Universal Inn and Suites

Plussat: Nothing

Miinukset: It was a poor experience the toilet flushed every 5 mins all ny itself. Just a tereible ezperience in the heart of nniagara

Plussat: It was close to the Falls

Miinukset: We hated staying there, the only reason we didn't change hotels is because we wouldn't have received a refund.

Plussat: Nothing Good location that's it

Miinukset: Not a good customer service bathrooms were not cleaned

Plussat: We did not stay at the hotel, they were not organized, the room felt dirty and not very safe. We checked out 5 minutes after we checked in, at the same time as other people were complaining that they were given a room that had other peoples stuff in it.

Miinukset: Everything. We did not stay, we checked out 5 minutes after checking, the room felt dirty and unsafe, my family and I did not feel comfortable staying there.

Plussat: I enjoyed the wet carpet, hair on my bed, and door already open upon my arrival. Sarcasm.

Miinukset: The wwet carpet, hair on my bed, and door already open upon my arrival. Also dirty shower, beer cans on the walkway in front of the hotel. Dirty

Plussat: It was in a great location.

Miinukset: The beds are very hard and the shower needs some work. Also the wifi didn't always work.