Hotel Good Palace

Shopping in the area

When we arrived at the airport we had to call to find out where they were after the gave us a specific place to meet and had to wait long for them. When they reached they had no manners and they made us walk to the carpark with our luggage t. Upon arrival at the hotel. Their doors were locked lights were off and we had to wait until they opened the doors. The staff were sleeping on the floor and the lights were off. Also there was a strong stench coming from the reception area. We were greeted with hostility.They were very unpleasant with their speech towards us and made us pay for an extra day at a very high price because we reached before THEIR hours for check in time. this was not mentioned in the booking info.the room the we were given was dusty. The sheets had oil and blood stains. The washroom was dirty the toilet was not flushing. The shower wasnt working properly and because of the dust in the room we had allergic reactions on our skin. We didnt not sleepthat night after a 3 day long flight journey. Our room was changed the next day upon speaking to another receptionist. That room was slightly better. The hotel photo we found on booking.com was not the same building we were in. They put us in another building with the same name. That was not fair to us. We only found out that while shopping in the area. Upon speaking to the receptionist in the building we were supposed to be in he told us that it was the same owner. Service at Hotel Good Palace was terrible and we felt that we were caught in a trap. They are frauds. And we are very much disgusted with that place.