Nessebar hotellia

Plussat: The room was very good but the food very plain also on all inclusive the bar shut at 2000hrs not open long enouth the pool was very nice but not very clean

Plussat: Location, hotel staff, outdoor pool, indoor pool, fitness room, whirlpool, restaurant, food, room, everything we liked.

Miinukset: No

Plussat: The design of the hotel was nice with mostly quality fixtures and fittings and the food was reasonably good too!

Miinukset: The service standards were absolutely awful starting with the terrible reception staff,, especially the girl with the blonde hair who had the worst attitude I have experienced for a long time. The standard of maintenance services and general care and attention to the regular wear and tear was also very low which resulted in so many small problems from peeling wallpaper to broken tile sot incorrectly fittes shower curtains to loose shower head holders.........

Plussat: big and coquette rooms, big restaurant, a lot of good picture on every wall

Miinukset: poor deserts, cold water in swimming pool

Plussat: There is a mix of clasic oriental and modern arhitecture. The hotel impress you with huge inside spaces full of decorations.

Miinukset: It is not normal for a 5 stars bar (outside and inside) to serv drinks in plastic recipients

Plussat: Marvellous interior places, rooms. Very friendly staff, but the check- in wasn't the easiest, and we became our passports only at check out. It was very good to see families with very young children in a five- star hotel.

Miinukset: In the rooms we hadn't internet, it wolud be good. The all inclusive restaurant was generally bit busy, but it depended mainly on guests. If it would work all day, it would be very very better.

Plussat: Large clean rooms, nice view of the beach & sea, friendly staff.

Miinukset: Few parking spaces, poor food selection, no ATMs within the hotel.

Plussat: It was comfortable, room had a beautiful view. It was clean and the room was the best part of the trip. Located right by the beach. The design of the hotel is very nice. Stone is predominant throughout.

Miinukset: Staff is borderline rude, they don't speak english or they pretend very well that they don't understand you; elevators are too small, breakfast is chaotic and packed and staff few and in between to clean up or organize; asked for a cot for the baby but did not get one, no parking you must find your own or they send you to another hotel nearby for 20 Leva. It's a shame because the Hotel is a Jewel but the Staff is unproffesional, rude and uncaring. This is the Travel industry and if they dont want to be there, they should find better careers elsewhere. But again, this is a common behaviour throughout Bulgaria. It's a shame.

Plussat: Staff were friendly and helpful and the room was very good

Miinukset: Poor selection of wine in the "Disco" Bar but I imagine they do not get much demand

Plussat: The bowling alley and bar/cafe bar were really good, as was the size of the rooms and power shower.

Miinukset: Restaurant food was inedible, we paid for braekfast & dinner with our stay but after trying it once we would not go back. We presumed that use of the spa was also included but is was not plus the spa was very expensive. We could not get the safe in our room to work which was a reason for choosing this hotel

Plussat: The rooms are large, nice and friendly. The hotel has a swimming pool on top with jacuzzi and a beautiful view. The hotel staff was kind.

Miinukset: We had a misunderstanding about the payment. As we made our reservations through bookings.com, we thought the hotel would take the money straight from our credit card. Before we check out, we learned that we have to pay with cash, so we had to find a bank in the city in order to withdraw some money (with a fee). It could have been easier if we had been advised before about this situation.

Plussat: the services, the food, the hospitality, the low prices

Miinukset: there were ants on the carpet and in the bathroom

Plussat: everthing was good while we were staying.spa can be free of charge,,

Miinukset: beach is far from the hotel.

Plussat: Modern and clean with spacious rooms and good air con

Miinukset: People diving from top of waterfall into quiet pool was inappropriate.

Plussat: Palvelu oli hyvää ja hotelli oli hyvällä paikalla.

Plussat: Hotel is completely new, rooms are huge, pool on the top of the hotel is fantastic, breakfast is quite good... Comment of my boyfriend was - vauu, this room is nicer than our flat

Miinukset: Hotel staff is very poor on English, maids do not work after 14 and if weather is poor (as we had 7 days of rain :( ) maids will not clean your room after 14 even if you leave sign on the door

Plussat: the rooms are very nice, clean, big , the staff at the reception very friendly

Miinukset: the beach is far away ( 700 m), the breakfast is poor

Plussat: Excellent facilities and location

Miinukset: Roof-top pool not open even though weather was 22 degrees

Plussat: Breakfast delicious....room facilities excellent, I got every day clean towels, shower gel...all the stuff! And they treated me nice every morning, by saying hello.

Miinukset:

Plussat: the ability of staff to be cute, to give more

Miinukset: the kids facilities were closed - aqua park did not work properly (it was still the season)... evening intertenments - were poor

Plussat: The staff was very nice. Clean and spatious rooms.

Miinukset: The italian restaurant is not good. You cannot enter the sea from the hotel, there is only beach.

Plussat: Good location, with a lot of facilities. The food was very tasteful and diversified. The pool was clean and you also have access to the sea. Staff was helpful and very discreet.

Plussat: I liked the food, cleaning, view, employers attitude. The shows are great and every evening: minidisco, entertaninment shows: circus, magicians, etc. A calm atmosfere, quiet - very good for a holiday.

Miinukset: the water in the pools and in the aquapark was very cold. I think they can warm it with some solar pannels. The beach near the hotel was not clean, the sea water right next to beach was not clean too. I think the hotel can clean the beach right near at their property. I didn't liked the beer. Maybe I'm not used routined with bulgarian beer - in my country is much better

Plussat: Big rooms comfy beds fresh food

Miinukset: Short Family vacation reserved between 5.09. to 08.09.19 for 3 people My husband has arrived on 07. 09 afternoon to be added to our room for one night as extra person. Reception of the Hotel has refused to return his passport after filling out his details on arrival to the hotel, even though all the payments are being done on check out date...We found the behaviour of the reception very rude and deffinately will never come back or advice this hotel

Plussat: very comfortable rooms, great sea view, plenty of food all day in various tasts.Very relaxing privet beach with low cost water sports.beautiful course for long distanse running.we booked 3 rooms and 1 suit.The suit is great for a family with 2 kids up to 14.

Plussat: Very clean inside and outside of the hotel meaning the pool and the gardens, all the staff very professional, good entertainment during the evenings,

Miinukset: The quality of the drinks offered in the all inclusive price, the soft drinks, the wine and the coctails with a poor quality

Miinukset: first of all, i have never heard of an 5 stars hotel without roomservice.the towels were filthy and some of them were broken, no bathrobes, there were ants on the 8-th floor, the food wasn`t always fresh,

Plussat: the staff was very friendly and prompt.

Miinukset: the indoor swimming pool! the water and the ambient were cold!!! nobody used this facility because of these....!

Plussat: Clean and modern rooms, good and various food, nice staff

Miinukset: The inside pool was very cold and the fitness equipment was unfunctional, old and very dirty.

Plussat: Newly built hotel. Good food.

Miinukset:

Plussat: Good location and excellent facilities. Nice beach line just 50 m from the hotel. The best leisure hotel we have stayed at in Europe.

Miinukset: There is not a clear line between smoking and non-smoking rooms, and all rooms have wall to wall carpets, which might be good to know in advance if you are allergic.

Plussat: The hotel was very comfortable and clean

Miinukset: Most of employees, especially in the dining area' didn't speak english at all

Plussat: The food and the staff service was exelent

Miinukset: The number of bookingdays was not in accordance with the number of the hotels, which gave some minor problems.

Plussat: meal

Miinukset: poor room services , no internet in the room

Plussat: Good apartment with plenty of swimming pools. Value for money

Miinukset: Staff could try and be a bit more friendly. The room is pretty clean but the sheet is barely covered the bed. I'm not keen on sleeping on a bare shared mattress! Bigger sheet or fitted sheet for the mattress would be better. Also on the 3 night of using this thin quilt I found bloody stain so I'm not sure how often it get clean.

Plussat: The pools were fantastic, few different places to sit. The on site shops were great, had everything you need. Staff at main desk polite. Key card system made us feel safe within complex

Miinukset: Once we checked in we were told where our flat was (Cascadas 19), we weren’t told how to find the entrance, another couple were looking with us for 10/15 minutes before finding. First room we had didn’t have hot water, next to a very busy loud road and building sure. The small window did not have a curtain in it. The “double bed” was two single mattress out together. Second room (Cascadas 6) was nicer although the mattress had multiple stains on it. Our bedding was not changed throughout our stay which was not good. We asked at the desk about this and they said it will be changed. We had to ask for fresh towels and toilet paper throughout our stay. Restaurants....very frustrated to be told only two were open. Tried the tapas restaurant but it was closed. The lotus was open but had very little to buy as it was “end of season” which is awful service. Concierge was shut throughout our stay, so no booking any trips with the hotel. Overall not very good.

Plussat: The complex met all of our needs and was spotlessly clean , would highly recommend.

Miinukset: The water in the pools was quite cold most days.

Plussat: The place is great

Miinukset: Restaurant services are not very good and slow

Plussat: Clean and well equipped rooms (in our room there was a hairdryer and the laundry machine), the size of the whole property is really big. The fact that Cascadas is in some distance from the centre of the Sunny Beach is great because this way it is very quiet. Overall we felt very safe and cozy in the resort. This is probably the best place to stay in Sunny Beach.

Plussat: Uima altaat, koko alue, hyvät palvelut alueella

Miinukset: Liian pieni parveke ja huono näkymä(ravintolan takapiha)

Plussat: Nice spacious 2 bedroom apartment. Grounds really well kept.

Plussat: Hotelli alue oli viihtyisä, vehreä ympäristö. Uima-altaat olivat hyvät.

Miinukset: Huone oli karu. Kuvat huoneesta eivät vastanneet todellisuutta. Ruokapöydän tuolien päälliset tahraiset, ei iljennyt istua. Laseja, kahvikuppeja yms. vain muutamia. Wc paperi ei riittänyt, ostettiin kaupasta lisää. Henkilökunta töykeää! Hotelli täynnä röyhkeitä venäläisiä.

Plussat: Location and pools were great. Bakery was amazing

Plussat: Lovely how quite and relaxed it was

Miinukset: We arrived very late and its nit very well lit up when your trying to find your room I think security could escort you

Plussat: I liked that there was so much you could do on the complex. So many lovely swimming pools for all ages. Gym. Suna. Jacuzzi. Plenty of restaurants. You don't need to go off site as everything is around you . I would definitely recommend this hotel to all Really enjoyed my stay there

Miinukset: Nothing. Everything was to my liking

Plussat: Hieno ja hyvässä kunnossa oleva resortti. Henkilökunta oli aikaisempiin Bulgarian kokemuksiin nähden erittäin ystävällistä ja englantia ymmärrettiin hyvin. Allas-alueet olivat poikkeuksetta hyvin siistejä. Aurinkotuoleja riitti pitkin päivää. Hotellin ravintoloiden hintataso oli maltillinen ja ruoka ainakin pääaltaan yhteydessä olevassa paikassa oli tosi hyvää (isot salaatit, hyviä bruchettoja, maukasta pizzaa ym.). Jos valitsi vähän syrjäisemmän altaan, sai siellä rauhassa nautiskella omia juomia ja fiilistellä illalla allasvaloista cava-pullon kanssa...

Miinukset: Aamupala oli joka päivä lähes sama ja kävi vähän puuduttavaksi 8 aamun aikana. Huoneissa siivous harvoin (4-5pv välein) - jos lapsia, niin hiekkaa ym saa sitten itse varautua vähän lakaisemaan.

Plussat: Breakfast and dinner were good

Miinukset: It was dirty

Plussat: The room we had (we initally wanted an apartment, but due to short notice of booking, only double deluxe room was available) was really beautiful and very clean. Big bathroom, huge room. We only had a short stay, thus we did not had the chance to enjoy the pool, but the water looked clean and the kids playing in it seemed quite happy. Breakfast was ok.

Miinukset: Some of advertised amenities were missing but the staff was very helpful to compensate for everything.

Plussat: The breakfast was very filling, considering it was the last few days of the season i was pleased with what was offered, the rooms were massive and the terrace was huge. the staff were helpful and friendly and the room was very clean.

Miinukset: Not anything to dislike about this hotel.

Plussat: Room good size, clean. Bus to sunny beach or nessebar 1.3 lev per person. Mini train to nessebar 4 lev per person. Hotel 40 min walk approx to nessebar or sunny beach. Beach front 10 min walk across dunes.

Miinukset: Stayed half board, poor quality food, also very limited choice and generally cold. Not sure where the pictures of food come from on the hotels booking.com site come from But they bear no relationship to food actually provided. I use booking.coms hotel ratings when deciding where to stay, I would certainly not rate the Hotel as an 8.5 more 5.8.

Plussat: Large rooms , nice breakfast good location

Miinukset: Nothing

Plussat: Nothing

Miinukset: They made me pay for the whole stay before they give me the key of the room. After that they made me pay aditional 200 euro deposit for damaging the room during my stay. The staff was very rude and disrespectful. I had the "do not disturb" sign every day at the door because my baby sleeps during the dau, but every day they knocked ar my door untul they wake us to open the door. Bathroom was very small, smell nasty, the shower door was missing so water spilled everywhere when i showered. Water in the pool was ice Cold every day, so whe could not use IT. Gym was locked and not funcioning, wi-fi not working, poorbreakfast, and when se left they give us a "fine" : 25 euro extra because se didnt left the bedsheets clean so they had to go with them at the laundry (?!????!??). Anyway, i payed everything , although IT seemed they robbed us,but se hope no one ever goes anymore in this obscure hotel. I ve been in other countries in 2 star hotels way better than this so called 5 star joint. Hope no one else gets fooled like us.

Plussat: Big room Very nice staff Close to the beach Breakfast and dinner are good. We liked that we could choose for every single day to have a dinner or not

Miinukset: Air conditioner was just near the bed. It was not very noisy, but for me personally there was problem to fall asleep sometimes Kitchen in the room, but almost no dishes. We had to ask it in the restaurant. Not a big deal, but imho no sense No phone to call to reception Poor wi-fi

Plussat: ......

Miinukset: Awful. A shame!!!!

Plussat: Nothing

Miinukset: Everything was a mess

Plussat: Our party of 3p stayed 5 night in lux apa 1. floor. Very good space and outlay, big super corner terrace facing pool and main street. Walking distance (20-30 min) to old Nessebar, and same to Sandy Beach center. Several supermarkets close by, also excellent restaurant in hotel and close by, though in late september much was closing down for season. Very pleasant and forthcoming staff. Breakfast above average continental. All in all: Good value for money, absolutely recommendable

Miinukset: Some more kitchen equipment could do, for longer stays with a bit of self catering. Maybe a bit too close to main street traffic.

Plussat: Very nice hotel, very, very good apartment (the V.I.P apartment), clean comfortable, big rooms, very big and wonderful terrace. More 150 m to the beach. The swimming pool was great, a small and lovely boutique hotel.

Plussat: Very nice hotel building, the room was very nice also.

Miinukset: The staff from the restaurant was very rude. During breakfast, with 15 min before closing, the guy serving was looking at his watch everytime you were asking for something as they were out of food and didn't want to bring more.

Plussat: hotel is not huge, makes you feel at home; spacious room with very nice view, balcony and great beds, good facilities, good (buffet) breakfast, small secure parking to park my car, small and daily cleaned pool that i was glad using

Miinukset: probably the hotel does not have double beds, ours was a twin bed, though we asked for a double; location is indeed close to the beach (but it's more than 150m) and right between Nessebar and Sunny Beach center, you need to take the bus 2-3 stations in each direction

Plussat: big, spacy rooms, nice service and tasty breakfasts.

Plussat: room

Miinukset: selection of breakfast

Plussat: very good comfort and services, nice swimingpool

Miinukset: the location is not so good ... on the main road, at the entrance in sunny beach, not very close to the beach (5 min. walking) and 15 minutes walking distance from the center of sunny beach resort

Plussat: pool

Miinukset: the noise of the street in the appartament

Plussat: The hotel staff was very nice at all times, whether it was day or night. The cleanliness of the room was extremely good. The cleaning work outside at the hotel area and pool, was also remarkable good. The location of the hotel is good if you need some stilness during the night, for sleeping. My stay at Villa Maria Revas was amazing, and I am absolutely sure I will be back some day.

Miinukset:

Plussat: the size of the room and the overall aspect of the hotel

Miinukset: few choices on the breakfast menu (only two tipes/ not on open bar)

Plussat: Large buffet with broad selection of choices. Very friendly and helpful staff. Good location. Excellent value overall.

Miinukset: Buffet coffee came from automated machine, and seemed to be more of a coffee-like product.

Plussat: Olimme varanneet kaksi merinäköalallista huonetta, mutta mukavaksi yllätykseksi saimmekin hulppean kokoiset huoneistot ylimmästä kerroksesta ihanan isoilla parvekkeilla. Allasalue on kivan kokoinen ja aurinkotuoleja runsaasti. Meillä oli all inclusive, joka oli toimiva, kun lapsi mukana. Mielestämme ruoka oli hyvää ja snackbar oiva vaihtoehto buffetlounaalle. Sekä Nessebarin vanhakaupunki että Synny Beach ovat kävelymatkan päässä.

Plussat: Location, perfect view at the sea. Comfort room. The hotel is close to the beach and also Old Nessebar. overall value for the money is good.

Miinukset: The drinks and food can be improved. The staff should smile more :)

Plussat: We had an amazing stay and would definitely recommend this hotel to anyone looking for a place to stay in Nessebar. The location is great. Very clean and welcoming. Food was delicious. The staff was very kind and friendly.

Miinukset: Everything was OK and even better than we expected.

Plussat: Great location, staff are polite and cant do enough for you!

Miinukset: Not enough tables in the restaurants, which meant that random people/families, wud come and sit in your table.

Plussat: View, food, staff, pools.

Miinukset: Payment for parking. Poor game room for children and apathy of staff in this room to children, they play in phone all day with no attention to children needs. Far location from main children activities on sunny beach, the closest one was inside Burgas, that an a 40 minutes driving each time.

Plussat: Allasalue oli kiva ja buffet laaja. Huone todella siisti ja upea näkymä merelle!

Plussat: Great view. Big and cean pool. Close to the beach Clean bedrooms

Miinukset: Nobody speaks good english Far away from Patty center and away from históricas center Lots of noise at night Breakfast with a lot of things... Nothing particulary delicious. Awfull fruit.

Plussat: Hotelli hyvällä sijainnilla rannalla, kävelymatkan päässä vanha kaupunki ja muutenkin ei ollut täysin turistirysän keskellä. Siivouspalvelut ok, yleinen siisteys ok.

Miinukset: Ruoka oli viikon ajan lähes poikkeuksetta samaa ja tarjolla ei mielestämme ollut niitä herkullisimpia ruokia vaan kylmiä ranskalaisia ja hieman raakoja kanapihvejä esimerkiksi. Huoneessa oli tunkkainen ilma ja parvekkeen ovea ei pystynyt pitämään auki, koska parveke oli täynnä ötököitä. Kokolattiamatto miinusta.

Plussat: Kaikki toimi hyvin ja osa henkilökunnasta oli ihan mahtavaa!! Osa taas oli perusbulgaareja. Kannattaa ottaa huone merinäkymällä, se on upea. Illalla näkyvät Sunny Beachin valot vastarannalta. Oltiin matkalla syys-lokakuun vaihteessa ja hotellilla oli melko hiljaista. Altaiden vesi oli viileähköä, noin 20 asteista, mutta auringon porotuksessa itselle turhankin lämmintä. Ja todella hyvin uintiin sopivaa! Hotellin sijainti on tosi hyvä, ranta alkaa parin sadan metrin päästä ja Nesebarin uuden osan kävelykatu käytännössä suoraan hotellilta. Vanhaan kaupunkiin oli matkaa alle 2 km, ihan käveltävissä oleva matka. Kerran yritimme ottaa taksia vanhasta kaupungista takaisin, mutta oli kyllä niin ryöstötarjouksia, että päätimme silloinkin kävellä. Hotellin turkkilainen spa on ihana!! Ehdottomasti menisin uudelleen ja ottaisin vielä useampia hoitoja. Hotelli oli muuten kansoitettu suomalaisturisteilla ainakin näin syksyllä.

Miinukset: Ruoka oli kelvollista, mutta lähinnä perus all incl.settiä eli ei kulinaarisia elämyksiä hakeville. Ihan kelposapuskaa kuitenkin, kun muisti vain itse lisätä suolat, pippurit ja viinietikat. Paras teemailta oli sunnuntainen Bulgarian night, vaikka ruoka oli ylipäätäänkin aika bulgaarialaista joka ilta. Yhtenä iltana oli mahdollisuus syödä myös maksutta hotellin 'italialaisessa' ravintolassa, mutta sen neuvon jättämään suosiolla väliin. Buffetin ruoka oli parempaa. Myös drinkit olivat aivan liian esanssisia ja makeita, mutta viini ihan juotavaa ja kun tajusi pyytää baarimikoilta omia sekoituksia, niin ne olivatkin jo parempia.

Plussat: The food

Miinukset: I enjoyed the stay

Plussat: The location is perfect and the sea view

Plussat: Value for money, location, big room with bath in the bathroom.

Miinukset: Dinner was expensive, 13 Euro. Not too good and cold, even the tea pot.

Plussat: Good location, nice swimming pool and spa

Miinukset: Not clean enough (stains on the carpet, dirty windows and furniture), when oppening the window, there was a noise from the wind, very crowded breakfast

Plussat: I liked the room, it was spacious, comfortable. The breakfast had a variety of food to choose from.

Miinukset: Is not necessary a thing i didn't like, but i reserved a room with sea view, and in reality it had only half of sea view

Plussat: Pool

Miinukset: The POS didn't work and even though I should them the statement account they could not understand; moreover they don't speak English - and it is very bad.The beach is not so close to the hotel like they say.

Plussat: Close to the beach and close to Nessebar.

Plussat: breakfast,pool,room

Miinukset: internet access was poor

Plussat: Me and my husband enjoyed the position of the hotel: close to both old Nessebar and the beach. Also, the staff was polite and willing to make your staying as pleasant as possible.

Miinukset: The breakfast was not very diversified and also little choices with regards to 'healthy' food; instead 'english breakfast' eaters would very much appreciate the dishes:). Also, at dinner the beverages were not included and one had to pay for them (applicable also to water).

Plussat: Cleanliness of the room, staff atitude and kidness

Miinukset: They are not tell you from the begining that they have rooms with sea view, even are expensive.

Plussat: Staff at the reception desk not so likeable.

Miinukset: I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.

Plussat: Beautiful location, excellent food and real royal treatment in the spa centre

Miinukset: I would prefer the swimming pool being a bit warmer.

Plussat: Location is very good, food, even the one included, is a really tasty, hotel itself is great.

Miinukset: Sushi restaurant is a waste of time.

Plussat: The rooms and the food was great.The location was nice and easy.

Miinukset: A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi

Plussat: High level of service, luxery atmosphere, feeling like at home

Miinukset: I didn`t like separate people, who were in charged of main restaurants administration. they were not professional in some cases.

Plussat: clean and quite safe

Miinukset:

Plussat: Restaurant was absolutely excellent. The food was tasty and varied. Location is great.Pool was very nice and clean. Room was large and clean.

Miinukset: Bathroom: the largest bathroom seems to be small and somehow when you make a shower, the water comes down on the floor and stays there . Beach was filthy. Oil spots on the water in some days. The garbage which supposes to be collected during evening is just pushed beneath the chaise-longues.

Plussat: The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design.

Miinukset: I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.

Plussat: Big room with sea side view. Restaurant's food was very good. Clean place, quiet in the night (but could be only because was extra season) The beach was very wide and the sand very clean.

Miinukset: The indoor pool water had 17 degree Celsius when we arrived and it was a selection criteria for the place where we intend to stay. When we left the hotel had 24.5. In the fitness area they have a bad custom to send strong scents from time to time using the air ventilation system, scents, very nice indeed but strong enough to bring you down from the running machine/ treadmill.

Plussat: The bed was comfortable, air con, pool, food was basic, some drinks included. Don’t expect too much though but fair for the price paid. 7-8’ walk to a beach but in that area was full of algae.

Miinukset: The cleanliness overall- our room was cleaned only once during a 7 nights stay and got pretty dirty on the floors so I left the sign saying ‘please clean my room’ - nothing happened except the usual wiping of the surfaces which meant drying out the bathroom sink to give a bit of shine and that’s it (not clean around the sink), the stairs case messy, the gym was on the top floor with no air con and windows all around so was very hot, you didn’t need to go to sauna, and again dirty. Cups and glasses not cleaned properly. From the bar they’ve served drinks in reusable plastic cups which were smelly and old. Coffee was bad.

Plussat: The location is good - althrough is a little bit too noisy. The pool was clean, not too crowed. The place is clean and friendly.

Miinukset: The staff is not speaking English. The 'sky bar' even is advertised all over the hotel it doesn't exist. The cleaning services is not too good: the clean towels were not so clean and they've changed it after 3 days... , there are no towels at the ppool. If you are going with childreen and they are used to sleep in silence you will not get it :(

Plussat: I found the Hotel to be in an exellent location between two resorts, 4 bus stops from Sunny beach (lively resort) and 4 bus stops to Nesbar old town. The rooms were spacious and very clean. Food was basic as was the bar . Good pool.Friendly staff.

Plussat: I liked very much the location which was quite, because the hotel was not placed in the center - where there is a lot of noise, loud music, crowded streets - but 20 minutes far away from center - this was very good for the evening walking before and after dinner. If we didn't want to walk, we could always take the bus (1 leva) to go center or Nessebar, the hotel being placed half way Sunny beach center- Nessebar. The hotel was very close to Cacao beach, where we could go every day on the beach, but also for the disco in the night. We had no issues with parking in front of hotel.

Miinukset: What I didn't like was the fact that towels and sheets were not changed at all during our vacation, although there were some instructions in the room saying that towels will be changed every 3 days and sheets every 5 days. Regarding the breakfast, it was always the same, just the fruits changed sometime, but this was not a big issue for us, as we usually don't eat too much in the morning.

Plussat: Staff was mainly very kindly and helpful. Breakfast was also quite good. The room as well the swimming pool were clean, and change of bed linien and towels was also OK. In spite of some little problem as follows I can just recomend this Hotel for others.

Miinukset: However the breakfast was good, it wasn't various. Every morning the same choice. Once was problem with the change of empty plates. Altough I said that the staff was kindly and helpful, unfortunately not all of them were such. About someone I wouldn't say that.

Plussat: It was fun and party-friendly which was exactly what we were looking for. At the same time enought comfortable to have a good rest.

Miinukset: Nothing!

Plussat: I enjoyed my stay in this hotel. It is very clean (rooms, pool, restaurant) and placed in a good location, right on the main road of the resort, and not very far from the beach. A bus stop is placed right in front of the hotel, offering the possibility to go to the centre of Nessebar and the Old City. Some of the rooms are facing the sea coast, with a very nice view.

Miinukset: I was not very pleased with breakfast.

Plussat: The room was clean, hotel staff very nice, buffet breakfast was ok, quiet place, nice small swimming pool. It's about 5 mins walk to the beach

Miinukset: Towels are changed once every 3 days and linen once every 5 days.

Plussat: + Very close to the beach + Worth for the money

Miinukset: - Have to be renovated - There was mold on the air-conditioner in the bathroom

Miinukset: Worse breakfast i had in a hotel in years...

Plussat: Nice room with nice view.

Miinukset: The lift is a bit old

Plussat: Nice small hotel close to the beach.

Plussat: I liked the location near the beach, the rooms were ok, also the personal was very friendly

Miinukset: I didn't liked breakfast at all, nothing different, same food everyday, not enough plates and cups for everyone, for making a sandwich we had only one kind of salami (parizer) which is the cheapest

Plussat: The hotel was in a prime location with excellent facilities for the standard of hotel. It was very clean and the staff were friendly and helpful

Plussat: Close to the beach

Miinukset: The staff is badly trained. Low English skills. Bad cleaning

Plussat: Location was great! Quite away from hustle and bustle, and 50 meters to beach. Staff was polite and helpful in general. Breakfest was way more than enough, I was really impressed! Pool was small, yet enough to chill a bit and spend some time with your kids.

Miinukset: You must be very careful if you travel with your car. There is often a confusion with the parking issue. They have a limited number of free parking spots, there are also paid ones around. You should clearly explain that you want to use their free parking spots, otherwise you might need to pay for it.

Plussat: Sijainti

Plussat: staff very friendly

Plussat: breakfast + interesting location

Miinukset: problems with parking (only 2 places free, in rest 2 euro / day)

Plussat: The hotel is close to the beach. The pool is pretty good. Some of the guys in the staff are very nice persons (especially Ivan, the bartender, and the hotel manager).

Miinukset: The persons at the reception are poor with any other language other than bulgarian. The appliances, bedroom and bathroom furniture, decorations etc. are cheap and not always functional. Last year we stayed in a better hotel for less money in Sunny Beach.

Plussat: everything clean, nice swimming-pool, good location

Miinukset: bad food :-(, poor TV-sat signal, uncomfortable beds, on third floor very bad wi-fi signal

Plussat: -nice pool,clean rooms,nice quiet area, very close to the beach

Miinukset: -breakfast pretty poor, not many types of food, the dish were old and not so clean, staff not so friendly and didn't know english so well

Plussat: Nice quiet location, Very close to the beach. And in walking distance to supermarket and to bus stop.

Miinukset:

Plussat: Internet access and the seeview, the lady cleaning our room was very friendly to our child, the see was very near, there was a fairly big swimming pool, the room itself was cleaned properly every day, good choice for breakfast.

Miinukset: One of the waitresses in the hotel restaurant was rude to our child, towels were not changed every day, some dishes at the breakfast buffet were not always cleaned properly.

Plussat: Come here every year, location is great, not far from Sunny Beach with all the bars, sea and tourist attractions, but far enough not to be in the noisy center. Great for bigger companies or families with kids

Miinukset: Some common areas desperately need reconstruction, e.g. fittness center looks really old and unkempt, bar needs some new furniture, pool bathroom light has been out of order for years.

Plussat: everything else is fine

Miinukset: WiFi should improve much better

Plussat: Very relaxing , clean and friendly

Plussat: The location is beautiful and the stndard was excellent Thank You

Plussat: A very convenient new complex, with apartments and fully equipped studios. In a very reasonable distance from the heavy populated and over crowded beach area. Amazing low room and food prices! Very friendly and polite personnel at the reception and the restaurant!

Miinukset: There are some difficulties with the water pressure at the afternoon leading to water lack for some few hours.

Plussat: swimingpool was exellent and staf was very plesent and help us as they can!

Miinukset: it was too far from sea

Plussat: Value for money in that it was very cheap and the accommodation is new.

Miinukset: We were not aware in advance of how far out from Sunny Beach the accommodation was. They offered transfer but at a cost and limited times which made transfer less convenient. We did not have water at times for our last two days. They advertised wireless, however this did not work for me and I was not offered assitance to fix this.

Plussat: All was new and clean. The studio has everything you need.

Plussat: Everything...

Miinukset: Farest from the beach

Plussat: hotellin henkilökunta oli ystävällistä

Miinukset: hotellin kuvus sivuillanne on täysin virheellinen!hotelli on hyvin keskeneräinen ja silti kaikkia tulevia palveluja jo mainostetan!sijainti oli mainittua kauempana ja sivuillanne mainostetaan myös ilmaista rantakuljetusta joka todellisuudessa olikin maksullinen.nämä palvelut puuttuivat kohteesta :ravintola,kaupat,baari,kylpylä palvelut.lisäksi kahden hengen huoneessa nukkumistilana oli sohva!

Plussat: A new hotel with comfort,facilities and good price

Miinukset: 1.Distance from Sunny beach and I must pay the shuttle bus everyday (on the site hotel they tell shuttle is free) 2. the shop hotel was poor supllies.3.Hotel staff was so "absent".and poor number.We need answer everything because they didn't active.

Plussat: is new

Miinukset: hard to find it, reserved apartment / 4 persons but offered only for 2, no 24 hours front desk / phone, no breakfast, 10 km on a bad road from the main one

Miinukset: Evening meals not very exciting.

Plussat: Everything was great - food, room, service. There was a power outage in the whole building one time in the evening and as an apology we have received a complementary bottles of wine and water on the next day. Very nice gesture.

Miinukset: The Wi-Fi signal in the room could be stronger. It was difficult to connect and use.

Plussat: Excellent food, quality and quantity amazing :)

Plussat: Good location good value for money staff were very friendly, very helpful organised our trip to the waterpark and our transfer home was one of the staff members we were delighted that a familiar face was bringing us back to the airport, I didn’t get his name but he took my suitcase and brought it out to his car for me. Upon arrival we checked in and they handed us a ready packed lunch with sandwiches, water an apple and chocolate in it, very well thought of and very considerate staff. 5 star

Miinukset: No complaints whatsoever

Plussat: Very nice outdoor area, lovely setting. Bridge over the pool and bar. Rooms large and spacious, felt good there. Nicely decorated tiled bathroom. Food offer was very good almost like home made meals, as well as fresh fruit and salads.

Miinukset: A few bulbs were broken in the bedroom.

Plussat: Nukuin hyvin

Miinukset: Valitettavasti 2 viimeisenä yönä venäläiset nuoret huusivat hotellin käytävällä.

Plussat: Everything was very good like in description. We will come back for sure

Miinukset: The hotel staff was really unhelpfull people. You can realize it is not a good chose in the front desk. They welcome you with sullen face and they are really strict for check in time, not one minute earlier than 2:00 pm.

Plussat: Clean rooms, good parking, double beds, the pool was ok

Miinukset: The food was pretty modest, not variated, the front desk girls seemed bored, I am used to a friendly, smiley attitude,

Plussat: nice and polity staff, good food,

Miinukset: a bit far from the beach, but a guess that's good for people how need to lose weight ...

Plussat: Hotel staff.cleanliness,value for money

Miinukset: Very noisy at night due to young boys crying on balkonies and in the swimming pool without notice of the receptionists.

Plussat: Very nice hotel with big rooms with A/C.

Plussat: Generally speaking, the hotel it's ok, the rooms are clean and comfortable.

Miinukset: At dinner, more sortiments of food.

Plussat: only the cleaning in my room. also the room was very big and confortable

Miinukset: there was no hot water in the afternoon, and the staff wasn't so friendly when you reported the problem.Not a lot to choose at breakfast or dinner and the quality of the food was very bad. My boyfriend made a toxinfection from the food, a very bad one, and from what I heard is not the first time when people get ill from the food in this resort. When we left the girl from the reception wanted to charge us more for the room so it's safer for you to have printed your booking confirmation. She did charge us more for the parking, 5 euro per day instead of 3 and of course no bill was given to us.

Plussat: Staff treated us kindly. The hotel looks good and the room was spacious.

Miinukset: Not enough food at dinner according to the number of clients. The parking price on the website needs to be updated to its correct value of 5 euro or 10 leva / day.

Plussat: Good value for money, rooms are fairly big and kept spotless, 2 nice pools, 10 minutes walk from centre of Sunny Beach (so no noise at night). Would highly recommend this hotel

Miinukset: Breakfast wasn't great, no safe in the rooms

Plussat:

Miinukset: very small rooms and wet wals. bad smel in the bathroom.

Plussat: I enjoyed the sea view with the pool view (they have a beautiful pool), this is indeed a relaxing place, far from the city center of Sunny Beach (8 km) that personally I did not like (too much chaos and kitsch). Quite modern rooms, I liked very much the white curtains in the morning it was like being bathed in a warm light from the sun. I've also appreciated the fact that the staff has been very helpful when required to make some adjustments in the room, like changing a light bulb or fixing the shower drain. The breakfast was ok, nothing special, the same each day. Very close to the beautiful beaches from Sveti Vlas, the nearest beach is Paradise Beach that it is indeed very cozy and relaxing. All in all the price-quality ratio for me has been more than perfect since I've managed to find a special price of only 100 euro for 4 nights.

Miinukset: They should pay more attention to the details, for example in the bathroom the shower head and the mirror were a bit rusty, and the trash can was really dirty (i don't know of what). The cleaning has been done after 3 days as informed at the arrival, but it was really superficial (just changing the towels and providing toilet paper). They shouldn't charge extra for a normal coffee at the bar in the morning, taking into consideration that the one included in the breakfast cannot be called a proper coffee - it comes from a dispenser and the quality is really bad.

Plussat: Olisimme toivoneet että huoneissa olisi ollut wi-fi käytettävissä, mutta ylsi kuitenkin parvekkeelle asti joten riitti meidän nuorisolle.

Miinukset: Ravintolassa ruoka annokset saisivat tulla kaikille yhtäaikaa. Meillä ensimmäinen oli jo syönyt kun viimeinen sai annoksen eteen.

Plussat: allas oli hieno ihan hyvää ruokaa

Miinukset: torakka oli minun huoneessa lakanat ei ollu mitenkään erityisen siistejä ja sit siivoojat ei ikin vaihtanu shampoot lisää joten ei ollut tarpeeksi. Aamupalasta en tykännyt mutta oli ihan ok

Plussat: Everything

Miinukset: Nothing to dislike

Plussat: Hotelli oli todella siisti ja uuden oloinen. busseilla 5 ja 8 pääsi helposti keskustaan ja Nessebar saakka. Bussit kulkevat 20 min välein. Huoneesta 45 oli ihana iltanäkymä yli Synny Beachin ja merelle myös. Ilmastointi toimi moitteetta ja huone oli ehdottomasti parempi kuin kolme tähteä. Ei aiheuttanut sisäilmaoireita. Ja äänieristys toimi oikeasti. Ruoka oli hotellilla parasta, parempaa emme löytäneet. Toki se on perus settiä ei ala cartea. Henkilökunta oli auttavaa. Uima-allas hyvä ja siisti. Yllättävän tilava myös.

Miinukset: Merelle hieman kivinen tie, toki sinne oli helppoa mennä. Ostosmahdollisuuksia ei ollut ihan lähellä mutta busseilla 5 ja 8 pääsi helposti keskustaan ja Nessebar saakka. Bussit kulkevat 20 min välein. Ympäristö oli hieman epäsiisti hotellin ulkopuolella. Sveti Clas on enemmän residenssi aluetta ja siellä on paljon venäläisiä. Mutta hyvin kohteliaita perheellisiä.

Plussat: pool nice size, friendly staff enjoyed our stay. nice an quiet in September no problems getting a sunbed , Restaurant very good prices very good and affordable not to far from a bus stop to travel around the area , very quiet around the complex.

Miinukset: Information , can not blame hotel to much as its all over the area tourist information has no information no bus info no local map of sunny beech nothing have to work out for yourself , info office is for selling trips only .

Plussat: Hotelli oli sen verran sivussa että oli rauhallista ja edullista pesettää pyykit.Sait ne pestynä ja pystyit laittamaan ne kuivumaan parvekkeelle

Miinukset: Huoneen siisteystaso ei ollut kauhean hyvää ja lakanoiden/pyyhkeiden vaihto oli vähäistä ja aamupala aika suppea.

Plussat: Breakfast is abundant and really delicious. It was absolutely gorgeous. Staff is genrally friendly and helpful. The hotel is in a quiet location far from the noise of Sunny Beach centre, on a hilltop with beautiful view on the sea. Overall the view, the cleanliness and the value we received for our money makes this hotel outstanding. Food in the restaurant is delicious and fresh, prices are very very affordable.

Miinukset: The cleaning of the room could have been better. Our beds were sometimes left unmade, bed linen was not replaced only upon request ( we stayed for a longer period so we expected the bedding to be changed )but this is a minor issue.

Plussat: However the staff often was busy, they were really friendly and helpful. The hotel was nice and quiet and the beds were amazingly comfortable. We didn't regret to choose this hotel.

Plussat: Mukava ja avulias henkilökunta,rauhallinen sijainti ja pyykit sai pesetettyä halvalla niin ei tarvitse paljoa vaatetta pakkaa mukaan!Bussipysäkki lähellä joten matka taittui kylille nopeasti ja halvalla.

Miinukset: Aamupala voisi olla monipuolisempi

Plussat: The room, the personal, the pool, the breakfast- were great. 15 min walk to the beach.

Plussat: Todella kattava aamiainen. Huone oli äskettäin remontoitu, tosi siisti ja se sijaitsi puolella jossa oli todella rauhallista ilman melua. Hotelli oli muutenkin kaikkialta siisti. Spa osasto saunoineen käymisen arvoinen ja hieronnassa kannattaa käydä koska leidi oli ammattilainen ja hyvin ystävällinen. Allasalue myös ok. Majoituimme ajalla: 27.6-11.7.2018. Lähtöpäivänä saimme olla huoneessa vielä pari tuntia luovutuksen jälkeen mikä oli todella positiivinen yllätys hotellin puolelta :)

Miinukset: Meidät yllätti se, että hotelli oli aika rinteessä. Helteellä aika kapuamista. Lähistöllä ei juurikaan ravintoloita ja markettia/kauppaa eli kävelymatkaa tuli jonkin verran. Hotellin ravintolassa kylläkin ihan kohtuu hintaisia/hyviä ruokia mutta odotusaika turhankin pitkä (joskus puoli tuntia ennenkuin tarjoilija tuli edes kysymään). Hotelli lapsiperheiden suosiossa.

Plussat: The hotel looks better in reality than it is advertised (it can be ranked as a 4 stars hotel). We think that it was the best value/money we ever met. In a place like Sunny Beach it is hard to find a relaxing location because of the infinite noise ... Relax Holiday Hotel is a very relaxing place but you can easy go to the beach (5 min walking) and to the heart of the night distraction (10 min by car). We will be back next year. Maybe the staff will have basic knewledge of English because this was the big minus for them.

Miinukset: In the first day the cleaning into the room and the balcony was impecable. We were very impresed but in the next days the cleaning service wasn't as we expected.

Plussat: Great location, easy to get to the beach, sights and eating places. Also there’re few shops, bank and a bus stop nearby. Situated fifteen minute walk to the beach. Rooms cleans everyday, rooms have got all the facilities like Wifi, TV, air conditioners, large balcony and bath. Administration are extremely friendly and positive persons. Breakfasts in Italia Hotel consists of great varieties of tasty dishes! Wish luck to Cris and Kate ✌️. Thanks for a great vacation!

Miinukset: I like everything about this place. Highly recommend!

Plussat: The welcoming, helpful attitude of the staff.

Miinukset: The towels were not changed at least once.

Plussat: We stayed in Italia Hotel for five nights, at the end of our two weeks travelling in Bulgaria. I say "we", meaning that altogether there were 6 of us, including 5.5 years and 1.9 yrs old kids (our grandsons). Thus, we booked two rooms at the Hotel Italia: one double and one triple. All in all, our stay there was satisfactory, however next time (if we ever return to the area) we will be looking for another place to stay at. Positive impressions related to our stay at Italia Hotel include the following: (A) Hotel staff cares about their customer's satisfaction: when I made mistake of not requesting baby crib in advance (upon reservation of the hotel rooms), this problem was taken care after the first night (however, with some initial reluctance); (B) Both Wi-Fi and A/C in the rooms worked good; (C) Circular beds were comfortable; (D) There were several nice restaurants in the vicinity (esp. we liked "Jambo", recommended to us by the hotel owner); (E) Hotel had an elevator, which came very handy, since our rooms were on the top floor.

Miinukset: (A) Be forewarned that you have to bring your own shampoo and shower gel, because none is provided by the hotel (that might be the standard for the 3 star hotels in Nessebar - don't know about it, however such shortage is definitely not the norm for other 3 star hotels in Bulgaria - we stayed at several such hotels during our trip through Bulgaria). (B) Bathroom's ventilation did not work in the double room that me and my wife were staying in. (C) There were neither shelves nor hangers in the bathroom. (D) Breakfast food is exposed to (and visited by) flies and even sparrows - not very hygienic... Plus, in a couple of cases we encountered mold (!) - on a piece of cake and on a prune. Scrambled eggs were invariably cold, orange(?) juice had a "synthetic" taste. Hotel owner might want to think about investing some money into the food plate covers and into standard "hot plate" equipment designed for keeping food warm. (E) Hotel is on a nondescript street of the "new Nessebar", thus no nice views from your balcony, and it takes some 15 mins of walk to either "north" or "south" [of Nessebar peninsula] beach. (F) In-room safe box in the triple room, where our daughter's family was staying, didn't work - probably because of the worn out batteries.

Plussat: The staff very friendly and helpful.

Plussat: Good breakfast. Clean pool. Elevator. Friendly staff, trying to solve problems.

Miinukset: No towels/bedsheets changed in 5 days stay. Carpet could be cleaner. As described, the hotel has no parking places, take it seriously and don't park in front of property! My car was almost lifted by the police and i had to pay a fine.

Plussat: Owners where super friendly and helpful.

Miinukset: Toiletries.

Plussat: The room was as presented by the Booking, ok as size for 2 persons. Same the bad (round), was big and comfortable. The stuff from the fridge was plenty and each product (we consumed) has the same price, 2.5 leva. Bathroom was ok and we had also balcony.

Miinukset: The host was formal. Breakfast is the same, with many cheap products from the supermaket. Noise from the street in the evening and in the morning. The nearest beach, to Sunny B., is weak and expensive - 30 leva per day for 2 pers. Daily we had to go with the car to other better beach. The car parking is at least 5 leva/day

Plussat: Cris is very nice, the breakfast was absolutly complete! So many options to eat. The pool was nice. You can change many at a good price in the hotel. The room was excellent and the bathroom the best we get in Bulgaria!! The hotel is 10 min distance to every beach. And the restaurants nesr the hotel are the best!! Really good meals at better price than the old town's.

Miinukset: There wasn't any shampoo in the bathroom and they didn't put a new soap after the first night.

Plussat: I found the owner, Kris and kate to be friendly, professional and courteious. Nothing was too much trouble and they quickly made their guests feel comfortable. The rooms were a good size and very clean. breakfdast was fabulous.

Plussat: The location is very good - in a quiet area , but close to beach , old town of Nessebar ,shopping areas , restaurants , Sunny Beach resort ; the staff is friendly and helpful ; good breakfast , comfortable rooms .

Plussat: Good place to stay, very convenient location - between the main shopping street in the New city and the Old city, close to the beach. Very friendly and helpful staff. Definitely will stay there if visit Nesebar again.

Miinukset: The bathtub is large, needs a handle to stand-up.

Plussat: I have to say it's a lovely place to stay. The staff is very friendly and helpful, food and appearance and location of the hotel are just excellent. I really enjoyed stay in the hotel Italia, and the next time I will visit Bulgaria I stay without a doubt in that place.

Miinukset: Advised that check out was 10.00 although when booking it was 12.00 - 13.00

Plussat: Excellent location, clean, good pool, and friendly staff

Miinukset: poor air conditioning at the rooms

Plussat: Clean and tidy!

Miinukset: Air condition was a problem. They said it’s a sea view room but you can hardly spot a sea view. Like it’s not 100 percent!

Plussat: We enjoyed our stay in Grand Victoria. Galya the manager made our welcoming very pleasant and placed a bottle of champagne in each one of our rooms. Overall it was a nice stay and we will be back to Grand Victoria.

Plussat: The staff was very polite, managers lovely. I DO RECOMMEND.

Plussat: the hotel is very good!! the check-in took a few seconds and the room was ready befotr the schedualed time. the location is very good.

Miinukset: wifi is very very bad all over the hotel

Plussat: The food was amazing! Menu different each time, very tasty and homemade like. Ps: vegetarian friendly

Miinukset: That it's over :))

Plussat: Location of the property is amazing. The staff was so kind and helpful. The people from the entertainment made our vacation full of positive moments. Thank you for the nice summer vacation.

Miinukset: The water in the pool was a little bit chilly.

Plussat: Comfort,cleanliness,2 lovely friendly ladies on the 6th floor. Only stayed on B/B basis but a good selection of food for breakfast.

Miinukset: The pool was dirty.Would have liked a seaview room,felt upgrade could have been offered.

Plussat: excelent location, good price ans service

Plussat: The location is great, right next to the beach. The breakfast is excellent. The hotel pool is nice. The rooms are clean and comfortable, a lot of space, nice furniture.

Miinukset: There was no parking space at the hotel but we found a paid parking nearby.

Plussat: Beach Location, Food choices, Clean rooms, Friendly stuff, English speaking stuff, Acceptance of any credit cards

Miinukset: Weak and not sufficient cooling system in rooms and diner; overcrowded front area

Miinukset: The aircondtion was so poor that you feel it's not even working, not only in our room but in all the rooms

Plussat: respassa oli asiallista ja nopeaa palvelua. all inclusiveen kuulumaton kahvila/ravintola oli positiivinen kokemus. keskeinen sijainti rantakadulla

Miinukset: kun tarjoilijat huomasivat all inclusive rannekken allas baareissa palvelu oli ajoitain eritäin hidasta/olematonta meiltä jopa yritettin repiä normaali menua käsistä ja sanottiin että tämä ei kuulu teille.

Plussat: The outdoor swimming pool

Miinukset: There was nothing

Plussat: Clean hotel. Kitchenette very useful. Staff very friendly. Close to beach. Lovely pool.

Miinukset: Breakfast not good

Plussat: Staff very helpful

Miinukset:

Plussat: The Victoria hotel is excellently located right on the beach and by all of the lively spots in the city. It is a beautiful and clean hotel with a great pool, delicious restaurant and nice bars. The staff was friendly and the service was great.

Miinukset: I do not know why but everytime I stay in a hotel in Bulgaria I am not able to pay with a credit card. Upon check out the receptionist always explains that the credit card machine is broken and asks if we can pay with cash. I do not know if it is some sort of scam that they run or if they are trying to avoid taxes or something but it is quite bothersome. This has happened at every hotel I been.

Plussat: near at the beach and the staff are friendly

Miinukset:

Plussat: I liked slides, foods, location and shows (magician and Save the plannet).

Plussat: Nice all inclusive, a lot of activity for kids and family Food is more quantity then quality , should improve the quality of meat, pizza and some more vegetarian options. The water in the pools is freezing cold!

Plussat: - excellent meal choices - a lot of entertainment options - attention to details

Miinukset: - no seaside hotel beach - only 2 true coffee machines, all the rest were Nescafe instant coffee

Plussat: The Aquapark is amazing, lots of fun. Recomended for both adults & kids. We visited the location twice, at 3 years difference in time. The beach is nice too, although small and it does not have sunbeds. The park is big and has a lot of trees, it's nice to walk around.

Miinukset: Food is not so good, the restaurant actually has only 3 stars, the grill consists only of pork and fish, not even one day of chicken. All the dishes have lots of souce, it was hard for us to choose something on our taste.

Plussat: Nice location, beach view. Friendly staff.

Miinukset: Water at pools and slides freezing, low food quality, no available spa facilities (sauna, jacuzzi), indoor pool impossible to stay at due to heavy chlorine smell that makes the eyes burn...

Plussat: Everything

Miinukset: Didnt had any dislikes

Plussat: The animation team is the best. It was a very nice view and a big room. The aqua park is very nice for kids and adults. There are a lot of activities and a very large space to walk,you don't need to go out of the resort.

Miinukset: The food is reused and the quality was low,but you can choose something..Some fruits and vegetables were old. The double bed is made of 2 twin beds and the sofa is an extensible chair, very uncomfortable. Water from the pool is very cold,22. The room was not cleaned properly and the furniture is old.

Plussat: Good food, even if some of the last year dishes have not been regained in the actual offer. Aqua park, swimming pools (suitable for almost everyone from kid to adult).

Miinukset: Check-in done at 2.45 PM, room has not been ready when due time.

Plussat: The room was ok, the staff friendly and helpful. A good hotel for a relaxing weekend. Nice interior pool.

Miinukset: Very small beach near the hotel for people that prefer the sea. The game area is very poor. No centralised info about other activities like tennis.

Plussat: Safe parking, nice room, excelent All Inclusive services. The hotel is new and the staff is friendly and helpfull.

Miinukset: The air-conditioning were not working on "heating" mode, even if it was the end of September. On Sunday, 7.30 AM, 2 people from the Bulgarian Police came to our room asking how many people are in the room or looking for 2 people (it's unclear because they were not speaking English). Probably it was a mistake and they finally left. However they were not rude or anything...

Plussat: I like hotel staff ( smiling, kindly), the entertainers ( beloved by my little girl) and the beautiful park; We had a very nice surprise when we received a bottle of wine for my husband birthday ; Bravo ,well done and good luck!

Plussat: The pools are excelent and speceally the indoor one . Clean rooms . The staff there was really friendly .

Miinukset: The tennis courts were not included in the price .

Plussat: Very nice place to go with your children

Plussat: Very good atmosphere, good location, close to the historical town of Nessebar, Fair selection of food.

Miinukset: The extra bed was too narrow (actually it was not a bed but an extensible armchair).In the evening the soft drinks ware "baptized" with a lot of water. We had a lot of "fun" when due to some reasons the restaurant became a skating arena (a lot of children fell and also the grownups and waiters had difficultyes in walking). Next day everithing was fixed.

Plussat: Children facilities - pool, park and enterteiment

Miinukset: More activities for children - in English, the fact that at 4* pools were not cleaned of sand daily (as at 5*pools) and a more "children oriented "menu

Plussat: Excellent facilities, friendly and helpfull staff.

Miinukset: Food was ok, but sometimes boring.

Plussat: very good! I reccommend it for families with kids!

Miinukset: it has no shuttle bus, it is very difficult to go down town (there are 4 km from the hotel).

Plussat: services

Miinukset:

Plussat: The huge room allocation and it’s spacious.

Miinukset: Nothing I disliked.

Plussat: Ilmastointi, palvelu

Miinukset: Kovat sängyt, vähän huono sijainti

Plussat: Very friendly staff, lovely gardens and pools

Miinukset: It’s a bit far away from the main center

Plussat: Lovely, spacious, clean rooms, 6 different pools so it was never too crammed, sun loungers always available, would definitely return again. Reasonably priced restaurant on site.

Miinukset: Only downside was there was no lift however this didn’t matter much to us

Plussat: Really quiet location but still really close to everything,the on site facilities/restaurants are enough that you wouldn't need to leave the complex if that's what you would prefer

Plussat: Not to far from sunny Beach nice and clean apartment well equipped

Plussat: We loved the complex, just opposite the water park, and a short walk to sunny Beach strip, but away from the hustle, it’s gated and very safe. It has nine pools through out, it’s very clean and peaceful The staff are very helpful? We had issues with the air conditioning and it was fixed straight away, we had a great holiday

Miinukset: Nothing really, only small issue, they were no umbrellas with the sun beds, but we bought one for 10 lev

Plussat: Pools and cleaning service

Miinukset: Location

Plussat: Hyvä sijainti ja siistinä pidetty alue

Plussat: So safe for kids, gates are locked. Lovely apparment, lovely friendly staff. They try their best to speak english

Miinukset: The torns in the rose bushes, they bursted the kids blow-up beds.