Vertaa hotellit New Orleans

Plussat: The pool is so nice! Our room was fabulous!

Plussat: The hotel was beautiful, room was comfortable, staff was wonderful

Miinukset: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.

Plussat: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.

Miinukset: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.

Plussat: Lobby. Room. Tin Roof Bar

Miinukset: Difficult to adjust air to cool. Shower removable spray comes off when water turned on and sprays in face and sprayed wife in hair outside when she used wetting entire room.. Over priced and overrated.

Plussat: Location, Restaurants, Bar

Miinukset: Uncomfortable Beds, no extra pillows

Plussat: The hotel is quaint and historic but updated with all the modern amenities. It's the best of both world's. Also, I don't think I've ever met a friendlier staff. Folks in NOLA are typically very friendly (and genuinely so), but everyone at the Pontchartrain, from the front desk to the bar to the housekeeping staff, seemed delighted to have us there.

Miinukset: The Garden district is a little removed from the CBD/Quarter area. Prepare to spend $$$ on taxis/Uber if you want to live it up.

Plussat: Great location, neat charm and great breakfast. Watch out for the $40 valet upon arrival!

Miinukset: Overpriced valet, somewhat shabby towels.

Plussat: Very clean, great variety for breakfast. Would definitely book again.

Plussat: The staff was great, rooms were clean and neat. The poolside was nice clean and filtered. And the location was convenient nice view

Miinukset: The price of valet was a lil expensive

Plussat: We will be back

Miinukset: N/a

Plussat: Breakfast was great, fast check-in

Plussat: Convenient location; friendly/helpful staff, exceptionally clean rooms; lots of room to visit in lobby.

Miinukset: Actually, nothing!

Plussat: I stayed in the old warehouse side. Full of charm!! Other side looked like most other Hampton Inns, so ask for one of the suites in the renovated warehouse side. Didn’t swim but the pool looked nice. Small but in a lovely courtyard.

Miinukset: I reserved and paid for a suite two months in advance. When I arrived I was told that the hotel overbooked and was given the only room available. When I showed the confirmation to the clerk I was told," It is not available." The hotel had been paid for a suite and I was given a standard room. The manager gave me a free parking pass and a coupon to the bar as compensation for their mistake.

Plussat: Friendly, helpful staff

Plussat: The room accomidations

Miinukset: Having to pay $40 a day to valet car with no prior notice!

Plussat: There were a few staff who served breakfast who were really terrific

Miinukset: They were under construction and we were not advised prior to travel. The smell of paint was irritating to my allergeries when I brought that up to the staff I was brushed off and no a accommodation was offered.

Plussat: Had a very nice décor, smelled nice, staff very friendly, room very clean, breakfast was nice and was impressed that each mornings meal was different. Close to everything we wanted to see. Availability of tour, buses tours and visitor information we found very helpful

Plussat: Me an my wife went there for our honeymoon and we loved it. Great staff great location, breakfast was great as well. The room was just what we needed, it overlooked the pool which was amazing as well.

Miinukset: N/A

Plussat: Everything! Staff was great, pool was amazing. Cute and comfy!

Plussat: Gorgeous suite, everything worked perfectly, outstanding staff

Plussat: Nice suite style room, good staff, location

Miinukset: They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.

Plussat: Great staff and location

Plussat: Great rooms that are well designed for accommodating multiple family members

Plussat: I loved the location and the staff !! They were very polite and helpful.

Miinukset: I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.

Plussat: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.

Miinukset: Nothing

Plussat: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.

Plussat: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.

Miinukset: There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.

Plussat: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.

Plussat: We were right in the middle of everything. All we had to do was walk out of the hotel and we were right there. The rooms were awesome. Way more than I was expecting. The staff was great. We will definitely have them on the top of our list when we return.

Miinukset: Nothing

Miinukset: We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.

Plussat: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.

Miinukset: Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.