Lovely hotel, exceptional staff
The team at WestHouse went out of their way to take care of the two of us. Small requests, such as for a flat iron or extra luggage stand were met almost immediately.
Even with the air conditioning on, it was still a tiny bit warm in the room (we like very cool rooms). The hotel was great and provided a fan, though, which helped.
Boutique hotel experience in Westhouse NY
Location was fantastic, as it was easily accessible to Central Park and train stations. Breakfast selection was great, since it was included in part of the $40 per day per person deal.
I am having mixed feelings about the $40 per day per person charge, since the only benefit to someone who is on a business trip might be the breakfast (which was great). But I guess everyone might want an option to opt in or out for such fees. Housekeeping was bad - requested some extra hangers/hairdryer at night but never came. I had to remind them the next morning for it. Same deal when they make up the room - sometimes they are missing bottles of water, others they forget to replenish towels. No standardization in the process. I do not exactly feel the five stars was well deserved as compared to other hotels.
WestHouse New York sijaitsee keskustassa, joten Carnegie Hall (teatteri) löytyy kivenheiton päästä ja Broadway Theatre puolestaan vain 3 minuutin kävelymatkan päästä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiini- / town car -palvelu ja express-uloskirjautuminen.
Perustuu 36 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.