Universal Inn and Suites

Nothing

It was a poor experience the toilet flushed every 5 mins all ny itself. Just a tereible ezperience in the heart of nniagara

It was close to the Falls

We hated staying there, the only reason we didn't change hotels is because we wouldn't have received a refund.

Nothing Good location that's it

Not a good customer service bathrooms were not cleaned

We did not stay at the hotel, they were not organized, the room felt dirty and not very safe. We checked out 5 minutes after we checked in, at the same time as other people were complaining that they were given a room that had other peoples stuff in it.

Everything. We did not stay, we checked out 5 minutes after checking, the room felt dirty and unsafe, my family and I did not feel comfortable staying there.

I enjoyed the wet carpet, hair on my bed, and door already open upon my arrival. Sarcasm.

The wwet carpet, hair on my bed, and door already open upon my arrival. Also dirty shower, beer cans on the walkway in front of the hotel. Dirty

It was in a great location.

The beds are very hard and the shower needs some work. Also the wifi didn't always work.

Nothing but so dirty, smelly, this hotel should be closed.

Everything is dislike. When we see the outdoor and indoor it's so depressing and regretting why we booked this hotel.