Royal St. Charles French Quarter/Downtown

Great location to be able to walk to most places of interest …..No Breakfast was included

No problems at all

I am glad I got the upgraded king room because it was larger than the standard room, and it was still very small. I wish there was a bathroom vanity rather than 2 small shelves next to the sink.

To start with the only negative: we were "walked" because the hotel was overbooked, but that isn't the problem, since I completely understand that a few overbooks on a busy night is unfortunately the nature of the beast in the hotel industry. We arrived at the airport at midnight and I called to advise the hotel about our late check-in. I was not notified then, nor in the next two hours that it took to get there that there was any problem. Upon arrival after 2AM, we were met at the door by a clerk with papers who explained that the Drury would accommodate us for the first night. From then on, we were treated like royalty at both hotels with upgraded rooms and better-than-expected compensation for our troubles. Both rooms were spotless, sparkling and bug-free (I checked closely, and have to mention that only because of so many scary reviews out there when I booked this trip!). Room 512 at the Royal St Charles is highly recommended. It is a spotless and sparkling, bug-free junior-king suite corner room, with floor to ceiling windows facing offices and a parking garage on one side, and overlooking the street with a view of other downtown buildings on the other. Speaking of the view, the windows made it more than a little inviting for us to put on a show, so that happened... Sorry if you have to sort through the reviews to separate the good from the bad (even some November reviews for standard rooms sound like they had some valid complaints), but room 512 and the treatment we received were just stellar. Great room, great staff, great location a block from Canal St., close to Acme Oyster House, easy walk to the Riverfront Streetcar to get to everything else worth getting to...just a great trip!

Property was clean. Staff was very helpful.

Extra charge covers ‘free’ WiFi and two beers or hurricanes. Hurricane machine was broken