - Similarly outdated TVs - small screens, bad reception. True- we barely used TVs since this is a beach vacation. But a 4-star hotel should have newer and better quality TVs so that guests feel comfortable even on a rainy day. - Towels and shower gel. Relatively minor, but we noticed bath tower are the the most basic, low quality - as if taken out of communist times. Definitely not a 4-star hotel feature. Also, changed every 3 days for a beach hotel is not a good idea. The shower gel quality is also low, had to squeeze a ton to wash my hair - it's as if it has been diluted with water to save money. Please get better shower/body gel. We had just returned from a real 4-star hotel in Plovdiv where all bathroom facilities were on par with what we see in other parts of Europe/US so Mirage has no excuse for the low quality bathroom facilities. With the above improvements to amenities, the hotel rating would immediately improve I believe.

Plussat: Huone ja hotellin sijainti ihan ok, kävelymatkan päässä vanhasta kaupungista, rannalla, helppo siirtyä myös Sunny beachille.

Miinukset: Varsinainen matkailusesonki jo ohi ja sateinen sää: rannat tyhjät ja altaat kiinni,..

Plussat: Mmmmm....... personally the hotel is situated perfectly, take the lift directly down from your room down to the beach. The hotel is spotlessly clean. The bed room was cleaned every day and so was my bathroom with fresh towels every day. The staff were great, helpful, friendly and always smiling. The food, nowI heard some Brits moan about not being any Kellogg’s cornflakes, for heavens sake your on holiday in Bulgaria not bloody Brighton. As far as I was concerned the food was plenty, cooked well, tasty and the plates and cutlery spotlessly clean. So a big thank you for a wonderful stay, will definitely be going back next year.

Miinukset: Having booked only a week, should have booked at lease two or three weeks

Plussat: Everything.

Miinukset: Nothing

Plussat: The sea view, the room, the hotel, the location of the hotel right on the beach.. it is perfect place for a good relax

Miinukset: The food for breakfast was not so various but in the restaurant it was great !

Plussat: Location is excellent and the view from the balcony was beautiful

Miinukset: At the height of season I can imagine parking being a problem

Plussat: Very well located with awesome views.

Miinukset: Smoke smelling at corridors

Plussat: Hotelli on erinomaisella paikalla meren ääressä; hissillä pääsee suoraan rannalle! Nessebarin vanhaan kävelee noin 20 minuuttia kauniin puiston läpi. Lähistöllä hyviä ruokapaikkoja, hotellissa söimme vain aamupalaa. Kävelykatu jossa shoppailu- ja ruokapaikkoja parin sadan metrin päässä. Huoneet isot, parvekkeelta hieno näköala merelle ja vanhaan kaupunkiin. Ihan extrahyvät sängyt. Aamiainen erittäin monipuolinen, kaikenlaista kylmää ja lämmintä, hyvä kahvi....ja makeaakin löytyi montaa sorttia.

Miinukset: Jos aikoo viettää lomaa rantatuoleissa varjon alla, tulee huomioida, että lysti maksaa n. 12€/pv. Rantapalvelut kun ovat oma bisneksensä, ei hotellin. Meitä se ei haitannut, , kun emme olleet löhöilylomaa hakemassa. Toki ilmaiseksi voi uida ja loikoilla pyyhkeillä,. Rannan maksullisuutta vaan ei mainita hotellin kuvauksessa. Lisäksi oli yllätys, että uima-altaalla pääsi vain klo 18 saakka, olisi ollut mukava pulahtaa iltauinnille.

Plussat: Location right on the beach (you can even take the elevator to the beach level, it has a button labeled B). Also a nice small pool area with sunbeds and umbrelkas. Staff always polite and ready to help. Room big enough and confortable, with a nice little balcony. Very clean (garbage taken out, room cleaned and fresh towels every day, sheets changed every 2 or 3 days). 10 minutes walk to shopping and restaurants area of new town, 15-20 minutes walk to the old town. Breakfast ok. For the other meals they have a restaurant and a cantina, so plenty of choices .

Miinukset: Some facilities were a little dated, or needed minor maintenance. But nothing as bad as to affect confort.

Plussat: Position

Miinukset: Breakfast

Plussat: parking place available at the Hotel, very nice beach, nice beach bar, very quiet area, no parties, no loud music....large suite... we forgot a new perfume in the room and they agreed to send it by courier,,very nice of them

Miinukset: the suite was not facing the beach as we thought from the description on booking...but we could see the beach from the balcony

Plussat: House maids were great and very accomadating. They even made us a towel display on our bed as we are newlyweds. To be fair there is a wide and varied hot and cold buffet with a vast variety for all tastes.

Miinukset: No room service. Guests must specify what sitting time they want to eat but we were catered for what ever time we arrived.

Plussat: Beautiful grounds and buildings. Peaceful surroundings.

Miinukset: Nothing. However I liked floor tiles and painting on the walls

Plussat: amazing view from balcony. great location away from noisy pedestrian street. skilled and helpful staff. tasteful and diverse food menu. clean and stylish.

Plussat: Nothing

Miinukset: Everything

Plussat: All in all the hotel is very good. We had breakfast and dinner included, great food, helpful staff, all speaking English and more languages, great pool, garden, clean, close to beach, no complains, nice tennice court, we truly enjoyed our stay. Nice and safe for kids, good facilities for kids. Highly reccomneded.

Miinukset: For such hotel would be expected to have complementary water in the room on arrival. It was disappointing there was not complementary water. I also would expect bath robes rather than towels.

Plussat: Nice place on the inside, looked impressive. Good location on the beach front. Nice food.

Miinukset: Staff were a little unfriendly but that may of been because it was near the end of the summer.

Plussat: Everything is ok, third time we were there during three years

Miinukset: The outside pool has to be heated for 28 c

Miinukset: Nothing We very disappointed about this hotel. This is not 5 star hotel at all. We were travel a lot in Bulgaria and always choose best hotel with best reviews but it was 4 stars hotel because there is no 5. So from all of them this 5 star hotel is the worst hotel. Its like you want to buy something good and you pay good price but you get fake Chinese prodact! We stay 2 days here and we happy that it was just 2 days because all of 2 days we want leave this place. Personal is totally not friendly and hospitable where it should be opposite. They just want tips from you. Everything is to complicated, example wi fi you get pice of paper with password wich you everytime have to connect again and again because its not connected all the time! Also wifi work just in the room, its so uncomfortable. We were staing in maisonette whith two bathrooms, in one just toilet and other jacuzzi but no shower? How is that? So surprising! To have shower in jacuzzi its so uncomfortable plus that water changing from super cold to super hot. I like contrast shower but not when I whash my head! Restaurant is fine just drinks you have to pay separately even water, that again uncomfortable, plus so uncomfortable dinner timing wich you have to choose. In the pool there is so much ruls what you cant do, its so great when you are with the kids! In the beach chaise lounges what you see on the pictures in booking is not free. Free is on the side were you cant find the place! So I definitely not recommend to stay here.

Plussat: Great location, very clean and the pools are beautiful. Very recommended !!

Plussat: Staff at the reception desk not so likeable.

Miinukset: I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.

Plussat: Beautiful location, excellent food and real royal treatment in the spa centre

Miinukset: I would prefer the swimming pool being a bit warmer.

Plussat: Location is very good, food, even the one included, is a really tasty, hotel itself is great.

Miinukset: Sushi restaurant is a waste of time.

Plussat: The rooms and the food was great.The location was nice and easy.

Miinukset: A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi

Plussat: High level of service, luxery atmosphere, feeling like at home

Miinukset: I didn`t like separate people, who were in charged of main restaurants administration. they were not professional in some cases.

Plussat: clean and quite safe

Miinukset:

Plussat: Restaurant was absolutely excellent. The food was tasty and varied. Location is great.Pool was very nice and clean. Room was large and clean.

Miinukset: Bathroom: the largest bathroom seems to be small and somehow when you make a shower, the water comes down on the floor and stays there . Beach was filthy. Oil spots on the water in some days. The garbage which supposes to be collected during evening is just pushed beneath the chaise-longues.

Plussat: The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design.

Miinukset: I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.

Plussat: Big room with sea side view. Restaurant's food was very good. Clean place, quiet in the night (but could be only because was extra season) The beach was very wide and the sand very clean.

Miinukset: The indoor pool water had 17 degree Celsius when we arrived and it was a selection criteria for the place where we intend to stay. When we left the hotel had 24.5. In the fitness area they have a bad custom to send strong scents from time to time using the air ventilation system, scents, very nice indeed but strong enough to bring you down from the running machine/ treadmill.

Plussat: Good family resort. Safe and no waiting for sunbeds

Miinukset: N/a

Plussat: Nice all inclusive, a lot of activity for kids and family Food is more quantity then quality , should improve the quality of meat, pizza and some more vegetarian options. The water in the pools is freezing cold!

Plussat: I liked slides, foods, location and shows (magician and Save the plannet).

Plussat: The animation team is the best. It was a very nice view and a big room. The aqua park is very nice for kids and adults. There are a lot of activities and a very large space to walk,you don't need to go out of the resort.

Miinukset: The food is reused and the quality was low,but you can choose something..Some fruits and vegetables were old. The double bed is made of 2 twin beds and the sofa is an extensible chair, very uncomfortable. Water from the pool is very cold,22. The room was not cleaned properly and the furniture is old.

Plussat: Good food, even if some of the last year dishes have not been regained in the actual offer. Aqua park, swimming pools (suitable for almost everyone from kid to adult).

Miinukset: Check-in done at 2.45 PM, room has not been ready when due time.

Plussat: Food very good and diversificate. Activites for children Good pools for them .

Miinukset: We was in august 2019 The hotel dont have beach for clients The beach it is very short In resort you have anything but we want to stay to sea, too. In water are stones but we find a place without . The parking it is 10 leva for each day. Food very good and diversificate. The juice, alcoholl and coffee not first class at all inclusive . In Old City no parking , friday night , we cant visit it .... take a taxi.

Plussat: - excellent meal choices - a lot of entertainment options - attention to details

Miinukset: - no seaside hotel beach - only 2 true coffee machines, all the rest were Nescafe instant coffee

Plussat: Everything

Miinukset: Didnt had any dislikes

Plussat: Nice location, beach view. Friendly staff.

Miinukset: Water at pools and slides freezing, low food quality, no available spa facilities (sauna, jacuzzi), indoor pool impossible to stay at due to heavy chlorine smell that makes the eyes burn...

Plussat: Decent food, soups were tasty, OK variety. Rooms very spacious. Quiet. Beautiful exterior and landscape. Loved the water slides, nice and clean pools, theater outside. Towels were free. Kid loved the place

Miinukset: Lackluster interior design, all inclusive but many things were extra charge (game room, air slides, water balls, cart, beach seats, parking, etc)

Plussat: I enjoyed the sea view with the pool view (they have a beautiful pool), this is indeed a relaxing place, far from the city center of Sunny Beach (8 km) that personally I did not like (too much chaos and kitsch). Quite modern rooms, I liked very much the white curtains in the morning it was like being bathed in a warm light from the sun. I've also appreciated the fact that the staff has been very helpful when required to make some adjustments in the room, like changing a light bulb or fixing the shower drain. The breakfast was ok, nothing special, the same each day. Very close to the beautiful beaches from Sveti Vlas, the nearest beach is Paradise Beach that it is indeed very cozy and relaxing. All in all the price-quality ratio for me has been more than perfect since I've managed to find a special price of only 100 euro for 4 nights.

Miinukset: They should pay more attention to the details, for example in the bathroom the shower head and the mirror were a bit rusty, and the trash can was really dirty (i don't know of what). The cleaning has been done after 3 days as informed at the arrival, but it was really superficial (just changing the towels and providing toilet paper). They shouldn't charge extra for a normal coffee at the bar in the morning, taking into consideration that the one included in the breakfast cannot be called a proper coffee - it comes from a dispenser and the quality is really bad.

Plussat: The hotel was very nice including the swimming pool and the room, we were very satisfied by the whole services.

Miinukset: They said that the bedsheets are changed in the third day, but they forget about it.

Plussat: Everything

Miinukset: Nothing to dislike

Plussat: Service was the best! Everyone was polite, ready to help and friendly! The place of the hotel was also really cool - close to the big supermarket, bus stations and the sea. Food in the restaurant was nice and not expensive, breakfast was simple but fine. They change linen one time in 3 days. And there`re an AC and a little fridge in the room, perfect for summer and cider :)

Miinukset: It took the restaurant an eternity to cook food, sometimes we were waiting for 1 hour. Would be cool to have a glass for tooth brushes in the bathroom, 1 more trash can in the room, 2 more plugs in the room in better places (we had to use our suitcase to `support` a charging phone).

Plussat: pool nice size, friendly staff enjoyed our stay. nice an quiet in September no problems getting a sunbed , Restaurant very good prices very good and affordable not to far from a bus stop to travel around the area , very quiet around the complex.

Miinukset: Information , can not blame hotel to much as its all over the area tourist information has no information no bus info no local map of sunny beech nothing have to work out for yourself , info office is for selling trips only .

Plussat: Everything was excellent. It was perfectly clean

Plussat: Hotelli oli sen verran sivussa että oli rauhallista ja edullista pesettää pyykit.Sait ne pestynä ja pystyit laittamaan ne kuivumaan parvekkeelle

Miinukset: Huoneen siisteystaso ei ollut kauhean hyvää ja lakanoiden/pyyhkeiden vaihto oli vähäistä ja aamupala aika suppea.

Plussat: Breakfast is abundant and really delicious. It was absolutely gorgeous. Staff is genrally friendly and helpful. The hotel is in a quiet location far from the noise of Sunny Beach centre, on a hilltop with beautiful view on the sea. Overall the view, the cleanliness and the value we received for our money makes this hotel outstanding. Food in the restaurant is delicious and fresh, prices are very very affordable.

Miinukset: The cleaning of the room could have been better. Our beds were sometimes left unmade, bed linen was not replaced only upon request ( we stayed for a longer period so we expected the bedding to be changed )but this is a minor issue.

Plussat: The view was awesome! You have to walk 10-12 min to get to the beach. The facilities in the room were like everything you need for a good vacation and for a good rest.

Miinukset: There were times when we had some issues with the hot water in the bathroom.

Plussat: However the staff often was busy, they were really friendly and helpful. The hotel was nice and quiet and the beds were amazingly comfortable. We didn't regret to choose this hotel.

Plussat: Mukava ja avulias henkilökunta,rauhallinen sijainti ja pyykit sai pesetettyä halvalla niin ei tarvitse paljoa vaatetta pakkaa mukaan!Bussipysäkki lähellä joten matka taittui kylille nopeasti ja halvalla.

Miinukset: Aamupala voisi olla monipuolisempi

Plussat: 2 room apartment's were big clean and good views. Staff friendly and helpful.

Miinukset: More info on trips tours sightseeing activities within the complex.

Plussat: Everything eas great! The hotel, locate, food, staff... just loved it!

Miinukset: Only small thing I can say is that the air conditioner was not working in our room. As soon as we told the front desk, they initially sent some one, but then they said that the they could repair it only the next day, because it was something serious. (It was Tuesday) I left the hotel next Monday and unfortunately no one showed up to fix the unit... now, to be fair they immediately offered to give us the different room and plus I never reminded them about the problem... but it was not that hot in the room at that time of the year so we didn’t mind too much.

Plussat: I loved everything about the place: the variety of food, the staff, the cleaning service, the children-friendly environment etc.

Miinukset: I did not like the fact that you need to pay for wifi and parking.

Plussat: Rauhallinen sijainti. Mukava uima-allas alue.

Miinukset: Ruoat hotellin ravintolassa. Vaikka normaalisti olemme (myös reissuilla) kaikkiruokaisia, täällä jäi usein maistamisen jälkeen lautaselle.

Plussat: It was a pleasant hotel in every way

Miinukset: Bar closed to early

Plussat: Ei vaihtelua aamupalalla. Vähän suppea.

Miinukset: Monipuolisempaa ja vaihtelevampaa olisi saanut olla.

Plussat: It was a great experience. The hotel look nice and modern, the food was good. The parking was safe and the hotel it s located not so far from the beach.

Miinukset: Even it s too much to say i didn t like something, I think they can improve the air condition. Not having a remote it could be an inconvenience. Also, it would be better if they would provide wi fi at least in the lobby.

Plussat: Clean, friendly staff, bus station is really close, food was good. Perfect place to spend your time here.

Plussat: Nice place, close to the beach.

Miinukset: Outdated furniture, musky smell in the bathrooms,old towels, faulty air conditioning. good food but repetitive. The staff is overworked and it shows. no free wi fi in the 21 st century. paid parking lot.

Plussat: Check in was easy. Room was clean

Miinukset: Had to pay to park car Had to pay daily charge for WiFi. Should be free as all inclusive No alcohol served after 23:00. Waitresses looked glum all the time Male bar staff ok. Female one was miserable. Tried to speak bull totally. Or helpful.

Plussat: Everything was OK, accommodation was fine, the food was well prepared and variable, all the staff were very professional, very much satisfied.

Miinukset: Nothing to mention.

Plussat: All the employees I interacted with were really nice. Special thanks to Anna and Dasha that were wonderful with our kids.

Miinukset: Coffee could be improved a lot, it was...not good. Some espresso machines would be nice. TV in the rooms seem to be really small and old.

Plussat: Great location, easy to get to the beach, sights and eating places. Also there’re few shops, bank and a bus stop nearby. Situated fifteen minute walk to the beach. Rooms cleans everyday, rooms have got all the facilities like Wifi, TV, air conditioners, large balcony and bath. Administration are extremely friendly and positive persons. Breakfasts in Italia Hotel consists of great varieties of tasty dishes! Wish luck to Cris and Kate ✌️. Thanks for a great vacation!

Miinukset: I like everything about this place. Highly recommend!

Plussat: The welcoming, helpful attitude of the staff.

Miinukset: The towels were not changed at least once.

Plussat: We stayed in Italia Hotel for five nights, at the end of our two weeks travelling in Bulgaria. I say "we", meaning that altogether there were 6 of us, including 5.5 years and 1.9 yrs old kids (our grandsons). Thus, we booked two rooms at the Hotel Italia: one double and one triple. All in all, our stay there was satisfactory, however next time (if we ever return to the area) we will be looking for another place to stay at. Positive impressions related to our stay at Italia Hotel include the following: (A) Hotel staff cares about their customer's satisfaction: when I made mistake of not requesting baby crib in advance (upon reservation of the hotel rooms), this problem was taken care after the first night (however, with some initial reluctance); (B) Both Wi-Fi and A/C in the rooms worked good; (C) Circular beds were comfortable; (D) There were several nice restaurants in the vicinity (esp. we liked "Jambo", recommended to us by the hotel owner); (E) Hotel had an elevator, which came very handy, since our rooms were on the top floor.

Miinukset: (A) Be forewarned that you have to bring your own shampoo and shower gel, because none is provided by the hotel (that might be the standard for the 3 star hotels in Nessebar - don't know about it, however such shortage is definitely not the norm for other 3 star hotels in Bulgaria - we stayed at several such hotels during our trip through Bulgaria). (B) Bathroom's ventilation did not work in the double room that me and my wife were staying in. (C) There were neither shelves nor hangers in the bathroom. (D) Breakfast food is exposed to (and visited by) flies and even sparrows - not very hygienic... Plus, in a couple of cases we encountered mold (!) - on a piece of cake and on a prune. Scrambled eggs were invariably cold, orange(?) juice had a "synthetic" taste. Hotel owner might want to think about investing some money into the food plate covers and into standard "hot plate" equipment designed for keeping food warm. (E) Hotel is on a nondescript street of the "new Nessebar", thus no nice views from your balcony, and it takes some 15 mins of walk to either "north" or "south" [of Nessebar peninsula] beach. (F) In-room safe box in the triple room, where our daughter's family was staying, didn't work - probably because of the worn out batteries.

Plussat: The staff very friendly and helpful.

Plussat: Good breakfast. Clean pool. Elevator. Friendly staff, trying to solve problems.

Miinukset: No towels/bedsheets changed in 5 days stay. Carpet could be cleaner. As described, the hotel has no parking places, take it seriously and don't park in front of property! My car was almost lifted by the police and i had to pay a fine.

Plussat: Owners where super friendly and helpful.

Miinukset: Toiletries.

Plussat: The room was as presented by the Booking, ok as size for 2 persons. Same the bad (round), was big and comfortable. The stuff from the fridge was plenty and each product (we consumed) has the same price, 2.5 leva. Bathroom was ok and we had also balcony.

Miinukset: The host was formal. Breakfast is the same, with many cheap products from the supermaket. Noise from the street in the evening and in the morning. The nearest beach, to Sunny B., is weak and expensive - 30 leva per day for 2 pers. Daily we had to go with the car to other better beach. The car parking is at least 5 leva/day

Plussat: Cris is very nice, the breakfast was absolutly complete! So many options to eat. The pool was nice. You can change many at a good price in the hotel. The room was excellent and the bathroom the best we get in Bulgaria!! The hotel is 10 min distance to every beach. And the restaurants nesr the hotel are the best!! Really good meals at better price than the old town's.

Miinukset: There wasn't any shampoo in the bathroom and they didn't put a new soap after the first night.

Miinukset: Pictures seemed great, but horrible in reality. Free parking requires a very long walk and bird will dump on your car. Horrible value for money.

Plussat: Best location, best breakfast we had in bulgaria

Miinukset: Hot water can be an issue for 4 people

Plussat: The view is magnificent. The breakfast is delicious and in good variety. The location is ideal - close to the beach and the centre of new town. The old town is only 20 min. by foot.

Miinukset: The mattress on the bed is not flat and not very comfortable. Hot water from the boiler is not enough for two persons, second one should wait 15-20 min.

Plussat: Great accommodation, room size and furniture nice, bed was a little hard, very clean with daily maid service. Lovely view over the coast, quite location but moments walk from restaurants and bars. Only downside the pool was in the shade and cold. Would return.

Plussat: Amazing location, lovely view. Close to the beach and a bus stop with free transport to the aqua park. Breakfast at Gloria Mar was good too, great atmosphere there. No problem with the WiFi, each room gets its router but they are not password protected so really you can use anyone's (better not stay near the pool if want good net). The cleaning was very well done too, so long as we ignore that one time the cleaning lady left our room unlocked no complaints about them either, they were polite. TV has a plenty of channels in different languages. Gym seemed well-kept, with changing rooms and showers too. Free parking.

Miinukset: The bed was very bad. Had to sleep in a certain position just so the spring won't poke into my body, hopefully they change that for next year. Also the closets and drawers are in a good condition but it's probably becuase they are hard to use. You have to use a bit of force to open them up and when you close them it usually slams itself closed. Hinges of the bathroom cupboard were also broken. They have these enclosures in the bathrooms which are very inconvenient - while they probably prevent water flowing out everywhere its size and height are ridiculous. Kinda felt like you were in a time capsule while showering, also my boyfriend kept hitting his head on it on his way out becuase he was too tall for it. The pool was not great in temperature, the whole place there seems a bit uninviting. We were wondering why there was no lifeguard by this 1,75 m pool if I remember, then we realised it was freezing cold and no sane person would go in. The view from there was also amazing though. Our room was right in front the elevator so occasionally we would hear people, our neighbours too of course. Safe was weird, wouldn't work properly despite following the instructions. Mini fridge seemed like it wasnt really working too well either. Boiler doesn't really hold hot water for two.

Plussat: Perfect location, beautiful view, helpful staff, free parking

Miinukset: cleaning, some problems with internet

Plussat: The apartment was big and spacious.

Miinukset: The beds were not the most comfortable, far from it.

Plussat: The cleanliness, a part of the apartment was with view sea.

Miinukset: About the breakfast, were some problems, because in the first day were much food than the last two days, and the explication was that wasn t many turists, but the price was the same. The money for the all days which I payed for the breakfast was the same. The number of the tourists is not the problem of the guests, is the problem of the host. The apartment which was reserved for us was ocupied by another guests, and we received an apartment with a smaller bathroom without necesary facilities and with a room which did not have a real sea view. Also the beds were with inproppiates mattresses with a low quality.

Plussat: Location is great. Room sizes are good. The pool is not great with it being in the shade mostly. The kings chairs are not comfortable and the pool bar is quite a distance away so one can’t get drinks at the pool. Also in general the pool area doesn’t seem inviting. No towels also available for pool.

Miinukset: The breakfast area isn’t on the property. We saw signs for room service but no information about it. Essentially we felt like all you got was the room. Furniture in the room also wasn’t comfortable. Hot water also ran out daily and the layout of the bathroom means you can’t fit in front of the toilet because of the shower and have to sit sideways

Plussat: It’s in a good location.

Miinukset: Everything including the dirty shower towels with brown stains on them and random hair.

Plussat: Very spacious and clean, with a generous balcony that had a view over the nice pool. Staff was very friendly, the check-in and check-out were very fast and we received informations about the beach. Close to the beach, a 5 minutes walk. We had a great time! Thank you for such a nice accomodation, Complex Severina!

Plussat: Nice small complex 10 apt privately owned remainer let as holiday apartments. pool big enough to cater for everyone no scramble for sun loungers apartments are extremely spacious for family of five and cleaned so well by house keeping washing up liquid and tea towel in apartment we booked maisonette split level, any request we put to the hotel was honoured prior to arrival

Miinukset: Resturant staff pleasant, but not friendly or helpful in creating a holiday mode like other complexes we have stayed in. There almost 10 days before they recognised use as staying in apt's rather than visiting restaurant.

Plussat: Tyypillinen rantalomakohde ja sellaisenaan oikein hyvä

Plussat: Very polite and helpful staff. Nice and spacious apartment. Bar and restaurant near the swimming pool offer delicious food.

Miinukset: There are sometimes noisy guests. But after you ask them to be more quiet everything is fine.

Plussat: Thank you for a warm welcome from the Host and all the staff. A very nice and spacious apartament for our Family of 4 (especially appreciated for a great, big balcony + all brand-new towels were a nice touch). Good location (5min walk to the beach, but far enough from the crowds). Nice, clean pool & outdoor area (both thoroughly cleaned every morning), comfortable sun beds, Good, reasonably priced local restaurant on-site. Highly recommended for families (just note that kids’ pool is not too big) and those who prefer the calmer side of Sunny Beach. A very good value for money 10/10.

Miinukset: N/a

Plussat: Lots of room and ideal location

Miinukset: Knowing where to pick the keys up

Plussat: Friendly staff

Miinukset: Walking up 2 flights of stairs as there wasn’t a lift.

Plussat: Very nice, spacious and clean appartment. Close to beach and the supermarkets.

Plussat: The apartment was spacious, the beds were excelent, cleaning service every day.

Miinukset: No washing machine for the clothes, no vine opener, difficult to enter in individual parking space among several pipes in line (narrow space between).

Plussat: Meidän hoineistojen vastaavat oli äärimmäisen ystävällisiä ja koittivat täyttää kaikki toiveemme. Kyyditys järjestyi kentältä ja kentälle ajallaan. Sijainti rantaan ja ostoksille täys 10. Huoneet rauhallisia. Sopi hyvin myös lapsiperheille.

Miinukset: Kaivattiin huoneistoihin rikkalapiota ja harjaa, koska hiekkaa kantautui rannasta ihan jonkun verran. Siivous ei ihan priimaa. Lähiravintolan naistarjoilija teki sellaisen vaikutuksen töykeydellään, että toiste ei tarvinnut mennä. Kahvinkeitin olisi pitänyt itse käydä ostamassa tai juoda pikakahvia. Allasta/allasaluetta ei nähty viikon aikana putsattavan

Plussat: Close to the beach, restaurants and bars

Miinukset: The staff were very rude. The lady manager was not helpful. It was end of season so the bar was closed some evenings and no food on some days. The waitress had very little English and was rude. I would not stay here EVER again and I do not recommend it