The Mercantile Hotel New Orleans

We want to return next year. This hotel is beautiful and very accommodating. The rooms were modern, tastefully decorated, and very spacious. It is located in an area not as touristy but up and coming. Still, most activities are walking distance.

While most of the staff was very friendly and outgoing, those managing the checking in and checking out were a little standoffish. We had asked one male attendant for directions which he just didn't spend much time answering our question which resulted in us getting lost. There should be consistency among staff.

I was there during a Hurricane watch. There was an extreme amount of rain. The hotel was helpful and even gave out rain coats. Staff stayed there overnight to provide services. Room was larger than expected. My event was at Convention Center and hotel closer than expected. I loved this hotel

Nothing

The breakfast location was good however, the selection poor! Carbs aren't everyone's friend. I prefer eggs and meat!

Breakfast, no vending machines, or soda machines.

Lovely staff and great to have a record player in the suite!

Slight dust over some surfaces.