Omni Riverfront Hotel

Slightly disappointed.

When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.

Little disappointed

Overall the room was nice, the staff was friendly, and the building and our room were very clean.

We had booked a deluxe king size room and when we got to our room it was two double beds. The woman that checked us in had made no mention of the fact tat it wasn't what we reserved. When we called down to switch they told us there was none available. We had only booked the hotel because we wanted a king or queen size bed and had made the reservation selecting that option 2 hours before arriving.

The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans.

No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.

drink machine not cooled-hot drinks

Comfort and near all

I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed

Very close to convention center and Harrah's Casino. Excellent location for business.

Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).