New Orleans hotellia

Plussat: Beautiful old building- near the French Quarter.

Plussat: Fantastic apartment, great for families, and perfect location! Spacious and immaculate, well-appointed with a full kitchen, coffee and cream, plenty of blankets and towels, wi-fi, and cable TVs in each room. Nice quality furnishings, including some antiques, with comfortable beds and plenty of space in the family room for everyone to rest up after a day of exploring. The entire property was exceptionally clean and well-maintained, and the friendly, service-oriented staff were there 24/7. Pink lemonade and cake served all day in the lobby. Located in the heart of the French Quarter, Grenoble House is just a few minutes' walk from Bourbon Street, Jackson Square and the St. Charles Avenue streetcar line. Great value for the price. We will stay at Grenoble House every time!

Miinukset: Super small thing: Would have been nice to have hair conditioner and body lotion.

Plussat: The staff was very informative about things to do and places to eat. They were very kind and considerate. Always making sure all our needs were met. We stayed unfortunately during the shut down of businesses of the Coronavirus. We made the best of the time we were here.

Plussat: Everything, the location, the staff were supper friendly and helpful the room awesome

Miinukset: Nothing..the staff was awesome, the room was beautiful

Miinukset: I would like a recliner sofa.

Plussat: Great location Spacy apartment with everything you need Great staff

Miinukset: Nothing

Plussat: Loved the property, the location & all staff were wonderful... will def stay again!!

Miinukset: I have nothing bad to say!!

Plussat: We were in ther perfect location for touring bourbon street and the French quarters, buy the are a lot of homeless people

Miinukset: I thought the price for parking was high but in the end it was nice to not have to worry about our vehicle

Plussat: I liked the hotel, the area and the ladies at the front desk

Miinukset: we stayed four days and had a trash pick up problem in the evenings the whole stay ,we had to eat takeout mostly but the was No to pick up the trash even when call downstairs at night no one picked up. What if it were an emergency emerge

Plussat: It was very apparent the hotel had been thoroughly disinfected and cleaned.

Plussat: I was told that when they canceled my money would be applied to my csrd

Miinukset: Rooms accommodate physically challenged

Plussat: Location!

Plussat: Lobby was beautiful!! It felt great air wise and the check in process was fast and easy and the attendant was very courteous and helpful. The beds were very comfortable and we got a great night of sleep

Miinukset: With as fancy as the lobby was and all the pictures saw on line, the room was a little underwhelming. We also overlooked an air handler and other roofs so that didn't make it a great view. That can't really be helped though! With everything boarded up and closed for COVID, it was hard to get a real feel for everything but the hotel felt very safe and comfortable

Miinukset: No fridge pool was closed all was closed do to covid but I atleast thought the pool would be open. Hall smalled like marijuana the whole time we were there. If I smelled it I know staff did.

Plussat: Nice lobby and close to attractions

Miinukset: Halls need updating. Older. Does not meet 4 stars

Plussat: Close to bourbon street and French quarter

Miinukset: RODENTS

Plussat: Location and staff

Miinukset: Nothing

Plussat: The location was great for what I was in town for (Bourbon St. and the Smoothie King Center.

Plussat: Location to Bourbon street and trolley line.

Miinukset: No

Plussat: The bed was comfortalbe

Miinukset: I found a marijuana pipe in my room upon arrival. The front desk staff was not helpful upon checkin and was very confused. The hotel sits on the corner of Bourbon and Canal and there isa street jazz band that plays from like 3pm-1am very loud. The Rooms was very hot, despite having our own a/C. The temp was set on 65, but was reading 74 and felt about 80.

Plussat: The front desk staff and door and valet parking were delightful and helpful.

Miinukset: Could not access internet with own laptop. It support were very helpful but could not fix the problem. I had no other problems in three weeks of travel at other hotels.

Plussat: ? The name is really the only thing I liked about the hotel or the staff included... and that's only because I live in New Orleans that I like the name. I also liked the coffee shop next door and that's only because it didn't belong to the hotel

Miinukset: I hated everything about this hotel. I even hated talkin 2 the staff

Plussat: The clerks attitude was great. Had a conversation in the elevator with a service man. Loved his attitude too.

Miinukset: I never found an ice machine. The clerk was late coming in and we had to wait 10 minutes in the lobby

Plussat: Only the air was cold.

Miinukset: No extra sheets , no microwave it like I was in jail cell no room at all no space in the bathroom so as you walk in omg no husband did not want stay in the room at all

Plussat: Nothing. Everything there i could have received better services st a habitat hotel.

Miinukset: Everything. It was all false advertisement. No friendly employees, no microwave, no refrigerator, no street view. Etc

Plussat: The front desk staff was very nice.

Miinukset: Received zero housekeeping service all 3 nights. Was triple charged for parking and still waiting for credit back. Asked engineer to throw away my broken suitcase and he dumped my brand new luggage with tags still attached! Bag was replaced w/used bag.

Plussat: Very professional staff, great location

Miinukset: Little busy

Plussat: Superstar staff. Professional, know the City, very accommodating. Great location, easy to walk to most major ICONs. Great value.

Plussat: It was historic

Miinukset: No parking available only valet at $40 a night. Exterior building very dirty gross sidewalks. Interior was out dated. Room was small, no micro wave, no refrigerator. $50 per night deposit. So unexpected $300 deposit at check in.

Plussat: Location was terrific right in the middle of everything was able to walk everywhere

Miinukset: No parking had to park 7 minutes away 50 dollar a night deposit it said nothing about when I booked online so I paid an additional 100 dollars I wasn’t expecting rooms small bed stiff don’t really see how it received a three star rating

Plussat: Great staff and location. Not exactly the level of a 3 star to my wife and I. Lights that had Un-working switches. Chipped furniture. Some stains on the carpet.

Miinukset: See above

Plussat: Location

Miinukset: The beds were small and our room had something on floor like blood

Plussat: Immediately outside of the French quarter. We spent our days walking the French quarter, garden district, and city park as they were all within 1-2 miles in total.

Miinukset: I loved and hated it being right outside the French quarter. Luckily we were staying during the week so it wasn't louder than normal traffic most of the night.

Plussat: Great location, helpful staff

Miinukset: What was advertised on booking.com, was not what we were charger for the service fee or the parking, both were higher than advertised. Valet parking took about 20 minutes to get your car and if you forgot anything in your car it was very time consuming, no other parking was available ohter than valet.

Plussat: Royal St. Charles was within walking of all the things you would like to see.

Miinukset: phone did not work, they had to replace it. door key you had to play with to get in. Parking cost was very high.

Plussat: cheap and it shows. tiny rooms. horrible customer service. never again.

Miinukset: there was no informaton about the hotel or city at the front desk, on the elevator or in the rooms; make pamphlets or something. teach your front desk some manners.

Plussat: Right in the heart of New Orleans.The hotel offered first class conditions to enjoy our stay. Two mature ladies felt perfectly safe going in and out.

Miinukset: nothing

Plussat: location; free internet access

Plussat: The bed was very comfortable

Miinukset:

Plussat:

Miinukset: I did not like the fact that I booked online and when I got to the hotel they didnt have my reservation. I called bookings .com and they told me they were looking at the fax that they sent to the hotel. We had to inconvience our friends and stay in their hotel cause we didnt have one to stay in. I hope their is some kind of compensation for this.

Plussat: Nothing, They were the rudess people I have ever meet.

Miinukset: We made reservation for a double bed room and when we got to the hotel we got a single queen size bed. They said all the rooms were booked and that our reservation was not guarentted. I will never stay at this hotel again.

Plussat: Great room; fine and cheerful attendants at front desk and housekeeping; clean and quiet room; great location

Plussat: Very nice, very small (18 rooms), and lobby next to a very noisy bar. Bar scene was not family friendly, but in my case we were all adults, so the noise was not a huge problem. I was on the 4th floor and noise was no issue once in the room.

Miinukset: Room was very spacious and the design was stark modern (frankly a relief and rare in New Orleans). The guys and gals at the front desk were very helpful. Valet parking worked well, all but one day. Unfortunately it made me late for my departure to the airport.

Plussat: The staff moved me to another hotel around the corner which was nicer.

Miinukset: cold concrete floors, cold atmosphere, poor lighting, loud noises. Even the sofa was uncomfortable. I wanted to run out screaming after a lousy night's sleep. One of the least impressive hotels I've ever stayed at.

Plussat: The best hotel I’ve ever stayed in USA. Huge spaces with bath tub made me appreciated. Nice staff also impress me.

Miinukset: Nothing

Miinukset: Had to cancel due to travel advisories of coronavirus and could not get a refund

Plussat: The room the staff the location. I liked everything about it.

Miinukset: No flooring not comfortable amenities stated in description belong to a mother hotel in walking distance

Plussat: Spacious, modern, comfortable.

Miinukset: When we arrived they gave us a standerd room, not the king suite as booked. It was fixed when it was brought to their attention. I just wonder if we would have gotten the correct room if it was not a monday?