Courtyard by Marriott New Orleans Downtown Convention Center

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Hyvä

heinäkuuta 2017

6,8

Very noisy club or party across the street

Room and facilities were good.

There was a club or rave party across the street that went into the late hours and it was very loud. A vibrating window in the room made an intolerable noise. It was not a good stay.
Erinomainen

maaliskuuta 2017

10,0

Close enough to French quarter

We chose this hotel due to its proximity to the French Quarter and reasonable rates. It didn't disappoint. We enjoyed our stay and service.

There were a few service issues that could be addressed: faucet for sink was backwards. Shower pressure could not be adjusted. Closet door was very sticky and required much effort to open and close.
Erinomainen

heinäkuuta 2016

8,5

Very clean, smaller room but good for family of 3
Erinomainen

marraskuuta 2014

8,2

Very clean

Everything was wonderful

The price for parking . It was outrageous 28 dollars for one night or park on some side street blocks away. You kinda got us on that one.
Hyvä

maaliskuuta 2014

8,0

We stayed here this past Sunday (March 2) just for one night. The rooms themselves were great - nice and clean with comfortable beds. They had fridges in the rooms which was great and a very nice pool/spa.

The customer service was awful. When we arrived (about 10 AM) we could not even park at the hotel and the valet was extremely rude. Two people were in the process of getting their cars back so I asked if we could take their spots (there was no one else around the hotel lobby or valet area). The valet told me no and that it would be 2 hours before I could park. I asked what I was supposed to do with my car and he rudely replied that he didn't know and that check in was at three. I continued to ask why I couldn't take the new spots for the people leaving and he replied "Check in is at 3 PM, is that fair?". Once again in a very rude tone. I did not appreciate how I was being treated as a customer. I realize this is a busy time for New Orleans, but I felt that I didn't deserve his short temper or rude behavior. I still don't understand why we couldn't park where the cars were being moved from.

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