Biarritz hotellia

Plussat: Sijainti loistava, siisti huone, monipuolinen aamiainen ja autoparkki!! Todella miellyttävä kohde

Plussat: Täydellinen sijainti rannalla. Asiakasystävällinen henkilökunta. Runsas aamiainen. Hyvät sängyt.

Plussat: The area

Miinukset: Small room

Plussat: Erinomainen aamiainen iloinen henkilökunta ja hyvä palvelu.

Miinukset: Ilmastointi ei toiminut huoneissa. Saatiin kuitenkin hyvä tuuletin.

Plussat: Potentially the best location in Biarritz. Very good breakfast and amazing staff.

Miinukset: Room was a bit smaller than I thought with the shower being a glass box in the middle of the room. Not a big issue, but unusual.

Plussat: Location is good

Miinukset: The bathroom only had a hand held shower. For a four star rated hotel, this property feels rather basic

Plussat: Great Hotel with a fantastic location. Lovely staff, always willing to help. Clean and comfortable rooms. Superb breakfast. Excellent value for the money.

Plussat: Loistava sijainti ja erinomainen aamiainen!

Plussat: Palvelu ystävällistä ja aamupala oli runsas. Sijainti loistava, vaikka keli olikin ihan kaamea.

Miinukset: Ravintola iltaisin olisi ollut tarpeen.

Plussat: Breakfast was fine. Staff very helpful.

Miinukset: Supposed to have guest parking, was not on site. Lift shaft right next to room. Brick wall outside of window

Plussat: The location is excellent with immediate access to the beach front. The Hotel is also very well placed for access into the town. The room was spotlessly clean and excellent value for money. The breakfast was perfect with a wide range of foods. Above all each member of staff that we met were polite, friendly and more than willing to help.

Miinukset: There was nothing that we did not like.

Plussat: Great location, nice staff and amazing view.

Miinukset: Small room and a bit noisy.

Plussat: Excellent breakfast. Very large and comfortable bed. Great view from our balcony. Very convenient location for beach access and for walking into town along the sea promenade. Very polite and friendly staff, always ready to help whatever the problem. Very good pool and spa facilities.

Miinukset: Purports to be a hotel that welcomes dogs but despite 20 euro per day charge, dogs not allowed in any of the public areas. Insufficient plug sockets for guest use in the bedroom. Very expensive restaurant and spa treatments. Bathroom a bit cramped for a wannabe luxury hotel.

Plussat: Nothing good sorry

Miinukset: It is hard to imagine the room has ONE socket for charging. And the socket is by the entry door behind the luggage rack. No charge port by the desk or by the bed. I called and they claimed there are by the bed. I asked them to come to the room to show me. And guess what ? They found NONE by the beds. I asked the hotel to provide me a surge protector with multiple outlet. And they said they do NOT have any? The hotel is so old with the location they do not bother to treat you as a human being ! As a five star hotel?

Plussat: Magnificent breakfast: lots of delicious healthy choices Wonderful heated outdoor seawater pool Very pleasant staff English spoken

Plussat: The breakfast was the best

Miinukset: The furniture in the rooms is outdated

Plussat: Everything

Miinukset: Swimming pool area little bit dated, for the price I paid for the room I thought I will get the room with better view. Not the side road view.

Plussat: The staff were all incredibly friendly and helpful, the room is a nice size and clean, and the location of the hotel ideal.

Miinukset: I unfortunately have to say that this was one of the worst hotel experiences for me, and honestly I’m not hard to please. I was terribly uncomfortable with the ceiling height and felt claustrophobic in many areas of the hotel, especially the hallways, spa level, and first room we were put in (the dreaded 102 - avoid at all cost). Unless we were in the bar with large windows, or the outdoor areas, the poor design of the hotel honestly made us feel like we were underground or in a cave. There is also a dire need for renovation, in the hallways and spa floor especially. As mentioned above, the room 102 is absolutely not acceptable for a 5 star hotel and should be turned into a storage room or something. It is a dark lair in the deepest corner of the building facing a cement wall and we woke up to a woman in the balcony next door looking directly in on us in bed. I will include a photo of the view (neighbor lady not included). The steak we had for dinner at the bar was also unacceptable. No presentation at all, just a tiny piece of beef on a very large white plate. For 32€ it was absurd.

Plussat: The staff were amazing

Plussat: Sijainti

Miinukset: Sänky todella huono, yleiset tilat kuluneet. Yleisvaikutelma huonosti hoidettu. Hintaan olisi pitänyt sisältyä aamiainen. Hinta laatusuhde ei kohdannut.

Plussat: The bed is really comfortable . The room is spacious . It is peaceful and quiet .

Miinukset: Just a small thing . My 12 year old daughter needed a fringe trim so we visited the hair salon downstairs . The lovely hairdresser was very efficient . It just took her a couple of minutes to shorten the fringe , but paying 15 euros was a bit much for something which took so little time . Apart from that , all was good .

Miinukset: Service at the reception desk. Rude, overcharged for breakfast, told liars, no apology. And spoke badly behind my back as reception ladies did not realize that I do understand French! Unlikely to be back.

Plussat: Breakfast was excellent. Location was very good, right in the middle of town. The staff were very helpful.

Miinukset: WC separate from bathroom, without wash hand basin.

Plussat: Every thing was good

Miinukset: Nothing

Plussat: The sink in our bathroom was blocked so they did kindly offer us a new room, however the new room had terrible decor, was a little more dated and looked onto a parking lot. We really missed the beautiful street view from the first bedroom. Front staff were very helpful and friendly, and location is great for beach and shopping.

Miinukset: Very small and basic. Room view was parking lot.

Plussat: Reception staff very pleasant!

Miinukset: Ice making machine in the reception area. Better standard of coffee and herbal tea and a small biscuit in the bedroom.

Plussat: Great location, comfortable bed and pillows, bedroom was very clean and nicely decorated.

Miinukset: Too expensive for what you get but it was a last minute booking so maybe that's why it was so expensive. Overpriced breakfast that we absolutely decided to skip and visit the food markets instead

Plussat: This is a wonderful hotel in a great location for walking around Biarritz!! The facilities are very good for kids with a great Salle de Jeu in the basement. The breakfast is fantastic with a good selection of nice, local produce. Parking under the hotel is a little tight, but very convenient if €20 per day. The corridors could use a little touch up, but our family room was amazing- well maintained, wonderfully clean and the extra bed worked out perfectly! All in all a great hotel in this friendly, interesting and very enjoyable city. We will be back!

Plussat: Location

Miinukset: Deco needs update, facilities too old

Plussat: Sijainti.

Miinukset: Aamiainen, erityisesti kahvi. Pysäköinti oli liian kallis. Huoneissa kylpyhuoneessa ei tarpeeksi pyyhekoukkuja eikä kuivauspatteria - rantahotellissa!

Plussat: Hotelli sijaitsi lyhyen kävelymatkan päässä keskustasta.

Plussat: Excellent service, great breakfast

Miinukset: Tesla parking spots are way too narrow, I could not even get out of the car.

Plussat: Aamiainen oli ihana ja monipuolinen, huone siisti, allas kiva ja henkilökunta ystävällistä.

Miinukset: Tuplabuukkauksen vuoksi meille ei ollut huonetta varauksemme viimeiseksi yöksi lainkaan, ja jouduimme vaihtamaan hotellia vaikka olimme tehneet varauksen puoli vuotta aiemmin. Kompensaatioksi saimme ilmaiset drinkit – jostakin syystä alennusta huoneen hinnasta ei voinut saada?

Plussat: location only

Miinukset: We first found ourselves in such a shabby place. We had a rather expensive family room, in the middle of which was a massive ugly pillar. Frosty walls, switches, skirting boards, broken handle by the window, dirty carpet. Poor breakfast.

Plussat: Location Dinner Comfor,table beds

Miinukset: No heating in bathroom Bedroom never quite warm enough No guest operated radiator Tap for shower and bath only accessible from within the bath

Plussat: Big car so let me park right outside which was really helpful.near amenities so great location and staff were great.

Plussat: Close to main town and pool was nice with good bar service

Miinukset: AC didn't cool room down very well