Hilton Garden Inn New Orleans Convention Center

there was no restaurant open for dinner that weekend.. The garden patio in the back should be cleaned and ashtrays emptied more often.

The bed was very comfortable and the room was spacious and clean.

I left a few items in the room. I reached out to the hotel and no one responded back to me. On my return trip I let the front desk staff know of my missing items. I was told that they would check into it and get back with me but no one ever did. I know it was my responsibility to keep up with my things; however, don't say you'll get back to me and don't. I think that is poor customer service.